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Can't remove no longer open windows still being shown in the 'Window' menu drop down

Hello, I have an issue that I haven't found a fix to. I used a Time Machine backup to transfer settings from my old Mac to a new one. When I first opened the Firefox Brow… (read more)

Hello, I have an issue that I haven't found a fix to. I used a Time Machine backup to transfer settings from my old Mac to a new one. When I first opened the Firefox Browser 107.0.1 (64-bit) running on MAC OS 12.6.1, it opened the last 3x windows I had open on the previous machine. Unfortunately, I actually had 8 windows originally open. Now those other 5x windows are still showing in the 'Window' menu drop down, but they no longer exist. I can't switch to them and I can't re-create them. How can I clear this list and/or update it to only those which are actually open?

I have already cleared the cache, cleared the history, deleted all cookies, etc. I'm hoping there is some trick or script I can run to reset this. Perhaps one of the Mac OS library files? I'm sure there are some erroneous orphan files located from previous installs.

Thanks for any help you can provide. Regards, Tony

Asked by Tony 8 hours ago

Browser Crashes When Using Zoom

Hi, Every time I join a Zoom or Microsoft Teams meeting Firefox crashes. I have to either force quit or quit Firefox. Does anyone know how to solve this problem? Thank yo… (read more)

Hi,

Every time I join a Zoom or Microsoft Teams meeting Firefox crashes. I have to either force quit or quit Firefox.

Does anyone know how to solve this problem?

Thank you.

Asked by gdesilva 6 hours ago

Firefox browser

Firefox very slow, hangs or not responding on Windows 10 after last update late November 2022 to version ? 107.0.1. I am an end user, not versed in IT. I have used Firefo… (read more)

Firefox very slow, hangs or not responding on Windows 10 after last update late November 2022 to version ? 107.0.1. I am an end user, not versed in IT. I have used Firefox as a fast and safe browser for approximately 20 years and with Adblock Plus for over 10 years. Previously once I refreshed or reloaded Firefox it wiped out my navigation bar and bookmarks. Some friends have said that this is a tactic to encourage change to the for-profit paid version. Also when this happens I get a window for reporting the problem to Microsoft which hangs indefinitely and I have to close it. Again is this a tactic from Microsoft to get me to select Edge and Bing as my default browser and search engine? Or is this a problem with Norton360 software or their VPN? Or is this due to a failing hard drive (not SSD), registry errors or malaware? What's up and is there a simple fix?

Asked by Ali 5 days ago

Firefox experiences prolonged freezing every time I open the browser for the first time.

Like the title states, every time I open Firefox the application freezes for about thirty seconds to a minute at a time. This is highly inconvenient and annoying. I've re… (read more)

Like the title states, every time I open Firefox the application freezes for about thirty seconds to a minute at a time. This is highly inconvenient and annoying. I've reset Firefox completely and the issue was not fixed, as well as doing a clean install. Because of how often and consistent the problem has been, I've had trouble finding out the source of this issue. This has been an issue for at minimum a month, most likely longer but my first mention of it to one of my friends was a month ago.

Asked by alyssaclairestrawn 5 days ago

Single tab crashes to a black screen

I am running Firefox 107.0.1 (64 bit) on a Dell Inspiron i7 10th gen with 12 GB RAM. Windows Edition Windows 11 Home Version 22H2 Installed on ‎11/‎1/‎2022 OS build 22621… (read more)

I am running Firefox 107.0.1 (64 bit) on a Dell Inspiron i7 10th gen with 12 GB RAM. Windows Edition Windows 11 Home Version 22H2 Installed on ‎11/‎1/‎2022 OS build 22621.819 Experience Windows Feature Experience Pack 1000.22636.1000.0

Recently have had new issue with websites, like the NYTimes, which run live video embedded in the site. The entire screen will go black and cannot be retrieved. But the system is not down, I can toggle to another application, and then when I go back to the Firefox, I can "save" it by quickly selecting a different tab. If I wait a few seconds, however, the offending tab will crash again. The other symptom is that after this happens, the entire screen in any application seems to be unstable, with transient fuzziness of the fonts, just a for a few seconds, whenever the focus of the screen is moved or changed.

This problem does not occur in "Troubleshoot Mode", but I have gone through all the recommended step by step eliminations of possible plug ins, extensions, Norton, firewalls, refreshes, start up cache clearing, cookie clearing, to no avail. Cannot find discussion of this problem in Support. I do not experience the problem if I run the offending website in Edge. Any suggestions most appreciated, txs!

Asked by jboronow 4 hours ago

Firefox keeps crashing unexpectedly after the latest Mac OSX update

My firefox browser keeps crashing after I installed the latest OS on my laptop. Some of the reports are: bp-3b29c5ef-68fa-4085-8bb4-00ad30221208 12/8/22, 12:55 PM bp-39… (read more)

My firefox browser keeps crashing after I installed the latest OS on my laptop. Some of the reports are:

bp-3b29c5ef-68fa-4085-8bb4-00ad30221208 12/8/22, 12:55 PM bp-39171fa5-79f4-42ba-bec7-3708f0221208 12/8/22, 12:52 PM bp-adc82fd6-1f63-4193-89b4-a12830221208 12/8/22, 12:52 PM bp-b53b76c5-22ec-4f61-9235-579330221208 12/8/22, 12:52 PM bp-a227e01b-2aec-4bbc-ad30-580820221208 12/8/22, 12:52 PM bp-5134eca4-4db2-479d-b7b1-b54cd0221208 12/8/22, 12:52 PM bp-2f5e9b2a-0286-41da-80d8-c0a180221208 12/8/22, 12:52 PM bp-e544b57e-0c15-4670-9042-9c94f0221208

Asked by ariel9 3 hours ago

Captcha not loading

https://my.jjwxc.net/login.php? I'm trying to log in to jjwxc.net, which requires a captcha to do so, but not only is the whole site's formatting a mess, if I didn't know… (read more)

https://my.jjwxc.net/login.php?

I'm trying to log in to jjwxc.net, which requires a captcha to do so, but not only is the whole site's formatting a mess, if I didn't know the captcha existed I wouldn't even know it hadn't loaded, because there's not even a failed load icon. Trying to log in without the captcha just results in reloading the log in page. Below are screenshots of the site as it should appear, on chrome, and as it does appear on firefox. (I'm also using a dark mode extension, which I have checked has no effect on this matter)

None of the images are loaded either, but I can get the site running in the mobile browser. In fact, when I first logged into the site on the mobile browser the captcha came up, and I was also somehow able to log back in on mobile despite the captcha not appearing since. I won't question the magic and just thank my luck. However, as you can see, the site is in chinese, which I unfortunately do not speak, and the mobile browser does not support in browser translation extensions like TWP.

After logging in on the mobile browser the site then loaded properly, so I have some hope that the desktop browser may do the same if I can log in (I don't know why that would work, but I can only say what I see). I don't know why the mobile version would load the site better than the desktop version either, but here we are.

The captcha itself seems to be called shumei captcha in the code (view-source:https://my.jjwxc.net/login.php?action=login&referer=%2F%2Fmy.jjwxc.net%2Fonebook_vip.php%3Fnovelid%3D5157485%26chapterid%3D21)

I tried turning enhanced tracking protection on and off, clearing cookies and cache data, and disabling all extensions, non of which made any difference. Is there anything I'm missing that could fix the captcha?

¬ In case anyone's wondering why I don't just use chrome since it obviously loads the site fine, the site seems to have made some changes to the security on the paid chapters which are apparently incompatible with chrome, and brings up a message that the user's browser is outdated and too slow, the irony of which is not lost on me considering that out of chrome, edge and firefox, chrome is the only one that reliably loads the site - yet the message explicitly recommends the user transfer to edge if using internet explorer. No offense, btw, Firefox has a great interface, I know it boasts security over speed, and I like the extensions and all, but I can't exactly rate it five star when it won't load the one site I really need it for. I want to like this browser, but I need it to work for me first.

Asked by artywolve 3 hours ago

Firefox very slow since revision

I have a high speed windows 10 laptop. I've used Firefox for many years with very good results. Since your recent upgrade my computer has run extremely slow on your brows… (read more)

I have a high speed windows 10 laptop. I've used Firefox for many years with very good results. Since your recent upgrade my computer has run extremely slow on your browser. This is not the case with aol or Google. I've tried changing settings but don't know what I'm doing. Nothing is making a difference. I don't want to go to another browser but unless this changes I have no choice. Hope you can help.

Asked by jwmd83 1 hour ago

Widevine plugin crashes. Netflix & others do not work

In up date Firefox Version 107.0.1 (64-bit Windows 10) Widevine plugin 4.10.2557.0 constantly crashes when I open Netlix page. Video does not play and I get Netlix error … (read more)

In up date Firefox Version 107.0.1 (64-bit Windows 10) Widevine plugin 4.10.2557.0 constantly crashes when I open Netlix page. Video does not play and I get Netlix error F7702-1003.

There was no problem in previous version, but after update, Firefox also updated the Widevine plugin and it crashes ever since.

Reinstalling did not help.

Asked by sqa 5 days ago

XDR reporting excessive failed connections

I'm receiving an alert from Cortex XDR, that Firefox is attempting to connect to multiple unknown connections over a short period of time. I've had Cortex XDR installed f… (read more)

I'm receiving an alert from Cortex XDR, that Firefox is attempting to connect to multiple unknown connections over a short period of time. I've had Cortex XDR installed for over a year with no similar alerts, so I think something has changed recently. The following command is what it's flagging:

"\"C:\\Program Files\\Mozilla Firefox\\firefox.exe\" -contentproc --channel=\"26172.1.1434727046\\628648578\" -parentBuildID 20221110173214 -prefsHandle 2492 -prefMapHandle 2488 -prefsLen 35134 -prefMapSize 246036 -win32kLockedDown -appDir \"C:\\Program Files\\Mozilla Firefox\\browser\" - {79f67c07-73ef-4100-9816-3ba50906aa4a} 26172 \"\\\\.\\pipe\\gecko-crash-server-pipe.26172\" 2500 184ffa35558 socket",

This alert has appeared several times over the past week, so it's not just a one-off. Any idea what this command is doing?

Thank you.

Asked by 3m1l10 1 day ago

tdameritrade login problem

Firefox 107.0, Win.10 So, for years I have been logging in to TD at https://www.tdameritrade.com/ Now, when I log in, it jumps to the logout screen - https://invest.ameri… (read more)

Firefox 107.0, Win.10

So, for years I have been logging in to TD at https://www.tdameritrade.com/

Now, when I log in, it jumps to the logout screen - https://invest.ameritrade.com/grid/p/login?logout=L&dboxId=grdLogout

On that screen, I enter my username and pw again and go in as usual and do my thing.

I tried updating my firefox (to 107.0) and no help. I tried TD help and they asked me to clear some history things - clearing cache, cookies, off line web data, site settings. I went into history and deleted every entry that had anything to do with TD. No help.

My other computer, Win 8, Firefox about the same (maybe 106.xx) works fine on the main login screen https://www.tdameritrade.com/, so it isn't a problem w/ TD.

I have had this problem either on this TD site or some other site before and someone guided me to the fix, but I cannot seem to find it in my stash of info.

Please help. As I recall, the fix is not that difficult (and I sure wish I could remember the fix).

Asked by dbjeng 1 day ago

All of a sudden Firefox losed and all of my tabs dissapeared when \I reolpened. The "Recently Closed Tabs" is grayed out

bold textAll of a sudden Firefox closed and all of my tabs dissapeared when I reopened. The "Recently Closed Tabs" is grayed out This happened once bnefore, but out of th… (read more)

bold textAll of a sudden Firefox closed and all of my tabs dissapeared when I reopened. The "Recently Closed Tabs" is grayed out

This happened once bnefore, but out of the blue the tabs were restored

Asked by mstocker 23 hours ago

Tabs constantly crashing

For the past few weeks Firefox is constantly crashing on me - mostly tabs, but sometimes the whole app. There doesn't seem to be a particular site it crashes on - sometim… (read more)

For the past few weeks Firefox is constantly crashing on me - mostly tabs, but sometimes the whole app. There doesn't seem to be a particular site it crashes on - sometimes video, sometimes twitter, sometimes just WaPo.

I've tried safe mode, I've refreshed the browser, I've even removed the data folder+deleted the app and reinstalled. Nothing helps. Looking for any insights before I'm forced over to Chrome?

A few of the most recent crashes:

bp-e4de3fd4-0b5a-45fd-bd33-970980221208 bp-c41d04a8-5e87-475a-8d5c-0497a0221208 bp-9bdb0170-c623-4c68-84a9-9f3b10221208 bp-1938926e-6b88-4a94-9e63-50d270221208 bp-bca3ee1c-c7eb-4097-bd8e-453560221208 bp-a7cbb3af-23ed-4369-9717-0f30b0221206

Asked by Yariv 22 hours ago

My website service pages are opening on Firefox browser

Hey Everyone, I'm using the Firefox browser by default for my website but recently I updated the Firefox browser and from then I website's service pages and other pages a… (read more)

Hey Everyone, I'm using the Firefox browser by default for my website but recently I updated the Firefox browser and from then I website's service pages and other pages are not opening but homepage is working and opening. I solved and recheck all the SSL issues but no other issue is there, still facing the problem. My website is based on Premium Asset Recover Tools And Services. and my services pages that are not opening are of bitcoin recovery tools and private key finder. Any help would be appreciated. Thanks, Regards, Jack Elliot.

Asked by jackelliot375 16 hours ago

Pointer disappears in Firefox when using Wayland.

I run Fedora 37 with KDE Plasma desktop on my Asus laptop. I have been doing so for a few years now on various computers I have owned. I have never had a problem. About … (read more)

I run Fedora 37 with KDE Plasma desktop on my Asus laptop. I have been doing so for a few years now on various computers I have owned. I have never had a problem.

About a month ago, I noticed that playing a youtube video in Firefox made my mouse pointer disappear. It is not limited to the page.tab, but all of Firefox, menus, tabs and window controls. When I move my mouse outside of Firefox, the pointer becomes visible. Move it back, and it disappears again.

The mouse functionality still exists inside Firefox, i.e. the on hover highlights all work as does clicking, but the pointer stays invisible.

If I switch from Wayland to X11, this does not happen.

Please put Wayland support back again or tell me how I might fix this. Thanks

Asked by peterthecoder 9 hours ago

YouTube dropping frames when tabbed into a game.

I believe I'm having the same problem as this issue, but it's now archived: https://support.mozilla.org/en-US/questions/1374927 Firefox Info: Version 107.0.1 Build ID 2… (read more)

I believe I'm having the same problem as this issue, but it's now archived: https://support.mozilla.org/en-US/questions/1374927

Firefox Info: Version 107.0.1 Build ID 20221128144904 OS Windows 11

Specs: i7 13700k 32GB DDR5 Ram GTX 1080ti

Basically, I'm dropping frames when I'm tabbed into a game, in my instance it's World of Warcraft, but it could be with other games too. I suspect it's something to do with Windows 11 as I didn't have any problems in Windows 10 with my older computer.

Some trouble shooting steps I've taken is I've disabled all extensions, ran the browser in troubleshooting mode, and finally done a Firefox refresh and I still have the same problem.

I recorded a video of how it looks, it's at its absolute worst at 4k, with 2x speed on: https://www.youtube.com/watch?v=NuIaYJYGHEI

Any help or suggestions is appreciated, cheers.

Asked by Zaazu 3 days ago

Last reply by Zaazu 3 days ago

Browser won't work

Hi, Firefox won't load any websites but other browsers do. Just get a blank screen and can't 'refresh' either (interestingly, Firefox View tab still works) I have checke… (read more)

Hi, Firefox won't load any websites but other browsers do. Just get a blank screen and can't 'refresh' either (interestingly, Firefox View tab still works)

I have checked antivirus & firewall settings, and reinstalled Firefox several times. Any suggestions please? Thanks

Asked by 75caferacer 5 days ago

Last reply by 75caferacer 5 days ago

Websites fail to load after 5-20 seconds. Frequent restarts required to load any new information.

I've been running into this issue for several months now on Windows 10, currently using Firefox 1070.01 but has been occurring long before that. Only happens on my home P… (read more)

I've been running into this issue for several months now on Windows 10, currently using Firefox 1070.01 but has been occurring long before that. Only happens on my home PC, using identical accounts on my work PC is unaffected.

When opening a new window of Firefox, the home page and anything clicked within 5-20 seconds of the new window will load normally. After this brief window, all other loading will fail for an indeterminate amount of time, the bars will show filing but will not progress past 80% often resulting in connection error screens. Functionality will sometimes return, but closing and reopening Firefox is always a faster solution.

On this same PC, Edge and Chrome never fail to load pages, even directly alongside a failing Firefox load. This occurs 100% of the time on any webpage.

The same behavior can be observed after clearing my cache, removing all extensions and running the browser in safe mode. It has even continued after a fresh re-install of windows as well, but only ever on this PC and while connected to the internet via Ethernet.

I've replaced the Ethernet cable several times as well as swapping my motherboard, had my ISP swap my router and change the cabling that attaches my router. The issue does not persist over WiFi, but using WiFi only or swapping to it when needed is not an acceptable solution.

My ISP has been out here to test my connection on multiple occasions, no other online connectivity is effected as online games, online chat applications, as well as upload, download and ping monitors all return a stable connection with no interruptions. Only Firefox fails to load.

Would love to work with someone to get this solved. This issue has almost driven me back to Chrome

Asked by cole.morgan 2 days ago

Last reply by cole.morgan 1 day ago