Showing questions tagged: Show all questions
  • Solved

12/22/23 - Firefox Takes 10 to 15 Seconds to Start

Just recently, within the last two weeks (today is 12/22/23) Firefox it taking a long time to start. Firefox version is 121.0 (64 Bit) Windows 11 Home Ver: 22H2, OS Buil… (read more)

Just recently, within the last two weeks (today is 12/22/23) Firefox it taking a long time to start. Firefox version is 121.0 (64 Bit) Windows 11 Home Ver: 22H2, OS Build 22621.2861 This is a reasonably new Acer Nitro PC (August 2023) with a solid state drive.

When I double click the Firefox Icon a large white box opens on my PC and remains that way for 10-15 seconds, then the white box fills-in with the Firefox screen. Once opened, Firefox works perfectly.

I tried the troubleshooter and Firefox starts instantly, as it did previously. I have no Extensions, Themes, or Plugins. I even disabled: OpenH264 Video Codec and Widevine Content Decryption Module. I tried Google and DuckDuck as the Search engine with no difference.

Any suggestions?

Thanks for your help.

Asked by PaulieT 3 months ago

Answered by zeroknight 3 months ago

  • Solved
  • Archived

Firefox does not always render pages on eBay correctly

An example of the problem: Firefox does not rnder the page https://www.ebay.co.uk/itm/164957094349?_trkparms=amclksrc%3DITM%26aid%3D1110013%26algo%3DHOMESPLICE.SIMRXI%26a… (read more)

Asked by Oldjon 1 year ago

Answered by Oldjon 1 year ago

  • Solved

Often Text / images partially shown in black or magenta or is in places incomplete in ffox, where chrome has no issues

After i moved to another location and getting now internet via fiber and via fritz!-router 7530 i have issues with readability in many cases: Google News, Mailbox at GMX.… (read more)

After i moved to another location and getting now internet via fiber and via fritz!-router 7530 i have issues with readability in many cases: Google News, Mailbox at GMX. To the 7530 my notebook is normally connected via WLAN. Text is in places often not shown, or colored in black or green or magenta, Images are often in places or complete filled with flicker (white, green, magenta, black). I suspected the WLAN connection and searched and read the ffox-help und tried some things, but nothing helped. Using a long cable from 7530 to nb has no effect.

Asked by roland.allmendinger 3 months ago

Answered by zeroknight 3 months ago

  • Solved

Firefox Alway launches to "Success!" screen instead of homepage

No matter what I do FF always opens to the "Success!" screen and wants me to choose what tabs to restore. I have done troubleshooting mode, clean mode, refresh and comple… (read more)

No matter what I do FF always opens to the "Success!" screen and wants me to choose what tabs to restore. I have done troubleshooting mode, clean mode, refresh and complete uninstall and reinstall. Nothing works.

Asked by Mike Leeling 3 months ago

Answered by zeroknight 3 months ago

  • Solved

Browser resize is stop been dynamic after some time

Resize or enlarge is not working well after browser stay opened more than few minutes, only close and re-open of the browser work: https://drive.google.com/file/d/1_8PtMg… (read more)

Resize or enlarge is not working well after browser stay opened more than few minutes, only close and re-open of the browser work: https://drive.google.com/file/d/1_8PtMgoyxvHFcXyddJXkr8z4rfmSLhkM/view?usp=sharing About my browser: https://i.imgur.com/Uwy68UQ.png My linux is: Ubuntu 22.04 firefox installed by Snap.

Asked by DavidT 4 months ago

Answered by cor-el 4 months ago

  • Solved
  • Archived

My up-to-date Firefox has broken something causing FF to crash. Need to use older version. Please stop update notices.

Just paid $150.00 for a remote session from my computer store. Advice is: My older computer (2004)and it's graphic capabilities aren't compatible with newest FF. So I'll … (read more)

Just paid $150.00 for a remote session from my computer store. Advice is: My older computer (2004)and it's graphic capabilities aren't compatible with newest FF. So I'll stick with older version (9) until I decide to get new computer. Firefox is my preference, but if I update, it's likely to break again. Please tell me how to stop all update notices. It is maddening. Or, if you can do it, please do. I don't want to use the others. It has crashed twice, just FF, in the last few days. A system restore saved me, but I updated and lost it. Can you help this not wealthy person? I thank you for your fine product, and your help.

Asked by ratguard 1 year ago

Answered by Chaython 1 year ago

  • Solved
  • Archived

Cannot access https://www.ebay.co.uk/ with Firefox

I cannot access https://www.ebay.co.uk/ with Firefox. Just get a blank screen and it never seems to load. I can access other sites ok in Firefox and I can access it in E… (read more)

I cannot access https://www.ebay.co.uk/ with Firefox. Just get a blank screen and it never seems to load. I can access other sites ok in Firefox and I can access it in Edge. I ran the refresh option to disable all plugins and it didn't fix it.

Asked by inframarine 1 year ago

Answered by inframarine 1 year ago

  • Solved

How to get rid of unrequested invasive rendered area debugging overlay?

After updating my openSUSE Firefox package from version 122 to 123 every frame inside each window started to have weird grey overlay of scrollable area. I failed to find … (read more)

After updating my openSUSE Firefox package from version 122 to 123 every frame inside each window started to have weird grey overlay of scrollable area. I failed to find any description of such a thing happening, let alone how to get rid of it. I tried removing build-in distro-default preferences and had complete audit of all my custom preferences in about:config but none changed that behavior. I even updated to 124b4 but this also haven't changed anything. Naturally, nuking entire profile is not an option, I might as well replace the whole browser. So, how do I get rid of this thing?

Asked by F0X 1 month ago

Answered by zeroknight 1 month ago

  • Solved
  • Archived

Webpage just stops

Hello, i have a problem with Rightmove.co.uk webpages. On the webpage where you can see house plans, I zoom into the plan, and the plan just cannot be moved anymore and… (read more)

Hello,

i have a problem with Rightmove.co.uk webpages. On the webpage where you can see house plans, I zoom into the plan, and the plan just cannot be moved anymore and zoomed as well. I entered Firefox in troubleshooting mode without any extensions enabled and the same issue happened still. I tested the Brave and Chrome, no problems there. I tested Firefox latest version and also the ESR version, both had the same issue. One of the webpage links is below that just freezes, but the same issue happens with all sites when you want to see house plans. https://www.rightmove.co.uk/properties/125021075#/floorplan?activePlan=1&channel=RES_BUY Please help me.

Thank you. itaavo

Asked by itaavo 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Gmx pages blank in Firefox

For the first time in a week I went directly to my GMX account but couldn't se my emails, contacts or any information other than the form layouts the pages are blank, how… (read more)

For the first time in a week I went directly to my GMX account but couldn't se my emails, contacts or any information other than the form layouts the pages are blank, however in Opera everything is seen. Also for many months Firefox doesn't allow the Recaptures to load so many sites, and services like sending of contact forms, wont work, its extremely frustrating as Firefox has all my passwords. I could go to Pale moon is the PW's can be shared as a FF user of over 20 years it is my preferred browser and would appreciate these issues resolved please.

Asked by thehunts 1 year ago

Answered by Terry 1 year ago

  • Solved
  • Archived

HELP!! Crashing crashing and more crashing! (Did I mention crashing?)

Hello! I think I have tried EVERYTHING to get Firefox to stop crashing in the past 6 months. Today I am so frustrtated. Can anyone point me in the right direct. (and yes … (read more)

Hello! I think I have tried EVERYTHING to get Firefox to stop crashing in the past 6 months. Today I am so frustrtated. Can anyone point me in the right direct. (and yes this happens with a fresh install, disabled add-ons, safe mode, yadda yadda yadda

bp-9d35ce5b-7503-4b20-894c-05b520220417

additional reports in image attached.

If you can help me...BLESS YOU!!!

Asked by keveone 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

Firefox update failed, now browser will not function.

Hello, Something strange happened during a recent Firefox update, not sure if it was something I did, or computer related, but now Firefox does not function. The browser… (read more)

Hello, Something strange happened during a recent Firefox update, not sure if it was something I did, or computer related, but now Firefox does not function. The browser will open but will not load any websites. Also, settings page will not open. If Firefox browser is closed and reopened a message is shown stating "Firefox is already running but is not responding. The old Firefox process must be closed to open a new window".

My troubleshooting actions: Installed/Uninstalled firefox several times, removed c:\ProgramData\Modzilla folder - status/functionality mentioned above does not change.

Windows running on target computer is completely updated and patched.

Thanks for assist, David

Asked by dsudduth 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

With version 102.0, my homepage will not launch

I have been checking all the help threads and I never did see an answer that works. I set my homepage to be msn.com and now it won't come up at all. I've cleared cached, … (read more)

I have been checking all the help threads and I never did see an answer that works. I set my homepage to be msn.com and now it won't come up at all. I've cleared cached, history and everything else. I've done malware searches via various programs, including Malwarebytes and nothing comes up. I tried reloading the page as my home page using the suggestion of dragging it to the home icon as well as setting it in 'settings'. I even reloaded the firefox program. I looked at about:config as suggested. I couldn't figure out where to right-click to reset it as suggested, however I did do screen shot of the current settings and nothing stands out to me. I don't seem to be having this home page problem and, as mentioned, I haven't seen an effective fix for the problem except to use Chrome as an alternative.

Do you have a fix that I missed?

Asked by HJ 1 year ago

Answered by HJ 1 year ago

  • Solved
  • Archived

Firefox hangs periodically when selecting text on webpages

I would suggest within the last month or so Firefox has started to hang in a way that everything continues to "work" but I cannot switch tabs and I cannot do anything els… (read more)

I would suggest within the last month or so Firefox has started to hang in a way that everything continues to "work" but I cannot switch tabs and I cannot do anything else with Firefox until I kill it.

I can periodically reproduce this by: Randomly select and copy text on a website.

Behavior observed: You can no longer switch tabs, enter a new location, close tabs, or really interact with the browser at all even though it is not dead. Keyboard shortcuts do not work either.

Version: 107.0

Asked by dubwoc 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved

Graphical artifacts after the recent Firefox update

It worked nicely for many years, until today. I installed Supraland from Steam, played for a couple of hours, and suddenly my Youtube page went glitchy - not the layout b… (read more)

It worked nicely for many years, until today. I installed Supraland from Steam, played for a couple of hours, and suddenly my Youtube page went glitchy - not the layout but minor elements were getting scrambled, especially text. I'll attach a couple of pictures to show it. In fact, all pages glitch if their content changes even a little. As of typing now, I see the glitches, with a word or another getting butchered. Gifs and videos are full of that.

Windows 10, the current update, Radeon RX 580, the recommended AMD drivers installed (and reinstalled again and again, 23.11.1)

I think I did pretty much everything with Firefox. Disabling hardware acceleration fixes it (but then of course the browser goes slow). Games work fine, including Talos Principle 2 which is intense enough. The clean install, reinstall and all that. I'm writing from the beta stable build now. I've tried to regress to the previous versions too.

It strictly coincides with the game installation but I have no close backups - who knew that some game might just do that. Then, of course, I tried to uninstall it too.

Thoughts?

Asked by clancyrus 3 months ago

Answered by zeroknight 3 months ago

  • Solved
  • Archived

Gmail newly unstable under Firefox 100

Since the latest (5 May 2022) update to Firefox (to Firefox 100.0) my Gmail account does not work properly on my desktop running W11. Gmail frequently disconnects for va… (read more)

Since the latest (5 May 2022) update to Firefox (to Firefox 100.0) my Gmail account does not work properly on my desktop running W11. Gmail frequently disconnects for varying periods, then reconnects, only to disconnect again almost immediately. Gmail will not let me open another account from within the current account. This does not happen on my Android phone where Gmail works properly. Neither does it happen when I run Gmail through Edge on my desktop. Hence I presume it results from an interaction between Firefox100.0 and Gmail. My wife has exactly the same problem using her Microsoft Surface Laptop under W10 since this latest update.

Asked by colin.matheson 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Firefox seems to forget download history after a few seconds + Downloads panel does not open

So this issue just started and it's really annoying. In order to actually see the downloads, I first have to enable the menu bar and then go Tools -> Downloads Click… (read more)

So this issue just started and it's really annoying.

In order to actually see the downloads, I first have to enable the menu bar and then go Tools -> Downloads

Clicking the ↓ button should open a panel of recent downloads but nothing appears when I click on it. Furthermore, the "download complete" notification that this panel provides are no longer present.

The animation for the panel still works though.

Is there a solution to this?

Asked by ExileFox 1 year ago

Answered by ExileFox 1 year ago

  • Solved
  • Archived

Getting access denied, looks like website is perceiving me as someone suspicious.

I tried to log in to my bank and it says "access denied." I may have changed a setting or something on Firefox or my VPN. I'm confused, am not very computer savvy. I wen… (read more)

I tried to log in to my bank and it says "access denied." I may have changed a setting or something on Firefox or my VPN. I'm confused, am not very computer savvy. I went to Apple store last weekend for phone and they said I should use Safari for info security, so I made that default on my Mac Mini (where I'm writing now) for a couple days, but then got blocked from a website where I plan to apply for a job, so I went back to Firefox, after I read articles saying that Firefox is more secure. I am using a VPN, so is that part of the problem ? (shouldn't be, because I have had that for a year or so). I don't know what to do, and it is after 12:45 am now, and I have to go to bed, have to get up for work in 6 hours. I hope someone has some help for me when I log in tomorrow. I hope that I have not been hacked. Thanks for reading!

Asked by brianarc1 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

big crash after UI changes

Hi! Yesterday i updated my firefox to last version and i got my UI way too big, so today i looked online for some fix on that. I found a fix saying if you add a line in a… (read more)

Hi! Yesterday i updated my firefox to last version and i got my UI way too big, so today i looked online for some fix on that. I found a fix saying if you add a line in about:config site with the parameter "ui.textScaleFactor" with a value of 100 it will be fixed. but by mistake i changed it to 10 insted of 100 so when i open firefox i have a super big black screen

most of my problems are i can't reinstall firefox because it made the same weird big ui problem. There is any way to fix it?

thanks in advance

Asked by martinrizzi7 1 year ago

Answered by Terry 1 year ago

  • Solved

Firefox (Italian) forgets saved passwords every cold boot

Greetings Firefox Community As I long time user and supporter (have donated and even got a shirt to show!) I have never had any issues with my beloved FF. If anything m… (read more)

Greetings Firefox Community

As I long time user and supporter (have donated and even got a shirt to show!) I have never had any issues with my beloved FF. If anything minor had happened, I would always find a quick fix on the community forums.

This one is an odd ball: for a while now Firefox forgets all saved passwords but only after a cold reboot (not a restart or sleep).

It's my elderly mum's laptop, which I manage for her using a remote desktop app. It's a fairly new Asus Vivobook with Win11, fully updated and free from viruses and hacks as we have installed paid versions of both Malwarebytes and HitmanPro.Alert. My Windows desktop runs exactly the same OS and those two security software, and my FF never ever forgets anything! The only difference is that her Windows and FF are set to the Italian language while mine is English.

After trying a "refresh", I exported her passwords and bookmarks and took the drastic step of completely wiping FF and even removing profiles. Reinstalled the latest x64 version and the problem is still happening.

Had a good look at both security software to ensure there was no funny setting to cause that to occur, fact is the laptop also runs Chrome and Edge with all the same saved passwords yet those two pesky browsers never forget anything!

Personally, I'd much prefer for her to continue to use FF rather than the other two, so I am shouting out for HELP, please! Hope someone has seen this and/or knows how to fix it.

Many thanks in advance and Merry Christmas to all! Cheers Paul Perth - Australia

Asked by markimeerkat 3 months ago

Answered by cor-el 3 months ago