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When video player is closed it creates a window that continues to play video

When visiting a website and launching a video it plays fine. When I decide that I have watched enough and close the video window it moves to the side and continues to pla… (read more)

When visiting a website and launching a video it plays fine. When I decide that I have watched enough and close the video window it moves to the side and continues to play. I have closed the video because I don't want to see or hear it any longer. This very annoying and I can't figure out how to prevent this from happening. Does anyone know how to disable this annoying behaviour? Firefox 94.0.1 64 bit Windows 10 Pro

Asked by kobostage 9 months ago

Answered by kobostage 9 months ago

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receive/display incomming email

Recently all of the shown incoming email correspondence was deleted from display back to an August date, and since then no new emails are displayed. I have tried the Fir… (read more)

Recently all of the shown incoming email correspondence was deleted from display back to an August date, and since then no new emails are displayed. I have tried the Firefox Refresh program and a computer reboot, which did not fix the problem. How do I fix this problem????

Asked by jamesns 8 months ago

Answered by FredMcD 8 months ago

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Can't open any tabs

My laptop got corrupted since I turned it off at a time when I shouldn't have, and ever since then, whenever I have opened firefox it just shows a blank tab and any new t… (read more)

My laptop got corrupted since I turned it off at a time when I shouldn't have, and ever since then, whenever I have opened firefox it just shows a blank tab and any new tabs that I open are also blank. I can type in the search bar, but nothing happens. Even uninstalling and reinstalling firefox does not help. (I am currently asking this from my desktop)

Asked by flyingbooks42 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Weird white thing in the edges

there is a weird white overlay in the edges of firefox. try looking at the edges of the screenshot. sorry if it`s a terrible screenshot and terrible english using firefox… (read more)

there is a weird white overlay in the edges of firefox. try looking at the edges of the screenshot. sorry if it`s a terrible screenshot and terrible english using firefox 95.0.1 (this error started now) and windows 10 21h2. i`ve deleted my entire firefox profile from file explorer and reinstalled it. maybe is it that but this error started before that.

Asked by MatrixFox15 8 months ago

Answered by MatrixFox15 8 months ago

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Youtube Music pauses when not in focus

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This ha… (read more)

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This happens consistently with two different Firefox profiles.

I admittedly have a quite a few plugins installed, so I tested this in a private window and this issue does not occur.

I attempted disabling the obvious plugins UBlock, 'I don't care about cookies', and Tampermonkey without any success. I also tried using a different user-agent without any success.

edit: removed erroneous error information

Asked by Hunter 3 months ago

Answered by Dropa 3 months ago

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Lightshot extension does not display itself.

I got mad at a website that wouldn't let me right click menu to save pictures, so I stubbornly saved them via less efficient means, in the process I picked up the Long Sc… (read more)

I got mad at a website that wouldn't let me right click menu to save pictures, so I stubbornly saved them via less efficient means, in the process I picked up the Long Screenshot extension and this had an error shortly before or after I had an issue with Lightshot not appearing, other extensions did not appear either when I added them during this time period, but now these all appear with the exception of Lightshot, which gets deleted and reinstalled only to not appear, that of course being the problem, though I will also say that a right click menu not being there is like reaching onto my computer and pulling my finger away, sites that do that should be given the cold shoulder somehow, at least.

Asked by Moe Zilla 3 months ago

Answered by Dropa 3 months ago

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UAC notification suddenly popping up

UAC notification pops up every time I try to open Firefox since last update on 5/5/22. I've deselected all options that run the program as an administrator, but it still … (read more)

UAC notification pops up every time I try to open Firefox since last update on 5/5/22. I've deselected all options that run the program as an administrator, but it still shows up every time. I've checked that no admin is selected in both the shortcut I use and in the program itself. Any suggestions?

Asked by catjenkins74 3 months ago

Answered by Magno Reis 3 months ago

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Web search with |Firefox

Suddenly, when I search the web with a topic search term, e.g. "thrombin", I get the error message: 'The page you are looking for cannot be displayed because an invalid m… (read more)

Suddenly, when I search the web with a topic search term, e.g. "thrombin", I get the error message: 'The page you are looking for cannot be displayed because an invalid method (HTTP verb) is being used.' Can you help me resolve this problem?

Asked by hvoorhis 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

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v. 100.0 (64-bit Windows 10) hangs with disk access

Ever since the Firefox upgrade to v100.0 (Win10 64-bit), Firefox locks up whenever it spawns a new, external process. This happens most frequently whenever the website to… (read more)

Ever since the Firefox upgrade to v100.0 (Win10 64-bit), Firefox locks up whenever it spawns a new, external process. This happens most frequently whenever the website to which I'm connected (doesn't matter which one) attempts to print or read in a file on the hard drive. This is especially true for email sites, where these functions are most often called from within FireFox. No error code appears and it's not immediately evident that Firefox even has an issue. It just becomes completely unresponsive. I have to call up the Task Manager and kill the Firefox tasks to exit. When I reinvoke Firefox, it restarts the tabs I had open at the time I killed it. This never happened before v100.0, and does not happen in any other browser. I have a friend with a Windows 10 machine who has exactly the same problem.

Any suggestions?

Asked by Dylan Paine 3 months ago

Answered by Dropa 2 months ago

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Firefox Developer Edition wont open Discord hyperlinks

Discord hyperlinks will no longer open when Firefox Developer Edition is selected as my default browser. They open fine in both Firefox, Microsoft Edge, and Google Chrome… (read more)

Discord hyperlinks will no longer open when Firefox Developer Edition is selected as my default browser. They open fine in both Firefox, Microsoft Edge, and Google Chrome when selected as Windows 11's default browser. When selecting my default browser it would show 2 instances of Firefox Dev but after uninstalling then reinstalling it there is only one instance in the default app list. I'm not really sure where to go from here. Maybe this is an issue with the latest version of Dev Edition or is this an issue with my Windows?

Thanks

Asked by yohaun 1 month ago

Answered by yohaun 1 month ago

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Unclickable login button on Canadian Government Websites

A few weeks ago, login button stopped working for me on any Canadian Government Websites. It still works through Safari though. I have latest version of Firefox, tried er… (read more)

A few weeks ago, login button stopped working for me on any Canadian Government Websites. It still works through Safari though. I have latest version of Firefox, tried erasing all the history/cookies/offline data/etc. Nothing helped. Is there anything else I can do?

Asked by reshetnykov.b 1 year ago

Answered by FredMcD 1 year ago

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Youtube doesnt open

Hey! If I open Youtube, there is this error code: SSL_ERROR_RX_RECORD_TOO_LONG I searched for steps to fix it, but they all didnt work. Every other task works fine. … (read more)

Hey! If I open Youtube, there is this error code: SSL_ERROR_RX_RECORD_TOO_LONG I searched for steps to fix it, but they all didnt work. Every other task works fine.

Asked by komba2024 1 year ago

Answered by cor-el 1 year ago

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Firefox Mac Only shows strip at top

When I open FF, the window only displays the top menus. If I click the Green dot it will then open full screen. Pressing the green dot once again only displays that 1 in… (read more)

When I open FF, the window only displays the top menus. If I click the Green dot it will then open full screen. Pressing the green dot once again only displays that 1 inch window. The problem does not occur in safe mode for Firefox. I turned off all of my extensions and turned off hardware Accelerator mode yet the problem still happens.

This just began yesterday and I don't believe I installed anything.

Asked by Ryq Seattle 1 year ago

Answered by cor-el 1 year ago

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Firefox not loading some internet pages

Firefox is having trouble loading certain pages, including with Facebook messenger but also a bunch of other sites. It'll just stop loading despite that the address is st… (read more)

Firefox is having trouble loading certain pages, including with Facebook messenger but also a bunch of other sites. It'll just stop loading despite that the address is still in the toolbar and the screen is still white. If I refresh a few times, maybe go to a different part of the same website and navigate from there, I do always manage to get there, but not sure what the problem is. This problem is new this week, and I think came from either switching internet providers earlier this week or trying out "Hopin" the next day, a video conferencing platform that my computer/internet totally couldn't handle. (I didn't notice the problems before trying Hopin but perhaps I didn't notice that first day.)

I have cleared my cache and cookies, and have also tried (following the advice of another answer on the same issue) renaming the Firefox program folder and installing Firefox again. I'm on Windows 10, 64-bit HP laptop. My extensions are uBlock Origin, Privacy Badger, Malwarebytes, Honey, Facebook Container, and Colour -- but all of these I had long before this issue started.

Asked by FrancesKoz 1 year ago

Answered by FredMcD 1 year ago

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Défaut graphique

Bonjour, depuis plusieurs semaines j'ai des bugs graphiques sur l'interface de Firefox et sur les pages web. J'ai attendu en pensant que ça passerait avec une nouvelle mi… (read more)

Bonjour, depuis plusieurs semaines j'ai des bugs graphiques sur l'interface de Firefox et sur les pages web. J'ai attendu en pensant que ça passerait avec une nouvelle mise à jour mais rien ne passe. J'ai testé le mode dépannage et le mode réparer Firefox, le problème persiste.

Asked by blot.vincent 1 year ago

Answered by blot.vincent 1 year ago

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Website with silly login form confuses username completion

Hey! The UK Met Office (UKMO) has a General Aviation (GA) service where they publish weather charts and such: https://www.metoffice.gov.uk/services/transport/aviation/reg… (read more)

Hey!

The UK Met Office (UKMO) has a General Aviation (GA) service where they publish weather charts and such: https://www.metoffice.gov.uk/services/transport/aviation/regulated/aviation-briefing-service-guidance It's a free service, anyone can create an account.

The login page, however, has a slightly odd way of collecting the username and password: https://logon.metoffice.gov.uk/Login?goto=http://www.metoffice.gov.uk/premium/myservices/

On that page, there are two <form>s, each containing an <input> element, one for the username and one for the password. The login button is just some javascript which fills in a third, hidden form and POSTs it. Once I have logged in and Firefox has offered to save the password for me (I have to tell it my username because the forms confuse this step too), it never manages to complete both forms. It only autocompletes the password.

Is it possible for Firefox to learn how to cope with this form? I suspect convincing UKMO to fix their website is unlikely, and they're probably not the only offender...

Bruce

Asked by bwduncan 1 year ago

Answered by cor-el 1 year ago

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Search results says Phrase not found whenit shouldbe found

I have noticed since Firefox 89.0.2 that when I press Ctrl-F to search a page it seems to work for a while but eventually stops working resulting in Phrase not found - bu… (read more)

I have noticed since Firefox 89.0.2 that when I press Ctrl-F to search a page it seems to work for a while but eventually stops working resulting in Phrase not found - but I know the phase is on the page.

I think if I restart my system it works sometimes for a while and later quits working but don't know how many times it works before it quits or what happens to make it quit working but it doesn't last long.

I have already done all the clear caches, history etc. and think if I totally restart my system that gets it working again for a while.

If I copy/pate the same URL into Chrome and perform the same search the phrase is found every time without fail.

Since I use the search frequently I don't think it was a problem in versions before 89.0.2 or I would have noticed it.

Asked by joseibarra 1 year ago

Answered by cor-el 1 year ago

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Search Engine toolbar vs Address toolbar

What is the purpose of having a search engine toolbar in the middle of the Firefox screen if when you begin to type something into that toolbar, it immediately throws you… (read more)

What is the purpose of having a search engine toolbar in the middle of the Firefox screen if when you begin to type something into that toolbar, it immediately throws you up to the address bar? I can't figure out how to disable this ANNOYING feature. Please help.

Asked by linuspumpkin 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago