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On screen Keyboard not working.

On screen keyboard not working when using Firefox. It will work with MS Edge, but not Firefox. It flashes then disappears quickly when in Firefox. It worked previously… (read more)

On screen keyboard not working when using Firefox. It will work with MS Edge, but not Firefox. It flashes then disappears quickly when in Firefox. It worked previously, but a few months ago it quit working.

Asked by Ron 3 days ago

Answered by alex_mayorga 3 days ago

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Jagged lines appear horizontal in middle of screen when scrolling or watching videos on Youtube

Hi, I have a weird issue if I scroll with my mouse down a webpage I'll get these jagged horizontal lines in the middle of the screen but go away when I stop. Also, whe… (read more)

Hi, I have a weird issue if I scroll with my mouse down a webpage I'll get these jagged horizontal lines in the middle of the screen but go away when I stop. Also, when I watch a video where a lot of moving is happening like if it's a hockey game the middle of the screen just that jagged line across in just the middle. What causes this and how do I get rid of it I don't notice on Internet Explorer browser and I've tried disabling hardware and stuff but doesn't work.

Asked by Yizee24 2 days ago

Answered by Yizee24 2 days ago

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Firefox won't play any videos on a fresh install

I just formatted and installed Windows 10 (Pro N, 64-bit, 1909 update) and then installed firefox. To my surprise, no videos can be played on any website (except youtube)… (read more)

I just formatted and installed Windows 10 (Pro N, 64-bit, 1909 update) and then installed firefox.

To my surprise, no videos can be played on any website (except youtube).

The video either doesn't load or shows the "Error loading player: No playable sources found" error.

I had no extensions installed, tried refreshing, tried disabling hardware acceleration; nothing solved it.

All content plays fine on chrome.

Asked by ffox1987 1 day ago

Answered by FredMcD 1 day ago

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Firefox slows or even freezes when typing text

Firefox slows down or even freezes for a longer time when I am typing in text in forms (like new GMAIL messages, search boxes, etc). Especially when I make mistakes and d… (read more)

Firefox slows down or even freezes for a longer time when I am typing in text in forms (like new GMAIL messages, search boxes, etc). Especially when I make mistakes and delete some.

I have Refreshed Firefox and removed the Adblocker add-on, which I thought might cause the problem, but the problem persists.

Any idea how to tackle this?

Asked by jan.haverkamp 1 day ago

Answered by jan.haverkamp 7 hours ago

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Firefox crashes

hi, i previously asked for some help regarding my big quantity of crashes on my firefox browser and i am still waiting for an answer. I can't use firefox anymore as the p… (read more)

hi, i previously asked for some help regarding my big quantity of crashes on my firefox browser and i am still waiting for an answer. I can't use firefox anymore as the plugin works on no website, but works perfectly on every other browser. i really would like to stay with firefox but as i don't get any help to fix it, i will have to give it up unfortunately. please help.

Asked by diveshade 6 years ago

Last reply by philipp 6 years ago

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firefox wont load

firefox wont load "missing profile" or inaccessable, i have tried for hours to correct thid (i deleted a firefox running slow message and have been unable to load since) … (read more)

firefox wont load "missing profile" or inaccessable, i have tried for hours to correct thid (i deleted a firefox running slow message and have been unable to load since) if anyone could help i would need the info in the simplest of terms for me to be able to follow. i have tried to reply to a previous post but dont know how to.thank you for your time and hopefully your help.all the instructions appear on the firefox page but get absolutely nowhere

Asked by terryc10 5 years ago

Last reply by philipp 5 years ago

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Firefox crashes

i have always crashesby closing firefox. De report is not sending he gives always "there is a problem sending the report" belgiumeid%40eid.belgium.be:1.0.18.1-signed,%7… (read more)

i have always crashesby closing firefox. De report is not sending he gives always "there is a problem sending the report" belgiumeid%40eid.belgium.be:1.0.18.1-signed,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:39.0.3 that the probleem file i think .its appairs everthime when i open the crashes report. I have updated the software from belgium id but the problem exist. Windows XP servicepack 3

Asked by theolaenens 5 years ago

Last reply by philipp 5 years ago

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Amex Safekey not working with Firefox, OK with IE

Thanks John 99 for your suggestions. Thanks, I was on 45.0.1, although i have set auto updates - now on 45.0.2 The problem happened with 3 different merchants, so I thi… (read more)

Thanks John 99 for your suggestions.

Thanks, I was on 45.0.1, although i have set auto updates - now on 45.0.2 The problem happened with 3 different merchants, so I think not a problem with their sites, and yes I can access my Amex account using Firefox. So it makes me think it is a one of my settings or pop-up barriers or something.

I'll try again when I next buy something, and if it is still a problem, I'll try in safe mode and delete cookies and cache (although I have auto delete of cookies - maybe that is a problem?) and I recently cleared the cache.

If it is till a problem, I'll post again.

Thanks again.

Asked by philken 4 years ago

Last reply by philipp 4 years ago

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Firefox crashes

i don't know but when I open firefox, it just opens the crash reporter window and doesn't even say what the problem is. I really love mozilla firefox and I want it. So pl… (read more)

i don't know but when I open firefox, it just opens the crash reporter window and doesn't even say what the problem is. I really love mozilla firefox and I want it. So please fix the crash for me. Thanks

Asked by MOHAMMED_IBRAHIM 4 years ago

Last reply by philipp 4 years ago

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Changing search item on tab search for pictures doesn't initialise the query on all the other tabs it works as normal.

start mozilla... choose tab "pictures".... enter a term for query, lets say "cat"... results ok, stuff 'bout cats.... change term for query, into "dog".... word dog stay … (read more)

start mozilla... choose tab "pictures".... enter a term for query, lets say "cat"... results ok, stuff 'bout cats.... change term for query, into "dog".... word dog stay in queryrule visable... but the pictures are remain the cat stuff... tried go to other tabs, search, shopping and video.... other tabs state not the second queryword "dog" but still "cat".... although in all other tabs besides pictures the problem does not occur...

greetz _mozillauser

Asked by _mozillauser 3 years ago

Answered by the-edmeister 3 years ago

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Firefox crashes

Hi,

My firefox crashes, cannot even use it. :(

bp-aeee2581-1d1c-4976-855b-e4edd2170130 bp-b5f54154-6606-4f77-9494-ff9c92170127

Asked by iamrecy 3 years ago

Answered by philipp 3 years ago

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Firefox crashes

Here are the crash IDs - I can't open Mozilla at all even after uninstalling and reinstalling. Crash ID: bp-994acad8-da22-439c-a14b-f38742170207 Crash ID: bp-2d0a6915-30b… (read more)

Here are the crash IDs - I can't open Mozilla at all even after uninstalling and reinstalling.

Crash ID: bp-994acad8-da22-439c-a14b-f38742170207 Crash ID: bp-2d0a6915-30bb-478e-bea3-0ec452170207 Crash ID: bp-af87f844-b5ff-40a3-a62b-e78352170207 Crash ID: bp-e8c90d5e-25f5-495c-a042-7a16c2170201 Crash ID: bp-6ce11fbb-8c25-4aed-8994-c338d2170131

Please help.

Asked by arigabriel 3 years ago

Answered by philipp 3 years ago

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Firefox crashes

locking this thread as duplicate, please continue at /questions/1166800 Report ID Date Submitted bp-29fe3cef-a483-4ba4-9ad9-0902a1170706 7/6/17 11:38 AM bp-9bf1bc88-b52… (read more)

locking this thread as duplicate, please continue at /questions/1166800

Report ID Date Submitted bp-29fe3cef-a483-4ba4-9ad9-0902a1170706 7/6/17 11:38 AM bp-9bf1bc88-b52b-4cbf-a738-d622c1170706 7/6/17 11:36 AM bp-ac693bb5-02e0-4f7c-84db-5a54f1170706 7/6/17 11:20 AM bp-81e2a280-abda-4dad-a098-4a0201170706 7/6/17 11:18 AM bp-9fea0779-7863-404f-9e69-4f7951170706 7/6/17 11:18 AM bp-9f405513-d20a-4578-885b-402b41170706 7/6/17 11:13 AM bp-23fed327-cf8c-4944-9cdb-5d6e71170706 7/6/17 11:11 AM bp-84d129dc-60f4-4da8-b596-0e2310170706 7/6/17 11:03 AM bp-b3bba14c-b5b2-41a8-a50d-f9bb51170706 7/6/17 10:07 AM bp-93eb18d2-7ca0-4ce2-8cc4-b6b781170706 7/6/17 9:56 AM bp-0149529c-cba0-49b7-b12b-a7a8a1170706 7/6/17 9:56 AM bp-5a8db8ed-b20d-4833-9e87-a6cc51170705 7/5/17 10:12 PM bp-24710400-9528-4402-bfbb-f621f0170705 7/5/17 10:10 PM

Asked by mohithayakkala 3 years ago

Last reply by philipp 3 years ago

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When Mozilla upgraded on my mac a few days ago,Add to cart buttons on my website stopped working and generated a message saying "things are not working at this

duplicate of https://support.mozilla.org/en-US/questions/1177711 When Mozilla Fiefox upgraded a few days ,it stopped the "Add to Cart " Paypal buttons from working on my… (read more)

duplicate of https://support.mozilla.org/en-US/questions/1177711

When Mozilla Fiefox upgraded a few days ,it stopped the "Add to Cart " Paypal buttons from working on my websites. www.rickysounds.co.uk and www.ricsrus.com. My customers have been emailing me and saying they have the same problem. trying to use the buttons generates a Paypal screen that says " THings don't appear to be working at the moment, Please try later.(tried to upload an image but it wont upload to this page.)

Google chrome and Safari work correctly so I reinstalled Mozilla Firefox 54 and this version works perfectly.

I tried to use my PC laptop and the latest FirefoxPC version has the same problems ,again IE on the laptop works perfectly.

I am losing business as a result of this problem so I would appreciate a fast resolution to the problem

Asked by snakesound 3 years ago

Last reply by snakesound 3 years ago

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Firefox.exe prevents me from saving or deleting photos to SDHC card all of a sudden.

Just recently I've started receiving a message that I can't save edited photos from my SDHC cards back to the card and that I have to choose another location. There is a … (read more)

Just recently I've started receiving a message that I can't save edited photos from my SDHC cards back to the card and that I have to choose another location. There is a FireFox.exe in the left hand corner in the message. I, also, can no longer delete nor copy and paste the images on the card. The card is not locked and it only happens on my laptop computer but not when I use the card on my desktop. I recently had Windows updates and Firefox updates on the laptop so I'm wondering if that has something to do with the problem. I have changed no settings. Thank you in advance for any help

Asked by cherrychick 3 years ago

Answered by cherrychick 3 years ago

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facebook wont load

Just updated to Firefox Quantum 58.0.1 which was supposedly going to fix loading issues and my facebook wouldn't load the full pages after that update. Went in and did a … (read more)

Just updated to Firefox Quantum 58.0.1 which was supposedly going to fix loading issues and my facebook wouldn't load the full pages after that update. Went in and did a history cache delete as suggested and now facebook won't load at all on the home page, get a whole lot os white space... wth very frustrating. My personal page loads videos and all but not the front home page.

Asked by didi-271 2 years ago

Answered by didi-271 2 years ago