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PLEASE HELP ASAP - CANNOT CONNECT TO GOOGLE OR GMAIL!!!

duplicate of /questions/1376873 thread. What is going on? After doinf a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cann… (read more)

duplicate of /questions/1376873 thread.

What is going on?

After doinf a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within firefox, or my gmail email account. I get the error messages attached below. I have spent hours looking on your support pages and tried all ways and NOTHING WORKS!!!!

FIrefox has been my default browser for years but if you cannot fix this very annoying and frustrating bug, I will be forced to your Chrome.

Very unhappy with this

I am using a MacBook Pro and latest version of FIrefox 100.0

PLEASE HELP ASAP!!!!!

Asked by nz.jason.duncan 3 months ago

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pdf-conversion into firefox html documents

When I save a pdf-file it is automatically converted into a firefox html dokument. Also all my old safed pdf-files are converted. What does happen? And how can I stop it?… (read more)

When I save a pdf-file it is automatically converted into a firefox html dokument. Also all my old safed pdf-files are converted. What does happen? And how can I stop it? I'm not able to safe my scans as pdf anymore.

Asked by thr3344 1 year ago

Answered by thr3344 1 year ago

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javascript console?

I was playing a browser based game and it popped up with the error saying: an error occured running the unity content on this page. See your Javascript console for more i… (read more)

I was playing a browser based game and it popped up with the error saying:

an error occured running the unity content on this page. See your Javascript console for more info. The error was: InvalidStateError. A mutation operation was attempted on a database that did not allow mutations.

uh... what? I have no idea what Unity is or does. I have no idea (even looking here), how to open Javascript console, and I simply loaded the page. How did a mutation operation, whatever that is, occur?

Anyone have any idea what that means or how to fix it? If so, I'd appreciate any help.

Asked by dragonmaster1138 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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why does firefox 79.0 (64-bit) interfere with my 32 bit programs

I run Eudora 7.1.9 and it runs just fine until I open Firefox. Then memory dissipates quickly and everything slows down or FF crashes and/or it takes my Eudora with it. … (read more)

I run Eudora 7.1.9 and it runs just fine until I open Firefox. Then memory dissipates quickly and everything slows down or FF crashes and/or it takes my Eudora with it. Don't have the problem with IE or Chrome but I prefer my Firefox.

I am running a 64 bit version of windows 8.1 with a dual processor and 8GB of ram and a 1T SSD.

I assume I'll have to make changes, just don't know yet.

Appreciate help.

USDV

Asked by US DataVault.com 1 year ago

Last reply by Paul 1 year ago

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Developer Edition icon and functionality missing

Last night, I noticed that the usual Dock icon for Firefox developer Edition had changed from Blue Fox to what looked like the App Store brush/pencil triangle. I restarte… (read more)

Last night, I noticed that the usual Dock icon for Firefox developer Edition had changed from Blue Fox to what looked like the App Store brush/pencil triangle. I restarted but it persisted. Removed the application and re-downloaded and re-installed, but same issue. I then noticed that all the Tools -> Web Developer tools had gone from the menu. Likewise, doing Firefox -> About inserted 'about:preferences' in the search bar, but nothing else happened. Tried launching the settings from the right side hamburger menu, again nothing happened.

Read around a bit, and deleted one of two profiles from ~/Library/ApplicationSupport/..., then tried re-install and restart the Developer Edition, but that complained that a profile was missing. Restored the profile I deleted, but same problem as before.

I'm stumped. Can anyone help with this one please? I'm on Mac, latest version of Mojave.

Thanks

Asked by Tony Dunn 1 year ago

Answered by Tony Dunn 1 year ago

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not able to search on firefox

No website loads, even the "options" is not opening. Tried re-installing, but then also it didn't work. Also when I tried to install I showed a message that vcruntime140_… (read more)

No website loads, even the "options" is not opening. Tried re-installing, but then also it didn't work. Also when I tried to install I showed a message that vcruntime140_1.dll is missing, which I later manually added to system32 as well as sysWOW64. The problem started yesterday. please help

Asked by shreyas singh 1 year ago

Answered by FredMcD 1 year ago

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Firefox wont launch after Catalina 10.15.6 update

Firefox Version 79.0 OS: MacOS Catalina 10.15.6 Crash ID: bp-2f217397-5062-4f92-8cff-5e5770200823 Symptom: After updating Catalina to 10.15.6, Firefox fails to launch, cr… (read more)

Firefox Version 79.0 OS: MacOS Catalina 10.15.6 Crash ID: bp-2f217397-5062-4f92-8cff-5e5770200823

Symptom: After updating Catalina to 10.15.6, Firefox fails to launch, crashes launches crash reporter, then closes. Clicking restart results in same behavior.

I also seem to be unable to launch Firefox with the --safe-mode flags.

Please advise.

Dump: AbortMessage: ###!!! ABORT: file resource://gre/modules/addons/XPIProvider.jsm, line 2594 AdapterDeviceID: 0x0d26 AdapterVendorID: 0x8086 Add-ons: %7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:3.9.4,enhancerforyoutube%40maximerf.addons.mozilla.org:2.0.101,default-theme%40mozilla.org:1.0,google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.1,ddg%40search.mozilla.org:1.0,ebay%40search.mozilla.org:1.1,wikipedia%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0 AsyncShutdownTimeout: {"phase":"profile-change-teardown","conditions":[{"name":"Extension shutdown: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}","state":{"state":"Startup: Run manifest, asyncEmitManifestEntry(\"background\")"},"filename":"resource://gre/modules/addons/XPIProvider.jsm","lineNumber":2594,"stack":["resource://gre/modules/addons/XPIProvider.jsm:startup/<:2594","resource://gre/modules/AsyncShutdown.jsm:observe:554"]},{"name":"Extension shutdown: enhancerforyoutube@maximerf.addons.mozilla.org","state":{"state":"Startup: Run manifest, asyncEmitManifestEntry(\"background\")"},"filename":"resource://gre/modules/addons/XPIProvider.jsm","lineNumber":2594,"stack":["resource://gre/modules/addons/XPIProvider.jsm:startup/<:2594","resource://gre/modules/AsyncShutdown.jsm:observe:554"]}]} BuildID: 20200720193547 ContentSandboxCapable: 1 ContentSandboxLevel: 1 CrashTime: 1598170418 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1598167041 MozCrashReason: MOZ_CRASH() Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+4 xpcom_runtime_abort(###!!! ABORT: file resource://gre/modules/addons/XPIProvider.jsm, line 2594) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 493 ShutdownProgress: profile-change-teardown StartupCrash: 0 StartupTime: 1598170357 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20200720193547","version":"79.0","vendor":"Mozilla","displayVersion":"79.0","platformVersion":"79.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"19.6.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x0d26","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1440,"screenHeight":900,"scale":2}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocklisted:FEATURE_UNQUALIFIED_WEBRENDER_MAC"},"webrender":{"status":"opt-in"},"wrCompositor":{"status":"available"}}},"appleModelId":"MacBookPro11,3"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.shell.checkDefaultBrowser":false,"browser.search.region":"US","fission.autostart":false},"sandbox":{"effectiveContentProcessLevel":1},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 6:"Gecko_IOThread",10:"Permission",11:"JS Watchdog",12:"JS Helper",17:"JS Helper",19:"JS Helper",15:"JS Helper",16:"JS Helper",13:"JS Helper",18:"JS Helper",14:"JS Helper",21:"Timer",22:"Cache2 I/O",23:"Cookie",24:"Worker Launcher",25:"Compositor",26:"ImgDecoder #1",27:"ImageIO",28:"IPDL Background",29:"DOM Worker",29:"QuotaManager IO",30:"HTML5 Parser",36:"BgIOThreadPool #1",37:"Shutdown Hang Terminator",38:"TRR Background",42:"StyleThread#0",47:"StyleThread#5",43:"StyleThread#1",44:"StyleThread#2",45:"StyleThread#3",46:"StyleThread#4",48:"localStorage DB",36:"StreamTrans #9",39:"BackgroundThreadPool #1",40:"StreamTrans #10", Throttleable: 1 UptimeTS: 61.51853328 Vendor: Mozilla Version: 79.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by luis.sanchez.valencia 1 year ago

Answered by luis.sanchez.valencia 1 year ago

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вы ЗАЕБАЛИ

уже не первый раз после того как фаерфокс сам закрывается - у меня исчезают ВСЕ ОТКРЫТЫЕ ДО ЭТОГО ОКНА - ИХ БОЛЬШЕ 30, ЕБАНЫЙ В ВРОТ НАХУЯ В НАСТРОЙКАХ У ВАС СТОИТ ГАЛОЧ… (read more)

уже не первый раз после того как фаерфокс сам закрывается - у меня исчезают ВСЕ ОТКРЫТЫЕ ДО ЭТОГО ОКНА - ИХ БОЛЬШЕ 30,

ЕБАНЫЙ В ВРОТ

НАХУЯ В НАСТРОЙКАХ У ВАС СТОИТ ГАЛОЧКА ЧТО БЫ ОТКРЫВАТЬ РАННЕЕ ОТКРЫТЫЕ ОКНА КОГДА ЭТА ФУНКЦИЯ после подобного краша фаерфокса НЕ СРАБАТЫВАЕТ И ОТКРЫВАЕТ мне дефолтные мои 5 окон ВМЕСТО ВСЕХ до этого более 30 ОТКРЫТЫХ?!?!?!??!?!

что бы до Вас дошло в чём суть этого обращения - у меня было открыто более 30 окон сайты которые настроеные специальным образом - а после того как фаер фокс крашнулся ВСЁ ПРОПАДАЯТ К ХУЯМ СОБАЧИМ И МНЕ НУЖНО ЭТО ВОСТАНАВЛИВАТЬ НА УГАД БЛЯДЬ - как будто мне занятся нечем и вспоминать все МОИ ПРОЕКТЫ!?!?!??!??!??!?!??!?!??!


РЕШИТЕ ЭТУ ПРОБЛЕМУ - СОЗДАЙТЕ ЭКСТРЕННЫЙ ТРЕКЕР РАНЕЕ ОТКРЫТХ ОКОН! либо откат по дате с историей открытых окон !!!!!!!!!!!!

НЕНАВИЖУ ВАС

Asked by undoxone 1 year ago

Last reply by Andrew 1 year ago

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Yellow Banner of Death

a Yellow Banner of Death stops my laptop from loading "a webpage is slowing your computer"... Appears at top of page - halts everything. Any idea how to remove? Thank Yo… (read more)

a Yellow Banner of Death stops my laptop from loading "a webpage is slowing your computer"... Appears at top of page - halts everything.

Any idea how to remove?

Thank You.

Jim Fitch Winter Park, FL

(can't catch a screen shot!) old Acer laptop Aspire 7741Z-4433 Win 10 64 bit Firefox

Asked by Jim Fitch 1 year ago

Answered by FredMcD 1 year ago

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Problem loading page (SAP launchpad!)

Hi, want to visit the following link that works in every other browser I got: https://launchpad.support.sap.com/#/notes/1569029 I get the following error message: Secure … (read more)

Hi,

want to visit the following link that works in every other browser I got: https://launchpad.support.sap.com/#/notes/1569029

I get the following error message: Secure Connection Failed

An error occurred during a connection to launchpad.support.sap.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

. . . Would you mind helping me out? Wanted to use Firefox as my office browser but I need access to the SAP launchpad for that! Any help is appreciated. Thanks in advance!

Best regards

Asked by darealdevil 1 year ago

Answered by darealdevil 1 year ago

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Glitchy/distorted text occasionally displays on websites

Recently (~2 days ago) I would be scrolling down a website and the text would glitch out into black/white/colorful squares. Now it happens randomly and I don't know what … (read more)

Recently (~2 days ago) I would be scrolling down a website and the text would glitch out into black/white/colorful squares. Now it happens randomly and I don't know what causes it. The glitch would follow as I scroll, and I could refresh the page or highlight portions of the text to get rid of the distortion. I have tried quitting out of Firefox, booting it in safe mode, and uninstall-reinstalling it. None of that has helped. Attached are screenshots of the glitch. It seems to be getting more frequent (?)

I did some system scans/diagnostics to check that it wasn't a hardware issue, and there's no problem on microsoft edge or other applications like discord/steam, so it seems to be a Firefox issue.

Asked by swang8868 1 year ago

Answered by FredMcD 1 year ago

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Firefox 80.0.1 (64Bit)

Typ: HP Pavillon Desktop PC 570-p0xx SerNr.: CNV7410Q2W Produkt-Nr.: 1NG47EA#ABD Win 10 Home 64Bit When using Firefox, it always crashes. Sometimes a… (read more)

Typ: HP Pavillon Desktop PC 570-p0xx SerNr.: CNV7410Q2W Produkt-Nr.: 1NG47EA#ABD Win 10 Home 64Bit


When using Firefox, it always crashes. Sometimes after 5 minutes, sometimes after 15 minutes. Even in safe mode. No add-ons are installed. Firefox has been reinstalled several times, sometimes in the 32-bit version. Always the same effect. All other applications (Word, Edge, Thunderbird, etc.) run without problems. Here is the crash ID: bp-0aeefb4d-287e-48be-a2f4-9a2f00200908.txt bp-57fb2801-2726-45d6-88ba-84c3c0200908.txt It would be nice if I could get help with further troubleshooting and resolution of the problem. Kind regards Gerhard Reißer

Asked by gerhard.reisser 1 year ago

Answered by TyDraniu 1 year ago

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Major Lag switching between windows on Ubuntu (New issue that appeared after updating to FF 80)

Firefox has been severely lagging--specifically when switching between windows. For example, I could have one window running nice and fast, but then when I switch to anot… (read more)

Firefox has been severely lagging--specifically when switching between windows. For example, I could have one window running nice and fast, but then when I switch to another Firefox window, it is unresponsive for up to 10 seconds. That means no opening tabs, no scrolling, no loading pages, until it becomes responsive again. And this happens just about every time I switch from one Firefox window to another. It's a big problem because multiple windows are an inherent part of my workflow, so I can't wait 10 seconds every time I have to do something in another window.

Here's a very important piece of information: The problem does not happen in Safe Mode. However, Safe Mode is the only way to fix it. I've tried disabling hardware acceleration, disabling all extensions, refreshing FF (creating a new profile), reinstalling it, and the problem always comes back whenever I'm not in safe mode.

I've spent a lot of time on my own trying to solve this, with no luck. Of course, I'd be happy to post any troubleshooting information you may need to help me. Thank you!

Asked by ben.t21 1 year ago

Answered by ben.t21 1 year ago

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Repairing Firefox files: Firefox files are corrupted and I can't get the program to un- or reinstall

During a recent restart, my Firefox icon turned into a broken icon, and Firefox itself wouldn't start up. It wouldn't respond to any input, for that matter. I also tried … (read more)

During a recent restart, my Firefox icon turned into a broken icon, and Firefox itself wouldn't start up. It wouldn't respond to any input, for that matter. I also tried refreshing it, as the program suggested before I deinstalled, but that also didn't do anything. After a succesfull first de- and reinstallation, Firefox still didn't open or respond to anything. I went to look in the program files, and found the Firefox files map damaged and, from the looks of it, as broken as the old version I had. I wanted to deinstall again, but this time, I simply couldn't. The system won't let me deinstall as long as I don't "reboot to complete a previous update". Problem is, there is no update. Nothing happens when I reboot, and I am thus effectively stuck in a loop where Firefox is literally unuseable. Does anyone know how to restore or at least work with damaged files so I can delete them and install a fresh version or something?

Asked by frcoldsinnoh 1 year ago

Answered by FredMcD 1 year ago

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Yellow Banner of Death

how can I permanently delete the code that is creating the 'Yellow Banner of Death' that kills my laptop? Thank You Very Much Jim Fitch Winter Park, FL … (read more)

how can I permanently delete the code that is creating the 'Yellow Banner of Death' that kills my laptop?

Thank You Very Much

Jim Fitch Winter Park, FL

Asked by Jim Fitch 1 year ago

Answered by FredMcD 1 year ago

  • Solved
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Back/Forward navigation on scroll when window inactive (linux)

Hey There, whenever the window is inactive and i want to scroll the site (with a touchpad swipe) it instead navigates forward or backward. ONLY when the window is inactiv… (read more)

Hey There,

whenever the window is inactive and i want to scroll the site (with a touchpad swipe) it instead navigates forward or backward. ONLY when the window is inactive. the behavior is the same with horizontal and vertical swipes. I've tried disabling the feature like described here (https://support.mozilla.org/en-US/questions/915174) but i had no luck with that.

i'm using firefox 78.2. on an opensuse 15 laptop. thought i might be an issue with that but with chromium i dont have that issue

thanks in advance.

Asked by jo.alexander 1 year ago

Answered by jo.alexander 1 year ago

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crashes

bp-a6646b0f-3eb0-4ff1-a09f-d50ba0200916 9/16/2020, 12:00 PM View bp-b6a16816-cea8-4881-b7b2-d6f580200916 9/16/2020, 12:00 PM View bp-2aa59490-1519-485f-98c2-ff7b402… (read more)

bp-a6646b0f-3eb0-4ff1-a09f-d50ba0200916 9/16/2020, 12:00 PM View bp-b6a16816-cea8-4881-b7b2-d6f580200916 9/16/2020, 12:00 PM View bp-2aa59490-1519-485f-98c2-ff7b40200916 9/16/2020, 12:00 PM View bp-36dabe9a-29a8-49e9-aad3-d2c040200916 9/16/2020, 12:00 PM View bp-581a7455-6f92-4c7c-a5e8-6e1cc0200916 9/16/2020, 12:00 PM View bp-9c702891-73cf-4dec-be78-373770200916 9/16/2020, 12:00 PM View bp-34b1075d-64b3-41f1-a321-c77680200916 9/16/2020, 12:00 PM View bp-6a8a1e29-0ac0-4494-9737-0fa980200916 9/16/2020, 12:00 PM View bp-f2d609a0-1458-4c99-9362-8250e0200916 9/16/2020, 12:00 PM View bp-f543d131-8517-46cd-8b11-5ea980200916 9/16/2020, 12:00 PM View bp-0c057fb1-2417-44cd-b848-3003a0200916 9/16/2020, 12:00 PM View bp-5b5c2788-c4f4-41e0-9640-244400200916 9/16/2020, 12:00 PM View bp-6d8d2d84-0491-4082-bd8c-237ca0200916 9/16/2020, 12:00 PM View bp-8043ca9e-4021-4cc6-adb1-8c6140200916 9/16/2020, 12:00 PM View bp-80eac58b-e7c0-4853-9807-5dc8b0200916 9/16/2020, 12:00 PM View bp-1e78f58b-dc55-49d4-9911-f60190200916

Asked by bmncool1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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100% Disk and 4GB ram usage with one page open?

Hi guys, and thanks for your support, ahead of time. I have googled everything I can to figure this out and have minimized the memory several times in the settings. Yet… (read more)

Hi guys, and thanks for your support, ahead of time.

I have googled everything I can to figure this out and have minimized the memory several times in the settings. Yet, time and time again... especially with Facebook open as the page, I get 100% Disk usage and 4GB ram.

How in the world does one page utilize this much resource? How do I fix it?

Asked by kturis.nav 1 year ago

Answered by cor-el 1 year ago