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Webpages only load when there are 2 duplicate tabs of the url

This started happening 2 days ago (firefox nightly) Here is a video of the issue (forgot to remove audio tracks before recording oops): https://youtu.be/Vc5ktXUw72E … (read more)

This started happening 2 days ago (firefox nightly) Here is a video of the issue (forgot to remove audio tracks before recording oops): https://youtu.be/Vc5ktXUw72E

Asked by ltks 1 year ago

Answered by cor-el 1 year ago

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Firefox not working

Firefox has completely stopped working on my laptop and literally the only thing I can do is open it up. If I try to go to a website, go to the settings, go to the reset … (read more)

Firefox has completely stopped working on my laptop and literally the only thing I can do is open it up. If I try to go to a website, go to the settings, go to the reset Firefox page I get a white screen. I've tried:

  • Resetting Firefox (couldn't make it there)
  • Uninstalling Firefox and reinstalling it
  • Uninstalling Firefox, deleting all of the Mozilla/Firefox files on my computer and reinstalling it

Is there an anything I can do besides reinstalling Windows?

Asked by bogatkev 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Cannot open after the lastest update

I updated my Mozilla today and, after I closed it the last time, it just won't let me reopen. It shows a warning window saying: "Firefox is already running, but is not re… (read more)

I updated my Mozilla today and, after I closed it the last time, it just won't let me reopen. It shows a warning window saying: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."

I even shutted down and restarted my laptop, but it keeps giving me this same message when I try to open Mozilla. I unistalled, reinstalled... still the same warning.

Tried both close and cancel buttons, none worked to change a thing, nothing happens.

Asked by submarina 1 year ago

Answered by cor-el 1 year ago

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FF 91.0 update caused formatting issues in Gmail and Google docs

Hi. I love FF, but this has been a bad week in Moz-town. I use two Mac systems in parallel, with identical settings/prefs, one of which is revealing a huge Firefox bug wi… (read more)

Hi. I love FF, but this has been a bad week in Moz-town.

I use two Mac systems in parallel, with identical settings/prefs, one of which is revealing a huge Firefox bug with gmail / google docs.

My MBP (OS 10.14.6) is running (pre update) FF 90.0.2 and totally fine. Everything runs and formats normally.

My iMac (OS 10.12.6) is running the recently updated FF 91.0 and all my google environments suddenly went to hell.

I'm a heavy google docs / gmail webmail user, and the latest Firefox update broke all the formatting. Dark mode doesn't work in gmail. Ugly frames on menu buttons. Google drive formatting looks like it's 1998 all over again.

Even uploading images to this support window in FF got the spinning wheel of death, TWICE. I had to switch to Safari to submit this report with BEFORE/AFTER images.

Anyone else seeing these issues? Any suggestions?

Many thanks.

-Dave

Attached: Gmail before / after update Google Drive before / after update Google Docs before / after update

Asked by ceodave 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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The stats page on Wordpress blog does not display histograms after most recent update

I have most recent release of Firefox and also just updated MacOS to 11.5.2. After updates the histograms on the Wordpress blog stats page do not display. They display fi… (read more)

I have most recent release of Firefox and also just updated MacOS to 11.5.2. After updates the histograms on the Wordpress blog stats page do not display. They display fine on Opera. I did clear cache — that didn't help. I quit Firefox and restarted — that didn't help. Firefox version for Mac version 91.0.1 (64-bit).

I assume this must be a Firefox bug, but am open to suggestions on how to fix the problem.

Also, when I click the checkbox for "Email me when someone answers the thread" it will not accept the check. Irritating.

Asked by mikehamca 1 year ago

Answered by cor-el 1 year ago

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Facebook link crashes computer

Hi: I'm using Firefox 91.02. It works great until I sign on to https://facebook.com. At that point not only can it not handshake, but all my other tabs and links no longe… (read more)

Hi: I'm using Firefox 91.02. It works great until I sign on to https://facebook.com.

At that point not only can it not handshake, but all my other tabs and links no longer work. I have to restart and then everything is fine, unless I click on FB.

My system is well protected with AVG.

Can you please advise?

Thanks. David

Asked by dm_leland 1 year ago

Answered by FredMcD 1 year ago

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Link do not load on page after Firefox upgrade

I frequently use the site SAM.gov to look at US government solicitations where documents are posted for the public to download. Recently the links to those documents fail… (read more)

I frequently use the site SAM.gov to look at US government solicitations where documents are posted for the public to download. Recently the links to those documents fail to load on Firefox when it did just a couple of weeks or less ago. I am now forced to use MS browser just to see those.

For example go to https://sam.gov/opp/81551b02dd2d4e2b8fc06ce327d57113/view look for "Attachments" about 2/3 of the way down and you can see the circling caterpillar thingie where the links should be.

is there a setting or fix? Thank you in advance

Asked by Rahzan 1 year ago

Answered by FredMcD 1 year ago

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Firefox 93 freezes

Since the upgrade to version 93 many times Firefox freezes (blue circle moving on screen) and the complete screen is filled with the browser in such a way that the Window… (read more)

Since the upgrade to version 93 many times Firefox freezes (blue circle moving on screen) and the complete screen is filled with the browser in such a way that the Windows tray is not visible. This is particularly being done when several pages are open in the browser simultaneously. Sometime after this freeze the browser closes itself without any notice. This is rather annoying when I am in the middle of a work.

Here are the details of my OS: https://pastebin.mozilla.org/DkNG2o5X

Please find attached a picture what can be seen when the above freeze happens.

Asked by kadocsa.krisztian 1 year ago

Answered by Paul 1 year ago

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The addresses of people who have never used my computer are showing up in my autofill.

In my "saved addresses" list under the Privacy and Security section of Firefox Settings, there are two addresses of people that have never used my computer. One formerly … (read more)

In my "saved addresses" list under the Privacy and Security section of Firefox Settings, there are two addresses of people that have never used my computer. One formerly went to my school, and the other is a stranger. I can think of no way that they could have had access to my account at any time. Are there any other possible explanations for this?

Asked by tjnpo 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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When video player is closed it creates a window that continues to play video

When visiting a website and launching a video it plays fine. When I decide that I have watched enough and close the video window it moves to the side and continues to pla… (read more)

When visiting a website and launching a video it plays fine. When I decide that I have watched enough and close the video window it moves to the side and continues to play. I have closed the video because I don't want to see or hear it any longer. This very annoying and I can't figure out how to prevent this from happening. Does anyone know how to disable this annoying behaviour? Firefox 94.0.1 64 bit Windows 10 Pro

Asked by kobostage 1 year ago

Answered by kobostage 1 year ago

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Firefox has become very slow lately.

Firefox has become very slow for some two weeks om my desktop with Linux Xubuntu 18.04. Some sites can be approached without problems except for the speed, other sites ar… (read more)

Firefox has become very slow for some two weeks om my desktop with Linux Xubuntu 18.04. Some sites can be approached without problems except for the speed, other sites are opened after some time, but freeze so that scrolling and clicking on links won't work. I tried to find an answer in the Settings......

Asked by edschijf 5 months ago

Answered by edschijf 5 months ago

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Windows 10: Alt-tabbing sometimes causes Firefox to freeze momentarily

As far as I can tell, this has something to do with Firefox aggressively offloading stuff from memory to storage. When I alt-tab at times, Firefox completely freezes. Eve… (read more)

As far as I can tell, this has something to do with Firefox aggressively offloading stuff from memory to storage. When I alt-tab at times, Firefox completely freezes. Every Firefox window hangs on a single image and I am unable to interact with anything for a few seconds. During these seconds, I can see the memory % in the Windows Task Manager slowly climbing until Firefox unfreezes itself, so it seems to be loading stuff back into memory. For example, it'll climb from 55% to 70%, taking its sweet sweet time. I also see some disk usage with 'System' during this time.

This behavior occurs even when I'm active on the browser and at 50% memory. It seems to occur more often once I hit the 60% memory mark.

I'm almost certain that this is a Firefox-specific issue, because I can interact with any other program during this period. It is only Firefox that stops dead in its track.

Is there a way to make this behavior less aggressive? I'd rather not have my alt-tabs freeze every few minutes.

Asked by Arcotash 1 month ago

Answered by Arcotash 1 month ago

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Firefox crashes on start-up, even in safe mode

Hi, just as title describes, I'm unable to launch Firefox on my computer right now. I think the app MIGHT have automatically updated itself while I left it open overnight… (read more)

Hi, just as title describes, I'm unable to launch Firefox on my computer right now. I think the app MIGHT have automatically updated itself while I left it open overnight, but I'm not sure. All I know is, I'm unable to launch it after it crashed itself while I wasn't looking, and I don't want to factory-reset it because I have a ton of pages open and don't want to have to reopen them. What do I do?

Crash ID: bp-072b8eec-9024-4c7e-9723-ba6c20221008

(If there's any other information on my computer that I can go fetch to solve the issue, I can do so easily, just tell me)

Asked by Stellariux 1 month ago

Answered by Stellariux 1 month ago

  • Solved

Scrolling Is Delayed about 2 Seconds

I am using a Dell Inspiron 3847 with the standard keyboard which came the system years ago Recently, when viewing a large online page, when I try to scroll down, the scr… (read more)

I am using a Dell Inspiron 3847 with the standard keyboard which came the system years ago

Recently, when viewing a large online page, when I try to scroll down, the scroll doesn't start until about two seconds after I press my scroll key (which is the lower-middle key of the 4 keys between my right-hand "Ctrl" key and the "0" of the 10-key keyboard at the far right of the keyboard).

This delay started happening a few weeks ago. I do not know whether something I did caused it.

How can I scroll my view starting immediately, rather than having to wait two seconds for it to start?

Asked by jwill1000000 1 month ago

Answered by jwill1000000 1 month ago

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Firefox just crapped out on me

Nothing will open. Not even settings. Just a blank page. Won't go to any web pages. I uninstalled and reinstalled, same thing. Almost like an update messed it up, but I l… (read more)

Nothing will open. Not even settings. Just a blank page. Won't go to any web pages. I uninstalled and reinstalled, same thing. Almost like an update messed it up, but I looked in Windows update and there were no recent updates. Microsoft Windows 10 Home.

Asked by Brock297 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago