Firefox Support Forum

If you don't write an answer here publicly, on how to disable updates and stop all pop-ups and automatic downloads of said updates, i will come to your offices within 2 weeks and do something really bad.

Right now I'm giving you a choice. It's all in your hands what happens next. Will you write me an answer for all to see...or will you delete this. Live with the consequences.

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Please continue here: [/questions/1398430]
When loading a page from a domain I haven't recently visited, it will almost always return the "Server Not Found - Hmm. We’re having trouble finding that site," error message. If I reload the page, however, it will load. Sometimes I have to reload 2-6 times before it works, but it always eventually succeeds. When it does work, it often times fails to load certain elements like fonts, images, embedded videos, and occasionally whole stylesheets--things that often require calls to third party domain. Again, reloading the page (sometimes multiple times) will cause the page to load properly.

I have already tried:

• Different browsers on same computer (issue does not occur)
• Firefox on different computers with different OS on same network (issue does not occur)
• Cleared cache (issue persists)
• Troubleshooting/safe mode (issue persists)
• Deleted prefs file (issue persists)
• Disabled DNS prefetching (issue persists)

If I use my touch monitor when a video player is full screen, the full screen Firefox window turns grey and becomes unresponsive to mouse and touch input. I can exit full screen with Esc or F but the problem persists in full screen mode until I restart Firefox. Picture attached is my monitor when Firefox is in full screen mode.

Hi. I am trying to reach a site that I have in the past found a good reference site (if you like reptiles), Ian's Vivarium. I am in up-to-date Firefox for Win10, I have refreshed Firefox to no effect. Error message on the website is: "You are running an unsupported PHP version. Please upgrade to PHP 7.1.3 or higher before trying to install or update to phpBB 3.3" at the top of a wholly blank page.

I get the same error when attempting Chrome and Edge (which crawled back onto my PC uninvited)... maybe a website issue?

Help?

While not totally computer illiterate, I'm pretty close....

Thanks in advance?

i am unable to download full web pages such as login pages to web sites. for example, I can download the home screen for online banking but the screen comes up completely blank or missing the usename/password boxes. This condition occured without any changes on my part. The same websites still operate normally on other computers at home. Most website downloads just end up with a blank page and the mouse pointer circling around forever. This is a relatively new PC with no other issues till now.

Hello! I need help on a very strange problem I had recently with my Firefox. I have Firefox 83.0 64-bit installed on my Windows 7 Home Basic desktop PC. Some time after maybe version 81 and above, I noticed that my Firefox randomly closes and reopens without showing any error messages. I noticed that the most consistent time this phenomenon happens is when I turn on my PC and start Firefox, it almost always closes and reopens, sometimes even more than once. It acts like the browser crashed, but the weird thing is it doesn't show any error message saying that the browser crashed. Once I opened Firefox at least once after I turn on my PC, even if I manually closed it and reopen it later, it will not crash on Firefox startup, it will probably only crash again after I restarted my PC and open Firefox. Also rarely, Firefox randomly closes and reopens whenever I browser whatever website with no reason whatsoever, but this only happens 3 out of 10 times.

I opened Troubleshooting Information to look for clues on what might be causing this, and I noticed "Launcher Process" is "Disabled due to failure". I am not sure what that means though, but I have a feeling this might be related somehow?

If anyone has any idea on what's going on, please help me. Thanks!

just so slow last 2 day , dont matter if going straight to email or home page or any other site---just slow

john

no problem if i use microsoft edge

I am using Windows 10 and up until last week have never had any problem with Firefox. Now when I log into my Telstra account, I can see all the services available except Telstra Webmail. When I select Webmail I just receive 3 flashing square dots but the page will not load. I am able the access my Telstra Webmail from Internet Explorer but not Firefox. Telstra has suggested that I use Google Chrome instead of Firefox but I would prefer to use Firefox so hopefully someone can help me with this issue.

Using Firefox 85.0b2 (64 bit) Windows 10. Both Firefox and Windows 10 updated themselves in past couple of days.

Previously Firefox played videos on YouTube. Now it does not. (still image appears, and spinning circle but nothing further; and then YouTube suggests try restarting my device).

Videos still play OK in MS Edge.

I have tried all advice I can find, including clearing Cache, clearing cookies, and resetting Firefox. Starting Firefox in Safe mode. Restarting Windows and Firefox multiple times. Nothing has made any difference.

Can anyone suggest anything else to try??

I am having troubles using the web site "The Daily Wire" on this laptop running Windows 10. The site will either not open at all, or if it opens, the articles on the site won't open when clicked on. I have uninstalled and refreshed Firefox, same problem. The site works fine on my desktop PC when using Firefox, and on this laptop when running all other browsers. Any ideas?

Hi,

I am using Firefox v84.0.1 to read mails in Outlook online OWA. When I try to open a message, an error messag is shown in the window:

     the e-mail message can not be displayed, check your internet connection.

In the console I see messages like: Uncaught (in promise) Error: GetTimeZone failed: No Reason Phrase

My Firefox 84 is now in an endless loop with updates.

It asked me to download an update from version 84.0.1.

After Firefox closes, installs updates, and restarts, it comes back asking me to update again.

The cycle continues and the updates never complete.

In the Help...About box, the button is still there "Restart to Update Firefox".

I'm using 32-bit Windows 7.

Images attached.

Please advise.

Thanks!

From Firefow84(Windows, multiple files downloading does not start.

Step: 1 Select Page Info 2 Select Media tab, and select multiple files(e.g. jpg files), then try to save files

[Observed Behavior] Downloading does not start. If try to close Firefox, remaining downloading popup is displayed

[Expected behavior] Succeed to download

Previous Firefox do not have this issue

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Please continue here: [/questions/1320369]
I am running Ubuntu (via UserLAnd) on a Galaxy Tab S7+. Everything on the system has been upgraded to current. When I start Firefox, every tab that opens crashes (even the crash report tab). When I look at the command line, I see:

pbrown@localhost:~$ firefox [31977, Main Thread] WARNING: read-only dup failed (Permission denied); not using memfd: file /build/firefox-aGHZQJ/firefox-84.0.2+build1/ipc/chromium/src/base/shared_memory_posix.cc:243

(/usr/lib/firefox/firefox:32065): Pango-WARNING **: 19:10:23.135: failed to create cairo scaled font, expect ugly output. the offending font is 'DejaVu Sans 9.9990234375'

(/usr/lib/firefox/firefox:32065): Pango-WARNING **: 19:10:23.135: font_face status is: file not found

... and a lot more of the same. I did a little reading and it looks like there's an issue with the sandbox on the ARM64 architecture, but I'm not sure how to address it. Any suggestions?