Firefox Support Forum

when I open some website link on my homepage,the firefox turns to "chrome://browser/content/www.google.com.hk",and shows( some words I have translated from Chinese into english)

"未找到文件(can not find the file)

Firefox 无法在(can not find the files at) chrome://browser/content/www.google.com.hk 找到该文件。

   请检查文件名的大小写或者其他输入错误。(please check the filename or other input errors)
   请检查文件是否已被移动，重命名或删除。(please check if the files are removed ,renamed or deleted)"

BTW,I installed a Chrome a few days ago,but soon unstalled it.

when using an Adobe flash page a small window appears requiring a download (usually 10kb) to get past the grayed-out covering of the flash item. Ad blocker can stop download window, but then the flash page will not appear for use. Quote:

"Adobe Flash Player Settings Local Storage cdn.arenaconnect.arkadiumhosted.com is requesting permission to store information on your computer. Requested: up to 10 KB Currently Used: 0 kb (with) Allow & Deny buttons "

Of course, the "request" makes it impossible to get past the Deny to the flash page.

Using Windows 7

Yesterday I was looking online to see how can I transfer pictures,files from my Nexus 7 tablet to my desktop computer with the usb cable.. I've found several support forums like this one I'm using right now,someone has already asked a question like mine so I followed the best answer, I typed the commands in the terminal as the helper suggested,then I restarted my desktop pc,after that it didn't connect any more,it connects wireless usually,but since yesterday no connection:( I still have the page/link that shows the answer I've followed (the top one) :

http://askubuntu.com/questions/207569/how-do-i-connect-a-nexus-7-to-transfer-files

thank you!!

I answer questions in several different forums.

What I have tried so far, resetting firefox, running firefox in safe mode, restarting pc, restarting firefox

I can copy/paste in xp forums here:

http://www.xpforums.com/

as you can see above the link is not in link form the address would have to by typed in or copy/paste into the address bar of a new tab.

I generally can copy paste links with no problems except here in firefox.

can copy text between tabs and from documents to reply box, links from my documents will show up in reply boxes as links.

Not sure what other details are need but will provide whatever is needed.

Edit: it appears now that the link did post as a link. will test on the microsoft forums. 12:25 am

Edit 2: no it did not work after submission on the microsoft forum, still copy/paste as plain text.

I am running Firefox 26 on Windows 7. Last night Windows needed to do some security updates so I closed Firefox as I normally do by using the exit tab and let Windows go ahead with its updates. This morning I found that Firefox had been deleted. I looked to see that my sessionstore.js file from last night still existed and it does. When Firefox came up all of my tabs were gone, also my bookmarks, add-ons, etc. I clicked on "restore previous session" but nothing happens. I have a bookmarks file from last night in the bookmarks folder, and the sessionstore.js file is dated from last night when I closed Firefox in a normal manner. I'm stumped. Firefox didn't crash, I closed it as I always do before I allowed Microsoft to update Windows and reboot. What am I missing/doing wrong? I'm leaving this session open so that I can continue to have access to that sessionstore file, plus I have copied it to a folder I use for these kinds of disasters. This necessary windows update also deleted my MailWasher Pro program, changed the way that Windows Explorer operates and other "fun" surprises. Thanks Microsoft. It is barely possible that I can recreate my tabs and that would be hugely aggravating, but I have no way of re-creating all of my bookmarks. I need help.

I am continuously getting the following error when I click on a certain field of a particular site. PLEASE ASSIST ME IN FIXING THIS ISSUE STEP BY STEP IF POSSIBLE

An Error Occurred: Exception while calling encodeEnd on : {Component-Path : [Class: org.ajax4jsf.framework.ajax.AjaxViewRoot,ViewId: /system/DDPIndex.jsp][Class: javax.faces.component.html.HtmlForm,Id: _idJsp2][Class: javax.faces.component.UINamingContainer,Id: leftmenu][Class: org.apache.myfaces.component.html.ext.HtmlPanelGrid,Id: _idJsp8]}

Caused by: java.lang.NullPointerException - Cannot get value for expression '#{NavigationMenu_backing.panelNavigationItems}'

OS: Microsoft Windows 7 Professional System Manufacturer: Micro-Star International Co., Ltd. System Model: GT780DX System Type: x64-based PC Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz, 2201 MHz, 4 Core(s), 8 Logical Processor(s) Installed Physical Memory (RAM): 12.0 GB

I was sure that the new firefox 40 was the problem. To make it worse in chrome the videos were not lagging at all, but when I restarted my computer it failed to restart properly. I saw this kind of problems with ram sticks before so I said to give it a try. The sticks were very hot and one of them showed signs of oxidation. I've cleaned them with a eraser and now the computer works great again.

I have 4gb ddr2 800 adata vitesta in 4x1gb sticks.

I have tried every way possible to fix this error none of the website work the only one that does is yahoo and they all say the same error

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate.

www.google.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. (Error code: sec_error_unknown_issuer)

See the attachments.

Firefox is having difficulty with a script and it appears to be having difficulty with a script in outlook.com or at least with one of the internet sites i have open, outlook.com, gmail, or outlook contacts "people". I get this script error and slow response often but not every time i'm logged in. However, it always happens with outlook.com open. Scrolling through the debug window has some references to outlook.com. It is always this same script and when it happens, stopping the script or clicking continue does nothing but hang up firefox. I have to use task mgr to kill firefox and then restart it. Can i do anything on my end to fix this very annoying issue? I have clicked on share data with outlook.com open but i'm not getting this script error at this time.

I was using my computer a couple of days ago with no issues, shutdown the computer for the night, then the next day there is a delay for the context menu to show up after right clicking in both Firefox and Thunderbird.

Aside from installing a few updates I have not made any changes to the computer since the day before & I have no issue with context menus in other browsers or the OS.

The hardware a Dell Optiplex 790 with an i5-2400 quad core, 12 Gb ram running Ubuntu 17.04 64bit.

The symptoms:

- The right click context menu takes approx 5 to 8 sec to show up. - Drop down menus on web pages & in settings behave the same. - Occasionally the FF window will darken for a second or two then return to normal. - When an option on the context menu is clicked it is taking about 3 sec to go through.

Fixes tried:

- New Profile. - Safe Mode. - Disabling Hardware Acceleration. - Complete removal of FF & TB as well as their folders. - Downgrading to FF version 50. - Checked on another computer (this one is running Lubuntu, & does not show the issue).

Does anyone have any ideas?

Both firefox and thunderbird crash directly to the "Mozilla Crash Reporter" on startup. This also happens in safe mode.

So far I re-installed firefox through the package management (first completely removed it including configuration files, then installed it again). The profile created by the re-install is still completely empty, there is no data from the original profile and no plugins.

The button to automatically add troubleshooting information doesn't work for me (probably because I'm using chrome now), so I'll try to add relevant information. If anything is missing, please ask.

Firefox version: 55.0.2 Crash ID: bp-ced2e336-0d1a-40a4-9f45-e88b70170913 OS: fully updated Ubuntu 17.04 (64bit) Graphics: Intel HD 5500

I can not type in any text in a text box if I switched focus to it with TAB. For instance, when I am trying to log somewhere and I type in my username and then I swith focus to password input with TAB and try to type in my password I can not type anything because every big letter (typed with SHIFT pressed) deletes all previous letters.

I am using Ubuntu 16.04.

Re: Firefox update to my Windows 8.1 Laptop

I've been comfortable on my computer and online for over a decade but with the new FIREFOX I am lost nothing works - I might as well be a new user as it is.

Currently I AM TOTALLY SCREWED and TICKED OFF. STUPIDLY I installed the NEW FIREFOX update to my computer and it has made my computer so screwed up it is unusable even if I use Windows Internet Explorer.

I don't know everything its done but for starters I can't read my hotmail email. It doesn't open.

I cannot type anything, my keyboard is nonresponsive.

It says I have an AdBlocker that is interfering with the AP that is part of the NEW FIREFOX so I can't COPY any text.

This is just the tip of the iceberg I'm sure there is more wrong aka screwed-up its just since I can't "intereact" I don't know yet.

GMAIL I CAN READ, it still opens but even it is changed even using Internet Explorer.

I can't type anything into OUTLOOK SITE HELP because my keyboard doesn't work in Hotmail - it works in GMail but still the functions are totally screwed up. LIKE cut and paste - No longer can I copy or cut part of an earlier email, it sees the whole thing / email as one whole thing to be copied or not.

WHAT KIND OF INTERNET BROWSER "UPDATE" takes over everything on a computer. Firefox has changed how everything works. Is this some kind of APRIL FOOLS HOAX IN NOVEMBER or malware?

How do I access the RESTORE TO AN EARLIER DATE function?

Outlook / Hotmail which I can't read - it just puts a checkmark as "accessed" SILLY ME - I like to be able to actually READ my email.

The only way I'm able to do anything online is because thankfully I have my APPLE Desktop.

I DIDN'T GIVE FIREFOX THE RIGHT TO CHANGE EVERYTHING ON MY COMPUTER including other programs - this is OUTRAGEOUS.

Firefox crashes continually on start up whether in safe mode or not, goes straight to crash reporter. Mavericks, Mac Pro, latest Firefox Quantum

Crash ID: bp-b3500d31-3391-4a41-83af-c05cf1171230

Hello together, misterious issue here. Have already tryed Firefox Safe Mode and "Factory Reset" of all Firefox settings. Issue still there. Got the win7 error message "Firefox has stopped working" twice, everytime when I close the browser. Any idea ?

Best regards, Thomas

usually happens playing videos on facebook or clicking on links to dailykos headlines. I have to turn the computer off entirely bypassing the normal shut down proceedure in order to undo the freezing. When I restart the computer it goes back to the freezing place and gets stuck again. There was a brief flash that said a webpage was causing the problem in yellow at the top of the screen; it lasted about 3 sec and then disappeared. after 3 times of trying the normal shut down after restarting my computer required a rather lengthy disc scan (3 indices) where many files were deleted and restored. I would like to continue using firefox but I am confused about why this is happening. What is my computer doing while freezing if indeed it is a webpage that is causing this to happen. I used malwarebytes anti virus and microsoft security essentials scans regularly and use good internet habits. Is this somehow related to the recent Intel invasion? So I just got a message about an installed plugin, Shockwave Flash 28.0 r0. I guess this means I should deactivate it?