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mediathekviewweb.de

Hi - since 3 days ago the app when called appears as up-to-date yet milky/hazy and is unaccessible. I am on Win7 and use newest program versions. advTHANKSance (thanks in… (read more)

Hi - since 3 days ago the app when called appears as up-to-date yet milky/hazy and is unaccessible. I am on Win7 and use newest program versions. advTHANKSance (thanks in advance for your helpful mail. best regards HORST VON DER TRENCK

Asked by vdte 2 years ago

Answered by philipp 2 years ago

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Firefox crashes on open, even in safemode, even when trying to refresh

The only crash ID I was able to retrieve was this one: Crash ID: bp-22a0621f-47c2-4b08-a1a7-d980d0200925 all the rest of the submissions from the 40 or so crashes did not… (read more)

The only crash ID I was able to retrieve was this one:

Crash ID: bp-22a0621f-47c2-4b08-a1a7-d980d0200925

all the rest of the submissions from the 40 or so crashes did not seem to go through.

Safe mode results in a crash, an attempted refresh of the app results in a crash (same with the uninstall). Unfortunately I'm unable to proceed further to identify any other issues, so any advice or help would be greatly appreciated! thanks!

Asked by loravf 2 years ago

Answered by cor-el 2 years ago

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Firefox can't load youtube settings.

Firefox can't load youtube settings, instead show endless preloader animation. Win 10 FF 78.0.2 64bit I cleaned the cookies, tried safe mode, tried to delete all plug-ins… (read more)

Firefox can't load youtube settings, instead show endless preloader animation. Win 10 FF 78.0.2 64bit

I cleaned the cookies, tried safe mode, tried to delete all plug-ins, tried to delete the browser profile, I reinstalled Firefox - no result.

What should I do?

Asked by doomedseer 2 years ago

Answered by cor-el 2 years ago

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This account is not active. Please contact an administrator if you believe this is an error.

I use Firefox for many years. Firefox is always synced and I use "Firefox master password". The problem is that every time I try to sign in my account I see this message:… (read more)

I use Firefox for many years. Firefox is always synced and I use "Firefox master password".

The problem is that every time I try to sign in my account I see this message: "This account is not active. Please contact an administrator if you believe this is an error. " This message is looks like mozilla's prank, because someone needs to sign in first to get help! As I try to get help, "support mozilla" is drive me to an endless loop in Mozilla.org.

After several minutes (I think about 15minutes) I don't know why and how but I'm in! This is happened every time I try to sign in my account!

Why is so much time consuming and frustrating the way to sign in? What it means "This account is not active." and why don't given a reason why this happens or/and a way to fix? Why I can't just type the UN/Pass to sign in?

Thanks in advance and sorry for my english.

Asked by AntonyMan 2 years ago

Answered by AntonyMan 1 year ago

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Using ff on my pogo my mouse will not work on certain games like scrabble.

FF will not let mouse work in certain instances, on my game site pogo, when I have ff and another tab up it freezes sometimes and will not let me X out with the mouse. I … (read more)

FF will not let mouse work in certain instances, on my game site pogo, when I have ff and another tab up it freezes sometimes and will not let me X out with the mouse. I do not have these problems with another browser.

Asked by pygmy 1 year ago

Last reply by cor-el 1 year ago

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Firefox repeats crashing on start

Hi I use regularly Firefox or Chrome on a Dell with Windows 10, used last time Firefox a few days ago, nothing wrong. Today I launched Firefox and immediately got Mozilla… (read more)

Hi I use regularly Firefox or Chrome on a Dell with Windows 10, used last time Firefox a few days ago, nothing wrong. Today I launched Firefox and immediately got Mozilla Crash Reporter. Refreshed Firefox, same thing. Launched in safe mode, same thing. Disinstalled Firefox, reset machine, reinstalled it, got Crash Reporter again. Refreshed again, no luck. Tried safe mode, Firefox STARTS but crashes after a few monents showing Crash Reporter. Following instructions on Firefox website found the following crash report: Crash ID: bp-dfccbfd4-e7e5-4830-9c22-9f21e0200925 Chrome works regularly, Windows is up-to-date including optional updates. Thanks for help!

Asked by maurizio6 2 years ago

Last reply by philipp 1 year ago

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Firefox keeps crashing at startup.

Safe Mode and reinstalling does not work, tried other version and Nightly, it crashes before even starting the browser. I don't know if it's related, but I used the Windo… (read more)

Safe Mode and reinstalling does not work, tried other version and Nightly, it crashes before even starting the browser. I don't know if it's related, but I used the Windows Check Disk function before this.

Crash ID: bp-fc921be9-068e-4555-9cb4-c08000200927

Asked by Meuri 1 year ago

Last reply by cor-el 1 year ago

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Keyboard not working when Firefox opens from a link

Hello Firefox community, I'm having a problem where, when I click a link (in a pdf, specifically), Firefox opens like usual but for some reason, my keyboard gets disabled… (read more)

Hello Firefox community, I'm having a problem where, when I click a link (in a pdf, specifically), Firefox opens like usual but for some reason, my keyboard gets disabled. I can click and navigate through pages that way, but I cannot type anything in the search bar, nor in programs (such as Drive). Does anybody know what I can do to fix this?

Asked by devinpbrown96 1 year ago

Last reply by devinpbrown96 1 year ago

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A problem with setting a new bookmark

I hit bookmark this page and the window opens, 1st screen capture. https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-47-06-d7aee0.png Next I… (read more)

I hit bookmark this page and the window opens, 1st screen capture.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-47-06-d7aee0.png

Next I expand "other bookmarks" then "choose" See 2nd screen capture

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-52-08-d9387a.png

When I click on "choose" see what happens in the 3rd screen capture.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-54-18-679698.png

I can choose the sub folder to save the bookmark to. BUT I now CAN'T scroll down the screen to hit the save button. Because the bookmark window doesn't have a scroll bar or a way to make the bookmark window smaller. This is frustrating. Firefox is having other issues not connected with this issue. But the overall picture is getting me to the point of dumping Firefox and going to Google Chrome.

Steve

Asked by reble 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox browser

Whenever I use Firefox browser to go to eBay it will almost always stall and not go to additional pages or back to previous pages. I have to close and restart Firefox. … (read more)

Whenever I use Firefox browser to go to eBay it will almost always stall and not go to additional pages or back to previous pages. I have to close and restart Firefox.

Asked by dv36 1 year ago

Last reply by FredMcD 1 year ago

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Greent Tint on Camera

Starting today when I use my webcam the picture has a green tint. This is only in Firefox if I use the same camera on the same PC with Chrome or Edge the picture is perfe… (read more)

Starting today when I use my webcam the picture has a green tint. This is only in Firefox if I use the same camera on the same PC with Chrome or Edge the picture is perfectly clear. I have not made any setting changes. Any help would be greatly appreciated. First picture with green tint is Firefox and second pic is Chrome.

Asked by shooby4 1 year ago

Last reply by cor-el 1 year ago

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Firefox eats 6GB of RAM, but still has long latecy to respond and tabs show loading circle.

Updated to latest versions, PC is restated daily, Firefox uses 6GB of RAM, default performance preferences are turned on, cashe is regularly emptied. But still, it has lo… (read more)

Updated to latest versions, PC is restated daily, Firefox uses 6GB of RAM, default performance preferences are turned on, cashe is regularly emptied. But still, it has long latency time between mouse clock and response, scrolling down the page results in grey block at the bottom and I have towait for the contet to load, same with tabs, they are greyed out and a loadin circle is showing for a lot of time.

PC is 2yo, i7-4910MQ, RAM 32GB running on 960GB SSD.

Any ideas other than default "clear cashe"?

Asked by SF01 1 year ago

Last reply by cor-el 1 year ago

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Firefox Downloads Not Starting

I started to download some files from a public web site and noticed, after downloading a few files, that the next few downloads all refused to actually start, showing unk… (read more)

I started to download some files from a public web site and noticed, after downloading a few files, that the next few downloads all refused to actually start, showing unknown time left. To clarify, a few downloads would work fine, but then I would attempt the next download and it would cause the download to hang. Worse, I cannot download any files - at all - beyond that until I close my browser and reopen it.

This has happened ive times in ten minutes. Every time, restarting the browser causes the files I attempted to download previously to immediately successfully download without any intervention from myself upon relaunch. I can then download another few files, and then it starts to hang again. I have been forced to move this downloading activity over to Google Chrome while reporting the issue, and so far Chrome does not seem to have any issues.

Any ideas?

Asked by CycloneGU 1 year ago

Last reply by CycloneGU 1 year ago

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I cannot sign in to my Hotmail email account on Firefox but I can on other accounts.

I have used Firefox for years with no problems but about 6 or 7 months ago I no longer can sign into my Hotmail email account. I have no problems signing in with Edge. … (read more)

I have used Firefox for years with no problems but about 6 or 7 months ago I no longer can sign into my Hotmail email account. I have no problems signing in with Edge. Would much prefer to use Firefox. Please help.

Asked by crazyloon48 1 year ago

Last reply by FredMcD 1 year ago

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  • Archived

Firefox won't launch

Hi, my firefox doesn't seem to want to launch from the start menu for some reason (when I click it the start menu closes but Firefox does not open and isn't running in th… (read more)

Hi, my firefox doesn't seem to want to launch from the start menu for some reason (when I click it the start menu closes but Firefox does not open and isn't running in the background), however the shortcut that is created on the desktop seems to launch firefox perfectly well. However, when I do open firefox, it has a blank default icon as if its a random program. Could someone help me? This issue is getting quite annoying and tedious and I've had to switch to edge for a while now. I've been using Firefox about a year now and this hasn't happened before.

Steps I've taken:

  • Uninstalled and reinstalled firefox, deleted profile data too
  • Restarted PC

Here is a screenshot of what my icon in the taskbar looks like: https://i.imgur.com/d8uAq8a.png

Asked by thepolite12345 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Firefox completly broken

So I am not sure what happened but all of a sudden I am unable to open any site or go into options or view my bookmarks. firefox is always just a blank page. I am not sur… (read more)

So I am not sure what happened but all of a sudden I am unable to open any site or go into options or view my bookmarks. firefox is always just a blank page. I am not sure how to get it working again.

Here is what i have tried so far

"refresh" firefox uninstall and reinstall firefox tried firefox in safe mode deleted profile in %appdata%/mozilla

no matter what I try I just see the attached screenshot when starting firefox. I would really appreciate any help I can get, currently stuck on using chrome :(

Asked by v.tikyani 1 year ago

Last reply by FredMcD 1 year ago