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  • Archived

When I press the letter "T" on the keyboard it refreshes the page.

Installed Firefox 75 and then 76 on Windows 7 embedded (32 bit) on a thin-client. No errors. When I press the letter "t" on the keyboard it refreshes the page. I have tri… (read more)

Installed Firefox 75 and then 76 on Windows 7 embedded (32 bit) on a thin-client. No errors. When I press the letter "t" on the keyboard it refreshes the page. I have tried this on several input fields on this specific webpage and it has the same outcome. This only happens if I use a lowercase t -- shift-t and T (using caps-lock) does not refresh.

This occurs on a specific page on my internal network. I reproduced this on 3 computers running the same versions of everything. Reinstalled windows and Firefox and same problem.

Another Windows 7 computer running Firefox 56 does not have this symptom so my next step was installing Firefox 56 which worked. I installed each version incrementally until I found where this started - version 64 works fine, version 65 refreshes when I press "t".

I am so confused.

Asked by Renen 2 years ago

Last reply by the-edmeister 2 years ago

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Firefox Stutter every 10 seconds (not sessionstore related ?)

Hello, I recently had to switch back to my laptop and noticed that firefox is micro-stuttering (missing a couple of frame at worse) at a somewhat regular interval. Which … (read more)

Hello,

I recently had to switch back to my laptop and noticed that firefox is micro-stuttering (missing a couple of frame at worse) at a somewhat regular interval. Which is very noticable and head-ache inducing when watching a youtube video.

I tried to disable every plugins that I have, switching to a new profile, setting browser.sessionstore.max_tabs_undo and browser.sessionstore.max_windows_undo to 0, closing everything in the background, clearing cookies caches and etc.

Nothing worked, I noticed that disabling window's "Hardware-Accelerated GPU Scheduling" helped. With it on I've got a very regular micro stutter (every 10 seconds) whereas with it turned off I "only" get a microstutter once every 20/30 ish seconds. Therefore I suspect some shenanigans with optimus drivers but I don't know for sure how to confirm. I tried to force firefox to use the integrated gpu with nvidia pannel but it didn't help.

I would have capture a video to show off the problem but everytime I start recording (with lenovo's nerve sense capture software) the problem totally disappears !

Anyone have any ideas about what could be happening / how to diagnose more precisely the problem ? Thanks for reading.

specs :Windows 10 (x64), Firefox 78.0.1 (x64), Intel Core i5-7300HQ, optimus GPUS : Intel HD Graphics 630 + NVIDIA GeForce GTX 1060 (Max-Q)

Asked by aramirg 2 years ago

Last reply by aramirg 2 years ago

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Router page isn't accessible via Firefox!

I can access my router setup page which is "192.168.0.1" or "tplinklogin.net" via other browsers without any problem. But with Firefox I can't access them anyway! But my … (read more)

I can access my router setup page which is "192.168.0.1" or "tplinklogin.net" via other browsers without any problem. But with Firefox I can't access them anyway! But my internet is working fine and other websites are working fine too in firefox. Follow the screenshot please!!

Any kind of help would be appreciated! Thanks in advance!!

Asked by Lone Wolf 2 years ago

Answered by Lone Wolf 2 years ago

  • Archived

Nonresponsive new tabs

Hello! I am enjoying Firefox and want to stick with it. I've had no problems until recently, but lately I've noticed that when I open a new tab, and enter either a search… (read more)

Hello!

I am enjoying Firefox and want to stick with it. I've had no problems until recently, but lately I've noticed that when I open a new tab, and enter either a search term or a web address in the search/address bar and hit Enter, about 1/4 to 1/3rd of the time, that tab will not respond to that input.

I hit enter, and the tab goes white. The loading bar will get to exactly halfway across the screen, and stop. Or there will be no progress bar, just the little "loading" animation on the tab header. Then it'll do nothing. If I open another new tab and give it the exact same input, often it'll load the requested page immediately.

I've tried running the browser in safe mode to eliminate my (few) extensions, but I can get the same behaviour.

This is getting annoying enough that I've come here and written this post. If anyone can help, I'd be really grateful.

Cheers,

- Ed

Asked by EdGrip 2 years ago

Last reply by cor-el 1 year ago

  • Archived

If I use autoplay, Firefox crashes, I shut autoplay off and can't play any video clips on any sites...CATCH22

I have auto update and installation checked. I have very few sites where ABP allows ads. I have Bitdefender for antivirus. I have reset Firefox at least 5 times this past… (read more)

I have auto update and installation checked. I have very few sites where ABP allows ads. I have Bitdefender for antivirus. I have reset Firefox at least 5 times this past 6 weeks. This has gotten old. I have tried starting without the Add-ons, but what's the sense of having Add-ons available then? If I try to use Firefox with the autoplay feature for videos on sites like NFL.com or NASCAR.com, Firefox will in short time crash (Firefox is not responding), ..usually when I have more than 2 tabs open, but has done it with a singular tab open. As a matter of fact, it will sometimes crash before loading the page. If I use FIrefox with autoplay disabled, I can't even prompt the video to play. It doesn't even show up in the play section when prompted. So what's the sense of that? After resetting Firefox, I fail to understand why in the most viewed panel, why my most viewed aren't there after each reset? Also, why doesn't it populate my most viewed consistently? That being, if I go to the same sites all the time, why don't they show as most viewed? I get sites showing up I've only been to once in a month, instead of multiple times in a day. My final thing...why does Edge keep prompting me to install it while using Firefox? I have Edge already installed when Firefox crashes and it has a fresh install from just 2 weeks ago. But I still get these annoying notifications. I know this is long, but this is what happens when you try diligently to do as the instructions show in the Help section multiple times...only to come to the same conclusion. Can someone please help?

Asked by Highhorse 2 years ago

Last reply by FredMcD 1 year ago

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  • Archived

Interal error message when trying to log into Web mail.

I'm getting an "Internal Error" message when trying to log into Web mail,since 6/28 when using Firefox. Been using Firefox for web mail for decades now w/no problems. Saf… (read more)

I'm getting an "Internal Error" message when trying to log into Web mail,since 6/28 when using Firefox. Been using Firefox for web mail for decades now w/no problems. Safari & Chrome working fine.

Asked by Beardog11 1 year ago

Answered by FredMcD 1 year ago

  • Archived

cut and paste with right mouse click in discord web app pastes text twice.

When I cut and paste text into the chat edit window in the discord website app, the text I am pasting appears twice. This started happening within the last month. I am … (read more)

When I cut and paste text into the chat edit window in the discord website app, the text I am pasting appears twice. This started happening within the last month. I am using Firefox 78.0.1. This does not happen in chromium, for example, nor in pasting info to other applications. I am running the latest Linux Mint OS as well.

Asked by Stephen 2 years ago

Last reply by Stephen 1 year ago

  • Solved
  • Archived

Enter doesn't work in the URL bar

Hi everyone, I'm having issues with my url/navigation bar and I can't find out how to fix it. I already reinstalled firefox but it didn't change the issue: When I type i… (read more)

Hi everyone, I'm having issues with my url/navigation bar and I can't find out how to fix it. I already reinstalled firefox but it didn't change the issue: When I type in a website (or a search) in the url bar, nothing happens when I press enter, I have to manually click on the arrow to get the browser to react. (It works just fine in other browsers). I tried to de- and re-activate all the Address Bar Suggestions in preferences but this also didn't change anything.

Hope there's a solution out there..

All good Simon

Asked by oxholm8 1 year ago

Answered by ARMAN KHAN 1 year ago

  • Archived

Significantly higher FIrefox usage

This is my rig: www.bit.do/kanishkpc and I use the latest Firefox Beta (always updated) I have been using Firefox without the kind of memory usage that I am seeing recent… (read more)

This is my rig: www.bit.do/kanishkpc and I use the latest Firefox Beta (always updated)

I have been using Firefox without the kind of memory usage that I am seeing recently. With ~10/15 tabs open, my PC would never be troubled. The RAM usage wouldn't be at 90% but in the past few days (possibly because of a beta update?) I get 50% RAM usage (8GB) with 15 tabs. Yesterday concurrently loaded ~6 YouTube tabs caused a 90% usage from the app and I had to close it.

The RAM usage might seem normal but Firefox actually never uses that much RAM - or didn't earlier at least.

I used MalwareBytes a few days ago to do a malware scan and it found my PC clean. If I did have malware (I had a bit of scare earlier), how would I detect it?

Asked by Lance 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Windows hanging/freezing when Firefox is in use.

When I have Firefox running, Windows is freezing occasionally. Sometimes it is freezing every few minutes; sometimes a couple of times per hour. I find errors in the Wi… (read more)

When I have Firefox running, Windows is freezing occasionally. Sometimes it is freezing every few minutes; sometimes a couple of times per hour. I find errors in the Windows event log from the ESENT service which correlate to the freezing events (see attached image).

The freezing events seem to occur more often if I have more Firefox tabs open.

I have tried running Firefox with add-ons disabled and have uninstalled and then reinstalled Firefox and the in both cases the freezing events still occur.

The freezing events do not occur if I use MSIE or Chrome, but I would prefer to use Firefox.

I have checked Device Manager for errors - there are none. The S.M.A.R.T. utility reports all OK for my C drive.

I am looking for advice on how to resolve this problem.

Thank you!

Asked by kgkayak 1 year ago

Last reply by kgkayak 1 year ago

  • Archived

Roundcube Crashing

The latest version of Firefox (updated 7/5/20) was added to my Windows 10 PC and now every time I try to use the mail program Roundcube, the Firefox tab crashes. Just tho… (read more)

The latest version of Firefox (updated 7/5/20) was added to my Windows 10 PC and now every time I try to use the mail program Roundcube, the Firefox tab crashes. Just thought you ought to know about this bug so you can fix it. It's never happened with any previous version of Firefox, so something in your latest update isn't playing nice with Roundcube and has to be fixed.

Asked by leagal99 1 year ago

Last reply by leagal99 1 year ago

  • Archived

top sites not always working

lately, when i sometimes click on a top site icon, instead of going to that page i just get a blank home page. i have even had that happen when i clicked on the top site … (read more)

lately, when i sometimes click on a top site icon, instead of going to that page i just get a blank home page. i have even had that happen when i clicked on the top site icon twice.

Asked by ydaltak 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Downgrading after crash

I have downloaded and installed the latest version of Firefox. Which was 78.0.1. After using the browser for a few minutes it crashes, I force stop using the Task Manager… (read more)

I have downloaded and installed the latest version of Firefox. Which was 78.0.1. After using the browser for a few minutes it crashes, I force stop using the Task Manager. Once this happens I try to start the Firefox and it gives me a corrupt profile message. At this point if I got to my install programs it says the version is 77.0.

Asked by MrCherokeeFly1 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

SLOW FIREFOX

I downloaded this Firefox two days ago, worked fine until today It took 5 minutes to get to this point. I had Firefox before but got slow, got no help, left for Edge. I… (read more)

I downloaded this Firefox two days ago, worked fine until today It took 5 minutes to get to this point. I had Firefox before but got slow, got no help, left for Edge. I'm sick of Microsoft cramming crap down my throat, would really like to stay with Firefox, but not at this speed.

Asked by carlgildner 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago