Firefox Support Forum

Opening a new empty tab is very slowly with the spinning wheel (about 10 to 20 seconds). With no other tab opened. Closing a tab also takes about more than 10 seconds (empy tab, no other tab).

Can not open web sites : almost every times nothings happens. But sometimes it works. Firefox process has tenths of child processes which are <defunct>

What I have tried : - Remove all configurations files (see list below) - Install a fresh Firefox - Restarts the computer (MacBook Pro Intel) - Launch Firefox

That means that I have an empty profile, no external module, no account synchronisation, no history, no bookmarks, zilch, nada ...

Repeated the previous procedures several times the last few months. With : - Mac OS X Ventura 13.5.1, Firefox 117.0 and Firefox 119.0 - Max OS X Sonoma 14.1, Firefox 119.0.1 - Mac OS X Sonoma 14.1.1, Firefox 120.0 - Mac OS X Sonoma 14.2.1, Firefox 122.0

Firefox has a normal behaviour for a few days after each system upgrade. Then the problems comes back.

Other browsers (Chrome, Safari) works fine and smoothly.

But ! TorBrowser, which is built on Firefox, encounter the same problems.

Configurations files that I delete : - ~/Library/Preferences/org.mozilla.crashreporter.plist - ~/Library/Preferences/org.mozilla.firefox.plist - ~/Library/Caches/org.mozilla.firefox - ~/Library/Caches/org.mozilla.crashreporter - ~/Library/Caches/Firefox - ~/Library/Caches/Mozilla/updates/Applications/Firefox - ~/Library/Saved\ Application\ State/org.mozilla.firefox.savedState - ~/Library/Saved\ Application\ State/org.mozilla.updater.savedState - ~/Library/WebKit/org.mozilla.firefox - ~/Library/Application\ Support/Firefox - ~/Library/Application\ Support/Mozilla /Library/Application\ Support/Mozilla

Can not find anything to try.

Any idea ?

Dear Team,

Since one day my tabs crash, in the beginning it was only once per hour, by now it happens every 0.5 seconds. Crash report id: bp-85d2c8d1-94f7-4fd9-bc8b-a1d480240209 I reinstalled the newest version and I tried starting in troubleshoot mode but crashes still happened the same way.

Update: Restarting my computer fixed it :'D

Trying to use a dapp - ape terminal- to connect metamask wallet. I have disable all other extensions. i have disabled and re enabled metamask but error "metamask not detected". The same dapp is able to connect with metamask on chrome. Not sure what is the problem with Firefox.

When using multi-point headphones (I'm using open-runs) that are connected to my Windows 10 computer, while Firefox is open, the headphones think that audio is playing, even when it is not.

Closing Firefox fixes the issue, but playing any music from youtube/soundcloud and then pausing it does nothing to tell the multi-point headphones that audio is no longer playing.

Any help on getting Firefox to not do this is appreciated.

Fehler: Gesicherte Verbindung fehlgeschlagen

Beim Verbinden mit chainsofwisdom.com trat ein Fehler auf. PR_END_OF_FILE_ERROR

Fehlercode: PR_END_OF_FILE_ERROR

   Die Website kann nicht angezeigt werden, da die Authentizität der erhaltenen Daten nicht verifiziert werden konnte.
   Kontaktieren Sie bitte den Inhaber der Website, um ihn über dieses Problem zu informieren.

Weitere Informationen…

i am the admin of this website and i want to visit it

Crash ID: e56598a1-4e28-4d2c-a610-ea52a0240122 Signature: [@ nsGlobalWindowOuter::PrepareForProcessChange ]

   Details
   Crash Annotations
   Bugzilla
   Modules
   Raw Data and Minidumps
   Extensions
   Telemetry Environment
   Correlations
   Debug

Signature nsGlobalWindowOuter::PrepareForProcessChange More Reports Search UUID e56598a1-4e28-4d2c-a610-ea52a0240122 Date Processed 2024-01-22 19:21:04 UTC Uptime 1,609 seconds (26 minutes and 49 seconds) Install Age 5,802 seconds since version was first installed (1 hour, 36 minutes and 42 seconds) Install Time 2023-06-12 14:42:42 Product Firefox Release Channel release Version 114.0.1 Build ID 20230608214645 (2023-06-08) Buildhub data OS Windows 10 OS Version 10.0.19045 Build Architecture amd64 CPU Info family 21 model 2 stepping 0 CPU Count 8 Adapter Vendor ID

NVIDIA Corporation (0x10de)

Adapter Device ID

GM107 [GeForce GTX 750 Ti] (0x1380)

Startup Crash

False

Process Type content MOZ_CRASH Reason (Sanitized)

MOZ_CRASH(PrepareForProcessChange GetRemoteOuterWindowProxy)

Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x00007ffb888e5e89 Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory 138,530,373,959,680 bytes (138.53 TB) Available Page File 21,755,187,200 bytes (21.76 GB) Available Physical Memory 6,344,536,064 bytes (6.34 GB) System Memory Use Percentage 63 EMCheckCompatibility

True

App Notes

FP(D10-L1100-W0000100-T000) DWrite? DWrite+ WR? WR+

Crashing Thread (0), Name: MainThread Frame Module Signature Source Trust 0 xul.dll nsGlobalWindowOuter::PrepareForProcessChange(JSObject*) dom/base/nsGlobalWindowOuter.cpp:2557 context 1 xul.dll nsDocShell::Destroy() docshell/base/nsDocShell.cpp:4580 cfi 2 xul.dll nsWebBrowser::SetDocShell(nsDocShell*) toolkit/components/browser/nsWebBrowser.cpp:1143 cfi 3 xul.dll nsWebBrowser::InternalDestroy() toolkit/components/browser/nsWebBrowser.cpp:175 inlined 3 xul.dll nsWebBrowser::Destroy() toolkit/components/browser/nsWebBrowser.cpp:868 cfi 4 xul.dll mozilla::dom::BrowserChild::DestroyWindow() dom/ipc/BrowserChild.cpp:759 cfi 5 xul.dll mozilla::dom::BrowserChild::RecvDestroy() dom/ipc/BrowserChild.cpp:2471 cfi 6 xul.dll mozilla::dom::PBrowserChild::OnMessageReceived(IPC::Message const&) ipc/ipdl/PBrowserChild.cpp:7202 cfi 7 xul.dll mozilla::dom::PContentChild::OnMessageReceived(IPC::Message const&) ipc/ipdl/PContentChild.cpp:8820 cfi 8 xul.dll mozilla::ipc::MessageChannel::DispatchAsyncMessage(mozilla::ipc::ActorLifecycleProxy*, IPC::Message const&) ipc/glue/MessageChannel.cpp:1800 inlined 8 xul.dll mozilla::ipc::MessageChannel::DispatchMessage(mozilla::ipc::ActorLifecycleProxy*, mozilla::UniquePtr<IPC::Message, mozilla::DefaultDelete<IPC::Message> >) ipc/glue/MessageChannel.cpp:1725 inlined 8 xul.dll mozilla::ipc::MessageChannel::RunMessage(mozilla::ipc::ActorLifecycleProxy*, mozilla::ipc::MessageChannel::MessageTask&) ipc/glue/MessageChannel.cpp:1525 cfi 9 xul.dll mozilla::ipc::MessageChannel::MessageTask::Run() ipc/glue/MessageChannel.cpp:1623 inlined 9 xul.dll mozilla::RunnableTask::Run() xpcom/threads/TaskController.cpp:555 inlined 9 xul.dll mozilla::TaskController::DoExecuteNextTaskOnlyMainThreadInternal(mozilla::detail::BaseAutoLock<mozilla::Mutex&> const&) xpcom/threads/TaskController.cpp:879 cfi 10 xul.dll mozilla::TaskController::ExecuteNextTaskOnlyMainThreadInternal(mozilla::detail::BaseAutoLock<mozilla::Mutex&> const&) xpcom/threads/TaskController.cpp:702 inlined 10 xul.dll mozilla::TaskController::ProcessPendingMTTask(bool) xpcom/threads/TaskController.cpp:491 cfi 11 xul.dll mozilla::TaskController::TaskController::<lambda_5>::operator()() const xpcom/threads/TaskController.cpp:221 inlined 11 xul.dll mozilla::detail::RunnableFunction<`lambda at /builds/worker/checkouts/gecko/xpcom/threads/TaskController.cpp:221:7'>::Run() xpcom/threads/nsThreadUtils.h:548 cfi 12 xul.dll nsThread::ProcessNextEvent(bool, bool*) xpcom/threads/nsThread.cpp:1239 cfi 13 xul.dll NS_ProcessNextEvent(nsIThread*, bool) xpcom/threads/nsThreadUtils.cpp:479 inlined 13 xul.dll mozilla::ipc::MessagePump::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:107 cfi 14 xul.dll MessageLoop::RunInternal() ipc/chromium/src/base/message_loop.cc:369 inlined 14 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc:362 cfi 15 xul.dll MessageLoop::Run() ipc/chromium/src/base/message_loop.cc:344 cfi 16 xul.dll nsBaseAppShell::Run() widget/nsBaseAppShell.cpp:148 cfi 17 xul.dll nsAppShell::Run() widget/windows/nsAppShell.cpp:615 cfi 18 xul.dll XRE_RunAppShell() toolkit/xre/nsEmbedFunctions.cpp:738 cfi 19 xul.dll MessageLoop::RunInternal() ipc/chromium/src/base/message_loop.cc:369 inlined 19 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc:362 cfi 20 xul.dll MessageLoop::Run() ipc/chromium/src/base/message_loop.cc:344 cfi 21 xul.dll XRE_InitChildProcess(int, char**, XREChildData const*) toolkit/xre/nsEmbedFunctions.cpp:673 cfi 22 firefox.exe content_process_main(mozilla::Bootstrap*, int, char**) ipc/contentproc/plugin-container.cpp:57 inlined 22 firefox.exe NS_internal_main(int, char**, char**) browser/app/nsBrowserApp.cpp:375 inlined 22 firefox.exe wmain(int, wchar_t**) toolkit/xre/nsWindowsWMain.cpp:167 cfi 23 firefox.exe invoke_main() /builds/worker/workspace/obj-build/browser/app/d:/agent/_work/2/s/src/vctools/crt/vcstartup/src/startup/exe_common.inl:90 inlined 23 firefox.exe __scrt_common_main_seh() /builds/worker/workspace/obj-build/browser/app/d:/agent/_work/2/s/src/vctools/crt/vcstartup/src/startup/exe_common.inl:288 cfi 24 kernel32.dll BaseThreadInitThunk cfi 25 ntdll.dll RtlUserThreadStart cfi

Sho

Hi,

I cannot launch Firefox profiles starting with version 121. For instance, I use the following command to launch the default profile:

• /Applications/Firefox.app/Contents/MacOS/firefox-bin -P default -no-remote

I get the following output in Terminal app after the above command is executed:

• zsh: killed /Applications/Firefox.app/Contents/MacOS/firefox-bin -P default -no-remote

When I install the older version, the command works.

Thanks for your help.

Locking this thread, please continue here: [/questions/1437760]
Recently upgraded to a new laptop, Thinkpad X1 Carbon 11th gen. Running a Wayland-based WM. OpenGL is working fine everywhere except Firefox. Works fine in Chrome, Blender, glxgears, Steam games. Firefox 121 gives the following error:

[GFX1-]: Failed to compile vertex shader: gpu_cache_update [ERROR webrender::device::gl] Failed to compile vertex shader: gpu_cache_update

Confirmed that MOZ_ENABLE_WAYLAND=1 is set.

❯ glxinfo -B name of display: :1 display: :1 screen: 0 direct rendering: Yes Extended renderer info (GLX_MESA_query_renderer):

   Vendor: Intel (0x8086)                                                                                                                                                                                                          
   Device: Mesa Intel(R) Graphics (RPL-U) (0xa7a1)                                                                                                                                                                                 
   Version: 23.1.9                                                                                                                                                                                                                 
   Accelerated: yes                                                                                                                                                                                                                
   Video memory: 31754MB                                                                                                                                                                                                           
   Unified memory: yes                                                                                                                                                                                                             
   Preferred profile: core (0x1)                                                                                                                                                                                                   
   Max core profile version: 4.6                                                                                                                                                                                                   
   Max compat profile version: 4.6                                                                                                                                                                                                 
   Max GLES1 profile version: 1.1                                                                                                                                                                                                  
   Max GLES[23] profile version: 3.2                                                                                                                                                                                               

OpenGL vendor string: Intel OpenGL renderer string: Mesa Intel(R) Graphics (RPL-U) OpenGL core profile version string: 4.6 (Core Profile) Mesa 23.1.9 OpenGL core profile shading language version string: 4.60 OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 23.1.9 OpenGL shading language version string: 4.60 OpenGL context flags: (none) OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 23.1.9 OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20

❯ inxi -G Graphics: Device-1: Intel Raptor Lake-P [Iris Xe Graphics] driver: i915 v: kernel

          Device-2: Bison Integrated RGB Camera type: USB driver: uvcvideo                                                                                                                                                         
          Display: wayland server: X.Org 23.2.4 driver: loaded: i915 note: n/a (using device driver)                                                                                                                               
          resolution: 1599x999~90Hz                                                                                                                                                                                                
          OpenGL: renderer: Mesa Intel Graphics (RPL-U) v: 4.6 Mesa 23.1.9 

❯ uname -a Linux nflx-erahhal-x1c 6.6.12 #1-NixOS SMP PREEMPT_DYNAMIC Mon Jan 15 17:57:06 UTC 2024 x86_64 GNU/Linux

my browser was running insanely slow so i decided to close it out only to open it back up to being logged out, tabs gone (but still synced for now) and at least 1 extension which is now no longer available for download gone! i'm p***ed mostly because the extension (enhancer for youtube) was the only good one of it's kind and now it's gone for absolutely no reason. i did not clear any data or cookies prior to this so why?!

Only one bitchute vid-site won't play in firefox, all other vids play. Other subscribers have same problem. USA Prepares https://www.bitchute.com/video/lsqwdjy27l0w/ https://www.bitchute.com/channel/rongibsonchannel2/

Trying to save a web page as a PDF to Evernote; error message Can't tell if this is an Evernote problem or a Firefox problem. 1. Click the "Print" button on the web page. 2. Scroll down to "print using system dialog". 3. Click the "PDF" button and scroll down to "Save PDF to Evernote". Error message appears: "error running print workflow". I've used this function many times before and it has worked with no problems. (I tried the "Mail PDF with Postbox" option on the PDF menu and it works.)

Hello everyone,

i just wanted to post this here so others may find it via google. I had a problem with videos randomly playing with black borders. That was really annoying because sometimes it cut out portions of the video. But after months of trying and searching nothing came out, except the "fullscreen black border 'api-config' fix" wich didn't help me. And now finally I figured it out! It was my damn AMD driver...! It was set to "Home Video" in "Audio and Video", wich enabled "AMD video stabilization".

So in quick summary: When you have black borders while watching video in Firefox; make sure in your AMD-driver, in "Audio and Video", "AMD video stabilization" is turned off!.

Hope this helps someone, bye :-).

Came here after a response on my google play review.

The problem is exactly as the title describes. Playing videos on various websites, such as Youtube, Vimeo, Twitter and Reddit for example, on firefox mobile (including firefox focus) results in the videos playing back with low fps instead of their native fps.

Refreshing the page the video is on sometimes fixes the issue, than once you pause the video and resume it the problem with the low fps shows up again.

Reinstalling doesn't fix it and downgrading to an older version made the problem occur less, but videos would still sometimes play back with low fps.

If screen recordings help figure out the problem please tell me.

Not sure which is the cause. On multiple laptops and desktops after last Windows 11 update and then an immediate Firefox update, the software protection service of Windows 11 goes into high cpu mode consuming 40-50% of cpu when Firefox is opened. Running Firefox version 122.0 (64-bit) version. Tried in safe mode and still having issue. Just an FYI for developers to look into for next Firefox update.