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onscreen keyboard dissappearing

When using my Microsoft Surface Go 2 in tablet mode, the onscreen keyboard does not appear automatically, and when activated manually, only pops up for one or two seconds… (read more)

When using my Microsoft Surface Go 2 in tablet mode, the onscreen keyboard does not appear automatically, and when activated manually, only pops up for one or two seconds before disappearing again. This phenomenon does not occur when using Microsoft Edge for a browser. Is this Microsoft trying to make the life of FF users miserable or should I change my FF settings?

Asked by atend 3 months ago

Unable to log into my bank online

I have been using Firefox on my Mac to log into my bank for years. Over the last few weeks I have been getting an error message saying I need to use another browser. Unt… (read more)

I have been using Firefox on my Mac to log into my bank for years. Over the last few weeks I have been getting an error message saying I need to use another browser. Until today, I was able to re-try and gain access. Starting today I could not log in at all using Firefox. I was able to log in using Safari. I called my bank's support line and and they say it's a Firefox issue. They talked me through clearing my cookies and cache. They even talked me through refreshing Firefox. None of that worked. On my own, I uninstalled and reinstalled Firefox, but to no avail.

I am able to log into the bank using Firefox on my PC laptop. Does anyone have any suggestions about why the Mac version of Firefox stopped talking to my bank and advice on how to solve the problem?

Asked by cheulitt 2 months ago

Firefox blank page - nothing works as cant even open developer tools or options

Hi All, Env: Windows 10 (Build 19041.264) Firefox version: 85.0.1 Antivirus: Symantec Endpoint Protection (latest updates as its a corporate laptop) I have had this iss… (read more)

Hi All,


Env: Windows 10 (Build 19041.264) Firefox version: 85.0.1 Antivirus: Symantec Endpoint Protection (latest updates as its a corporate laptop)

I have had this issue recently with Firefox (v85.0.1). All was working then suddenly one day the Firefox wont open any pages, it just stays blank. No google, no internal or external website. Tried the Private mode of Firefox and still the same. Cant even open Developer Tools. Cannot go to clear the cache or anything. Basically the Browser just sits blank. Cant click on reload button as its greyed out. Try to go and select 'Options' menu and nothing happens. Try about:config and does not work.

I saw some forums on Firefox forums itself suggesting possible possible malware, so I removed firefox, removed the folders from my user's AppData folder, run the symantec endpoint protection to be sure and no issues were found. Then reboot Windows and re-installed Firefox last week and it started to work. Today, I have hit the same problem again. So not sure whats going on. Anyone has faced something similar? Other browsers like Chrome and Edge are working okay.

Asked by jbhathena 2 months ago

Newly installed Firefox keeps crashing and not even opening on El Capitan 10.11.6

Hello, I installed Firefox yesterday on a new install of El Capitan 10.11.6. All went smoothly until today, when I started having Firefox crashing continuously. I didn't… (read more)

Hello, I installed Firefox yesterday on a new install of El Capitan 10.11.6. All went smoothly until today, when I started having Firefox crashing continuously. I didn't personally install any Plug-ins, and I even disabled hardware acceleration on Safe Mode this morning. After a few minutes of normal browsing, Firefox started crashing again, and now it doesn't open at all. I am attaching all of today's submitted and pending crash reports, in case someone can help me. I have no idea what to do!

Submitted: bp-3bf5534d-6f6c-4773-a170-e2cf10210209 bp-5fd60d3d-b048-4bc6-9fb6-397fc0210209 bp-07e432ad-60ac-4e37-ba83-6160a0210209 bp-405a43a4-162c-49e6-8acd-82b4d0210208 bp-c2f78ed5-27d5-4c45-8db3-e5d330210209 bp-c60e75a3-9b63-41d1-9466-14fce0210209 bp-c5473fa6-cff0-49be-bc7a-e64c30210209 bp-e2612b04-6ef7-4fcf-9b9e-361e90210209 bp-f7a2e1dc-7373-4dad-8f1c-a88580210209

Pending: 8E88F995-A737-4B8A-85C6-E037BE10B482.dmp 16F1B9BF-CEF6-4A20-AF16-42C737A9263E.dmp 51ACFA61-3CEF-473E-96D0-012E7FE767B3.dmp 68B13450-52E8-4488-9A03-D2C7E1827C98.dmp 962B6410-F39D-4261-BF4B-8020E98A200F.dmp 22938942-0BEA-4B15-A814-1AB42F6A3737.dmp A1E78A31-530E-4F22-BA8B-75329AF3BDC1.dmp F29BF611-0828-457C-9335-7BC79DA1C73C.dmp 663B8B58-EED3-4BB8-BFF5-AEC405E518A5.dmp 962B6410-F39D-4261-BF4B-8020E98A200F.dmp 22938942-0BEA-4B15-A814-1AB42F6A3737.dmp A1E78A31-530E-4F22-BA8B-75329AF3BDC1.dmp B9C3F392-5541-461A-909F-2BFE163EE467.dmp B0498F9F-A290-47B7-9A47-4C223D5444C4.dmp DE2E50F8-93AC-4BEF-A00C-C40EDF031D74.dmp

Asked by vasilislazaridis 2 months ago

FIREFOX ALWAYS FREEZES WHEN TRYING TO ATTACH FILES TO EMAIL

Why does Firefox freeze EVERYTIME I try to attach files to emails? I have a mac. This is getting ridiculous. Yes,I have all the updates. Yes, I tried to view the crash re… (read more)

Why does Firefox freeze EVERYTIME I try to attach files to emails? I have a mac. This is getting ridiculous. Yes,I have all the updates. Yes, I tried to view the crash reports and there's nothing there that is of any use. Because of this problem,I now have to use Chrome when attaching files to emails! I never have a problem with Chrome. I think I have resolved my issue as I'm writing this- I'll just use Chrome for everything BINGO! So tell me FIREFOX, how CAN you help? Anyone? Anyone? Maybe Bueller knows because clearly,Firefox does not! Or else this issue would have been addressed years ago!

Asked by 5ferg 2 months ago

Firefox 78.7.1 ESR 64bit failing to load in Windows 10 64 bit versions 2004 & 20H2

Although Firefox 78.7.1 ESR 64bit does install under Windows 10 Home 64 bit Versions 2004 & 20H2, the application simply refuses to load displaying the Windows 10 rot… (read more)

Although Firefox 78.7.1 ESR 64bit does install under Windows 10 Home 64 bit Versions 2004 & 20H2, the application simply refuses to load displaying the Windows 10 rotating blue circle hinting of an underlying problem with Firefox, Task Manager confirms that Firefox is not loaded and hung as an application. Although Mozilla stipulates that Firefox 78 ESR is a Windows 10 compatible application, that compatibility must have ended with Windows 10 version 1909.

I run Windows 10 Home 64bit on a plain vanilla Intel Z170 chipset desktop computer, equipped with 64GB DDR4 2133 memory, AMD Firepro V4900 graphics card & no other exotic or esoteric component hardware .

That very same hardware previously ran Windows 7 Professional SP1 64 bit perfectly & ran Firefox 78.7.0 ESR without any issues.

I have therefore decided to drop the Mozilla ESR releases and go with the current version 85 instead which installs & runs perfectly under Windows 10 Home 64 bit in either version 2004 or 20H2. By the way I did configure Windows 10 Home to use Firefox as my default browser but since Firefox 78.7.1 ESR never managed to load and run properly I could not confirm if Firefox knew it was the default browser.

Asked by seguina1957 2 months ago

Geolocation does not work.

Hello Firefox Community. Since a month I have almost constant problems with geolocation. It worked for couple of days but now it is not working at all. I suspect a probl… (read more)

Hello Firefox Community.

Since a month I have almost constant problems with geolocation. It worked for couple of days but now it is not working at all. I suspect a problem with API key – what ever it is.

First of all geoloction service stopped working when geo.provider.network.url was setup to Google service.

https://www.googleapis.com/geolocation/v1/geolocate?key=%GOOGLE_LOCATION_SERVICE_API_KEY%

This transforms into:

https://www.googleapis.com/geolocation/v1/geolocate?key=AIzaSyCJysf0qByNCVmZhH4cE1LxPZ20hJT3ipg

And as you can see, it returns just 404 Not Found.

I found the info that I can change it to:

https://location.services.mozilla.com/v1/geolocate?key=%MOZILLA_API_KEY%

and… it also does not work. I can lookup what is the link (without variable):

https://location.services.mozilla.com/v1/geolocate?key=27e30dd8-ba74-4ef0-86c6-9fceab8a7089

And this time when I enter this link I can see an error: 400 Bad Request:

Missing or wrong API key.

Can you help me setting this correctly and having geolocation working again?

Asked by J.Wasielewski 2 months ago

Firefox can't play twitch Error #4000

Hello , i have some issues with the firefox . When i want to watch twitch or youtube or any media i get this error : " This video is either unavailable or not supported … (read more)

Hello , i have some issues with the firefox . When i want to watch twitch or youtube or any media i get this error : " This video is either unavailable or not supported in this browser. (Error #4000) " The problem came when i updated my windows today . I watched the other browsers like Edge or Chrome and they can play twitch and youtube. Twitch app is still working in my computer. Idk what am i need to do . Update : I can't play live streams on youtube.

Asked by AD50 2 months ago

Firefox browser freezes

Hello Firefox community. I have used Firefox for more than 10 years. In the past few weeks Firefox has become almost unusable. My mouse movement freezes 40 to 50% of th… (read more)

Hello Firefox community. I have used Firefox for more than 10 years. In the past few weeks Firefox has become almost unusable. My mouse movement freezes 40 to 50% of the time. When I use the scroll wheel to scroll down, half the time it scrolls up. I have refreshed Firefox but after a short period of time (10 minutes?) the same problem recur. So I have started using Edge on my other monitor and I have not had the same problems. I really liked Firefox, but I cannot deal with the freezes. If anyone has had similar issues, let me know if you have found a solution. Thank you.

Asked by Chris Firefox 2 months ago

Firefox started locking up after update to v85.0 Win 64-bit

Hello, I've been using FFX for a while and it worked GREAT. In the past 2 or 3 days it locks up randomly for unknown reasons and ALL open tabs are lost. This is unaccept… (read more)

Hello, I've been using FFX for a while and it worked GREAT. In the past 2 or 3 days it locks up randomly for unknown reasons and ALL open tabs are lost. This is unacceptable.

Need clues as to what the problem with v85 could be.

Thanks in advance,

-Ed

Asked by Ed 2 months ago

Browser

Why is the Firefox broser activity, always taking up most of my Hard Drive (100%), slowing down computer? Task Manager shows Firefox events, up to 11 open at once. … (read more)

Why is the Firefox broser activity, always taking up most of my Hard Drive (100%), slowing down computer? Task Manager shows Firefox events, up to 11 open at once.

Asked by GSM 2 months ago

85.0 worked fine, 85.0.2 won't load any sites

Just as the subject line says: everything was fine with 85.0 (or maybe it was 85.0.1, since I always install updates). 85.0.2 would not load any sites, but another browse… (read more)

Just as the subject line says: everything was fine with 85.0 (or maybe it was 85.0.1, since I always install updates). 85.0.2 would not load any sites, but another browser did. I had to uninstall the update and re-install 85.0.

Is there a known issue that will be fixed soon? It's time-consuming to go through the uninstallation/reinstallation process and I'm afraid to say yes to the update until I know I won't have to keep doing this. Thanks.

Asked by meika21 2 months ago

CPU usage high, Power usage too.

Hello good people, so I have this problem. All my life I'm using Mozilla and this is the first time I can't fix something on my own. In the picture, I share you can see … (read more)

Hello good people, so I have this problem. All my life I'm using Mozilla and this is the first time I can't fix something on my own.

In the picture, I share you can see that Mozilla is usage CPU and Power too. I have only two (2) tabs open (google and your site). Don't know why it's showing that are open X tabs and going crazy. I try everything on in the net. Remove all plugins, add-ons, try everything it says to do in the options, even reinstall Mozilla. The PC is free from virus.

Can you help?

Thank you for your time.

Asked by mrmortagon 2 months ago

newly-opening window gets stuck in a loop, preventing any further work

Hi, Recently updated Firefox (85.0.2) without any problem. Then this morning I tried to download an attachment from a friend's email. Up came a window - and it stuck in … (read more)

Hi,

Recently updated Firefox (85.0.2) without any problem.

Then this morning I tried to download an attachment from a friend's email. Up came a window - and it stuck in a rapid, flashing loop. I couldn't stop this, nor try anything else on Firefox. I had to force quit.

I then tried to log on to my bank. I located the website and selected the "log-on" button. Up came the log-on window - and it stuck in a rapid, flashing loop. I couldn't stop this, nor try anything else on Firefox. I had to force quit.

Any ideas?

Thanks, Gegs

Asked by gegs 2 months ago

iCalendar, ics file not downloading properly

Hello. I have been trying to download an iCalendar ics file from a website which has my schedule. Once i click "export to calendar" option on the website, the firefox dow… (read more)

Hello. I have been trying to download an iCalendar ics file from a website which has my schedule. Once i click "export to calendar" option on the website, the firefox download manager starts up and download the calendar for me with an ics extension. If i try to open the file it says "file is corrupted or not working". I have downloaded the same file in google chrome and microsoft edge browser and the ics file opens up. It does not however in firefox. Is there a way to download ics files in firefox as firefox is my default browswer and i do not wish to use thunderbird or any other browser. Thank you

Asked by azhan261 2 months ago

HOW CAN I OPEN THE HELP FILE IN MAYA 8.0 WITH FIREFOX BROWSER

Recently I installed Maya 8.0 on my Dell Desktop Optiplex 745 running windows 10 64bit. The installation was successful and it opened well. I noticed that each time I try… (read more)

Recently I installed Maya 8.0 on my Dell Desktop Optiplex 745 running windows 10 64bit. The installation was successful and it opened well. I noticed that each time I try to open the help file in Maya 8.0 with my Firefox browser, it tends to open but along the line it will not open beyond an empty page or window with the address path which looks right and a tab above the address path with a different version of Maya80 instead of Maya8.0 I don't know how Maya80 comes in, and this I suspect causing the help file not to fully open.

What can I do to change or remove the Maya80 tap to become Maya8.0

I have tried to upload the screenshot image of the address path and the tap image but I received an error message during the upload stating "Error Uploading Image"; Invalid or no image received.

Looking forward for your assistance on this issue. Thanks.

Raphael

Asked by Radevic 2 months ago

How to stop Ebay from automatically searching its site while I'm typing in the search bar?

I find this very distracting and only occasionally useful. Is there a way of stopping all sites from searching while I type? Ebay used to have an option to turn this of… (read more)

I find this very distracting and only occasionally useful. Is there a way of stopping all sites from searching while I type? Ebay used to have an option to turn this off but no longer as they continue to strip away the user's control on their deteriorating website, year by year. I was hoping I could block it in the browser, maybe with an extension if I can't do it in About:Config.

Asked by moz2u 2 months ago