When I click on either Firefox or Thunderbird, I get the: "Firefox (Thunderbird) is already running but is not responding" error message. I tried all of the sloutions i… (read more)
When I click on either Firefox or Thunderbird, I get the: "Firefox (Thunderbird) is already running but is not responding" error message.
I tried all of the sloutions in the help suggestions, and none work. When I access my profile, the parent.lock file is not there. All other solutions listed do not work. Both programs were working earlier this evening, but Thunderbird kept downloading my mail from the server multiple times, loading the same messages over and over every time it checked for mail. It has never done this before. Firefox was performing ok. I restarted the computer to try to fix the Thunderbird problem when this Firefox problem surfaced also.
I tried a system restore. NO help I tried to update. NO help I tried to uninstall and reinstall. No help.
I will perform an in depth virus scan tonight. Also after I restarted the first time, my anti-virus software was disabled. Seems the only time I have had that problem was when my system was infected.
Win 7 HP tower Latest version of Firefox and Thunderbird. Automatic updates for both are on.
Thanks for any help