Firefox Support Forum

I am using the bookmarks sidebar with Firefox on Windows 11. Several times a week, the bookmarks toolbar will become unresponsive - Clicking on links or folders to open/close doesn't work. Closing and reopening the browser solves the problem. I can still click on links on web pages and open or close tabs, just the bookmarks sidebar becomes unresponsive.

I have literally no extensions installed in Firefox, just the default Facebook container. No themes other than the system theme either.

Any thoughts to resolve the issue?

Thanks!

So i have been doing some research on a topic and had tons of tabs open in private tabs (I have this bad habit to start researching on some topic in private windows coz more user access this laptop ) , i had to note down all the info but then suddenly the firefox browser crashes and i lose all my tabs .. is THERE ANY WAY TO GET BACK MY TABS OR ATLEAST THE LIST OF THE SITES SO I CAN GO BACK ON THEM TO RETRIEVE SOME INFO ???

My application www.myfloorschedule.com has always worked well with Firefox. Beginning last month users report that they are being taken back to the home page while trying to work in the application. This occurs intermittently. Internally, our code does returns you to the home page when the session variable is null. I am able to replicate this problem. It occurs all the time when I turn on strict privacy. But with strict privacy off, it still occurs, although not on every page, all the time.

I suspect Firefox because testing with Chrome and Edge give no similar problem.

Thanks for any ideas on this. Terence

Hello,

I've identified a 1-2 seconds jank when I open a page containing a .webm player. This was a trial and error kind of thing but eventually, I realized that was the common pattern among the pages that were giving problems.

I ran the profiler and it's very clearly visible when the problem arises but here my knowledge of Firefox and its tooling falls short and I don't know how to find the root cause of the issue, that probably is not an extension since it appears on different Firefox accounts and in incognito mode.

Whenever Firefox tries to sync, which is naturally happening on startup, it crashes with no error messages. I ran Firefox in safe mode by entering the command firefox -safe-mode and the same thing as before happened, but before it crashed, Firefox wrote Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Segmentation fault in the console, and then exited to the command prompt. Help!?

Hi

For some reason i have to format my PC, so i took firefox profile backup "a4bbv2q5.default" and after reinstalling windows and firewall I copied the content of a4bbv2q5.default to new profile "n9pw9oja.default-release". But as i start firefox the important files get renamed "corrupted" and a new file replaces, hence my restore of old profile is not completed. Screenshoot for reference.

Please help and assist.

Javascript appears not to be working in my FF -- V 98.0.2 (32-bit). Running on Win-7 (last updates before support ended!!) In particular, the comments for Washington Post articles will not display [first detected problem]. After research, no Javascript will output. FF shows enabled, and it remains enabled. It just doesn't seem to work. The Chrome browser on the same Dell laptop works correctly and displays comments. But I prefer FF to Chrome. The fact that Chrome works suggests to me that the issue is with FF. I'm suspecting that version 98 isn't compatible with Win-7...

The problem was not occurring a year ago. Covid restricted my travel and thus use of the laptop. When I refreshed the laptop with the latest antivirus [Norton] and FF, it no longer worked., I don't remember what version of FF I was using back when it worked.. I know Windows hasn't changed, and I ran without Norton or plugins and the problem persisted...

Any suggestions? Any way to restore an old -- over 1 year -- version of FF so I can try that?

PS:: I'm running FF 99.0.1 (64-bit) on a Dell desktop right next to me and the W-7 laptop at the moment. I works fine. No issue with jS or any other FF function.

I can't access change.org in any way. I get this message: Secure Connection Failed

An error occurred during a connection to www.change.org. Peer received a valid certificate, but access was denied.

Error code: SSL_ERROR_ACCESS_DENIED_ALERT Also I get it for Care2 petition site (Hope that's right name). It could be that I need to uodate Kaspersky but as I am about to drop Kaspersky it's not the best time. I want to make sure that whatever I choose is compatable with Malwarebytes ( theone that runs all the time) Sometimes running two together causes problems. I also wonder if I have been compromised insome way on my computer. Thank you so much for any help you can give me. ALso 3 (broadband) won't let me access the change website because it says I have the filter on that stops uner 18s viewing. This is rubbish. It will take at least two days to go through and theimpportant issues in the UK are happening now

Since your latest so called update a few days ago, all I get is the "Secure Connection Failed - An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR" message when trying to open any pages. Your browser has become less useful than explorer or edge. It's the same message no matter what page is attempted to open.

Firefox is not able to perform any download. It allways get a message saying that the download has failed. I´m completely out of solutions to solve this issue. Francisco

G'day,

The attached image is my task manager which shows as being resource hungry for Firefox.....Firefox(9) @ approx 500MB.

This was taken immediately after desktop was rebooted.... nothing else started up....no other users having previous access....ie immediately after reboot

Are the nine sessions normal?

Firefox response time is also slow.

Any suggestions?

Thanks

searches blocked, message says "You don't have permission to access the requested URL on this server. Reference: 18.84e4317.1650916378.518b3b92"

I get this message on everything now. I visit the same websites all the time, can't get to them now. this is quite annoying!

Firefox will only open in Safe mode, previously it was working but now it's not.

I have Ubuntu 22.04 Firefox version 99.0.1 (64-bit)

When I try to open it in command line, it's also only opening in safe mode but I do also get some error messages that I've included below.

So what does all this stuff below from the command line actually mean? And how do I fix it?

matthew@matthew-desktop:/var/log$ firefox Gtk-Message: 22:02:17.854: Failed to load module "canberra-gtk-module" Gtk-Message: 22:02:17.855: Failed to load module "canberra-gtk-module" ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment.

(firefox:23012): Gdk-WARNING **: 22:02:19.034: The program 'firefox' received an X Window System error. This probably reflects a bug in the program. The error was 'BadAlloc'.

 (Details: serial 506 error_code 11 request_code 146 (unknown) minor_code 7)
 (Note to programmers: normally, X errors are reported asynchronously;
  that is, you will receive the error a while after causing it.
  To debug your program, run it with the GDK_SYNCHRONIZE environment
  variable to change this behavior. You can then get a meaningful
  backtrace from your debugger if you break on the gdk_x_error() function.)

Exiting due to channel error. matthew@matthew-desktop:/var/log$

Thanks for last message you sent via "no-repy".

You ask me questions in those e-mails, but I can't reply.

The last had a lot of if you are running this ..... then this ....

I'm not using Windows XP or Vista!!!

I keep my software up to date.

Well, I guess I have to part from Mozilla. For a long while it was so good, but lately ...

Hello Whenever I start a download, it immediately crashes, no matter what you do all downloads fail. Tried solutions that didn't work:

• refresh ff,
• delete profiles,
• uninstall + reinstall.