Firefox Support Forum

One of my FireFox session crashed (I think the page was trying to print something), but now each time I want to restart the browser, this session is immediately restored, which immediately crashes Firefox.

I don't have any chance to interact with its UI at all prior the (re)crash.

How can I force a "clean" firefox browser start in this case?

Microsoft is stopping Firefox from accessing the Lovemoney.com website. Does anyone know why?

It started today. It only applies to Firefox v81, I tried Edge and Vivaldi and they were OK. Perhaps it is because Firefox is my default browser?

I am using Windows 10 Pro 64 bit v 2004, build 19041.508. My email is handled by Microsoft Azure and I use Outlook to view it. The selection of mail that goes into The Junk Email folder is random, moving the sender to my white list does not stop them being junked, so I check the Junk folder and move the messages that I want to save into my Inbox.

Today, I moved a message from Lovemoney.com to the Inbox and looked at it in the Outlook preview window. I clicked on a link for an article I was interested in and a page opened with a title of Microsoft, a message saying:The request is blocked. followed by a long error code. To see if the link in the message was bad, I typed https://www.lovemoney.com/ into the address bar and got the same result.

Here is the page source: <meta content="text/html; charset=utf-8" http-equiv="content-type"> <style type="text/css"> body { font-family:Arial; margin-left:40px; } img { border:0 none; } #content { margin-left: auto; margin-right: auto } #message h2 { font-size: 20px; font-weight: normal; color: #000000; margin: 34px 0px 0px 0px } #message p { font-size: 13px; color: #000000; margin: 7px 0px 0px 0px } #errorref { font-size: 11px; color: #737373; margin-top: 41px } </style> <title>Microsoft</title>

In last couple of the most recent versions of both Firefox and Firefox Enterprise, Access files with ACCDB extensions will not open from a link on an html page. Basically, it will show an error in firefox. It can be saved to the local desktop if we set the option to do so, but we would like to be able to open it only. The file is on a network. We've also tried opening the file in several other browsers (chrome, edge, etc.) and get the same results in all of them except IE. That remains the only browser we can open an Access file in with a link. Microsoft Word and Excel files appear to still be opening fine.

I feel like my Firefox browser cannot support any HTML5 videos. I am using the latest version, I have tried to uninstall and reinstall, but nothing has changed. I have checked my about:config, and my media.mediasource just set well. How can I fix this problem?

For a few weeks now, Firefox does no longer restore all my opened windows (+ tabs).

It very consitently fails to restore one (1) Window, which is also not to be found in History / Recently closed windows (or tabs); Recently closed windows consistently shows (empty).

If I close Firefox with 4 windows, it will restore next session with 3 windows. If I have 3 windows open, 2 will be restored... etc. etc. etc. The window that is not restored can't be predicted. It is not neccesarily the last window used, or open on full screen when close, or least used window... there is not any consistency here...

I am talking about normally closing Firefox, usually through Close all windows from the taskbar.

Where does my missing window go, why won't it restore my full session (check and rechecked all settings, they are correct!)?

I have version 75.0 of firefox. I was browsing as normal and it suddenly locked up. If I type in the address bar then search suggestions appear but nothing loads in the main window. Non of my favourites load. Clicking the new tab button doesn't load a new tab. The menu button opens but the options don't load. I have tried uninstalling. I have removed any sign of mozilla / firefox from my program files and program files x86. If I right click on the main window, the menu that appears has pretty much every option you could imagine. theirs so many option that it scrolls off the screen. on one occasion my laptop blue screened (which it doesn't normally do) but when it came back on firefox worked again until I turned the laptop back on again the next day and it was broke again

getting the yellow bar warning about a web page slowing down your browser. This is happening very frequently now! I don't know how to discover what page is causing the problem? I would like to get this issue corrected soon. Walk me through how to correct this. Thank you. happening on my desk top computer, running Windows 7. and Firefox. V81.0.1 (64bit)

Trouble shooting page info:

Name Firefox Version 81.0.1 Build ID 20200930150533 Distribution ID Update Folder C:\ProgramData\Mozilla\updates\308046B0AF4A39CB Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0 OS Windows_NT 6.1 7601 Application Binary C:\Program Files\Mozilla Firefox\firefox.exe Profile Folder C:\Users\David\AppData\Roaming\Mozilla\Firefox\Profiles\00y5mawf.default Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Performance about:performance Registered Service Workers about:serviceworkers Launcher Process Disabled due to failure Multiprocess Windows 1/1 Enabled by default Remote Processes 11 Enterprise Policies Inactive Google Location Service Key Found Google Safebrowsing Key Found Mozilla Location Service Key Found Safe Mode false Profiles about:profiles Crash Reports for the Last 3 Days Report ID Submitted

All Crash Reports (including 1 pending crash in the given time range) Firefox Features Name Version ID DoH Roll-Out 2.0.0 doh-rollout@mozilla.org Firefox Screenshots 39.0.0 screenshots@mozilla.org Form Autofill 1.0 formautofill@mozilla.org Web Compat 14.0.0 webcompat@mozilla.org WebCompat Reporter 1.4.0 webcompat-reporter@mozilla.org Remote Processes Type Count Web Content 8 / 8 Privileged About 1 Extension 1 GPU 1 Add-ons Name Type Version Enabled ID Amazon.com extension 1.3 true amazondotcom@search.mozilla.org Bing extension 1.2 true bing@search.mozilla.org DuckDuckGo extension 1.1 true ddg@search.mozilla.org eBay extension 1.2 true ebay@search.mozilla.org Facebook Container extension 2.1.2 true @contain-facebook Google extension 1.1 true google@search.mozilla.org InvisibleHand extension 11.39 true canitbecheaper@trafficbroker.co.uk PlugIn-Checker extension 10.1 true jid0-c1av474BVPIHcGJfBp3GkhlhAa4@jetpack Print Friendly & PDF extension 1.3 true ff-addon@printfriendly.com Sort Bookmarks extension 0.6 true sort-bookmarks@heftig uBlock - free ad blocker extension 0.9.5.25 true {2b10c1c8-a11f-4bad-fe9c-1c11e82cac42} Video DownloadHelper extension 7.3.9 true {b9db16a4-6edc-47ec-a1f4-b86292ed211d} Wikipedia (en) extension 1.1 true wikipedia@search.mozilla.org Yahoo Homepage extension 1.5.2 true ff_hpset@jetpack Auto-Sort Bookmarks extension 3.4.1 false sortbookmarks@bouanto Block Site extension 0.1.9 false {07046613-1993-4b66-9dd1-9dd1ce581cb7} Capital One Shopping: Formerly Wikibuy extension 0.1.838 false {aff8af88-06a9-4eee-b383-3af08c47b8c8} Honey extension 12.4.4 false jid1-93CWPmRbVPjRQA@jetpack Rakuten: Get Cash Back For Shopping extension 4.43.0 false {35d6291e-1d4b-f9b4-c52f-77e6410d1326} The Camelizer extension 2.9.7 false izer@camelcamelcamel.com Graphics Features Compositing Basic Asynchronous Pan/Zoom wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info EGL_VENDOR: Google Inc. 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As the title states, everytime I start Firefox (a new session), I am asked to solve the recaptcha.

I understand that this is because of the unknown or malicious traffic from the network. But, when I use any other browser, I don't need to solve the recaptcha. On Firefox I have to do this every single time.

I tried updating the Browser, I tried uninstalling and reinstalling and now I have switched to Nightly but the problem is still there.

The problem was there with no add-ons i.e. the fresh install and also with a couple of month use.

I cant start firefox. I think its because of this zombie process that persists through reboots. I have been trying to kill this process that shows up as firefox.exe and always has the same PID, I am the OP here: https://superuser.com/questions/1590386/cant-kill-task-windows# I tried disabling Mozilla Maintenance and Default Browser Agent, and I tried to find the task from tobedeleted itself but I cant. It persists through reboots and I cant start firefox. The process is called nsqB412.tmp (if I look in properties, in task manager under details it goes by firefox.exe) and it lives in a folder with all these other little .tmp files. I have tried reinstalling and uninstalling firefox as well

Hi everyone; today I got this error: "Could not be saved because the source file could not be read" when I tried to save a zip archive and it happens also with some video files, not with pdfs, photos, excels and docxs. I can download those files from edge with no problem. The problem seems to be associated with my wifi connection because if I try with android hotspot it works. Also my other pc connected to the same wifi and running firefox with windows 10 does not have that problem. I tried rebooting firefox, uninstalling and reinstalling it, installed nightly, did a windows recovery to yesterday, but the problem persist. This morning, before I noticed the problem I used dns jumper to change my dns from google one to opendns but changing again or setting default values doesn't solve.

At first I was getting the something not wrong but don't fret we'll give it another shot message so I looked online and added Twitter to a block list and cleared all my cookies. This got rid of that message and I was able to get to the login page but when I go to login it still won't let me. I know the password is right (it also doesn't say anything like incorrect username/password). Someone in another forum had mentioned going into configs and flicking something from true to false or vice versa and that also didn't work. Most places I look just say the same old thing about cookies. It works perfectly fine on the mobile app and Chrome still but I prefer Firefox. I'm out of ideas.

Hello Team,

we are experiencing some playback failures with the latest version of Firefox (v.81). Basically, several Video-On-Demand assets are totally failing and we get the following error message once selected : "ns_error_failure (0x80004005).

Here an example of the issue : https://www.rte.ie/player/series/nationwide/SI0000001172?epguid=IH000382899

The same asset is playing fine with other Web Browsers.

I also recorded an .HAR session while this issue is happening (please find it here: https://we.tl/t-Z534T3HX8z)

Could you please support us in troubleshooting this issue? For any further explanations or details, don't hesitate to contact me.

Thanks! Mauro.

Hello in the last 2-3 days suddenly youtube keep taking significantly more time loading video and playing them. Also the videos keep stuttering mid play. I've checked both my connection and router setting and everything is normal. Anyone having this problem?

I recently did a fresh install of Windows. I'm back to Firefox and using Version 81.0.1 (64-bit). I've noticed that my browser will sometimes lag or freeze, and it does it mostly when switching between two tabs - sometimes with just one tab open it will lock up for about 5-10 seconds then go back to working fine. Is there anything I can check to see if something is causing this issue? It's becoming very annoying. I only have three extensions installed, and it was doing it before I added them back.

Since some of the companies that I have online accounts with have updated their sites I am finding they are all broken in Firefox but not Chrome. Either the pages do not load at all or they load but without the login boxes. I really do prefer Firefox. Can your next update resolve this? Soon I hope.

I am running Mac OS X 10.11.6

Thanks

Recently firefox has started printing everything in duplex (double sided). The print dialog that pops up when printing has the duplex box unchecked, so should print single sided.

In about:config print.printer_HP_LaserJet_4050_Series_PCL_5.print_duplex is set to 2. If I change this to 0 I get single sided printing for a random small amount of time, but at some point it reverts to 2 and duplex printing.

This does not occur in other browsers.