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Verification code arrives late

I cannot sync Firefox - it asks for a verification code but the VC arrived literally 2 hours later! When I plugged it in, of course it was invalid. Attempting to log in… (read more)

I cannot sync Firefox - it asks for a verification code but the VC arrived literally 2 hours later! When I plugged it in, of course it was invalid. Attempting to log in with newly installed Cinnamon Mint 20.3.

Asked by rhballew 2 months ago

Answered by Dropa 2 months ago

  • Solved

Grammarly.com not letting me log in

Grammarly.com is not letting me log in because the continue bar keeps loading. It won't let me enter my email and press enter, nor is autofill working. I've contacted the… (read more)

Grammarly.com is not letting me log in because the continue bar keeps loading. It won't let me enter my email and press enter, nor is autofill working. I've contacted them, but the solutions they're telling me to do have had no success. I've already disabled other extensions to see if that was the problem, but it wasn't. I cleared cache and cookies, and I've also removed the autofill option as well. My firefox is up to date.

Asked by Kandyce 2 months ago

Answered by FredMcD 2 months ago

  • Solved

Firefox seems to forget download history after a few seconds + Downloads panel does not open

So this issue just started and it's really annoying. In order to actually see the downloads, I first have to enable the menu bar and then go Tools -> Downloads Clickin… (read more)

So this issue just started and it's really annoying.

In order to actually see the downloads, I first have to enable the menu bar and then go Tools -> Downloads

Clicking the ↓ button should open a panel of recent downloads but nothing appears when I click on it. Furthermore, the "download complete" notification that this panel provides are no longer present.

The animation for the panel still works though.

Is there a solution to this?

Asked by ExileFox 1 month ago

Answered by ExileFox 1 month ago

  • Solved

Keeping mouse cursor over new tab button stops adress bar from updating

My problem is this: If I click on the open new tab button, and then I keep my cursor there, such that I get the little tooltip "Open a new tab (Ctrl+T)..." , Firefox will… (read more)

My problem is this:

If I click on the open new tab button, and then I keep my cursor there, such that I get the little tooltip "Open a new tab (Ctrl+T)..." , Firefox will stop the address bar from updating---it won't show my keyboard inputs, not will it search, or do anything else. This will resolve itself after I move my cursor away from the open new tab button and the tooltip stops showing, even my inputs will appear there.

This quite annoying, especially when opening a tab to search for something quickly...

Asked by frz 2 months ago

Answered by frz 1 month ago

  • Solved

Website log in form not showing (Firefox 99 on Linux)

Hi, I've upgraded to Firefox 99 (on Linux) and a website that works fine in Firefox 88 and Chromium 101 has stopped working for me - I can't get the log in form to show u… (read more)

Hi,

I've upgraded to Firefox 99 (on Linux) and a website that works fine in Firefox 88 and Chromium 101 has stopped working for me - I can't get the log in form to show up.

This is in a standard window (as opposed to private) with all add ons disabled, Enhanced Tracking Protection switched off for the site and protection settings set to 'Custom' with everything switched off (and same with protection settings set to 'Standard').

The website is:

https://www.riverford.co.uk/

and then click on person icon in the top right corner.

I'm having similar problems with other websites, eg

https://www.ebi.ac.uk/interpro/

in a private window (but weirdly works fine in a standard window) - click on 'Example protein sequence' to fill in a sample sequence and then press 'Search'. In a standard window this works but in a private window the 'Search' button doesn't work. (If the search button does work for you, please delete the job afterwards by clicking on the rubbish bin/trashcan icon so as not waste their resources.)

Asked by Martin 1 month ago

Answered by Martin 1 month ago

  • Solved

Firefox always crashes on exit

Not sure when it began, probably before the current version, i.e. it's not related to the latest update. When exiting, everything seems fine at first but then Crash Repor… (read more)

Not sure when it began, probably before the current version, i.e. it's not related to the latest update. When exiting, everything seems fine at first but then Crash Reporter pops up. If I try to restart my Windows/PC with FF open, the restarting becomes blocked by Firefox, so I have to cancel the restart and deal with Crash Reporter first.

The same crash happens in Troubleshoot Mode.

I don't have any special security software (aside from Malwarebytes with real-time protection disabled).

Latest reports: bp-3e00592e-2756-43bf-9642-01b550220502 bp-2435de7c-8279-4d85-b151-b94380220502

Signature is different (almost) every time but as far as I remember no crash felt any different from the two crashes above. For example: bp-093ec6db-d0e2-4f05-8dbd-e03b50220429 bp-47c1b14c-cba2-4007-9f53-089fc0220429 bp-f4ca1090-d760-4209-a47f-8d40e0220429 bp-4a506f38-75ac-4f62-b4bc-324f00220429 bp-d9a19762-4234-450e-82ed-d41940220429 bp-1b0e9da0-29e6-4107-ad7e-ed77f0220429

Asked by maximkamalov 1 month ago

Answered by FredMcD 1 month ago

  • Solved

corrupted booksmarks Firefox 99.0.1 on MacOS 12.3.1 Macbook Air (M1)

Many of my bookmarks are corrupted. They point to other websites, not the bookmarked one. Has anyone else had this problem? Is there a fix? Thanks for any info/advice… (read more)

Many of my bookmarks are corrupted. They point to other websites, not the bookmarked one. Has anyone else had this problem? Is there a fix? Thanks for any info/advice. George

Asked by 7640 1 month ago

Answered by FredMcD 1 month ago

  • Solved

Youtube Music pauses when not in focus

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This ha… (read more)

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This happens consistently with two different Firefox profiles.

I admittedly have a quite a few plugins installed, so I tested this in a private window and this issue does not occur.

I attempted disabling the obvious plugins UBlock, 'I don't care about cookies', and Tampermonkey without any success. I also tried using a different user-agent without any success.

edit: removed erroneous error information

Asked by Hunter 1 month ago

Answered by Dropa 1 month ago

  • Solved

YouTube 4K video playback performance issue on Windows 11

I had been using Firefox browser for awhile, but because of playback performance issue, I have to using another browser just for video playing, especially for 4K video. C… (read more)

I had been using Firefox browser for awhile, but because of playback performance issue, I have to using another browser just for video playing, especially for 4K video.

Compared to Edge, Firefox seems taking more resources to playback the YouTube video and more heat. When look at the Task Manager, the Video Processing is 0%, and GPU is running significantly more resources on '3D'.

Asked by mingsun123 2 months ago

Answered by mingsun123 1 month ago

  • Solved

Firefox 99 is not applying the chosen content action for MSMoney OFX files - deosn't matter what action is chosen it just saves

Until the last FF release (99), when I downloaded files from my bank for MSMoney FF would apply the action to use the MS Money import handler. Not anymore. FF will now … (read more)

Until the last FF release (99), when I downloaded files from my bank for MSMoney FF would apply the action to use the MS Money import handler. Not anymore. FF will now only save the file. Even if I choose "always ask" it still just saves the file - never asks what to do with it (save or open with). Please fix this. It's worked fine for decades and now doesn't work at all. I tried adding images to show what happens but the ones that show what FF is doing and the FF settings won't upload. Only the banking download page images will upload. They just show that I pick MSMoney as the download format.

Asked by nvanbeancounter 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Firefox pinterest button installed but not visible

Firefox tells me the Pinterest save button is installed but it is not visible to me. I have tried removing it and adding it again but it is still not visible. It seemed t… (read more)

Firefox tells me the Pinterest save button is installed but it is not visible to me. I have tried removing it and adding it again but it is still not visible. It seemed to disappear when Firefox did its renewal thing and I had to sort out all my favourites along the task bar again.

Asked by cathyetal 2 months ago

Answered by YongHan 2 months ago

  • Solved

Firefox Browser

I am trying to use a new HP Spectre laptop which will be my all purpose home computer. I selected Firefox Browser as the default browser but I don't believe it has ever c… (read more)

I am trying to use a new HP Spectre laptop which will be my all purpose home computer. I selected Firefox Browser as the default browser but I don't believe it has ever come up as my browser. It is loaded among many other apps (?). I used to call them programs (?). I get Edge, Chrome, Bing, and others, none of which I want or ask for. They just seem to appear randomly.

Asked by Kandra Hahn 1 month ago

Answered by FredMcD 1 month ago

  • Solved

Firefox Browser

I wonder why the latest browser does not have a Home Button.It is easier to close the blank browser with the Home Button.Closing the blank browser helps the system restar… (read more)

I wonder why the latest browser does not have a Home Button.It is easier to close the blank browser with the Home Button.Closing the blank browser helps the system restart smoothly in the next session.

Asked by RANGANATH 1 month ago

Answered by RobertJ 1 month ago

  • Solved

YouTube TV (incorrectly) says my browser isn't current

YouTube TV won't load in my Mac OR my Windows Firefox. Error: "Please use the latest version of Firefox to watch YouTube TV on your desktop." I'm running 99.0.1. Enhance… (read more)

YouTube TV won't load in my Mac OR my Windows Firefox.

Error: "Please use the latest version of Firefox to watch YouTube TV on your desktop."

I'm running 99.0.1. Enhanced tracking off. Extensions off.

YouTube support has been no help! Any ideas here?

Thank you.

Asked by s30 2 months ago

Answered by s30 2 months ago

  • Solved

How to get rid of leftover separators in bookmark menu?

I removed everything from the bookmarks menu that I don't need. Now there is a battery of separators left, consuming menu space. See attached screenshot of German Firefox… (read more)

I removed everything from the bookmarks menu that I don't need. Now there is a battery of separators left, consuming menu space. See attached screenshot of German Firefox version.

How to get rid of at least four of those five separators?

Also, it would be great to have all my bookmarks at the top of the menu, while all that stuff I rarely need (Show bookmark sidebar, More bookmarks, Bookmars symbol bar ...) is at the bottom. Is there an way to change that?

Asked by peter596 2 months ago

Answered by cor-el 2 months ago

  • Solved

Will there be a generic icon for websites without favicons?

I don't know if this is a problem with my installation, but websites without specific favicons (e.g.: https://forum.librivox.org/index.php?sid=fd7dca1ba59c207dd2512169567… (read more)

I don't know if this is a problem with my installation, but websites without specific favicons (e.g.: https://forum.librivox.org/index.php?sid=fd7dca1ba59c207dd25121695677d565) don't have a placeholder icon in the tab. Is this intended behavior? There's the globe icon for bookmarks without favicons, couldn't that be used if a website doesn't have one? I think that would contribute to some visual consistency :)

I have looked across various support forums for information on this, I only see posts regarding favicons and bookmarks, not the tab itself, so apologies if this has been asked and answered already!

Asked by Patrick 1 month ago

Answered by Terry 1 month ago