Showing questions tagged: Show all questions
  • Solved
  • Archived

lost all my bookmarks

after 10 years of windows 10 i now have a new computer with windows 11. But i now have lost all my bookmarks.Is there a way you can help to get them all back? Any help w… (read more)

after 10 years of windows 10 i now have a new computer with windows 11. But i now have lost all my bookmarks.Is there a way you can help to get them all back? Any help will be appreciated...........thank you.........Franco

Asked by francocittati 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Firefox version 100 and higher will not load web pages

A routine update from Firefox version 99 to version 100 caused Firefox to quit loading web pages, including the Settings page. Firefox appears to load normally but will n… (read more)

A routine update from Firefox version 99 to version 100 caused Firefox to quit loading web pages, including the Settings page. Firefox appears to load normally but will not display any web page. The only thing that works consistently is Help/About Firefox. System: Lenovo E495 (AMD Ryzen 5 3500U) running Windows 10 Pro 21H2, build 19044.1706 Symptoms:

  • Version 100 and higher work correctly in trouble-shooting (safe) mode
  • Refresh does not resolve the problem
  • Manually removing extensions (NoScript and Cookie AutoDelete) does not resolve the problem
  • Uninstalling Firefox and existing profiles (all Mozilla folders in AppData/*), then making a clean install of version 100 does not resolve the problem
  • Removing version 100 and reinstalling version 99.0.1 restores normal operation (repeatable with higher versions)
  • Updating from version 99.0.1 to version 100.0.2 or version 101.0 does not resolve the problem
  • I have not tried removing any Mozilla registry keys

Asked by HeathR 1 year ago

Answered by HeathR 1 year ago

  • Solved
  • Archived

Firefox seems to forget download history after a few seconds + Downloads panel does not open

So this issue just started and it's really annoying. In order to actually see the downloads, I first have to enable the menu bar and then go Tools -> Downloads Click… (read more)

So this issue just started and it's really annoying.

In order to actually see the downloads, I first have to enable the menu bar and then go Tools -> Downloads

Clicking the ↓ button should open a panel of recent downloads but nothing appears when I click on it. Furthermore, the "download complete" notification that this panel provides are no longer present.

The animation for the panel still works though.

Is there a solution to this?

Asked by ExileFox 1 year ago

Answered by ExileFox 1 year ago

  • Solved
  • Archived

email provider

Since the latest Firefox, I cannot load Bell Webmail when I am using my VPN. Everything works fine with Edge. I am not tech savvy, but is there something in "settings" t… (read more)

Since the latest Firefox, I cannot load Bell Webmail when I am using my VPN. Everything works fine with Edge. I am not tech savvy, but is there something in "settings" that should be adjusted. Bell says that Firefox is the problem. Alan

Asked by moodyblue100 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

corrupted booksmarks Firefox 99.0.1 on MacOS 12.3.1 Macbook Air (M1)

Many of my bookmarks are corrupted. They point to other websites, not the bookmarked one. Has anyone else had this problem? Is there a fix? Thanks for any info/advice… (read more)

Many of my bookmarks are corrupted. They point to other websites, not the bookmarked one. Has anyone else had this problem? Is there a fix? Thanks for any info/advice. George

Asked by 7640 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Amazon, ebay/ other online shopping websites pop up as number 1 result after 1s-2s

whenever I search something that (is / sounds like) a product amazon links or other online shopping links show up as the number 1 results after a short delay. I have been… (read more)

whenever I search something that (is / sounds like) a product amazon links or other online shopping links show up as the number 1 results after a short delay. I have been redirected to amazon many times when I tried to click the #1 result but the amazon link pops up where the #1 result was.I have uplaoded 2 images the one where steam is the #1 result is what i want it to be, the second Image is what happens after a short delay.

Asked by giovanniwells544 2 years ago

Answered by giovanniwells544 1 year ago

  • Solved
  • Archived

add-ons

Looking for free border designs, and have found the add-on easy search tool required for most of them. Their web site has the add-on for Firefox, but how safe is it? Than… (read more)

Looking for free border designs, and have found the add-on easy search tool required for most of them. Their web site has the add-on for Firefox, but how safe is it? Thanks.

Asked by pennypincher 1 year ago

Answered by pennypincher 1 year ago

  • Solved
  • Archived

Firefox passwords

My windows got corrupted had to reinstall everything and this means i have lost my old Firefox account password is there anyway i can get all those saved passwords as i n… (read more)

My windows got corrupted had to reinstall everything and this means i have lost my old Firefox account password is there anyway i can get all those saved passwords as i need them. Any help would be great

Asked by Dudman 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Firefox 99 is not applying the chosen content action for MSMoney OFX files - deosn't matter what action is chosen it just saves

Until the last FF release (99), when I downloaded files from my bank for MSMoney FF would apply the action to use the MS Money import handler. Not anymore. FF will now … (read more)

Until the last FF release (99), when I downloaded files from my bank for MSMoney FF would apply the action to use the MS Money import handler. Not anymore. FF will now only save the file. Even if I choose "always ask" it still just saves the file - never asks what to do with it (save or open with). Please fix this. It's worked fine for decades and now doesn't work at all. I tried adding images to show what happens but the ones that show what FF is doing and the FF settings won't upload. Only the banking download page images will upload. They just show that I pick MSMoney as the download format.

Asked by nvanbeancounter 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Stange 'ghost' over text entry fields

I am having a weird issue in Firefox. This issue happens on all websites, in all text entry fields of any kind. It is like there is another 'ghost box' overlapping each… (read more)

I am having a weird issue in Firefox. This issue happens on all websites, in all text entry fields of any kind.

It is like there is another 'ghost box' overlapping each entry field. It is hard to tell in the pics (was hoping I could post a video), but in the first one you can see the cursor is slightly lower than the actual field. If I type, nothing will appear. Then if I click again, a bit higher, I can type into the actual field.

I have never seen this before but it happens on ALL websites. It is a bit frustrating having to re-click all the time. Also, I was getting concerned there might be some keylogger or weird virus on my machine. Any ideas what is wrong here?

Asked by mysmu 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

FIND bar popping up when I type eg editing a comment box on waitrose.com

When I type in the main firefox pane I sometimes get the search bar popping, cf the discussions 4 years ago. No idea why, I haven't added any addons. Maddening. It's n… (read more)

When I type in the main firefox pane I sometimes get the search bar popping, cf the discussions 4 years ago. No idea why, I haven't added any addons. Maddening. It's not doing it now or i couldn't have sent this.

Asked by john.washbrook 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Amazon.com "returns and orders" do not load

Amazon.com works on Firefox on my second desktop computer and on my iPhone. It does not work properly on my primary desktop, this one It does work on my desktop using … (read more)

Amazon.com works on Firefox on my second desktop computer and on my iPhone. It does not work properly on my primary desktop, this one It does work on my desktop using Edge. Everything in Amazon.com works on this desktop except I cannot view my previous orders, the link in the upper right corner ""returns and orders." It begins to load but the orders do not load. I cannot see any of them.

I uninstalled Firefox, ran Ccleaner to clean the registry, then it's Health feature, I probably should have restarted after doing that.

I installed a new download of Firefox twice; it fails.

Asked by nantucketbob 2 years ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Firefox freezes after starting recording profile

I am trying to use the profiler. I have added the button as stated in https://profiler.firefox.com/, but when I hit Start Recording Firefox completely freezes and I have … (read more)

I am trying to use the profiler. I have added the button as stated in https://profiler.firefox.com/, but when I hit Start Recording Firefox completely freezes and I have to quit it. My OS is Ubuntu 20.04. I have tried with version 91 in a virtual machine and it works fine. Have also tried with version 93 in a virtual machine with Fedora 35 and even though it lets me start recording, the moment I hit stop it freezes.

Asked by davidxtejada 2 years ago

Answered by davidxtejada 1 year ago

  • Solved
  • Archived

Issue with multiple tabs, or staying in the same tab when clicking on a ling in email

For a few days now this thing with the tabs is driving me crazy. When I click on some link a new tab opens, then I click on another link another tab opens. Following so… (read more)

For a few days now this thing with the tabs is driving me crazy. When I click on some link a new tab opens, then I click on another link another tab opens. Following some instructions I went to about:config where I was asked to look for neww, then change the default from 3 to 1. That solved the issue with opening multiple tabs, but now when in gmail and I click on a link it remains in the same page and I have to keep getting back to gmail to continue reading my emails.

That was not the behavior before. When I clicked on a link in my email I was taking to a new tab. Which was OK. But then lately every time I click on something it keeps opening new tabs. This is so annoying.

What can I do to go back to the settings I had a week or more ago.

This is FRUSTRATING!!!!

Thanks so much for your help on this matter.

Ana

In email when I click on a link

Asked by anachoto 1 year ago

Answered by anachoto 1 year ago

  • Solved
  • Archived

intense disk activity after closing firefox

Every time I close Firefox, whether normally or using Allt-F4, there is a short pause (1 - 2 seconds) then around 20 - 30 seconds of intense disk activity which locks eve… (read more)

Every time I close Firefox, whether normally or using Allt-F4, there is a short pause (1 - 2 seconds) then around 20 - 30 seconds of intense disk activity which locks everything else on my PC (Win 10 pro 64). If I hard shut down the pc (ie, switch off the power) there is no adverse effect on firefox after restart, so whatever it's doing is apparently unnecessary anyway. How do I cure this, it's irritating me intensely - enough to seriously consider using another browser

Asked by rdl 1 year ago

Answered by cor-el 1 year ago