Showing questions tagged: Show all questions
  • Locked

Drag & Drop Attachments Explorer to Outlook 365 Web App

duplicate of [/questions/1373309[ After new update I am unable to drag and drop files to attached to Outlook 365 web email. I just installed the 99.0.1 update and this di… (read more)

duplicate of [/questions/1373309[

After new update I am unable to drag and drop files to attached to Outlook 365 web email. I just installed the 99.0.1 update and this didn't fix it either. After a web search I noticed that many others are having this issue. Are we working on it?

Asked by rickyhelvey 2 months ago

  • Solved

Problem with hw video decode on 1135g7

I has notebook ThinkPad E14 Gen 2 with i5-1135g7. First time I discovered problem in Firefox 95. I used win 10. HW decode stop working at all. I don't changed anything(no… (read more)

I has notebook ThinkPad E14 Gen 2 with i5-1135g7. First time I discovered problem in Firefox 95. I used win 10. HW decode stop working at all. I don't changed anything(no new version of driver have been installed, no browser update, bios and etc) hw decode just stop working in Firefox. Edge and video players still use hw decode. I tried to reinstall firefox with fully cleared(remove Mozilla folders from appdata and clear temp folder) but it don't solve the problem. Recently I hear that in firefox 100 av1 will be accelerated with hw decode. I decided to make clean install of win 11. And in clear system(no matter win 10 or win 11) firefox use hw decode. I was happy with it, but no long. When I turn ac charge off and tried to start youtube video it tried to start in 10-20 seconds and then plaing without hw decode. And It not changed back when I connect ac charge back and make reboot. And clear install of firefox also has no effect. I think it in the same state as it was before windows reinstall. It can be matter than I set windows settings for ac mode max performance and for battery mode max energy efficiency. Also I had klite codec pack installed but all work with it while I was on ac(and other programs continue work now).

I think hw decode very matter for notebooks battery lifetime. I sad that I had to use edge to watch youtube. I hasn't problems like this in my desktop pc with nvidia card(but it always in max performance mode).

At least I watching how to reset firefox hw decode state to find which is cause problems(windows energy saving settings, codec pack or something else). I not found any information about this.

Asked by abubaca4 2 months ago

Answered by abubaca4 2 months ago

  • Solved

the plus tab to open a new tab has disappeared from my browser

Hello, For no reason I can easily identify, the plus symbol labeled tab to open new tabs from the browser has disappeared. I can still easily use the right click of the m… (read more)

Hello, For no reason I can easily identify, the plus symbol labeled tab to open new tabs from the browser has disappeared. I can still easily use the right click of the mouse or the control t keyboard trick, but I would much prefer the convenience of the ever available and accessible plus tab option. Your help to restore this feature would be very much appreciated. I use a Dell pc laptop with Windows 365 and Firefox. Thank you, Milagra Tyler [email removed from public]

Asked by milagras 2 months ago

Answered by cor-el 2 months ago

  • Solved

Firefox automatically downloading files instead of asking

After a forced update, firefox stopped giving the popup that lets you choose what to do with the file. A temporary fix is to go into options and set "Always ask you where… (read more)

After a forced update, firefox stopped giving the popup that lets you choose what to do with the file.

A temporary fix is to go into options and set "Always ask you where to save files", however this is clunky, and much much slower, so is there any way to get this popup back?

If not, then i will have to migrate to a different browser for safety, since this new "Feature" can be easily abused by hackers and malicious websites.

Asked by cvfnfyltcglvwjgzve 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

websites visited with Firefox - large words, no symbols, over-run words

The menu in selected websites do not show typical icons. I only see words and they are in large font; the words run over each other. (Please see attached screenshot for o… (read more)

The menu in selected websites do not show typical icons. I only see words and they are in large font; the words run over each other. (Please see attached screenshot for one website.) This issue renders functionality of the website inoperable. This issue happens to about 40-50% of the websites I interact with.

For the same website in Chrome, this issue does not occur.

How to fix this in Firefox? Thank you.

Asked by dwhydro 2 months ago

Answered by FredMcD 2 months ago

  • Solved

Inbox changes

The density in the gmail inbox is set to compact, but every time I log in it becomes normal with an obscure symbol in the box to the right. How can I get gmail to be comp… (read more)

The density in the gmail inbox is set to compact, but every time I log in it becomes normal with an obscure symbol in the box to the right. How can I get gmail to be compact right from the start?

Asked by Göran 2 months ago

Answered by jeyson1099 2 months ago

  • Solved

After the latest time Firefox forcibly closed all windows and updated itself, twitter, crunchyroll and gmail don't work. They work fine on Google Chrome, but not on Firefox. I just can't sign in/Log in to these sites.

I had two Firefox windows open, one private and one not, and a lot of tabs open on both, and while I was browsing the internet on the non-private tab, suddenly both of th… (read more)

I had two Firefox windows open, one private and one not, and a lot of tabs open on both, and while I was browsing the internet on the non-private tab, suddenly both of them close. I reopen Firefox (or it reopens itself, I don't quite remember) and it shows me a message telling me about how I can save articles on pocket to read them later instead of keeping lots of tabs open. I restore my session, and most (but, bizarrely, not all) of my tabs come back, but then, I try to log into gmail, and I never get past the stage where it asks me my email adress, I keep re-entering my email and clicking on the next button and it just loads the same page again, and when I try to log into crunchyroll it brings me to a page that just keeps loading and stays black without ever being truly loaded, and when I try to log into twitter everything stays black too except with a twitter logo in the center. I can still go to some other sites on Firefox, and I can still go to twitter, gmail, youtube and crunchyroll on Google Chrome, but twitter, gmail, YouTube and Crunchyroll don't seem to work on FireFox and I don't understand why!

Asked by dbdlucas 2 months ago

Answered by FredMcD 2 months ago

  • Solved

Bookmarks toolbar empty

I have installed Firefox for windows 10 on a new laptop. I was able to sign in for synchronizing and got all my bookmarks synced on this machine. I'm able to view the b… (read more)

I have installed Firefox for windows 10 on a new laptop. I was able to sign in for synchronizing and got all my bookmarks synced on this machine. I'm able to view the bookmarks in sidebar, but the toolbar is empty. Even when i select "Always view Bookmarks toolbar", and I drag and drop "bookmarks toolbar items" to the appropriate toolbar. I've uninstalled firefox, deleted the appropriate mozilla folder in C:\ProgramData and C:\Program Files and ran cleandisk but for some reason i still am getting an empty toolbar.

I've tried several refresh installs and sometimes after I close firefox once, and reopen, the toolbar is filled with my bookmarks, but if I close it and open it again, the bookmarks are gone and don't reappear. Can anyone help?

Asked by Matt 2 months ago

Answered by cor-el 2 months ago

  • Solved

The most recent Firefox Update and png image files

After the most recent Firefox update from April 7th, 2022, I've been unable to download png image files to my pc. Is there something I can do to change this, please? Than… (read more)

After the most recent Firefox update from April 7th, 2022, I've been unable to download png image files to my pc. Is there something I can do to change this, please? Thank you.

Asked by caelestis20032000 2 months ago

Answered by cor-el 2 months ago

  • Solved

Monospace font not being chosen correctly when font-family starts with missing fonts

I've just started noticing in Firefox 99 on Arch Linux that Firefox is using the wrong font when the font-family is given as "ui-monospace/other fonts..., monospace". Thi… (read more)

I've just started noticing in Firefox 99 on Arch Linux that Firefox is using the wrong font when the font-family is given as "ui-monospace/other fonts..., monospace". This looks similar to the issue mentioned here: https://support.mozilla.org/en-US/questions/1351497

The inspector for these websites underlines "monospace" as the active font, but then uses a non-monospace font (in my case, Bitstream Vera Sans) to display the content. This does not happen when the font-family is "monospace,monospace" or "monospace". I can't quite figure out exactly what causes the font to be chosen incorrectly: sometimes it does show up if I have the preceding fonts installed, e.g. Consolas or Liberation Mono, but other instances do not look as intended.

Currently, I have fontconfig set up such that: $ fc-match :family=ui-monospace VeraMono.ttf: "Bitstream Vera Sans Mono" "Roman" $ fc-match :family=monospace VeraMono.ttf: "Bitstream Vera Sans Mono" "Roman"

Firefox's fonts in about:preferences are configured as all defaults: Serif: Bitstream Vera Serif Sans: Bitstream Vera Sans Monospace: Bitstream Vera Sans Mono

Asked by Tim Alberdingk Thijm 2 months ago

Answered by Tim Alberdingk Thijm 2 months ago

  • Solved

detection of WIN11 via javascript

I have a website and I would like to differentiate between win 10 and win 11. As the user agent between the both is the same, I'm looking for a solution. Does anyone has … (read more)

I have a website and I would like to differentiate between win 10 and win 11. As the user agent between the both is the same, I'm looking for a solution. Does anyone has an idea? thx, Eric

Asked by ebioul 2 months ago

Answered by cor-el 2 months ago

  • Solved

download popup not opening when clicked

Hello! Sometimes when I download something, when I click on the download icon in the toolbar, the download popup doesn't appear. I can fix this by restarting firefox or o… (read more)

Hello! Sometimes when I download something, when I click on the download icon in the toolbar, the download popup doesn't appear. I can fix this by restarting firefox or opening a new window. Why does this happen? I am using Linux Mint Cinnamon 20.3

Asked by -elison- 2 months ago

Answered by cor-el 2 months ago