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  • Archived

You have the wrong information

I had a Firefox account on my phone. I got hacked. So I uninstalled the Firefox app. I got the upgrade for Lookout and added that to my phone. I opened a new Firefox brow… (read more)

I had a Firefox account on my phone. I got hacked. So I uninstalled the Firefox app. I got the upgrade for Lookout and added that to my phone. I opened a new Firefox browser on my PC because I was tired of Google and I don't like Bing. I think you are still using my phone account. dawniegirl1973. lt has never been a primary or secondary email for phone or Pc. But you caught the last hacker! I would like an upgrade with Firefox on both PC and phone if I wouldn't have to pay for both devices. Would that cover both PC and phone? They are not linked, but they do share 2 emails and passwords. I also would like VPN, if that would secure my wifi. But I need a network that I can use for all my internet needs. I don't know what all VPN does. Please help me out. I don't know what to do anymore. It's all gotten so confusing. I'm tired of being hacked. Please advice. I trust, you, Firefox and I want you on both devices can we do this?

Asked by dawn 2 years ago

Last reply by dawn 2 years ago

  • Archived

account not active ... contact administrator

I have loved being a Mozilla-stuff user intermittently since teaching on Netscape 1.1, and now am making Firefox 98.02 my default browser. I like both Safari and Firefox,… (read more)

I have loved being a Mozilla-stuff user intermittently since teaching on Netscape 1.1, and now am making Firefox 98.02 my default browser. I like both Safari and Firefox, and sometimes use them simultaneously for two accounts on the same service (not right now). My physically pristine 2015 Mac cannot install OS's past the 10.12 I have, so Safari is failing. But I am exasperated at runarounds when trying to set up this Firefox account. I used the emailed verification code and seemed to get in, but got the red-box message "This account... administrator... error." I cannot tell whether the site is letting me use it normally, but I think not. I just spent an hour in help forums. Geesh, tech complexity has mushroomed since my LAN work in the 90s, and you volunteers get to cope with inarticulate queries like mine! Upload is failing of jpg screen shot that has been made anonymous. Help?

Asked by john.r.mcclelland 2 years ago

Last reply by Paul 2 years ago

  • Archived

Can Firefox automatically start new session after crash, without user input?

Is there any to make Firefox automatically restart a new session (loading the start page) after a crash, without any prompts? Context: This is for a disabled person who… (read more)

Is there any to make Firefox automatically restart a new session (loading the start page) after a crash, without any prompts?

Context: This is for a disabled person who cannot use input devices: I start her computer every morning before going to work and load a long Youtube playlist of videos, so she doesn't have to do anything. But if Firefox crashes 5 minutes after I left, she cannot restart anything herself and has to wait until I come back.

Any ideas?

Asked by BlueShirt 2 years ago

Last reply by cor-el 2 years ago

  • Archived

browser support

I tried going online this morning and was met with an update screen. When I tried to go to any site I was met with a blue dot going back and forth and no other response.… (read more)

I tried going online this morning and was met with an update screen. When I tried to go to any site I was met with a blue dot going back and forth and no other response. It didn't matter which site I tried, it wouldn't connect with any of them. Thinking it might be a problem with my isp, I tried through Edge and was able to connect with the sites. I did try reloading Foxfire and restarting my computer, bur neither seemed to have any effect. And yet I'm able to connect to Mozilla, go figure.

Asked by jeffgoertz 2 years ago

Last reply by jeffgoertz 2 years ago

  • Archived

Place holders upside down in Google News (logged in)

The arrows for place holders, such as Page Up, on Google News are appearing as large fonts and sometimes upside down. Not sure if it's a local issue or not but I thought … (read more)

The arrows for place holders, such as Page Up, on Google News are appearing as large fonts and sometimes upside down. Not sure if it's a local issue or not but I thought I'd report in case it's global. I wouldn't know how to title the search to see the issue has been reported. Forgive me if so.

Edition Windows 10 Home Version 21H2 Installed on ‎2/‎27/‎2022 OS build 19044.1586 Experience Windows Feature Experience Pack 120.2212.4170.0 AMD Ryzen 3 3350U with Radeon Vega Mobile Gfx 2.10GHz Firefox 98.0.1 (64-bit) Chrome: Version 99.0.4844.74 (Official Build) (64-bit) Website: https://news.google.com/topstories?hl=en-US&gl=US&ceid=US:en

Asked by whocanduncan 2 years ago

Last reply by whocanduncan 2 years ago

  • Archived

prefs.js -- malware inserted

The Firefox prefs.js file was quarantined by avast yesterday. Message indicated malware had infected the file. Now when I click on the Firefox icon the MSN browser come… (read more)

The Firefox prefs.js file was quarantined by avast yesterday. Message indicated malware had infected the file. Now when I click on the Firefox icon the MSN browser comes up. How can I get back to using Firefox safely? Can I uninstall Firefox, then re-install it to make the problem go away?

Asked by shfergu 2 years ago

Last reply by James 2 years ago

  • Archived

Updating Within Application as a Non-Administrator.

I am encountering an issue where I am unable to update from within my browser (Help->About). I have confirmed that the policies.json ("C:\Program Files\Mozilla Firefox… (read more)

I am encountering an issue where I am unable to update from within my browser (Help->About). I have confirmed that the policies.json ("C:\Program Files\Mozilla Firefox\distribution\policies.json") has "DisableAppUpdate": false, to ensure I am not blocking myself. As of now if I try to update it gives me a prompt saying: "Updates avaliable at https://www.mozilla.org/en-US/firefox/new" Is I give myself administrator access then I get normal behavior and the browser begins updating automatically.

The odd thing is if I modify the permissions on C:\Program Files\Mozilla Firefox directory to allow normal users the ability to write/modify its contents then the Normal User Account is then able to update the browser as desired. The obviously solution is to just modify the permission and allow Normal Users to update. But I am hoping you have a better solution that more precise because I am concerned of the security impact of opening the directory to all users.

Is there a specific file/sub directory I can give them access to that accomplishes the same thing or is there a setting I need to change on the installer that would fix this.

Thanks!

Asked by esifive 2 years ago

Last reply by cor-el 2 years ago

  • Archived

listing description on ebay seems to get squashed into 10% of page width when seems to be set for 100% and is only TD element on the TR

Page in question but appears to be all listings: https://www.ebay.co.uk/itm/255449833961?hash=item3b79ff21e9%3Ag%3AZtIAAOSwIIxiC%7EHz&LH_ItemCondition=2000%7C2500%7C… (read more)

Page in question but appears to be all listings:

https://www.ebay.co.uk/itm/255449833961?hash=item3b79ff21e9%3Ag%3AZtIAAOSwIIxiC%7EHz&LH_ItemCondition=2000%7C2500%7C3000%7C4000%7C5000%7C6000%7C7000

Code seems to look like it should fill the width

<title>eBay</title>
	<table align="center" style="border-spacing: 0px; width: 100%;">
	<tr>
		<td>
			<div id="ds_div">
							<p>TRACE  ELLIOT AH500-7 500 WATT BASS AMP HEAD </p><p>Comes complete with foot switch,euro power cable , midi cable </p><p>and amp cover. This UK Model is becoming very rare due to demand for its awesome sound . The unit has very little use as it was a backup amp for the same TE Bass-head.</p><br /><br /><br /><p>The AH500-7 is a 500W bass head with a 7-band graphic EQ to fine tune your sound with ease. Highly efficient output stage uses MOSFET technology. Footswitchable features include Pre Shape; graphic EQ; compressor with self-adjusting, program-dependent attack/release times; and an output mute.</p><p>* 500W</p><p>* 7-band graphic EQ</p><p>* Footswitchable Pre Shape; graphic EQ; compresor with self-adjusting, program-dependent attack/release times; output mute</p><p>* Series effects loop</p><p>* Electronically balanced XLR DI output (selectable pre/post preamp)</p><p>* Highly efficient output stage using MOSFET technology</p><br /><br /><p>Dimensions: L 48.5 x 34 x 13 [cm].</p><p>Weight 15.3 [kg].</p><br /><p>This is item is advertised as a  COLLECTION ITEM  but the buyer is welcome to arrange a uplift with a courier service . I will box the item securely for a small fee for the parking materials £5.00 .</p></div>
						</td>
	</tr>

Asked by oscarstankard 2 years ago

Last reply by cor-el 1 year ago

  • Archived

clearing cookies on close

I have 98.0.2 running. I have selected delete cookies and site data on close, but for the past couple of weeks I have noticed that it is not clearing cookies. I am runnin… (read more)

I have 98.0.2 running. I have selected delete cookies and site data on close, but for the past couple of weeks I have noticed that it is not clearing cookies. I am running no add-ons and I am not running in private browsing. This has worked previously.

Asked by lilbobbyd 2 years ago

Last reply by lilbobbyd 2 years ago

  • Solved
  • Archived

Unable to install Net Gear router to initiate internet connection for my Mac Book Air.

I attempted to install a router but Mozilla sent a caution message that the brand (Net Gear) was insecure. Which brands are secure routers?>I have a Mac Book Air purc… (read more)

I attempted to install a router but Mozilla sent a caution message that the brand (Net Gear) was insecure. Which brands are secure routers?>I have a Mac Book Air purchased a few months ago and have never had internet at home. This is first attempt. Thanks.

Asked by jimgalo 2 years ago

Answered by cor-el 2 years ago

  • Archived

Why is a recovery key needed & why so DAMN BIG

Look I have memory issues I already have to change my password & now I just got a recovery key as long as my arm. Do you people think any of us have such important st… (read more)

Look I have memory issues I already have to change my password & now I just got a recovery key as long as my arm. Do you people think any of us have such important stuff on our home, student computers we need the tools of a CFO or CEO of a major corp. REALLY I think it is time we realize 2/3 of the tools on a computer be it windows or moz:lla are superfluous. To make me have to remember that many numbers is torture or try to remember where I put the print out is mean. Is cruel and why? So our egos can feel filled with smoke? Anything more than 5 fonts is a waste. How much time do you think gets wasted while people "play" or fart around with all the empty tools on computers? The world wide web is a huge wall surrounding all the companies that take our money. You built it for them Then showed consumers shinny new toy we waste our money our time our lives and we will never be able to get into the wall you built to get back money we spent or time we wasted. A 15 number key, you think someone wants the answers to my midterm? If they need it Let them have it. You technological people, who build this trap, who blow smoke up where it tickles, should be ashamed.

Asked by a_hill11 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox settings -- recover after MacBookPro OS update

Hello Support: My MacBookPRO OS was updated to Monterey 12.3.1 I lost my favored settings in Firefox. The Firefox settings loaded to default settings . I would like t… (read more)

Hello Support:

My MacBookPRO OS was updated to Monterey 12.3.1 I lost my favored settings in Firefox. The Firefox settings loaded to default settings

. I would like to recover my Firefox settings. Is this possible? Is there a step by step "punch card" list to get the set back for the former state?

--Regards, Richard

Asked by rbfall 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

crash and lost setting

Hello dear Mozilla. In a few moments ago the firefox crash and show massage that its was importing my data to restart its self. But after restarting I cant run the App in… (read more)

Hello dear Mozilla. In a few moments ago the firefox crash and show massage that its was importing my data to restart its self. But after restarting I cant run the App in its crash again and I had restart my system. After restart my system I run the firefox but my tabs , my them , my extensions and ... almost gone. pleas help me to recovery them I really really need them. Thanks.

Asked by moghadasiali1 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Fixing the new way of opening files

Hello, Starting Firefox 97, opening a file involves downloading it the same way as if I choose to save it. It results in both Download folder and downloads list in the b… (read more)

Hello,

Starting Firefox 97, opening a file involves downloading it the same way as if I choose to save it. It results in both Download folder and downloads list in the browser being polluted with a million of files I only wanted to open once with a specific app (pdfs, xls, m3u etc.).

Previously Firefox was using a hidden internal folder for saving such files and deleting them later, so Open In App really meant "open, do not save locally". Now any option just means "Save the file to the Download folder and let it be there forever".

How can I fix this unsuccessful UX decision apart from downgrading to an older version?

Thank you.

P.S. "If you dislike new features in the latest version of Firefox, your first reaction might be to go back to the previous version. Rather than downgrading, try getting used to the new features..." is probably the worst suggestion you can possibly give to someone with their workflow broken by a sudden update they can't decline with a feature they never asked for.

Asked by Cryosleeper 2 years ago

Last reply by Terry 2 years ago

  • Archived

Login

I cannot log into my Bank or puzzle> No internet? Trouble started with Firefox upgrade to must have Edge? Can you call me [removed phone# from public forum]. I am… (read more)

I cannot log into my Bank or puzzle> No internet? Trouble started with Firefox upgrade to must have Edge? Can you call me [removed phone# from public forum]. I am a senior and technically challenged and must make these corrections. Why did you upgrade and change everything?

Asked by nypeders 2 years ago

Last reply by cor-el 2 years ago