Firefox Support Forum

When i type in the search bar "list of active shortcut keys I get no answer except for a few people complaining and not anything relevant to the question asked. Why is this?

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he is reporting that he has ALL my passwords. How can undo this? I never gave him access to my account and I never clicked on sync or something?

am trying to sign in into facebook, but they keep telling me "An error occurred during a connection to www.facebook.com. PR_CONNECT_RESET_ERROR" kindly help me fix it THANKS

Hello there,

I am trying to better myself in terms of security do's and don'ts and one thing I don't understand

The primary password is for encrypting/guarding the files which store my logins, correct?

After unlocking with my primary password the files are no longer encrypted/guarded and I can use my logins but another party could snatch them as well?

Now here is the thing, I thought there was a setting in about:config as default so the password timeouts after 15 minutes, I looked and it was there and I didnt touch it and I dont use any extensions which tamper with sessions or passwords

But I don't have to retype my primary password the whole day normally, only when I close and reopen Firefox? How can it still have access to my logins all day? And is that bad like are all my logins unencrypted in my RAM or something?

Thank you for your time and for reading

Greetings- I was using my browser (single window, three open tabs) and I checked task manager - Firefox has several concurrent processes running and I don't understand. I understand the sandbox and one process having several child processes, but this I believe is suspect.

I also noticed that in the "Security at a glance" window in Win11, my icons have changed - there's a weird white box on most of the security icons. I'm thinking I may be under some sort of virus/trojan, etc., yet I've ran antivirus even in prior to boot and got nothing

cant download citizens bank site after 98, download. please help it works on other browsers.i hate those other browsers.i use resend button it doesnt work. please help!!! Tony Smithfield RI My screen goes Black after password and next, nothing!!!

After Firefox 98.0 was installed on HP laptop Windows 10 today (3/8/2022) I cannot access online banking for Citizens Bank. URL is https://citizensbankonline.com. I can access online user name and password but cannot proceed to security question which is necessary before accounts can be shown. URL worked fine with Firefox 97.0. URL works with Google Chrome. Firefox 98.0 works fine with online banking with other banks I deal with. It's just this one URL I am having problems. After entering the online user name and password and hitting "login" the screen is a white blank and will not proceed further. I called Citizens Bank and my account is not locked.

I wouldn't be asking for help from a 'volunteer' if I didntt have to. I lost all of my Firefox tabs again (again!) today, in the last half hour. I can't 'restore the previous session'. I'm starting to feel pushed into giving up PC's altogether, with with problem of losing my Firefox session tabs after restarting my PC. Who needs PC devices/smart phones altogether. I'm feeling more and more stupid every time this happens. Why can't mozilla make Firefox robust enough that I can always get my previous session back. This time it happened for a new reason: Firefox had a new window open up when I restarted my PC, with an advertisement for a Disney movie. IF Mozilla is so smart, why can't they fix a problem like this? I see in the Mozilla knowledge base that people ask about this problem frequently.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Hello Firefox am an existing user as part of my system crash i lost all the installed software including Firefox after repairing my system logging on the same email [edited email from public] @gmail.com i didn't get the saved passwords please do something it's really important

Hello Team,

I am working on form submit feature in one of project, and for that I set autocomplete='on' at form level, but I am not able see the autocomplete feature when I try submit form second time, I want to see previous input value as a suggestion to user so if he/she wants to use the same session input values if they want to use it.

I set this below kind of code inside my one of form so that it will allow user to show previous input values as a suggestion, this code works correctly and show autocomplete suggestion to user in Chrome and Edge browser but when I try to run the web form in Firefox It is not showing me autocomplete suggestion which entered previously. so could you help me out and provide some suggestion what are the things I missed here?

<input id="name"

               class="cell"
               type="text"
               list="autocompleteOff"
               autocomplete="name"               
/>

I tried below things but no luck.

1. https://support.mozilla.org/en-US/kb/control-whether-firefox-automatically-fills-forms
2. https://support.mozilla.org/en-US/questions/1321000

Any suggestion or help would be helpful to fix this issue.

Thanks!

Why does my personal account say that it is being managed by my administrator "active policy" with name: Policy Value? This is my personal computer it shouldn't be managed by anyone but me and if so I think an explanation is in order. I spent an entire day completely removing g-mail and chrome from my laptop for similar "administrator" issues that were completely obtuse inexplicable and highly paranoid inducing as they left the very distinct notion that my computer was not only being administrated by outside forces but also controlled and manipulated at the whims of a highly corrupt organization.

Hello,

Can someone help with this. Thank you in advance.

Firefox won't open at least one website and Google Chrome has no problem with it. I don't like having to open Chrome just for one site. I'm using Windows 10

Here is the sites address.

http://amazon.syf.com/login

When I try to open it I receive this message:

"Service Unavailable The server is temporarily unable to service your request. Please try again later." Reference #6.8b37d517.1646830432.15cb9ed8

Anyway I can get Firefox to open this address?

I want to reduce the vertical size rather than the horizontal size a little. I'm sorry, but I wish it was similar to the chrome's vertical Tabs size. Wanna use firefox only one.

The new Firefox 98 has broken some functionality my company users in our ERP. Instead of passing a file type off to the needed application, it is now downloading it so my users have to then click in the downloads area to execute the call for the report.

Per the release notes, there should be an option to ALWAYS OPEN SIMILAR FILES in the down loads section but its not there on any of our PC's.

Anyone run into this yet?

I use to be able to download a file and it would ask me would you like to save or open this file. I must have accidentally clicked "always do this" and I didn't mean to. I tried deleting the handlers.json but nothing works. How do I get back to the old way when I would save a file and it would ask me would I like to open or save it? I want to bring back the window below.

Your latest update now saves every PDF I open to my desktop, I need this to stop ASAP, I open dozens and dozens per day and this is intolerable to the point I will uninstall Firefox if I cannot fix this quickly.

I have set the settings to always ask, it asks but still autosaves?

Since the latest version of Firefox I cannot simply open attachments to Yahoo emails. I have to waste time to download and save the attachments before I can view them. How can this be fixed? Or, how can I download a previous version of Firefox and not have any updates?

the new update Version 98.0 (64-bit) now downloads everything I print off. Settings are set to open PDF files in Foxit PhantomPDF 6.2 so I can print them out, I can print but the browser automatically saved files of each one. I print out over 200 pages a day, sure don't need 200 extra files on my computer!