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YAHOO MAIL BLOCKED BY FIREFOX?

why does yahoo mail open for me in google chrome but will not in firefox? I can open all other websites, including Yahoo.com and all other Yahoo pages like sports. … (read more)

why does yahoo mail open for me in google chrome but will not in firefox? I can open all other websites, including Yahoo.com and all other Yahoo pages like sports.

Asked by robbsphotos 2 years ago

Last reply by FredMcD 2 years ago

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"opt out of firefox platform" message

Periodically I see a story or article that has a "share this" option. When I click on the share button this message pops up: "User opted out of platform: The action attem… (read more)

Periodically I see a story or article that has a "share this" option. When I click on the share button this message pops up: "User opted out of platform: The action attempted is disallowed, because the user has opted out of the Facebook platform." Huh? How does one opt in?

Asked by RealGomer 2 years ago

Answered by Zian 2 years ago

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Secure Connection Failed - SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT

I am repeatedly getting the SECURE CONNECTION FAILED error only for Google-related sites like Youtube, Gmail and Google search. I've to then close Firefox and immediately… (read more)

I am repeatedly getting the SECURE CONNECTION FAILED error only for Google-related sites like Youtube, Gmail and Google search. I've to then close Firefox and immediately open it again to see those sites again.

This is the Error: Secure Connection Failed An error occurred during a connection to www.google.com. SSL peer was not expecting a handshake message it received. Error code: SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT

&

"Secure Connection Failed An error occurred during a connection to www.youtube.com. PR_CONNECT_ABORTED_ERROR"

FYKI, the problem started occurring in November, 2021. It had never happened before. I repeat, this error is occuring only for Google-related sites, not for others.

What could be the problem? Please help!

Asked by Raz 2 years ago

Last reply by FredMcD 1 year ago

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bookmarks

I had an issue, and had to start over with Firefox. But now, I want to find my bookmarks without going through 3 or four steps. I don't know how to get back to the way i… (read more)

I had an issue, and had to start over with Firefox. But now, I want to find my bookmarks without going through 3 or four steps. I don't know how to get back to the way it was before. I have searched your website, but I am not real computer savey.

Asked by jnet620 2 years ago

Answered by cor-el 1 year ago

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Accessing site page problems

Hi, I am having a problem accessing pages (or popups, I'm not sure) on certain pages. When I log into specific sites (e.g. Lightspeed, GoDaddy or Shopify) I have a prob… (read more)

Hi,

I am having a problem accessing pages (or popups, I'm not sure) on certain pages.

When I log into specific sites (e.g. Lightspeed, GoDaddy or Shopify) I have a problem opening certain areas. One of the obvious and annoying ones is when I try to access the Live Chat on Lightspeed. The chat is never available for me even though it is 24/7 (see image below showing chat unavailable), but I can access it if I log in on a New Private Window or use a different browser (see second image below, showing chat available).

Is this an easy fix? I tried adding the sites as exceptions but it made no difference, I am obviously missing something.

Thanks for your help. Samantha

Asked by SamW 2 years ago

Answered by Terry 2 years ago

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Running Old Version, create new profile

Weekly, and sometimes multiple times a week, I boot my laptop up and i get a message that says I am running an older version of firefox and need to create a new profile o… (read more)

Weekly, and sometimes multiple times a week, I boot my laptop up and i get a message that says I am running an older version of firefox and need to create a new profile or exit. Nothing has changed since the day before, why does this keep happening?

Asked by richard.hillerich 1 year ago

Last reply by Zian 1 year ago

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MS word will only prompt for download and not open

With one of the recent updates I am no longer able to open an MS Word or Excel in my firefox browser. Now it will only download. I have searched all of the web questions … (read more)

With one of the recent updates I am no longer able to open an MS Word or Excel in my firefox browser. Now it will only download. I have searched all of the web questions with no luck. When I go into my settings tab then Applications, under Content-Type Word and Excel are no longer listed as an application to change an action.

This happened with pdf files, but this was still listed and I was able to change that setting to open as Adobe

Asked by hacoppetti 1 year ago

Last reply by cor-el 1 year ago

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Firefox keeps asking for restart after login and sync

Hello, Firefox updated successfully to the latest version(99), but when i sign in to my account to sync bookmarks,passwords...etc. firefox will revert to the olders versi… (read more)

Hello, Firefox updated successfully to the latest version(99), but when i sign in to my account to sync bookmarks,passwords...etc. firefox will revert to the olders version(98), and ask to "restart to finish the update".

how can i keep the latest version and be able to sign in and sync details from old version to the new version?

Asked by cs_ahmad_altamimi 1 year ago

Last reply by cor-el 1 year ago

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Delete search suggestions

I cant seem to delete certain search suggestions that appear when I click on a URL in the Firefox browser. I've tried deleting bookmarks etc. but one item (linkedin profi… (read more)

I cant seem to delete certain search suggestions that appear when I click on a URL in the Firefox browser. I've tried deleting bookmarks etc. but one item (linkedin profile) stays pinned somehow. See image. Anyone got an idea how to delete this?

Asked by Scooler 2 years ago

Last reply by Scooler 1 year ago

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Firefox using 50% of CPU

Since at least last week (3/28/2022) Firefox has been running in the background utilizing at least 50% of my CPU, hurting performance in my PC games. I've checked settin… (read more)

Since at least last week (3/28/2022) Firefox has been running in the background utilizing at least 50% of my CPU, hurting performance in my PC games. I've checked settings and "About Mozilla Firefox" and both say "Firefox is being updated by another instance". Ending the process doesn't close the browser, and it will usually function fine for a little while, before resuming again.

Asked by CJ1998 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Firefox failed to update after compatibility.ini modification

Hi! When Firefox 96.0 rolled out on my machine, I was surprised to see my old Firefox Quantum theme default to dark. I did not enjoy this new behavior, so I tried to dow… (read more)

Hi!

When Firefox 96.0 rolled out on my machine, I was surprised to see my old Firefox Quantum theme default to dark. I did not enjoy this new behavior, so I tried to downgrade to 95.0.2. After installing it, Firefox told me it couldn't load the user profile, as it was used on a newer version of Firefox.

I have no idea where exactly I read this, but some website contained an instruction to erase compatibility.ini and that would allow me to use the profile on older versions. Tried that and it actually worked. I did notice that, when Firefox tried to update, it would say it failed. I was hoping that, once I find a solution to the forced dark mode and I update Firefox, the problem would go away.

Fast forward a few weeks, I found AutoConfig and browser.theme.toolbar-theme option in about:config. So I updated Firefox manually and applied AutoConfig and my original problem was gone.

Fast forward more weeks, there is another update for Firefox. And Firefox was still unable to automatically update. So I tried reconstructing compatibility.ini, which I did fully. But Firefox still won't update.

At this point, it's been like 3 months with a crippled user profile and I must say I'm tired of updating Firefox manually.

Is there any way I can fix this profile? If not, what exactly should I copy over so all my preferences, cookies, addons and themes get carried over to a new one?

Asked by alexasergiu03 2 years ago

Answered by alexasergiu03 1 year ago

  • Archived

Youtube loads slow

Youtube loads at a throttled bandwidth, however I don't encounter this issue with any other website, or safari. I am about to switch to another browser, which would suck … (read more)

Youtube loads at a throttled bandwidth, however I don't encounter this issue with any other website, or safari. I am about to switch to another browser, which would suck since I love firefox. What can I do?

Asked by Bonh 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Firefox shows only window boarders on first start

Hi, since about a month my Firefox has a strange behavior on my notebook. It starts with an empty windows with absolutely no content (not even a white blank page; just a… (read more)

Hi,

since about a month my Firefox has a strange behavior on my notebook. It starts with an empty windows with absolutely no content (not even a white blank page; just a black frame, see image). If I close and re-open it, everything is fine. So its not really a big issue. However, it's annoying. Has anyone any idea what's the problem? This never occurred on my desktop PC, which should have the exact same configuration (except for any hardware related stuff).

Thanks for your help

Asked by philipp-schneider 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

PRIVACY

Hello, I'd like to know how to change the DOM storage location to a USB flash drive so that I can have all my history and cookies and offline data stored on that flash dr… (read more)

Hello, I'd like to know how to change the DOM storage location to a USB flash drive so that I can have all my history and cookies and offline data stored on that flash drive. That way, I will always insert the USB drive prior to launching Mozilla firefox. Having to verify 2FA all the time is annoying as I always clear my history. I don't like leaving them on my PC anyway. I use a Macbook. Thanks.

Asked by dayodayowaynow7888 1 year ago

Last reply by dayodayowaynow7888 1 year ago

  • Solved
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Download Progress dropdown list keeps coming up

Firefox did an update today, so I assume this has something to do with it. Every time I do a download (and I do a lot) the drop down list showing the downloads I've done … (read more)

Firefox did an update today, so I assume this has something to do with it. Every time I do a download (and I do a lot) the drop down list showing the downloads I've done pops out. It didn't do this prior to the update. It used only to appear when I selected it. Now it comes out every blasted time. It's very annoying and distracting. To be clear, I still want to see the download arrow/indicator/whatever so I can see the download is happening, but I don't want to see the list each time. How do I make it STOP? Image attached. Thank you.

Asked by rorfordak 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Unable to launch Firefox after update install to version 98.0.2

I have an iMac that is a decade old. Running macOS High Sierra version 10.13.6 That is as updated as I can get on this processor. I had a normal "there is a newer versio… (read more)

I have an iMac that is a decade old. Running macOS High Sierra version 10.13.6 That is as updated as I can get on this processor.

I had a normal "there is a newer version of Firefox available" update alert, so relaunched Firefox to update. So on Monday 4th April NZ time i got the update. As usual I got the message [in a dialogue box]: Close Firefox. A copy of Firefox is already open. Only one copy of Firefox can be open at a time.

So far, normal. I closed Firefox, then relaunched. Same message. Did a logoff on my computer - same thing Did a full shutdown, login - same message. I got a bit radical - I dumped Firefox, deleted Trash. New installation (version 99.0.1) Same message;Close "Firefox. A copy of Firefox is already open. Only one copy of Firefox can be open at a time."

Currently using (newly installed) Edge for Mac, until this problem can be sorted; I hope it is brief, I have used Firefox for most of the years I have had a computer.

Asked by gordon.bowers 1 year ago

Answered by gordon.bowers 1 year ago

  • Archived

Why is my bookmarks library immediately opening the last folder in the library?

I just updated last night to version 98.0 of Firefox, and have noticed that when I click on manage bookmarks that the boomarks now open at the bottom of the various bookm… (read more)

I just updated last night to version 98.0 of Firefox, and have noticed that when I click on manage bookmarks that the boomarks now open at the bottom of the various bookmarks folders by default instead of opening at the top like they used to. What happened here? I am including a picture to show where the manage bookmarks section is going by default now instead of where it normally does. Can anyone help fix this?

Asked by Marc7 2 years ago

Last reply by Matthew Montagu-Pollock 1 year ago

  • Solved
  • Archived

Firefox 98.0.1 "always open similar files" not shown

The option "always open similar files" is not shown in the downloaded file context menu. This occurs on 2 machines running Windows 7 64 bit. A third machine also runnin… (read more)

The option "always open similar files" is not shown in the downloaded file context menu. This occurs on 2 machines running Windows 7 64 bit. A third machine also running Windows 7 64 bit shows it correctly. All three machines have Firefox 98.0.1 installed.

Please advise how to resolve this.

Asked by graham72 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Chinese / Farsi / … characters don't show up -> .Last Resort

Hi, I seemed to try everything I found at the net, but since I updated to Mac OS Monterey, Chinese and other non Latin Charaters don't show up. It works with Chrome and … (read more)

Hi,

I seemed to try everything I found at the net, but since I updated to Mac OS Monterey, Chinese and other non Latin Charaters don't show up. It works with Chrome and Safari, What's the problem.

I look forward to you help asap.

Thanks, Carolyn

btw: can't upload screenshots  : (

Asked by effi7 2 years ago

Last reply by cor-el 1 year ago