Firefox Support Forum

Firefox Desktop version 97.0, 64 bit, latest update. How can I find where in the bookmark folder tree, a bookmark is, if I have "lost" it, and it is in a bookmark SUB folder? If I use the search bookmarks tool when bookmarks are in the sidebar, it finds the bookmark very well, but doesn't tell me what folder it is in. If I use the edit bookmark tool by clicking the blue star by the address bar on the opened bookmark it will give me the name of the folder, but if that is a subfolder, there is no clue where in the bookmark folder tree it is to be found. I've never managed to find the answer to this one, for several years! Many thanks.

Firefox is not playing any videos on my device. Will typically 'spin' as if loading.

Every site repeats the same stupid troubleshooting steps. I have already: Cleared cookies and cache, Disabled all themes and extensions, Tried in troubleshooting mode, Disabled hardware acceleration, 'refreshed' Firefox, Did a complete uninstall, including deleting %APPDATA%\Mozilla\ and reinstalled.

Videos play just fine in other browsers, like Google Chrome

Running Firefox 97.0.1 (Up to date) on Windows 10, Version 21H2

Bookmarks are not just the problem opening correctly. . .no images.

I am unable to open links inside my Outlook emails. This is causing a huge problem for me

Please help!

For the past week, I have not been able to download files using firefox any more. Other browsers (Chrome, Edge) work. Refresh did not change anything. Deleting profile did not change anything. Tried to uninstall, but got message "can't initialize plug-ins directory." I cannot get around the error message. I deleted the profile, but that did not fix the problem with downloading. I do not know what to do.

I recently switched over to Thunderbird for my email client. I pointed my Gmail to go to Thunderbird. After doing so, I discovered that every single old and new email in Gmail (when trying to view in Firefox) were blank.

Hoping to resolve the issue, I stopped forwarding Gmail to Thunderbird, then I deleted the Gmail account from Thunderbird. Finally I uninstalled Thunderbird and emptied the cache and cookies. Still have blank emails when opened in Firefox. Chrome Edge & IE work fine.

I'd prefer to keep using Firefox over the other browsers.

Thanks for any & all suggestions and help you may have to offer.

Basically whenever I restore pages with Ctrl+Shift+T into a Google associated website it logs me out from my google account. This is supper annoying, but I don't know if this is a Google problem or Firefox has some weird bug. This happens to me mostly on Youtube and Gmail when I close the page do the page restore keybind and then I happen to be logged out even if I was logged in. Also I have multiple Google accounts and it logs all of them out when this happens :(

Not gonna share data because I don't think it will help. And I have some fear it will get stolen and used maliciously :\

I can connect to my Router ( NetGear ) via Safar; however,' I can not go to http://routerlogin.net/ via the FoxFire browser'. I get redirected to https://www.netgear.com/home/services/routerlogincom/ .

Via the Settings interface, I have allowed this site to accept cookies for the session. Still no luck.

I have look at articles that attempt to address this issue - they must be old, for the solution menu options can not be found in my version of FF 97.0.1

It has to be a settings issue for again - I can do what I want via Safari when allowing cookies.

Browser Settings are strict with "do not Tack me". HTTPs only is set. Usually when this fails, I elect to goto the URL as HTTP.

Can you help ?

Thanks.

When I open Firefox and then either click on a bookmark or enter an address the browser does nothing.

Edge connects to the internet correctly.

I have rebooted and pulled the battery.

I have noticed recently that every week or so my Firefox browser will randomly change my homepage directory to the landing page / search for MSN, which is baffling, since it is obtrusive and anti-Mozilla to me.

If y'all are sneaking it in for that sweet ad revenue, I understand, but I would donate to avoid this issue.

Otherwise Firefox / Thunderbird are awesome, and I appreciate all that you do!

Cheers, Elliot

So yesterday I got a new computer and downloaded Firefox to be my default browser. It worked fine the first few hours -- I was able to log into my account, set up my extensions, and use the browser as intended. A few hours in, though, it completely crashed on me. I am unable to go to new websites, refresh a page, open bookmarks, log in to my Firefox account, or even open settings; the home screen also doesn't load when I open a new tab. Literally the only thing I can do is freeze the Bookmarks Toolbar and customize the Toolbar. I tried closing and reopening, refreshing/resetting the browser, restarting my computer, going into Troubleshoot mode, deleting and redownloading the application, but nothing is working. I have no trouble with Firefox on my previous computer or my phone, and Edge is working fine on this computer. I don't know what to do anymore. Any help would be much appreciated.

I have two Macs with Firefox, A and B. I don't understand the sync. I have different bookmarks on firefox in computer A and computer B. I want to transfer the bookmarks from A to B, not vice versa. What is the process and sequence of signing in/syncing so that the bookmarks go from A to B and not from B to A? Thank you for your help.

On my new tab page, I had 8 shortcut tiles configured with custom icons for quick access to those sites. Now all those icons are default white squares that don't do anything when clicked.

Also, if I try to edit one and recreate what it was previously, it appears to accept my input but then nothing happens when I click the shortcut. If I edit that shortcut again, the stuff I entered is gone.

So basically, the shortcut tile feature on the new tab page is non-functional for me. (This is on the current version of Firefox (97.0.1) for Windows 10 (version 2004, build 19041.1415).

Tell me how to get rid of these unwanted URLS from my system. They pose a security risk. One link Regal Henrietta is one that was closed 2 years ago. I have been trying to clean unneeded bookmarks in my Firefox for the Mac on my iMac vintage late 2013.

I'm using dark mode for Google and it worked fine until recently when suddenly the SERP appeared in black rather than gray. I have already tried changing the layout.css.prefers-color-scheme.content-override setting to 2 but it didn't have any effect. I have included screenshots of Firefox and Chrome where you can clearly see the difference in color. The black background is very uncomfortable and I need to change it back to the gray color like in Chrome. How?

'I just downloaded Firefox in an attempt to break away from Google stranglehold (I also switched to Protonmail and DuckDuckGo). My issue is that I was unaware that there is an autozoom feature with FF. While for some people this is probably a godsend, for me it is slowly, but surely, driving me crazy.

I have searched for the answer online but have not found the solution ... please tell me that there is a way to shut this feature off

matt