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BUMP: Why does alternate search engine select ("This time, search with...") require extra action?

Original post: https://support.mozilla.org/en-US/questions/1315759 I wanted to bump this as I never received a satisfactory answer for the reason behavior was changed an… (read more)

Original post: https://support.mozilla.org/en-US/questions/1315759

I wanted to bump this as I never received a satisfactory answer for the reason behavior was changed and it is still something that feels like a UX regression.

Asked by wheelofiron 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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my home page is http:// NOT https:// , I set my home page to http:// in settings but it's redirected to https://

My home page is on my private PC and I have no need for https on my private system. Fire fox repeatedly redirects to https which does not exist. How can I get your progr… (read more)

My home page is on my private PC and I have no need for https on my private system. Fire fox repeatedly redirects to https which does not exist. How can I get your program to work again. I used to be able to retype http:// and I could see my page but now your program is BROKEN!!!!

My Page is private http://www.work.com/ at work and http://www.home.com/ at home. Which is ip address 128.0.0.1. All public internet and intranet pages are https://

What is wrong with your program I need to be able to view pages on port 80. Is there a setting some where that can fix this ?

- Robert Campbell

Asked by Robert Campbell 1 year ago

Answered by Robert Campbell 1 year ago

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Cannot add Add-ons to Firefox browser (Windows)

When visiting the page for an addon at https://addons.mozilla.org/ , the "Add to Firefox" button, which is normally a nice, dark blue, is a "greyed out" hue of the same b… (read more)

When visiting the page for an addon at https://addons.mozilla.org/ , the "Add to Firefox" button, which is normally a nice, dark blue, is a "greyed out" hue of the same blue (see attached image), and my mouse turns into the red circle with a line through indicative of a "Do not go" symbol.

This is thoroughly annoying.

I've gone into my preferences, checked to make sure Firefox is updated properly, I'm signed into the addons page, I even checked to make sure addons were synced in my account but I just cannot get it to work!

Any help would be appreciated.

Asked by axiothelion 1 year ago

Answered by axiothelion 1 year ago

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Warning when opening Firefox

Why is it every time I open Firefox I get the warning "Do you want to allow the following program to make changes to this computer?" This just started yesterday and I ha… (read more)

Why is it every time I open Firefox I get the warning "Do you want to allow the following program to make changes to this computer?"

This just started yesterday and I had not made any changes. Firefox is up to date.

https://support.mozilla.org/en-US/questions/new/desktop/form

Asked by jane.nebelung 1 year ago

Answered by FredMcD 1 year ago

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Linux sync and support pages not visible or accessible

Hello on Fixfox Linux ESR 91 and also V96 Canonical, The following pages Time Out accounts.mozilla.org support.mozilla.org Not able to sign into Sync. The page does no… (read more)

Hello on Fixfox Linux ESR 91 and also V96 Canonical, The following pages Time Out accounts.mozilla.org support.mozilla.org

Not able to sign into Sync. The page does not even load.

/?contex=fx_desktop_v3&entrypoint=fxa_app_menu&action=email&service=sync

Thanks in advance. My second Ubuntu machine also same issue the pages juet Time Out. Not sure what's up any help would be appreciated!!


FYI Firefox is not firewalled and is able to access the web and other domains

Asked by ajb 1 year ago

Answered by ajb 1 year ago

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i have rebooted, Firefox is my default browser on Linux, and i can only bring up Gmail - no other sites

i have rebooted, Firefox is my default browser on Linux, and i can only bring up Gmail - no other sites, not even my bookmarks. just started today..... no other changes,… (read more)

i have rebooted, Firefox is my default browser on Linux, and i can only bring up Gmail - no other sites, not even my bookmarks. just started today..... no other changes, unless accidentally

Asked by saj4pz 1 year ago

Answered by Terry 1 year ago

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Adding bookmark -> Choose Folder -> Cannot see folder names

Hi, The attached image explains the problem in 3 steps. 1. I try to add a bookmark, a pop-up window appears. OK. 2. I get a menu with some recent bookmark folders, but I … (read more)

Hi, The attached image explains the problem in 3 steps. 1. I try to add a bookmark, a pop-up window appears. OK. 2. I get a menu with some recent bookmark folders, but I want a different one, so I press "Choose folder". OK. 3. Now I need to browse among numerous folders in my bookmarks, it worked fine before, but I cannot do it anymore because the folder names are not visible! As if they are written with a white font on a white background. I can scroll, choose (blindly) some folder, which is marked by the faint rectangle visible on the image. And the bookmark will be saved to that folder indeed. But scrolling blindly through my hundred folders is obviously not practical.

The problem appeared 1-2 weeks ago, probably after a FF update. Now I updated FF to the latest version 97.0.1, it doesn't help.

A couple of months ago I did some changes in FF config in particular to make bookmarks appear more dense: newer FF versions introduced huge vertical space between bookmarks. I can't remember what exactly I did (followed some recipe on internet), but it didn't introduce any problems. The problems appeared 1-2 weeks ago. System: Windows 10.

Asked by dansh 1 year ago

Answered by Terry 1 year ago

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97.0.2 (32-bit) update ISSUES

I was working on my computer earlier today. Open FF and it asked to download an new update. I chose yes. A little later I closed out of FF and shortly after that got b… (read more)

I was working on my computer earlier today. Open FF and it asked to download an new update. I chose yes. A little later I closed out of FF and shortly after that got back into FF and the update installed. Now, windows for any application open and close slowly, almost like they are fading in when opening and fading out when closing.

Additionally, my taskbar, which is set to auto hide, very slowly un-hides and very slowly hides. All this was working fine before the install of FF 97.0.2 (32-bit) and became an issue immediately after the install (i.e., opening FF after downloading and closing FF).

Does anyone have any ideas on what the reason for this issue is? Did some setting get changed? Thanks.

Asked by LT 1 year ago

Answered by LT 1 year ago

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My laptop took an update on 2/8/22 and my Firefox stopped working.

My laptop took an update on 2/8/22 and my Firefox stopped working. The toolbars showed up, but nothing in the main window and most sites wouldn't open. I uninstalled an… (read more)

My laptop took an update on 2/8/22 and my Firefox stopped working. The toolbars showed up, but nothing in the main window and most sites wouldn't open. I uninstalled and reinstalled. It would work correctly for a couple of sites, but would just stop working. Only the toolbars (bookmarks and search) were on the screen. I removed the app data for Mozilla and uninstalled and re-installed again. It again worked normally, but only for a few minutes. Just toolbars and a white main window. My laptop was running Windows 10 when this happened. I went ahead and installed Windows 11 and did another re-install. Same thing. It worked for a short time and then quit. It doesn't seem to matter if I sign in and sync or not. I hope there's a fix for this. I love my Firefox! I'm using a different computer to send this. It is a Windows 10 machine that has the same update, and Firefox is working fine on this machine.

Asked by larrysportsman 1 year ago

Answered by James 1 year ago

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How to change search suggestions

whenever I type "maps" and then hit enter it takes me to a maps.com. Is there a way to turn off only this specific suggestion (highlighted in yellow) or change it to goog… (read more)

whenever I type "maps" and then hit enter it takes me to a maps.com. Is there a way to turn off only this specific suggestion (highlighted in yellow) or change it to google maps?

Asked by benderj0206 1 year ago

Answered by benderj0206 1 year ago

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Switched the side of the adress bar and don't know how to undo it

Hello! I switched the site of the adress bar and don't know how I did it, or how do undo it(Picture in the attachment). Greetings, Sören … (read more)

Hello!

I switched the site of the adress bar and don't know how I did it, or how do undo it(Picture in the attachment).

Greetings, Sören

Asked by Arktikus 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Gmail

Hello: Since yesterday (Feb 28), the text of emails to my two gmail accounts are blank. From the inbox, I can see the beginning of the text of the email, but when I open … (read more)

Hello: Since yesterday (Feb 28), the text of emails to my two gmail accounts are blank. From the inbox, I can see the beginning of the text of the email, but when I open the email, it is blank. I can see the text if I use Chrome or my Samsung cell phone.

Asked by debberacarson 1 year ago

Answered by Terry 1 year ago

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Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help.

Firefox Ask your question Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or … (read more)

Firefox Ask your question Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

Asked by mdjavedboosedqpd 1 year ago

Answered by mdjavedboosedqpd 1 year ago

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New tab

I use firefox because is the best in every aspect, but opening a new tab in it and typing, it takes me to address bar instead of search bar and that is annoying. Firefox … (read more)

I use firefox because is the best in every aspect, but opening a new tab in it and typing, it takes me to address bar instead of search bar and that is annoying. Firefox search bar is useless in that way. Thanks for listening.

Asked by ermiss2 1 year ago

Answered by Terry 1 year ago

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Home page

When Firefox is restarted after updates, or when starting from powered down, or when hitting the home button on the tool bar, I still get multiple tabs opened - none of w… (read more)

When Firefox is restarted after updates, or when starting from powered down, or when hitting the home button on the tool bar, I still get multiple tabs opened - none of which are relevant or links which I desire. Seems I've tried everything I can to get this to stop. How do i adjust things so that I just open Firefox without a whole bunch of ancient links that I have to manually close every time? Thank You. FF 97.0.1 Windows 10 21H2 OS Build: 19044.1586

Asked by jacandsu 1 year ago

Answered by FredMcD 1 year ago