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  • Solved

can't sign in Outlook email

I have used Firefox with my Outlook email account for years. This morning when I open my email it displays the message list briefly then goes to "Something Went Wrong." M… (read more)

I have used Firefox with my Outlook email account for years. This morning when I open my email it displays the message list briefly then goes to "Something Went Wrong."

Microsoft has confirmed it's not my computer and not on their end.

Updating to latest Firefox does not work.

Asked by swabrow 4 months ago

Answered by FredMcD 4 months ago

  • Solved

Downloaded Twice And Can't Find The Second

I was using firefox by downloading it from the website and it was working fine. Then I try searching it in the MS Store to see if updates are possible from there or not a… (read more)

I was using firefox by downloading it from the website and it was working fine. Then I try searching it in the MS Store to see if updates are possible from there or not and mistakenly downloaded it again. But I cannot see any desktop icon of Firefox other than the one I was previously using. If I go to the MS Store and try opening the app from there then a brand new Firefox opens which I simply cannot delete. I have even went to the Control Pannel to find out if there's another Firefox but there isn't. I am kinda worried as Firefox is my primary browser and I use it for literally every internet related activity. So please help me in uninstalling this second Firefox program which is unwanted here.

Asked by TANMOY 4 months ago

Answered by FredMcD 4 months ago

  • Solved

I recently uninstalled Norton's from my computer

I quit using the internet vendor! Therefore the Norton which was free is no longer available to me. I removed it from my pc. But firefox says it's still active! How d… (read more)

I quit using the internet vendor! Therefore the Norton which was free is no longer available to me. I removed it from my pc. But firefox says it's still active! How do I get rid of it?

Asked by jomaraki 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Print preview and Print dialog

I just had to buy a new desktop which is now on Windows 11, I reinstalled everything including Firefox 97 64 bit but the Print dialog is weird and there is no Print Prev… (read more)

I just had to buy a new desktop which is now on Windows 11, I reinstalled everything including Firefox 97 64 bit but the Print dialog is weird and there is no Print Preview, I always Preview before I print.

Asked by jesjaspers 4 months ago

Answered by jesjaspers 4 months ago

  • Solved

my home page is http:// NOT https:// , I set my home page to http:// in settings but it's redirected to https://

My home page is on my private PC and I have no need for https on my private system. Fire fox repeatedly redirects to https which does not exist. How can I get your progr… (read more)

My home page is on my private PC and I have no need for https on my private system. Fire fox repeatedly redirects to https which does not exist. How can I get your program to work again. I used to be able to retype http:// and I could see my page but now your program is BROKEN!!!!

My Page is private http://www.work.com/ at work and http://www.home.com/ at home. Which is ip address 128.0.0.1. All public internet and intranet pages are https://

What is wrong with your program I need to be able to view pages on port 80. Is there a setting some where that can fix this ?

- Robert Campbell

Asked by Robert Campbell 4 months ago

Answered by Robert Campbell 4 months ago

  • Solved

My Bookmarks are Gone!!!!

Firefox was updated recently and apparently it completely wiped out ALL OF MY BOOKMARKS. I need these bookmarks back ASAP for this is a business and this type of error is… (read more)

Firefox was updated recently and apparently it completely wiped out ALL OF MY BOOKMARKS. I need these bookmarks back ASAP for this is a business and this type of error is EXTREMELY unacceptable and costing us money. (This is a Business!!)

Your IMMEDIATE assistance is greatly appreciated.

BTW - i performed the "restore" steps you advised in your help community but all the backups are from 2019 and further back for some odd reason. And the attempts to restore any previous version comes back simply as "FAILED"

Asked by cbrown5 4 months ago

Answered by cor-el 4 months ago

  • Solved

possible phony request to access Firefox passwords

Periodically lately I have been getting, on my HP Desktop w Firefox browser, a black outlined box about 3" X 2" popping up after I open the browser. It 'looks' official' … (read more)

Periodically lately I have been getting, on my HP Desktop w Firefox browser, a black outlined box about 3" X 2" popping up after I open the browser. It 'looks' official' or at least disturbing, and says, click on this link "MsMpEng.exe", but doesn't exactly say WHY you should do so. It looks like a hack but also official. Why would Firefox or Windows 11 allow such a prominent hack on the prime page? Can it be real? Very suspicious. happens maybe once a week or so last 5-6 weeks.

Asked by jerry22031 4 months ago

Answered by cor-el 4 months ago

  • Locked

unable to convert pocket to firefox

I have years of websites saved on pocket, which I paid for. My pocket account has a different email than my firefox account. How do I change my login form pocket to firef… (read more)

I have years of websites saved on pocket, which I paid for. My pocket account has a different email than my firefox account. How do I change my login form pocket to firefox?

Asked by brian100 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Solved

reinstall windows11

i just bought my pc with windows10, i installed windows11 ok, but started having problems keeping firefox as my default browser, msn outlook would pop up after i signed i… (read more)

i just bought my pc with windows10, i installed windows11 ok, but started having problems keeping firefox as my default browser, msn outlook would pop up after i signed into msn calendar app, ended up resetting my computer and mistakenly uninstalled windows11 in the process, i seem to be compounding my problems as i go, im now confused and i need someone to connect to my computer and fix for me, if someone can do this i would be relieved, please let me know if anyone can help..

Asked by ikaponei.22 4 months ago

Answered by AliceWyman 4 months ago

  • Solved

bookmarks toolbar

open firefox and web page displays and all my bookmarks open on the side. Now they are gone and only other bookmarks button to click is on right side of screen to open to… (read more)

open firefox and web page displays and all my bookmarks open on the side. Now they are gone and only other bookmarks button to click is on right side of screen to open to show. Prior all bookmarks displayed on left side of screen automatically. How can the bookmarks be placed back on the left side of the screen and open each time a new webpage is opened to show all as it was in the past???

Asked by ralphg.home 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

I can no longer open bookmarks, and links will not open inside my Oulook email account.

Bookmarks are not just the problem opening correctly. . .no images. I am unable to open links inside my Outlook emails. This is causing a huge problem for me Please help… (read more)

Bookmarks are not just the problem opening correctly. . .no images.

I am unable to open links inside my Outlook emails. This is causing a huge problem for me

Please help!

Asked by jbnelson28 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

How to change search suggestions

whenever I type "maps" and then hit enter it takes me to a maps.com. Is there a way to turn off only this specific suggestion (highlighted in yellow) or change it to goog… (read more)

whenever I type "maps" and then hit enter it takes me to a maps.com. Is there a way to turn off only this specific suggestion (highlighted in yellow) or change it to google maps?

Asked by benderj0206 4 months ago

Answered by benderj0206 4 months ago