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  • Archived

Rude language in Firefox UI

On needing a restart after an update. The wording comes off as rude and snide. "one small thing' like what's your problem? This being ""cheeky"" or however you call it, m… (read more)

On needing a restart after an update. The wording comes off as rude and snide. "one small thing' like what's your problem? This being ""cheeky"" or however you call it, makes it feel that you're trivializing what I maybe doing. Further inaccuracies are present in the language. "We" aren't doing anything, it is the software that is acting. Which we know, has no agency.

Asked by Kyra 1 year ago

Last reply by Paul 1 year ago

  • Archived

Change email assigned to account

I have lost access to my email account. Actually alias yandex.ua doesn't work for now, because of war in Ukraine. Can I change email associated to my account to ... @lond… (read more)

I have lost access to my email account. Actually alias yandex.ua doesn't work for now, because of war in Ukraine. Can I change email associated to my account to ... @londra.dev?

Asked by illia.lubenets 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Yahoo email

An unverified email address and site has attached itself to my reply email. I can receive email, but not send it. I don't know how to dismiss it. Please help. Susan Eic… (read more)

An unverified email address and site has attached itself to my reply email. I can receive email, but not send it. I don't know how to dismiss it. Please help. Susan Eickhorn [email removed from public]

Asked by Niederlandisch 1 year ago

Last reply by lolrepeatlol 1 year ago

  • Archived

ARM64 version not available on Microsoft Store

I have recently migrated my Firefox install from Mozilla's website to Microsoft Store, and I have noticed it installs the 32bit version on my Surface Pro X. But through M… (read more)

I have recently migrated my Firefox install from Mozilla's website to Microsoft Store, and I have noticed it installs the 32bit version on my Surface Pro X. But through Mozilla, I can get the ARM64 version.

Will the Microsoft Store install offer an ARM64 version, or will it be available only through Mozilla?

Asked by Shahnewaz Ahmed 1 year ago

Last reply by Shahnewaz Ahmed 1 year ago

  • Archived

Firefox crashes on first start, then opens fine.

The first time I open Firefox it "crashes". It opens an instance that seems to be residing in memory (CCleaner will tell me I need to close Firefox to clean it), but the… (read more)

The first time I open Firefox it "crashes". It opens an instance that seems to be residing in memory (CCleaner will tell me I need to close Firefox to clean it), but there are no open icons in the taskbar or notification area.

It's interesting, because I first noticed this when Firefox wasn't opening with the last restored session. Since the most recent session is the one that fails to open (and has no open tabs), Firefox now always opens with no tabs. It does seem to work, however, if I exit through the menu, but it doesn't if I click the X.

I'm assuming I should just remove and reinstall, but am certainly open to suggestions. TIA!

Asked by Scott Florack 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Save web push notification sites

Is there a way to save a site (Gmail) to my Notifications settings so every time I bring the site up, it's automatically allowed to send notifications? I thought I saved … (read more)

Is there a way to save a site (Gmail) to my Notifications settings so every time I bring the site up, it's automatically allowed to send notifications? I thought I saved the site yesterday but when I signed on today, it was not listed. I want to avoid having to do that every day, since I use Gmail everyday.

Asked by mikemckibbin 1 year ago

Last reply by Terry 1 year ago

  • Archived

Pictures load as grey boxes on soranews24.com

On the website soranews24.com the header picture and all the random clutter pictures all over the website load, but the pictures in the actual articles are all just grey … (read more)

On the website soranews24.com the header picture and all the random clutter pictures all over the website load, but the pictures in the actual articles are all just grey boxes. I've tried searching for fixes and similar problems and tried the solutions, and nothing helps. Tracking protection on or off, strict, standard or no enhanced tracking protection, pop-up blockers removed, U-block Origin disabled for that site, U-block Origin removed, all add-ons disabled, add-ons re-enabled in sequence to see if I can find the one causing the problem, Firefox refreshed, clean Firefox installed- nothing gets the pictures to load. On Firefox android turning off tracking protection by clicking the shield gets the pictures to load right away. Firefox on Windows, nothing makes the pictures load. This is the only webpage where the issue occurs. It happens in the regular window and private. I'm not interested in using Chrome or Edge, that's why I'm using Firefox.

Asked by Fishingforzoras 2 years ago

Last reply by Kiki 1 year ago

  • Archived

Firefox using wrong ICC profile when copying and pasting images

I'm using firefox 97 on mac. Whenever I copy and paste an image from firefox, the image comes out desaturated as if it is using the wrong color profile. I tried changing … (read more)

I'm using firefox 97 on mac. Whenever I copy and paste an image from firefox, the image comes out desaturated as if it is using the wrong color profile. I tried changing the gfx.color_management settings without it improving. The images look fine and are the right colors in the browser, however, the issue only happens when I copy and paste images. Firefox behaves like the color management is disabled (set to 0 in config) but ONLY when copying and pasting images.

I do not have this issue with other browsers such as chrome.

Asked by dndraccts 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Some Videos are Played, Some Don't and No Problem in Troubleshoot Mode

Recently, a few days ago, I've switched to Windows 10 and had no problem before switching. Now, some videos are being played like: https://old.reddit.com/r/CatsBeingCats/… (read more)

Recently, a few days ago, I've switched to Windows 10 and had no problem before switching. Now, some videos are being played like: https://old.reddit.com/r/CatsBeingCats/comments/t7dio2/cats_can_play_fetch_too/ And other don't like: https://old.reddit.com/r/CatsBeingCats/comments/t76xw0/what_he_comes_out_of_a_crack/

I have installed the Media Feature Pack already and cleaned the cookie cache and all of the history and updated the blockers and disabled all the plugins (including the theme) and completely reinstall the whole browser while not logging into my account and it still doesn't work. But it has no problem in Troubleshoot mode or if I open it in Internet Explorer.

The video bar, settings, fullscreen mode, all comes up, but the video is stuck in a loop of loading forever. Never stopping and playing the video, just loading and the circle just rotating.

Asked by clovyhevy 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

All shortcut tiles on new tab page have turned white and no longer do anything

On my new tab page, I had 8 shortcut tiles configured with custom icons for quick access to those sites. Now all those icons are default white squares that don't do anyth… (read more)

On my new tab page, I had 8 shortcut tiles configured with custom icons for quick access to those sites. Now all those icons are default white squares that don't do anything when clicked.

Also, if I try to edit one and recreate what it was previously, it appears to accept my input but then nothing happens when I click the shortcut. If I edit that shortcut again, the stuff I entered is gone.

So basically, the shortcut tile feature on the new tab page is non-functional for me. (This is on the current version of Firefox (97.0.1) for Windows 10 (version 2004, build 19041.1415).

Asked by mattsg 2 years ago

Answered by mattsg 1 year ago

  • Archived

Trending Now on the Search Bar

I am using Yahoo as my homepage. When I go to search for anything Trending Now appears below when I click in the box. I have checked all the settings and I have not foun… (read more)

I am using Yahoo as my homepage. When I go to search for anything Trending Now appears below when I click in the box. I have checked all the settings and I have not found anything to turn that off. How do I remove that?

Thank you.

Asked by irn89 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Some sort of Blank pop-up type area on all sites - cant use the mouse in this area.

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away. thank yo… (read more)

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away.

thank you Mark

Asked by Marko 2 years ago

Last reply by vannerwinner 1 year ago

  • Archived

Browser reduces YouTube volume wen rewinding

A while ago I formatted my computer, and installed FireFox for the first time. Ever since installing FireFox, I noticed an issue which has been a constant source of frus… (read more)

A while ago I formatted my computer, and installed FireFox for the first time. Ever since installing FireFox, I noticed an issue which has been a constant source of frustration, when I rewind any YouTube video the playback volume changes to a lower value, until I rewind again.

I tried looking online, this is the closest match I've found, but there's no solution there

I tested this issue on different browsers (Edge, and IE), no problems there. I tried disabling extensions, no change. I tried resetting FireFox, no change. I made sure that Windows doesn't automatically adjust system volume. I tested this issue on different Video platforms, no problems there.

I use YouTube when I practice (music), so I rewind a lot.

Any help is very appreciated.

Asked by Josef Lintz 2 years ago

Last reply by NN 1 year ago

  • Archived

YouTube Video Fullscreen Bars Showing Background

Whenever I first make a video fullscreen, it comes up with bars on the top and left where I can see behind the video. It goes away if I exit fullscreen and enter it again… (read more)

Whenever I first make a video fullscreen, it comes up with bars on the top and left where I can see behind the video. It goes away if I exit fullscreen and enter it again. It usually only happens the first time during a browsing session.

Asked by Retalak 2 years ago

Last reply by A11ectis 1 year ago