Firefox Support Forum

Since the last update my email account with comcast.net was totally messed up. I finally did a system restore to an earlier date, but there is still at least one email I am unable to get. It is amazingfacts.org.

Help please ...

When I go to the Sirius xm website, https://www.siriusxm.com/contact-us?intcmp=Global+Nav_NA_www%3AHome_ContactUs the chat button is grayed out. I turned off enhanced tracking protection and it did not help. If I use Google Chrome there is no problem.

Since a few days, I keep experiencing constant crashes with Firefox. In the most common way, a Tab will crash first, often followed shortly by the whole browser crashing. Crashes occur on, but are not limited to, following pages: • YouTube.com • Reddit.com • Google Account Login • about:preferences • about:crashes • about:support • The very same Support-page I’m writing this on Crashes still occur after: • Rebooting Computer • Clearing of Cache • Starting in Safe Mode (crashes in Safe mode) • Deactivation of hardware acceleration • Refreshing Firefox • Reinstallation of Firefox (Uninstalled with the Uninstall/helper.exe) • Use of Windows Deployment Image Servicing and Management tool (DISM /Online /Cleanup-Image /RestoreHealth)

Crash logs list: • Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x00007ff88082381f • Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x000001f4465fffe8 I’m kind of out of options. Most support pages are 2 years or older, so I don’t really know if I’m experiencing the same errors as they did. If there’s any more information required, please let me know.

duplicate. https://support.mozilla.org/en-US/questions/1360813

I don't want to save my Firefox profile on removable media and leave it accessible to anyone around the house. I don't want to use my iCloud to store it either, because files in iCloud drive aren't end-to-end encrypted; they're encrypted, but Apple holds the keys. I can store attachments in Bitwarden, and my plan comes with enough room to store regular backups of my Firefox profile. If I want to attach the entire profile folder (not all the individual files separately) in one shot, I have to make a zip folder first, and then I can attach it to the Firefox log-in entry in my Bitwarden password manager. Will the backup work correctly if I store it like this? I mean, if I restore a backup after extracting it from a zipped file/folder, will it work correctly, uncorrupted, etc?

Thanks in advance,

Tõnis aka Tony

Hi,

I want Firefox to save files without asking. I need it for E2E test automation, recentyl something has to change in update because even in GUI I don't see an option to remember my choice. In case of E2E framework I had a setting which was working but now stopped to work:

desiredCapabilities: {

               browserName: 'firefox',
               alwaysMatch: {
                   'moz:firefoxOptions': {
                       prefs : {
                           "browser.helperApps.neverAsk.saveToDisk": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet",
                           "browser.download.folderList": 2,
                           "browser.download.dir": downloadsFirefoxPath,
                           "browser.download.lastDir": downloadsFirefoxPath
                       },
                       args: []
                   }
               }
           },

How to do it today?

Have latest version of Firefox Browser on my macbook. Used to be when I "Bookmark Current Tab" I could select where that bookmark was saved but not just goes into toolbox. How can I change that so once again I can save to bookmark folder I want?

I'm running a late 2017 MacBook Air with memory of 8 GB 1600 MHz DDR3, Monterey 12.0.1 and using Firefox 95.0. I am having a continuing issue with a web site (E edition of The Fort Worth Star Telegram) that after opening a second page/window of a news article, that 2nd open page causes Firefox to stop responding. Clearing caches and or restarting computer does not help. Feedback to Star Telegram has yielded no solution.

I used Apple Migration Assistant to move the entirety of my wife's old iMac (the old computer won't accept updates, so her machine was not secure) to a new one. The migration operation appeared smooth and essentially perfect.

Somehow my Bookmarks have overwritten my wife's (years ago, I turned Synch = ON, was that it? Synch is OFF now). The bookmarks are still OK on the old computer, so how do I locate and move that info to the new machine "AND BE SURE TO GET IT RIGHT"? My wife is the family business manager, so her bookmarks are Insurance, Banking, Healthcare, etc.

I've done some searching, but there are thousands of posts, I can't wade through all of that.

...

When double clicking on an email msg in Outlook, Firefox opens a new pop up screen, but it is blank. Using EDGE (and with same add ons), and doing the same thing, it works and am able to see my email message. How come Firefox doesn't do same?

I use Firefox quite a bit and installed it on my wife’s MacBook air and I’m trying to get her to use it. I recently set up a gmail account for my brother-in-law who does not have Internet and uses my wife’s MacBook air when he visits us. 

A couple of days ago the mystery icon—Firefox logo with a tv screen on the upper right—started appearing on my MacBook pro every time she turned on her computer. There does not seem to be a way to get rid of it. Any suggestions?

The documentation says to use F11. F11 was removed from ChromeOS. The Full Screen Button on the keyboard will take Firefox out of full screen, but when you try to use it to put Firefox in Full Screen, the window gets slightly larger, and then goes back to its original size.

Other applications seem to be able to go to full screen using the Full Screen key that are running under Linux. For instance, gvim, thunar, meld, and gnucash all will go into full screen with the Full Screen Key.

When using Firefox on my PC I am usually (not always) unable to load email content when using icloud.com. I am signed into my icloud account in Firefox and am up to date with Firefox. I can see email content when using Outlook, when using ios on my iphone and ipad, and even when using icloud.com on my ipad. Just not when using icloud.com on my PC. What gives? This used to be an occasional thing and has now turned into an almost always thing.

For some reason, all of my Firefox related things have switched to a dark mode. My DuckDuckGo page switched to dark, my tab groups have switched to dark, my links have switched to dark! This happened when I was using the Dracula Dark theme, and the Lush Bold Theme.

How do I stop the Firefox Privacy Notice Page: https://www.mozilla.org/en-US/privacy/firefox/ from opening in a new tab, each time I click on the home icon on any other tab I have open. This is quite annoying.