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Issues logging into Chase.com

Having problems getting verified for the Chase website through the latest Firefox browser. I've cleared the cache, performed a clean install etc. Cannot get it work. Any … (read more)

Having problems getting verified for the Chase website through the latest Firefox browser. I've cleared the cache, performed a clean install etc. Cannot get it work. Any suggestions?

Asked by tlbarker99 5 months ago

Last reply by FredMcD 5 months ago

screen freeze

Hi, I've been facing a constant screen freeze while browsing your Firefox website for 2-3 days. While other apps are working regularly, Firefox is running problematic an… (read more)

Hi,

I've been facing a constant screen freeze while browsing your Firefox website for 2-3 days. While other apps are working regularly, Firefox is running problematic and it's giving me trouble. When I click a link I have to wait for it to open. Why, I don't understand.

Rıza

Asked by CharlieNg 5 months ago

Last reply by FredMcD 5 months ago

Yahoo Email

When I use Firefox web browser and log into my AT&T Email the when I open an email the words (body of the email) do not display (there are no words) I can see and the… (read more)

When I use Firefox web browser and log into my AT&T Email the when I open an email the words (body of the email) do not display (there are no words) I can see and the images but the words are missing

Thank you for your help

Asked by pastorscottwilson97 5 months ago

Last reply by FredMcD 5 months ago

iframe using 3D Transformation the mouse is getting focus outside of the iframe

The issue is if you have an iframe that is using 3D Transformation the content has focus outside of the iframe area, but only when the iframe content is on a different do… (read more)

The issue is if you have an iframe that is using 3D Transformation the content has focus outside of the iframe area, but only when the iframe content is on a different domain.



Here is an example, This is a 360 panorama that has an iframe pinned to the panorama using 3D Transformation. The content of the iframe is on the same domain. 

Open the link with Firefox, move the mouse very close to the iframe but not in it, then click and drag the panorama.

The mouse has focus on the panorama.

 Here is the same project but using a different domain. Do exactly the same but this time you will see that the mouse has focus of the iframe contents. 
If you zoom out then the whole page has focus in the iframe.
 After refreshing the page, zoom, in, once zoomed in the mouse has the correct focus, able to click and drag the panorama and also interact with the iframe contents.

 This is a relatively new problem with Firefox, all other browsers do not have this issue.

Asked by hopkimedia 5 months ago

Last reply by cor-el 5 months ago

My mozilla firefox is gone . how do I get it back

'bold text'where is all my Firefox & my book marks go too? my whole laptop PC no matter where I go I can't log in? Please help me. I already went to chat box, but I d… (read more)

'bold text'where is all my Firefox & my book marks go too? my whole laptop PC no matter where I go I can't log in? Please help me. I already went to chat box, but I didn't get the help need.

Asked by lilly bitts luvs ♥♥♥ 5 months ago

Last reply by FredMcD 5 months ago

Does Firefox Desktop have a similar system to Collections in Firefox for Android?

I always have a lot of tabs open, and could very easily streamline my work if I could group them into a system like Collections for Firefox Android. Bookmarks and Pocket … (read more)

I always have a lot of tabs open, and could very easily streamline my work if I could group them into a system like Collections for Firefox Android. Bookmarks and Pocket do not make for easy working, especially when needing to revert to previous sites, and consequently the numerous tabs left open cause confusion and slow down the PC. Is there a similar system on Firefox for Desktop so I can group tabs/webpages/sites within Collections? Bookmarks and Pocket do not work in the same way and are very clumsy and cumbersome in comparison.

Microsoft Edge has its own Collections system, and if Firefox has nothing compatible, I am seriously considering leaving Firefox and reverting back to Edge, although I would be risking my privacy and security which I value so highly with Firefox.

Any suggestions please?

Asked by geneann 5 months ago

Last reply by TyDraniu 5 months ago

firefox not working properly after booting up

hello! when i boot up my pc and start firefox i can't click on the interface. for example i can type in the url youtube , it loads then i can't click on the videos. it's … (read more)

hello! when i boot up my pc and start firefox i can't click on the interface. for example i can type in the url youtube , it loads then i can't click on the videos. it's the same with pther websites. alt-tabbing helps. any idea what can cause this problem?

Asked by hmilan97 5 months ago

Last reply by FredMcD 5 months ago

Why does google.com launch as a new tab when I have Firefox open?

Hardware: New R 12 (DELL) and AW 25 HD Monitor OS: Windows 11 - Office 365 Pro User Firefox: 95.0 ( 64 b) updated A. I stripped gaming and XBOX software o… (read more)

Hardware: New R 12 (DELL) and AW 25 HD Monitor OS: Windows 11 - Office 365 Pro User Firefox: 95.0 ( 64 b) updated

A. I stripped gaming and XBOX software off my OS. B. My OS is dedicated to using MS Office apps and programs. C. I customized my Firefox to be in ultra privacy mode. D. I am running ESET Antivirus E. I scan for malware on a weekly basis - no recent detections.

1. Does anyone experience Google.com launching as a new tab when Firefox is launched? I deleted Google off my PC. I deleted google in the Firefox app - I have programmed StartPage as my search engine. Somehow it launches when I am using Firefox. It comes up as a new tab. Annoying.

Asked by usatechexec 5 months ago

Last reply by FredMcD 5 months ago

Browser not working

In the past few days, when I got to find a link via FF, it tells me the link is not available. Yet when I use Google, it's there. What do I need to fix FF as I prefer it … (read more)

In the past few days, when I got to find a link via FF, it tells me the link is not available. Yet when I use Google, it's there. What do I need to fix FF as I prefer it as my browser?

Asked by Ed Finkelstein 5 months ago

Last reply by FredMcD 5 months ago

Firefox needs frequent history clearing to make websites work properly

Recently I have found that I frequently have to "clear all history" in order to have various websites work properly. Example: Facebook and my on-line banking. Occasionall… (read more)

Recently I have found that I frequently have to "clear all history" in order to have various websites work properly. Example: Facebook and my on-line banking. Occasionally when I try open my on-line bank I get the message saying it (Firefox?) cannot find any account information, or it will display some but not all of my account information. In Facebook, often now many drop down items will not work such as deleting a post, or none of the post pictures will display. It now seems that it is happening more frequently and has become a real pain to clear history and then reload a website. I never seem to have this problem using another browser, which leads me to believe the problems lies with Firefox.

I am becoming very disenchanted with Firefox and am considering using a new browser on a regular basis if this continues.

So why is this happening, and what is the solution to fix this monumental problem?

Asked by dmwalker214 5 months ago

Last reply by FredMcD 5 months ago

Can not answer direct messages at https://www.ancestry.com/messaging

Using Firefox 95.0 This has been going on for about a year. Worked fine before that. I can not answer direct messages at https://www.ancestry.com/messaging. Can't enter t… (read more)

Using Firefox 95.0 This has been going on for about a year. Worked fine before that. I can not answer direct messages at https://www.ancestry.com/messaging. Can't enter text by typing or pasting. And when if did work I would start a reply to a message, I couldn't type anything after few words or if I waited to long to finish message. I have always allowed ancestry.com.

I did Ctrl-I on https://www.ancestry.com/messaging. Non Ancestry Items Under Media: sp.analytics.yahoo.com bat.bing.com Permissions all allowed except Auto Play, Block Audio Open pop-up windows, Block Set Cookies, Allow

On Privacy & Security Browser Privacy, Standard Send websites a "Do Not Track" signal, Always Cookies & Site Data Manage Exceptions, https://www.ancestry.com is allowed.

Block pop-up windows, YES Warn you when websites try to install add-ons, YES

Cleared all cookies & data, allowed ancestry.com Resigned into Ancestry, go to messaging and it would work for a bit then stop mid message.

Contacted Ancestry Support their response "try another browser" & we will report the problem. The way support was talking sounds like they have heard this before.

I also on persons pages at Ancestry I sometimes get the site error message "It looks like you have local storage disabled. While you'll still be able to use the site, you may notice that pages load more slowly. Fix the issue." I Cleared all cookies & data, allowed ancestry.com still comes back.

Could this be due to Ancestry trying to put 3rd party cookies on my cpu? How do I stop this from happening?

Asked by frazld 5 months ago

Last reply by FredMcD 5 months ago

Google won't load

Whenever I try to load up google, the page gets caught in an infinite buffer that never loads up the page. It occurs when going to google.com and when just using the addr… (read more)

Whenever I try to load up google, the page gets caught in an infinite buffer that never loads up the page. It occurs when going to google.com and when just using the address bar to search with google as the default search engine. All other websites seem to load and the internet connection is secure. I have also disabled all my extensions and this issue still occurs. There is no error page either. It just stays "loading" the page.

Asked by jdy13341 5 months ago

Last reply by FredMcD 5 months ago