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Firefox eats up all the memory

When I click on this [https://www.ensonhaber.com/] site, Firefox eats all the memory. I tried both Window 10 and Linux. Also, I've tried it while any plugin not installed… (read more)

When I click on this [https://www.ensonhaber.com/] site, Firefox eats all the memory. I tried both Window 10 and Linux. Also, I've tried it while any plugin not installed.

Asked by Rorschach 5 months ago

Last reply by FredMcD 5 months ago

instagram video upload problem

Hello I love Firefox and I primarily use Firefox on all my devices. I manage facebook and instagram account using facebook content studio. I have no problem uploading vid… (read more)

Hello I love Firefox and I primarily use Firefox on all my devices.

I manage facebook and instagram account using facebook content studio. I have no problem uploading videos to facebook. I upload the videos to Instagram from this link (https://business.facebook.com/creatorstudio/instagram_content_posts). I'm not having a problem uploading a post(image). but I'm having trouble uploading the video. The problem I have is: the video upload continues up to 99.9%, but somehow it does not go to 100%. I cannot share the video unless it is 100%. I try again, close and open the tab and sometimes even restart the browser. Not all the time but too many times I have this problem. I upload the same video to twitter, facebook and instagram. video uploads to twitter and facebook without any problem, but not to instagram. I wait for a long time, but unfortunately it is not 100%. I have been using the Google Chrome browser for video uploads for a while because firefox has not finished uploading, and I have not encountered any problems so far. I only experience this problem when uploading videos to Instagram and through firefox.

I am using Facebook container and Tab Reloader plugins. I also wrote this problem on facebook, but they do not seem to have a problem. please find a solution to this problem. I want to use firefox. not chrome u.

best regards

Asked by Fero 5 months ago

Last reply by FredMcD 5 months ago

Firefox is running out of disk space Error, Running Very Slow & Crashing Help

I have Firefox Version 94.0.2 (64 Bit) running on Windows 11. First, I noticed Firefox was running very slow. It loads up slow and webpages are loading super slow. I down… (read more)

I have Firefox Version 94.0.2 (64 Bit) running on Windows 11. First, I noticed Firefox was running very slow. It loads up slow and webpages are loading super slow. I downloaded other Browsers and they are working just fine so this tells me there is an issue with Firefox. After a while, Firefox would randomly crash for no apparent reason, while loading a new webpage or installing an Extension. I have sent Feedback for every crash. I have closed all of the Tabs I can that I am not using on Firefox, cleared the Cache, Cookies & History, Restarted Firefox & my PC and everything I can think of. Now, I just started getting an Error Message at the top of Firefox that says this: Firefox is running out of disk space. Website contents may not display properly & it includes a link to read on how to optimize disk usage. I followed the Instructions in that Article and it did not help. I am at wits end. I am ready to Uninstall and Reinstall Firefox and see if that fixes the issue but I hate to lose all of my Extensions and ETC. Can someone please help me with this? Is there anything else I can do to speed Firefox up, stop the crashes and get rid of that error message?

Asked by Vyper Precision Corporation Amber 5 months ago

Last reply by FredMcD 5 months ago

FireFox opening excess windows and using over 1/2 of memory, reset Firefox or remove and reinstall or ?

FireFox opening excess windows and using over 1/2 of memory, reset Firefox or remove and reinstall? Firefox opens 9 or more windows when startup on msn.com. Sometimes i… (read more)

FireFox opening excess windows and using over 1/2 of memory, reset Firefox or remove and reinstall? Firefox opens 9 or more windows when startup on msn.com. Sometimes it freezes when it uses up all memory, 8 GB. I have not emptyed cookies in quite a while and I have not refreshed FireFox 94.0.2. Please provide detailed instructions in English to fix.

Asked by Howard Steeley 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Archived

Gmail

I haven't been able to sign into my Gmail account through Firefox for several days now. I keep getting the message of Temporary Error: "We’re sorry, but your account is … (read more)

I haven't been able to sign into my Gmail account through Firefox for several days now. I keep getting the message of Temporary Error: "We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes.You can view the Google Workspace Status Dashboard for the current status of the service."

I can sign in to Gmail through other Edge with no problem. I am using the latest version of Firefox.

Asked by Bradley 6 months ago

Last reply by FredMcD 6 months ago

Laptop Slowdown - Task Manager Shows Almost 100% Memory Usage

Hello - first I just want to acknowledge how great it is to have a free browser, and the great work the (un-or underpaid) Mozilla team has done lo these many years - than… (read more)

Hello - first I just want to acknowledge how great it is to have a free browser, and the great work the (un-or underpaid) Mozilla team has done lo these many years - thank you.

Okay, just want to put this out there but it seems sometime after version 90 of my Firefox browser I am seeing extreme slowdowns on my underwhelming Dell 5520 Inspiron laptop, circa 2014, running Windows 8.1. I also have Malwarebytes and Avast Premium Antivirus running together. My last Windows update was about two weeks ago (11 Nov 2021). My Firefox browser is currently 94.0.2.

I have noticed this four times. I typically browse Reddit but sometimes it's with Youtube. This is normally the scenario: 1) Launch browser; 2) navigate to website; 3) keep tab open for several hours and in many cases my laptop will go to sleep at least once; 4) at some point after waking up PC, logging in then continuing to browse, a warning banner in Firefox will tell me "This website is slowing your browser down. Stop it?", but if I wait at least 5 seconds it will automatically clear; 5) launch Task Manager - which is not easy because of what is going on but after 30-60 seconds it will appear; 6) notice that memory usage is extremely high and most processes are coming to a halt; 7) close Firefox and thing return to normal after 30-45 seconds. I've attached some before and after screenshots. The "before" is after browsing Reddit for about 3 hours and my laptop went to sleep twice; the "after" is when Firefox was closed (two tabs were open - one Reddit, the other Youtube) and then waiting about 30 seconds. Firefox instances take a little time to disappear from Task Manager, apparently.

Lots of variables to consider here: Latest antivirus program not working well? Extensions? (I have three extensions - Adblock Plus, Privacy Badger and Ecosia Search) Perhaps Firefox itself? Motherboard/DIMMs that is/are overdue for the landfill? Windows sucks? (rhetorical).

I guess I am not really looking for help but instead just want to log this as a heads-up to anyone who is encountering the same problem under the same conditions. I will continue experimenting with refreshing my instance of Firefox and possibly turning off browsers/antivirus components in a selective manner to see if it makes any difference. There is also the possibility that a Windows Update has broken something so maybe a restore point is in order here.

Thanks again for offering such a great product.

- Ngo

Asked by ngowun 6 months ago

Last reply by FredMcD 6 months ago

Firefox shuts down with no prompting from me - and no crash report generated.

Ok, as it says above, Firefox is randomly shutting itself off, as if you were 'Exit'-ing. I have followed all the aspects of the troubleshooting webpage - so far, when in… (read more)

Ok, as it says above, Firefox is randomly shutting itself off, as if you were 'Exit'-ing. I have followed all the aspects of the troubleshooting webpage - so far, when in Troubleshooting Mode, it stays up. I have turned all add-ons, extensions, hardware acceleration...before I went to Troubleshooting Mode...to try and isolate what might be causing it - no luck. I can have as few as 4 tabs open or as much as 10-it still turns off. Now, this does not happen each and every day, but it's close. The last crash report sent in was dated November 11, 4 in total. I have the crash report ID numbers if needed. I can't create the scenario; it's acting as if I am closing the browser, which I am not. This has me lost and frustrated.

Asked by ibert_n 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Can not see videos on certain news sites

Nascar for one, there is no error message, just a white space where the video should appear but does not. There is no error message. https://www.nascar.com/video/franchi… (read more)

Nascar for one, there is no error message, just a white space where the video should appear but does not. There is no error message. https://www.nascar.com/video/franchise/all-videos/sneak-peak-kevin-harvicks-car-stopping-burnout-on-broadway/ Clicking on another video, the caption changes, but still on video.

It plays fine in Chrome. I am using 94.0.2 I have tried unchecking hardware acceleration and use recommended settings.

Thanks Henry

Asked by Henry 5 months ago

Last reply by FredMcD 5 months ago

Email Attachements as Drag and Drop no longer working

I can no longer drag and drop files as attachments in emails...When I try to drag and drop, I get a little error / circle with a line through it icon as my cursor. This … (read more)

I can no longer drag and drop files as attachments in emails...When I try to drag and drop, I get a little error / circle with a line through it icon as my cursor.

This is wildly annoying and really killing my productivity.

Any help or insight would be greatly appreciated.

Asked by rlane8511 1 month ago

Last reply by jonzn4SUSE 1 month ago

Suddenly cannot copy a Word file and Paste it into a customer's email site email

I run Windows 10 and Firefox. Suddenly I cannot copy a Word file and Paste it into my customer's web site. Message says it is to do with Firefox settings. I am not able t… (read more)

I run Windows 10 and Firefox. Suddenly I cannot copy a Word file and Paste it into my customer's web site. Message says it is to do with Firefox settings. I am not able to publish my essays on my publisher's site and he cannot download my Word files.

Asked by Ken Hay 5 months ago

Last reply by FredMcD 5 months ago

cannot open a page form email

Every since I downloaded firefox again I cannot open another site from my e-mail. Why do this when it will just cause problems. What was wrong with the other opening pa… (read more)

Every since I downloaded firefox again I cannot open another site from my e-mail. Why do this when it will just cause problems. What was wrong with the other opening page of firefox?

Asked by chlpro 5 months ago

Last reply by FredMcD 5 months ago

Font display problem after goingn to version 90.x

This has happened on several of my computers. Upgrading from some version of FF80 to some version of FF90 results in gibberish text. What Mac OS system fonts does Firefox… (read more)

This has happened on several of my computers. Upgrading from some version of FF80 to some version of FF90 results in gibberish text.

What Mac OS system fonts does Firefox require? I somehow got this fixed on one system, but many monthds ago, so I don't know what actually worked. I have cleaned font caches, etc. but cannot get it fixed on the latest so far. Settings are Latin, normal fonts like Georgia or Verdana.

Asked by webbykat 5 months ago

Last reply by FredMcD 5 months ago

Need Escalated Help: Firefox Uses Excessive Memory in WIndows 11.x

I asked about this in a previous thread and never got a response from the escalation group. I use my computer all day and keep several tabs open for ongoing use. This is … (read more)

I asked about this in a previous thread and never got a response from the escalation group.

I use my computer all day and keep several tabs open for ongoing use.

This is an example of what I see regarding Firefox's memory use. I do not open and close tabs often enough to have this make sense.

Please help! I cannot afford to have so much of my available memory blocked.

Asked by JandNL 5 months ago

Last reply by jonzn4SUSE 5 months ago

O’Reilly not loading page properly

Dear Firefox community I wonder if anybody else is experiencing problems with O’Reilly recently. I think the problem started more or less 2 weeks ago. The problem is tha… (read more)

Dear Firefox community

I wonder if anybody else is experiencing problems with O’Reilly recently. I think the problem started more or less 2 weeks ago. The problem is that the page is not loaded at once, but more "on demand," that is, it loads once we scroll down (fig. oreilly_firefox_01). It takes like 1s or 2s to load to load the rest of the text (fig. oreilly_firefox_02). Maybe it's related with the last Firefox update. With Chrome it works as expected.

It's not a big issue, just annoying.

94.0.2 (64-bit) OS Name: Microsoft Windows 10 Education OS Version: 10.0.18363 N/A Build 18363

Asked by marcelo.garcia 5 months ago

Last reply by jonzn4SUSE 5 months ago

Add-on doesn't appear on the toolbar

I tried reinstalling the extension, re-enabling them and also allowed them to run in private browsing. But it still wouldn't appear in the toolbar. Just how else am I sup… (read more)

I tried reinstalling the extension, re-enabling them and also allowed them to run in private browsing. But it still wouldn't appear in the toolbar. Just how else am I supposed to use the extension. This is a problem that has bugging me for quite a while and this is not the first time. I don't remember how it resolved itself the last time but can someone please find a solution to this. I have images added to show all options I had enabled so that you don't advise me to something I already tried. Thanks in advance to the one who provides a solution.

edit: Now It started towork again. I had to reinstall Firefox. Please find an easier solution because this is not an unusual bug. I have to make sure not to update firefox to the latest version.

Asked by Zero 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago