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Deleted web browsers

I inadvertently (Stupidly!) deleted all web browsers on my spare computer. I re-installed Firefox on that computer but still cannot get web access. What can I do? … (read more)

I inadvertently (Stupidly!) deleted all web browsers on my spare computer. I re-installed Firefox on that computer but still cannot get web access. What can I do?

Asked by roland39 8 months ago

Answered by FredMcD 8 months ago

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google wont load

hey, im having some issues with google and YouTube not loading, YouTube does go to a completely blank screen but google just stays on the new tab page yes i have cleared … (read more)

hey, im having some issues with google and YouTube not loading, YouTube does go to a completely blank screen but google just stays on the new tab page yes i have cleared the cache and data. no fix. ive reloaded everything. anyone know how to help?

Asked by xeno.axis.gaming 10 months ago

Answered by cor-el 10 months ago

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Unwanted drop down menus appear and get in the way of working with the site

I need to know how to stop the menus from opening -and keeping me from working with what I'm on - including bank statements. The subjects on the menus are not unlike tho… (read more)

I need to know how to stop the menus from opening -and keeping me from working with what I'm on - including bank statements. The subjects on the menus are not unlike those I see on the Firefox pull down menus! I can't explain it - do you know what I'm talking about????? THANKS!

Asked by maggiem14 10 months ago

Answered by Terry 10 months ago

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firefox crashes on startup

HI I am using win 10 with the latest version of firefox. Yesterday when I booted into windows and started firefox it promptly crashed. I had made no changes either to the… (read more)

HI I am using win 10 with the latest version of firefox. Yesterday when I booted into windows and started firefox it promptly crashed. I had made no changes either to the system or firefox in several days. Since then I have been unable to get it started except in safe mode and am therefore unable to enter troubleshoot mode. I tried my previous restore points but system restore failed with each one. I have run malewarebytes, adwcleaner and a couple of other programs but they all found nothing. My drivers are all up to date. As a last resort I did a clean uninstall of firefox and manually deleted the firefox folder. I downloaded a new installer from your site only to find that it crashed during install. However, using safemode, I did get it installed but it still crashes in normal mode. Below I've listed the last two crash ID's from the old version as well as the ID from the new one. bp-08805de5-865c-4c55-af1f-c79720211123 old installation bp-d76380c7-9f34-467e-a347-34a180211123 old installation

bp-a09ec77d-868b-4670-a455-ed2d60211124 from new installation

I would be grateful for any help as Firefox is the only browser I tolerate on my OS. If you need any further information I would be happy to oblige.

Thanks

Asked by communication2go 10 months ago

Answered by FredMcD 10 months ago

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PDF Access

When I try to open any PDF file, I have to Browse to find my pdf viewer (Flexipdf). I do that and also check your "Save this for future" option. Every time I try to open … (read more)

When I try to open any PDF file, I have to Browse to find my pdf viewer (Flexipdf). I do that and also check your "Save this for future" option. Every time I try to open a pdf after that I still have to go through all the Browse steps. I also set up Flexipdf in your Settings and it just gets ignored.

Asked by DLD 10 months ago

Last reply by Paul 10 months ago

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All Searches Default to URL box

I want searches to stay in a search engines home page and not go automatically into address box. When I search for anything by writing in the search box on the Google ho… (read more)

I want searches to stay in a search engines home page and not go automatically into address box. When I search for anything by writing in the search box on the Google home page search or even Duck Duck Go, the inserted text goes immediately into the address bar. I have tried FF in Safe Mode, I have no studies going, using version of FF 94.0.2 and only have 5 extensions (Last Pass, Bitdefender, BreezeClick, Adobe Acrobat and Malwarebytes.) Thank you

Asked by RichS 9 months ago

Answered by cor-el 9 months ago

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Check and change location access for a website

I had Amazon open while doing something and it accessed my location. I would like to block Amazon from doing this in the future, but I can't find a way to check which web… (read more)

I had Amazon open while doing something and it accessed my location. I would like to block Amazon from doing this in the future, but I can't find a way to check which websites have this permission. I've tried going to Settings > Privacy & Security > Location Settings, but this only shows one website which has location permissions blocked.

Asked by Jacob N 10 months ago

Answered by Amelia 10 months ago

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browser wont search

Have latest update. When I enter search keywords FF just cycles back to flashing cursor inviting me to search for something. Saved links work normally. So... wtf? Th… (read more)

Have latest update. When I enter search keywords FF just cycles back to flashing cursor inviting me to search for something. Saved links work normally. So... wtf? Thanks

Asked by jtms1 10 months ago

Answered by FredMcD 10 months ago

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autofill feature

When I try to import my data from chrome for autofill it asks me to enter primary password for login but there is no window that opens where I can do so, and I am signed … (read more)

When I try to import my data from chrome for autofill it asks me to enter primary password for login but there is no window that opens where I can do so, and I am signed in as well so please explain how to use this feature.

Asked by KT 10 months ago

Answered by cor-el 10 months ago

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New pages don't load correctly

When I open a new page on a site and the new page includes an ability to comment at the end of the article, Firefox automatically opens at that point. How do I stop this … (read more)

When I open a new page on a site and the new page includes an ability to comment at the end of the article, Firefox automatically opens at that point. How do I stop this happening? I want the page to open at the top, please - as it always used to.

Asked by Scotch 9 months ago

Answered by FredMcD 9 months ago

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Directed to "Unplug or Eject Hardware"

Tell me please how to "unplug or eject hardware" in Firefox. I have gotten a Verbatim External Slimline CD Writer that directs me to find this option in the Windows task… (read more)

Tell me please how to "unplug or eject hardware" in Firefox. I have gotten a Verbatim External Slimline CD Writer that directs me to find this option in the Windows taskbar. But I use Firefox as my browser and don't know where to execute this on the Firefox taskbar.

Asked by danwpatt 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Unable to open my accounts on my online banking

Just recently when I open my bank and check my accounts, the accounts will not open and a note at the top of the page says page is slowing down fire fox, to speed up brow… (read more)

Just recently when I open my bank and check my accounts, the accounts will not open and a note at the top of the page says page is slowing down fire fox, to speed up browser stop the page, then it shows a stop button, I hit the stop button, my accounts still don't open. What is happening.

Asked by cnilsen1 10 months ago

Answered by FredMcD 10 months ago

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I have mistakenly forgotten a website. But i still have it (the data) on another device(ipad). Can i somehow sync my data only from my other device instead of my firefox account?

Good evening, as i've already mentioned i have forgotten a website. Luckily i still have all of my data on my ipad. I disconnected it from wlan and then removed sync opti… (read more)

Good evening,

as i've already mentioned i have forgotten a website. Luckily i still have all of my data on my ipad. I disconnected it from wlan and then removed sync option. So it shouldn't delete my data as soon as i connected to my internet again. But my big question is, if i active sync once again, won't everything be deleted or can i somehow choose what i like to keep? Or will it just overwrite everything? What will sync do in this case? Perhaps there is even a better solution to my problem...?

Best regards

Asked by Alex 10 months ago

Answered by Alex 10 months ago

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Does credit card autofill/store work in non-US versions of Firefox?

I've got the Windows Greek version of Firefox installed ages ago and now updated to version 94.0.1. Got really excited to see that credit card store and auto-fill has bee… (read more)

I've got the Windows Greek version of Firefox installed ages ago and now updated to version 94.0.1. Got really excited to see that credit card store and auto-fill has been added as a feature, but according to https://support.mozilla.org/en-US/kb/credit-card-autofill this possibly only available for US/Canadian Firefox owners. Not sure if this holds for build 94 and later though, can someone confirm whether this holds for current builds? I'd love to be able to use this feature!

My settings are depicted.

Asked by Michail Pappas 10 months ago

Answered by jonzn4SUSE 10 months ago