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Recovery Key Invalid

Hello, I was having trouble logging in because I thought I had disconnected my authentication app, but I eventually found it (so I am able to log in now). Before I figur… (read more)

Hello,

I was having trouble logging in because I thought I had disconnected my authentication app, but I eventually found it (so I am able to log in now). Before I figured this out, however, I tried to use my recovery key to log in. I found the text file that had my recovery key '[Email] Firefox Recovery Key.txt' (from 2019) and when I tried to use this, it didn't work. I noticed that the recovery page asks for a recovery 'code' instead of 'key' and when I was able to log in, it said I had never set up a Recovery Key.

Just wanted to flag the issue in case there's a reason why old Recovery Keys no longer work. It certainly could have been my error, but since I had the file, it seemed like it should've worked.

Asked by esbrannon 1 year ago

Answered by cor-el 1 year ago

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Profil auf anderm Rechner installieren - Fehlermeldung alte Version

I'm trying to move my profile from an "old" laptop to a "new" laptop. I've copied the profile and put the files under a new profile which I generated with the profile man… (read more)

I'm trying to move my profile from an "old" laptop to a "new" laptop. I've copied the profile and put the files under a new profile which I generated with the profile manager on the "new" laptop. When I try to start firefox on the "new" laptop I get the Error Message "... your using old version ... this might corrupt your current data ... please create new profile" When I create a new profile (see above) I'm in a circle (catch 22 ;-))) When I click "close" no firefox opens.

"old" laptop runs Version 94.0.1 "new" laptop runs Version 93.0

Please send copy of answer to my email account

Asked by Dr. G 1 year ago

Answered by FredMcD 1 year ago

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cache cookies and passwords

Hi II am a relative computer novice and I am confused by the concept of deleting cache and cookies. I am having trouble with Firefox browser on Vanguard website. I w… (read more)

Hi II am a relative computer novice and I am confused by the concept of deleting cache and cookies.

I am having trouble with Firefox browser on Vanguard website. I was told to clear my cache and/or cookies.

I don't currently store any Vanguard passwords on my computer.

However, I’m afraid that if I clear cache or clear cookies I will inadvertently remove the passwords for all my other websites.

Is there a way to clear cache and clear cookies without deleting passwords?

Asked by peggywarner 1 year ago

Answered by jonzn4SUSE 1 year ago

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Some images dont upload/downlaod correctly

Basically what happens is that some images download and upload as a mess of vertical stripes. One of the images is what happens when i try to change my pfp on my email, a… (read more)

Basically what happens is that some images download and upload as a mess of vertical stripes. One of the images is what happens when i try to change my pfp on my email, and the this (i couldnt get the image to upload here) is what downlaods when i hit share here.

Asked by Vit.pokorny-22 1 year ago

Answered by cor-el 1 year ago

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Deleted web browsers

I inadvertently (Stupidly!) deleted all web browsers on my spare computer. I re-installed Firefox on that computer but still cannot get web access. What can I do? … (read more)

I inadvertently (Stupidly!) deleted all web browsers on my spare computer. I re-installed Firefox on that computer but still cannot get web access. What can I do?

Asked by roland39 1 year ago

Answered by FredMcD 1 year ago

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search bar

I set up firefox to use the search bar, and the first time I used firefox I typed into the search bar and it worked that way; however, each time thereafter when I typed i… (read more)

I set up firefox to use the search bar, and the first time I used firefox I typed into the search bar and it worked that way; however, each time thereafter when I typed into the search bar the text appeared in the address bar. I have tried resetting the selection without success. Any suggestions?

Asked by lannex 1 year ago

Answered by Terry 1 year ago

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picture dowload on Firefox 94.02

I got Firefox 94.02 just some days ago, it changed from 94.01. Until the change all was in order, since I can`t dowload pics as JPEG or PNG anymore directly, but 94.02 fo… (read more)

I got Firefox 94.02 just some days ago, it changed from 94.01. Until the change all was in order, since I can`t dowload pics as JPEG or PNG anymore directly, but 94.02 forces me to donload as WEbP, which inconvenient. Can somebody offer help, or at least an idea how to fix this issue?

Asked by pilgrim901 1 year ago

Answered by Terry 1 year ago

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Arrow, PgUp and PgDn keys to navigate on web page

When I read content on a web page, I like to use the up and down arrows and PgUp PgDn to go through it. I hate having to reach over for the mouse and line everything up t… (read more)

When I read content on a web page, I like to use the up and down arrows and PgUp PgDn to go through it. I hate having to reach over for the mouse and line everything up to go to the next screen. Since the last update, it seems I can't do that. When I hit the down arrow, or the PgDn key, it skips randomly down the page. This is especially true if I am reading an article with pictures in it. I think this might have something to do with my clicking yes to an inquiry from Firefox that just appeared on the page while I was browsing. It asked whether I wanted to be able to block text with keyboard commands. I'd like to change it back to whatever it was before, but can't figure out how to do that. Bill

Asked by w.burnham 2 years ago

Answered by cor-el 2 years ago

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css code to customize Bookmark Toolbar DropDowns

Hi, I have an issue with making the separators in the bookmark toolbar drop-downs visible. I am running Firefox 95 with the Quantum - dark Blue theme installed. I am runn… (read more)

Hi, I have an issue with making the separators in the bookmark toolbar drop-downs visible. I am running Firefox 95 with the Quantum - dark Blue theme installed. I am running Linix Mint Uma.

The dropdown have separator - space - but no line showing that there is a separator. I have tried many ways to make the separators visible and with light-grey colouring in the userChrome.css file but nothing changes.

Anybody have any idea what can be done or where I might change the Quantum-DarkBlue coding to incorporate the visible separators?

Haagen

Asked by haagen.blomberg 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox version update nags.

I do not like the new versions of Firefox.The continual nagging to update is making me look for a better browser.Pleas allow stop nagging. Multiple methods to update are … (read more)

I do not like the new versions of Firefox.The continual nagging to update is making me look for a better browser.Pleas allow stop nagging. Multiple methods to update are already provided and even novice users know how to use at least one. STOP THE PUSH. PLEASE.What happened to the "NO" option? Business school?

Asked by thomasackley 1 year ago

Answered by FredMcD 1 year ago

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empty bookmarks toolbar

My bookmarks toolbar disappeared. I was able to restore it, but it's blank. Using an add-in, I can show my bookmarks in a side pane. That pane does show a Bookmarks Toolb… (read more)

My bookmarks toolbar disappeared. I was able to restore it, but it's blank. Using an add-in, I can show my bookmarks in a side pane. That pane does show a Bookmarks Toolbar folder, which has the expected contents.

Additional issue: how do I rearrange my toolbars. The desired order, from top to bottom is title menu navigation tabs bookmarks

Windows 7 Pro, Firefox 94.0.2

Much thanks!

Asked by walterdh 2 years ago

Answered by cor-el 1 year ago

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specific date in History

Hi, I would like the history from a specific date: 22/08/2020 (AEST). I can see the "most recent history" but there is no date attached. Could I please have a time sta… (read more)

Hi,

I would like the history from a specific date: 22/08/2020 (AEST).

I can see the "most recent history" but there is no date attached.

Could I please have a time stamped list all the websites that I visited on the 22nd to the 23rd of August, 2020?

Kind regards, Kade

Asked by encinoman1 1 year ago

Answered by FredMcD 1 year ago

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I have one web site that will not recognize my pass word and pass code. It used to work untill down loading Firefox updates.

This web site ' cornerstonegrp.securecafe.com/residentservices/carolina-club/userlogin.aspx'. The site tells me that password or pass code incorrect. In the past allowed … (read more)

This web site ' cornerstonegrp.securecafe.com/residentservices/carolina-club/userlogin.aspx'. The site tells me that password or pass code incorrect. In the past allowed me to continue to the main web page. At this time all of the add-ons are disabled. Cornerstone web site is the only site not recognizing login. Please help.

Asked by donald 2 years ago

Answered by FredMcD 2 years ago

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Unable to log into Vanguard

I am no longer able to log into Vanguard from Firefox. Login page is https://investor.vanguard.com/my-account/log-on. I had no issues until about three weeks ago. I h… (read more)

I am no longer able to log into Vanguard from Firefox. Login page is https://investor.vanguard.com/my-account/log-on. I had no issues until about three weeks ago. I have no issues when using Edge or Chrome.

Asked by johnroman552 2 years ago

Answered by jrlind55 1 year ago

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about:preferences#home : New Tabs

"Homepage and new windows" setting allows "Custom URLs" as an option. "New tabs" setting allows only "Firefox home page (default)" or "Blank page" Why is there no longer… (read more)

"Homepage and new windows" setting allows "Custom URLs" as an option. "New tabs" setting allows only "Firefox home page (default)" or "Blank page"

Why is there no longer an option in "New tabs" for a "Custom URL" ??

Is this just another of those program designers' decisions of a less-is-more "improvement" . . . ? Well, it's not.

How can I return to having my Homepage URL also designated for new tabs?

Thank you.

Asked by Hikermann 2 years ago

Answered by cor-el 1 year ago

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Help With Auto Populate

Several weeks ago I submitted a problem I am having with "Auto Populate" to the community and never heard one word back...I was nice and calm and sweet... Was there some… (read more)

Several weeks ago I submitted a problem I am having with "Auto Populate" to the community and never heard one word back...I was nice and calm and sweet...

Was there something wrong with my submission?

Thank you

David Rodwell ... ...

edited private details from public and search/spam bots view on this community forum.

duplicate of https://support.mozilla.org/en-US/questions/1359819 -Andrew

Asked by david552 1 year ago

Last reply by FredMcD 1 year ago

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Not compatible with software

I have been using Software Pursuits (Visual Pursuits) for many years which is software used by many camera clubs to assist in judging images and enables clubs to communic… (read more)

I have been using Software Pursuits (Visual Pursuits) for many years which is software used by many camera clubs to assist in judging images and enables clubs to communicate with one another. Lately, Visual Pursuits does not recognize me as a member.....especially when communicating via email. As secretary I send out reports to many members but I am excluded in receiving those emails as the sender or cc. Are there any settings which is preventing that. I have no other problems using VP....it is only when I communicate via email. Would welcome any questions or suggestions. Thank you.

Asked by condogal 1 year ago

Answered by FredMcD 1 year ago