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  • Archived

Logging in to Fifth-Third website

I'm no longer able to log in to the Fifth-Third Bank website using Firefox (Mac). It worked fine up until a week (maybe two) ago; now I get an error message. Safari still… (read more)

I'm no longer able to log in to the Fifth-Third Bank website using Firefox (Mac). It worked fine up until a week (maybe two) ago; now I get an error message. Safari still works OK.

Thanks -

Gene Hawkins

Asked by rustic39 2 years ago

Last reply by rekoch1949 1 year ago

  • Archived

No screenshot facility in Firefox 95.0.2 under windows 10

I have today commissioned a new HP laptop running Windows 10. I have downloaded Firefox and done a straightforward installation. I have viewed a couple of web pages but … (read more)

I have today commissioned a new HP laptop running Windows 10.

I have downloaded Firefox and done a straightforward installation. I have viewed a couple of web pages but notice that when right clicking there is no longer a screenshot facility in the little menu box that appears. Trying Control + Shift + S does not work either.

I am writing this using Firefox 93.0 for Linux Mint on an old Toshiba Satellite and I have the facility - both right click and keyboard.

Has the facility been discontinued in the later version?

Many thanks in advance

Asked by number.six 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Long time to open website

Every time I start my Firefox it opens quickly but the certain website is opening for long time, from 2 to 4 minutes. I have made all the recommendation to improve the … (read more)

Every time I start my Firefox it opens quickly but the certain website is opening for long time, from 2 to 4 minutes. I have made all the recommendation to improve the Firefox's performance.

Asked by Ieahsan 2 years ago

Last reply by TyDraniu 1 year ago

  • Archived

Being coerced into sync by Firefox browser

Gradually, the game Taonga Island became unplayably slow as you started insisting more often that I sync my accounts, mails, etc.. I will NEVER sync because I do not in… (read more)

Gradually, the game Taonga Island became unplayably slow as you started insisting more often that I sync my accounts, mails, etc..

I will NEVER sync because I do not intend to give you in a neat wrapper what others pay you for, I want to remain anonymous as much as possible, and I certainly do not intend to give ANYBODY a neat package of linked and authenticated accounts etc. about myself. That is why I am not on FB, Twitter, LinkedIn etc etc..

STOP demanding I do this SYNC shit. Or I will tell everyone I work with, play with, etc to NEVER us any Mozilla products as sooner or later, they are going to blackmail you.

Asked by ehgerritsen 2 years ago

Last reply by Eric hill 1 year ago

  • Locked
  • Archived

White/Gray Bars appearing around edges of browser window, tried refresh/troubleshooting mode/reinstall to no avail

This problem started with an update a couple months ago. Each bar is about 4 pixels wide and appears only on the right, left, and bottom edges of the browser window. They… (read more)

This problem started with an update a couple months ago. Each bar is about 4 pixels wide and appears only on the right, left, and bottom edges of the browser window. They persist when the window is full size or smaller, but disappear on f11. The bars are completely unresponsive. Clicking or resizing the window doesn't seem to work inside of them. Even though the top of the window has no visible bar, there is still an unresponsive region like the other three sides and approximately 4 pixels of empty space.

When it comes to color, the bars spend about 50 percent of the time as white and 50 percent as the same gray that Firefox's dark mode uses. I wasn't able to get a screenshot when the bars were gray, but I was able to screenshot the top right and left corners when the bars were white, which I have attached.

It appears as if there are buttons of some sort poking out on the top right and left corners. If I had to guess, the top right icon looks like the "x" button on a Windows 7 window, and the top left icon looks like the red dot in the uppermost corner of a macOS window. My machine has only ever run Windows 10, and Firefox is the only application that this problem occurs in.

Restarting, using troubleshooting mode, manually removing extensions and themes, messing around with compatibility settings, running as administrator, refreshing Firefox, and reinstalling Firefox have all been unsuccessful. It really is annoying to live with this bug.

Asked by carter.d.doc 2 years ago

Last reply by SLEEPY 1 year ago

  • Archived

Sorting tabs in drop down list

Hi I know you can just click on a tab and drag it to the left or right to sort out order etc. But I recall in the past, or maybe it was a different browser I'm not sure,… (read more)

Hi I know you can just click on a tab and drag it to the left or right to sort out order etc. But I recall in the past, or maybe it was a different browser I'm not sure, but the little down arrow at the top left of the firefox browser that drops down a list of your opened tabs, I recall being able to click on one and move it up and down which is much quicker and easier. Maybe its the bookmarks I'm thinking of that lets you do this. But yes, is there a way to move tabs up and down in that window, or any extentions out there that enable such a feature. Thanks for the help.

Asked by vlahka 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Security Risk Warning

Many times Firefox will give an incorrect security warning. This has been occurring for more than two years, across many websites/Firefox updates. Currently using Windows… (read more)

Many times Firefox will give an incorrect security warning. This has been occurring for more than two years, across many websites/Firefox updates. Currently using Windows 10 and Firefox 97 (Firefox is set to clear all cookies/information when closing). EXAMPLE: Open browser (Firefox) and in the URL type the website (e.g. shrepc) Press CTRL + ENTER to auto-fill the URL Firefox displays message "Warning: Potential Security Risk Ahead" giving the options to "Go Back" or "Advanced" At this point close Firefox. Open Firefox again. In the URL link type "www.shrepc.com" and press ENTER The website is displayed with no errors. Has anyone else experienced this?

Asked by Tim 1 year ago

Last reply by Paul 1 year ago

  • Archived

Proton: URL bar offers a list of autocomplete results before any characters have been typed

Pretty much as the title says. I'm finding that the URL bar offers up an autocomplete list of sites, search suggestions, et al, before anything has been typed. It's the t… (read more)

Pretty much as the title says. I'm finding that the URL bar offers up an autocomplete list of sites, search suggestions, et al, before anything has been typed. It's the tiniest thing, but for some reason it feels presumptuous. More like it doesn't need to happen. Is there a way to adjust this behaviour?

Asked by r0tekatze 1 year ago

Last reply by r0tekatze 1 year ago

  • Archived

firefox randomly stops responding to mouse clicks

Same as historical https://bugzilla.mozilla.org/show_bug.cgi?id=465259 periodically mouse becomes unresponsive in FF Works in other programs persists when affected window… (read more)

Same as historical https://bugzilla.mozilla.org/show_bug.cgi?id=465259 periodically mouse becomes unresponsive in FF Works in other programs persists when affected window is closed and reopened happens in the above bugzilla page

getting more prevalent, been seen intermittently for years on Win 10 PC across versions of FF

when page is opened on my mac it works

Asked by slts9 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

browser won't allow cookies

I've been trying to days to restore my settings and have followed all the prompts but Firefox is still disabling cookies. Anyone know of a fix that will restore back to i… (read more)

I've been trying to days to restore my settings and have followed all the prompts but Firefox is still disabling cookies. Anyone know of a fix that will restore back to initial setup? TIA

Asked by KimBis 1 year ago

Last reply by Terry 1 year ago

  • Archived

Tabs Lost and History Truncated!!

Dear Firefox, I have relied on your browser for years for business related research and might now be sorry that I ever did. More specifically, my 300+ tabs are gone an… (read more)

Dear Firefox,

I have relied on your browser for years for business related research and might now be sorry that I ever did.

More specifically, my 300+ tabs are gone and when I tried accessing recently closed windows (in case of user error), they are not there either. To make things even worse, although it would be extremely arduous and time consuming/costly, when I went to check all history, my history now stops in August!!! I cannot even find my one tab extension to check from what point I might need to go back.

Is there anything you can please do to help or is all a lost cause with many hours of work gone and no real way to get them back?

Thank you.

Asked by lgrant124 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Using Firefox via Linux Ubuntu 20.4 for Crypto trading

Receiving the following message when trying to log onto well know and compliant crypto website: 403 ERROR The request could not be satisfied. Request blocked. We can't c… (read more)

Receiving the following message when trying to log onto well know and compliant crypto website:

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Never had this problem in recent past, only after updating Firefox to 93 (64-bit) Linux Ubuntu 20.4. I DON'T USE CLOUDFRONT. So what else may be the issue? Thank you.

Asked by starseed99 1 year ago

Answered by FredMcD 1 year ago