Showing questions tagged: Show all questions
  • Solved
  • Archived

Tool bar

What appears to be a refined tool bar appeared at the bottom of Firefox's opening page; due to a typo possibly. Who is it from, What is it and What activates it? Examp… (read more)

What appears to be a refined tool bar appeared at the bottom of Firefox's opening page; due to a typo possibly. Who is it from, What is it and What activates it? Example = [Find in page] ∧ ∨ ⬜Highlight all ⬜Match Case ⬜Match Diacritic ⬜Whole words

As implied, this could be a fine usable tool. I'd like to know more about it

Asked by rapp6188 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Mozilla, a company whose literal goal is to keep the internet free for public use, ironically makes it virtually impossible to contact them

There is literally not a more appropriate place to post this in a 2 hour online search quest to find such a place. So, to sum it up, Mozilla does not include a, "Contact"… (read more)

There is literally not a more appropriate place to post this in a 2 hour online search quest to find such a place. So, to sum it up, Mozilla does not include a, "Contact" link on most of their public facing pages. Only a select few have them. Mozilla offers absolutely no way to provide feedback from what I couldn't find. Any page with the feedback box "Did this help" thumbs up and thumbs down literally results in nothing except the box disappearing when I click thumbs down. Mozilla's emails to their email list recipients have no second form of contact information on them beyond a mysterious unnamed physical address (which is illegal btw and lololol, I am disgusted about this for a company that is supposedly all about legal transparency online). Then, Mozilla's "Contact page" (https://www.mozilla.org/en-US/contact/) contains a completely broken map that shows literally nothing but appears to be intended to show geographical regions to contact. They link to a Facebook page without a contact option. There is an extremely limited support menu that looks like it was developed by a teenage web developer and which offers NO link to a Mozilla foundation support option. The dinky little "Get Help" link at the very bottom is the only thing that could even remotely be related to getting general Mozilla foundation help/offering feedback. Clicking on that routes to the help forum homepage which has zero options for Mozilla Foundation or Mozilla pages reporting broken features and etc. The Mozilla Github seems to only be tailored towards the various Mozilla coding projects but seems to be completely absent of actual Mozilla applications such as Firefox. Doing an extremely thorough Google search for the email address of Mozilla or any of its public facing representatives resulted me with absolutely zero results. Mozilla doesn't even openly provide a mailing address to the public on its website from what I could find (this is scary to think about in a scenario where I would need to mail legal documents to Mozilla). Mozilla has no publicly listed phone number anywhere on Google. I could not even find any leaked email addresses to anyone whatsoever within the Mozilla foundation, almost as if they actively scrub them from search results. This seeming lack of connection with Mozilla's actual users is quite concerning to me. Lol, if I were writing one of Mozilla's privacy review articles on Mozilla themselves, I would give a warning sign due to a designed communication-killing wall between them and their end users.

Please reroute this concern to the correct area. I know it is not posted in the right place but Mozilla literally left me with no option on a more appropriate place to leave it.

Asked by SuperPigDots 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

FF closesupon minimizing

My problem,using Mint20.2-MATE, with FireFox92, is that FF92 shuts down whenever I minimize FF-i.e., totally down-does NOT appear in taskbar. I know I had the same proble… (read more)

My problem,using Mint20.2-MATE, with FireFox92, is that FF92 shuts down whenever I minimize FF-i.e., totally down-does NOT appear in taskbar. I know I had the same problem years ago, and it was a simple fix. However, going through the "Help" sections in FF this time was no help. thank you for any suggestions.

Asked by tosim91 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

I must have pressed the wrong button when I tried to log into facebook. Now all I get is"We can’t connect to the server at www.facebook.com."

I'd like to log into my facebook account but all I get is " We can’t connect to the server at www.facebook.com." … (read more)

I'd like to log into my facebook account but all I get is " We can’t connect to the server at www.facebook.com."

Asked by rursmith 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Firefox won't work after reset

This morning on my laptop, FF refused to open any websites - literally nothing happened when using bookmarks or the address bar. Settings" doesn't open either. FF worked … (read more)

This morning on my laptop, FF refused to open any websites - literally nothing happened when using bookmarks or the address bar. Settings" doesn't open either. FF worked fine yesterday and other browsers work normally.

I tried it in troubleshoot mode which made no difference and then updated to 9.3.0, which didn't help either. I made a Macrium system backup file and then I did a Macrium system restore to a fortnight ago when FF was working, but the problem was still there.

So i 'restored back' and reluctantly did a reset of firefox. Now i seem to have lost all my bookmarks and passwords (although i can't properly check as settings still won't open) and FF still doesn't work, with exactly the same symptoms.

And I have a folder called Old Firefox Data on my desktop

I am completely stuck, please help!

Asked by autolycus1 1 year ago

Answered by autolycus1 1 year ago

  • Solved
  • Archived

Mozilla does not display Bulgarian letters

I have a problem with Mozilla. I use Bulgarian language and Windows 7. On some sites Mozilla does not show me the Bulgarian letters. I am sending a screenshot. How do I f… (read more)

I have a problem with Mozilla. I use Bulgarian language and Windows 7. On some sites Mozilla does not show me the Bulgarian letters. I am sending a screenshot. How do I fix this problem?

P.S. Some time ago I had the same problem after the update, but on the next update Mozilla was fine and I had no problem.

Asked by blackjag 1 year ago

Answered by blackjag 1 year ago

  • Solved
  • Archived

online email spell check

I use an online mail account. Recently when I write an email Firefox flags every word as misspelled. Firefox seems to be using a French dictionary thought I set English a… (read more)

I use an online mail account. Recently when I write an email Firefox flags every word as misspelled. Firefox seems to be using a French dictionary thought I set English and Japanese as languages for Firefox to use. How can I correct this?

Asked by Joe blow from the windy city 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

In version 92, can't restore session and all my bookmarks are gone.

Since I updated to version 92 on sep/10/2021, can't restore session and all my bookmarks are gone, in windows 10 64 bits. I'm going to roll back to version 91.0.2. Just… (read more)

Since I updated to version 92 on sep/10/2021, can't restore session and all my bookmarks are gone, in windows 10 64 bits.

I'm going to roll back to version 91.0.2.

Just till this is fixed.

Asked by carlos.nava 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Problem accessing https://www.thetrainline.com

When trying to access this website with Firefox 92.0 (Mac OS10.15.7), I get a message that my log in data (user ID, password) is not correct. However, using Safari my log… (read more)

When trying to access this website with Firefox 92.0 (Mac OS10.15.7), I get a message that my log in data (user ID, password) is not correct. However, using Safari my login is successful, and the same using my iPhone or iPad. I have raised the issue with the operator of the website, but thought that maybe there is something that can fix the problem directly in Firefox ??

Asked by olivier.p.thomas 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Website won't open

Two Questions: I have been using BookBrush.com on Firefox for a couple of years now, but for the past two days, when I try to open it, either by entering the URL direct… (read more)

Two Questions:

I have been using BookBrush.com on Firefox for a couple of years now, but for the past two days, when I try to open it, either by entering the URL directly or clicking on a bookmark, it does nothing. It won't open at all. I can open it in a different browser, though. Can you tell me what's going on with BookBrush on your browser?

Also, when I try to access the website LuanaEhrlich.com, it doesn't load with all the images. It loads perfectly on another browser. Can you tell me what the issue is?

Thanks so much!

Asked by author3 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

bookmark creation is broken

My bookmark creation is broken. I'm using Ubuntu, also cleared the cache, uninstalled/reinstalled. My existing bookmarks are still there. "Bookmark This Page" in the sear… (read more)

My bookmark creation is broken. I'm using Ubuntu, also cleared the cache, uninstalled/reinstalled. My existing bookmarks are still there. "Bookmark This Page" in the search bar does not work. Troubleshoot had the same broken bookmark prob.

The Home page row of shortcuts are all blank.

Another weird thing is FF doesn't show up in my apps. I just added another FF, which had the same problem and deleted it.

Asked by ouaisaussi 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Bookmarks do not work

I recently ran an AVG cleanup operation. Afterwards almost all of my bookmarks no longer linked to their respective websites. I relinked the ones on my toolbar, but non… (read more)

I recently ran an AVG cleanup operation. Afterwards almost all of my bookmarks no longer linked to their respective websites. I relinked the ones on my toolbar, but none of the other bookmarks are operative.

Asked by Pops 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Firefox trying to login to OLD account when I enter CURRENT one

I just fired up a computer I have not used in like 6 months. I tried to login to my CURRENT Firefox account which I use with 3 devices. I go through the email + passwor… (read more)

I just fired up a computer I have not used in like 6 months.

I tried to login to my CURRENT Firefox account which I use with 3 devices.

I go through the email + password + verification process but when I finally enter the verification code (sent to the RIGHT email address) Firefox says "wrong password" and shows an OLD email I used to use.

I changed this email twice at least in the past 1+ years so I am not sure what's happening.

Asked by Japanese Mushroom 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Suddenly can't dismiss find (control-F)

When I use control-F to search in a page, a ribbon appears at the bottom of the page with a search bar and associated controls. Somewhere on that bar, there should be an … (read more)

When I use control-F to search in a page, a ribbon appears at the bottom of the page with a search bar and associated controls. Somewhere on that bar, there should be an "X" to dismiss the search. It's not there anymore. (See screenshot.) The only way I've found to dismiss the search is to put the cursor in the search bar and press the ESC key. That's a bother. This must be a new bug, right?

Asked by Dan Robinson 1 year ago

Answered by cor-el 1 year ago