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firefox keeps opening an "install update" box.

Hi, I thought Firefox updated automatically so can someone please tell me why this box seemingly opens every time I open Firefox. I am using version 92.01 (64bit) . When… (read more)

Hi, I thought Firefox updated automatically so can someone please tell me why this box seemingly opens every time I open Firefox. I am using version 92.01 (64bit) . When Box first appeared I attempted an update and lost all bookmarks etc. would like to know what I'm getting wrong before I go any further. Thanks, John.

Asked by eauxvives.jj 9 months ago

Answered by FredMcD 9 months ago

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Mozilla firefox account logon

I tried to register at link text and when I entered my email addy it told me that email address is already in use. I tried my secondary email addy and was told same thing… (read more)

I tried to register at link text and when I entered my email addy it told me that email address is already in use. I tried my secondary email addy and was told same thing. I don't remember username and for that matter, don't remember a previous registration. So how can I contact admin at site or who do I contact to resolve issue or what do I so now?

Asked by Butch 10 months ago

Answered by Butch 10 months ago

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Mozilla does not display Bulgarian letters

I have a problem with Mozilla. I use Bulgarian language and Windows 7. On some sites Mozilla does not show me the Bulgarian letters. I am sending a screenshot. How do I f… (read more)

I have a problem with Mozilla. I use Bulgarian language and Windows 7. On some sites Mozilla does not show me the Bulgarian letters. I am sending a screenshot. How do I fix this problem?

P.S. Some time ago I had the same problem after the update, but on the next update Mozilla was fine and I had no problem.

Asked by blackjag 10 months ago

Answered by blackjag 10 months ago

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Video Not Playing Until Firefox Is Restarted Once

Okay, PopOS 21.04, Firefox 92.0 x64, my packages are up to date, my graphics card (Nvidia 1080) drivers are up to date (nvidia-driver-470 (proprietary)), kernal 5.13.0-76… (read more)

Okay, PopOS 21.04, Firefox 92.0 x64, my packages are up to date, my graphics card (Nvidia 1080) drivers are up to date (nvidia-driver-470 (proprietary)), kernal 5.13.0-7614-generic.

I run a variety of addons, but the only ones that should even be touching YouTube in any way would be Noscript, Ublock Origin, YouTube HD, HTTPS Everywhere. In the past with my current configuration none of these have given me any issues with playback.

I don't have any idea why, this is a problem I experienced a long time ago and now newly the other day for seemingly no good reason, videos on YouTube but also the web in general will not play until I open Firefox, close the browser, open it again, and then try and do whatever it was I'm trying to do. While not a fatal issue, this is one that is extremely annoying and I really don't feel like putting up with it.

Anyone have any advice or information?

Asked by silenz.xe 10 months ago

Answered by silenz.xe 10 months ago

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Mozilla, a company whose literal goal is to keep the internet free for public use, ironically makes it virtually impossible to contact them

There is literally not a more appropriate place to post this in a 2 hour online search quest to find such a place. So, to sum it up, Mozilla does not include a, "Contact"… (read more)

There is literally not a more appropriate place to post this in a 2 hour online search quest to find such a place. So, to sum it up, Mozilla does not include a, "Contact" link on most of their public facing pages. Only a select few have them. Mozilla offers absolutely no way to provide feedback from what I couldn't find. Any page with the feedback box "Did this help" thumbs up and thumbs down literally results in nothing except the box disappearing when I click thumbs down. Mozilla's emails to their email list recipients have no second form of contact information on them beyond a mysterious unnamed physical address (which is illegal btw and lololol, I am disgusted about this for a company that is supposedly all about legal transparency online). Then, Mozilla's "Contact page" (https://www.mozilla.org/en-US/contact/) contains a completely broken map that shows literally nothing but appears to be intended to show geographical regions to contact. They link to a Facebook page without a contact option. There is an extremely limited support menu that looks like it was developed by a teenage web developer and which offers NO link to a Mozilla foundation support option. The dinky little "Get Help" link at the very bottom is the only thing that could even remotely be related to getting general Mozilla foundation help/offering feedback. Clicking on that routes to the help forum homepage which has zero options for Mozilla Foundation or Mozilla pages reporting broken features and etc. The Mozilla Github seems to only be tailored towards the various Mozilla coding projects but seems to be completely absent of actual Mozilla applications such as Firefox. Doing an extremely thorough Google search for the email address of Mozilla or any of its public facing representatives resulted me with absolutely zero results. Mozilla doesn't even openly provide a mailing address to the public on its website from what I could find (this is scary to think about in a scenario where I would need to mail legal documents to Mozilla). Mozilla has no publicly listed phone number anywhere on Google. I could not even find any leaked email addresses to anyone whatsoever within the Mozilla foundation, almost as if they actively scrub them from search results. This seeming lack of connection with Mozilla's actual users is quite concerning to me. Lol, if I were writing one of Mozilla's privacy review articles on Mozilla themselves, I would give a warning sign due to a designed communication-killing wall between them and their end users.

Please reroute this concern to the correct area. I know it is not posted in the right place but Mozilla literally left me with no option on a more appropriate place to leave it.

Asked by nicholas18 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Browser

Wwhen I try to type in the field in the middle of my home page (Chrome in Firefox) why does it instantly transfer mt typing to the address bar. Also, why does the brow… (read more)

Wwhen I try to type in the field in the middle of my home page (Chrome in Firefox) why does it instantly transfer mt typing to the address bar. Also, why does the browser name appear in the address bar when I start to type? I know what browser I'm using. It's all very, very annoying. How can I stop all this stuff happening?

Asked by mckendrick 11 months ago

Answered by TyDraniu 11 months ago

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Atr upgraing ff to version 92. I need to sighn in EVERYTIME to my local newspaperand more.

I cannot like or dislike comments on the fox news website like I used to. Not only that, it's as if I've never accessed that website before. Everytime I restart the brow… (read more)

I cannot like or dislike comments on the fox news website like I used to. Not only that, it's as if I've never accessed that website before. Everytime I restart the browser I need to re-login to the windsor star website. This never happened before I can give details on how to replicate this problem. Otherwise I will drop this browser, bcause I can't get any help. Already tried all troubleshooting steps. I also disabled my internet security. I need help!! Please. None of my settings have been changed, all I did was update FF.

Asked by ford1986f150 11 months ago

Answered by cor-el 10 months ago

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Bookmarks do not work

I recently ran an AVG cleanup operation. Afterwards almost all of my bookmarks no longer linked to their respective websites. I relinked the ones on my toolbar, but non… (read more)

I recently ran an AVG cleanup operation. Afterwards almost all of my bookmarks no longer linked to their respective websites. I relinked the ones on my toolbar, but none of the other bookmarks are operative.

Asked by Pops 10 months ago

Answered by FredMcD 10 months ago

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A message from Monitor said my information is in 6 data breaches. The linked in stuff I can fix. But evite? They must have my e-mail. Don't know how to get to that or the other sites listed I've never heard. What do I do more than change Linked in?

Please let me know what I should be doing other than tightening linked in which has no crucial information anyway. My e-mail will get back on e-vite because someone wil… (read more)

Please let me know what I should be doing other than tightening linked in which has no crucial information anyway. My e-mail will get back on e-vite because someone will send me an invitation. The other places should not have any information on me since I've never visited, don't know what they are.

Asked by mskinsey 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago