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  • Archived

How do I open my synced Mac Firefox Session on the new Mac that I just Synced?

Trying to open the Firefox sessions that I have open on my Old Synced Mac on my New Synced Mac and nothing is happening. How do I duplicate the sessions that are open alr… (read more)

Trying to open the Firefox sessions that I have open on my Old Synced Mac on my New Synced Mac and nothing is happening. How do I duplicate the sessions that are open already on my Old Mac on my New Mac?

Asked by dlb_walters 11 months ago

Last reply by user2060363 11 months ago

  • Archived

Browse bookmarks etc. without left clicking?

When clicking on the three horizontal lines in the right hand corner, to see the next pane on bookmarks, history, etc,. I have to left click instead of just hovering and … (read more)

When clicking on the three horizontal lines in the right hand corner, to see the next pane on bookmarks, history, etc,. I have to left click instead of just hovering and have the appropriate pane open to the left as works with Chrome. Is there a way I can get the next pane to open automatically without clicking?

Asked by xrayvision 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Firefox search results overlapping with urls

Firefox home page is fine, however when a search topic is entered the resulting page results show the searched result is overlapped by the url for each result, A complete… (read more)

Firefox home page is fine, however when a search topic is entered the resulting page results show the searched result is overlapped by the url for each result, A complete shutdown of Firefox will clear this overlapping but after a few hours of activity the overlapping reappears. I've included a screen shot of the issue. I've searched many forums for solutions but cant find anything helpful. thank you.JR

Asked by skopos 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Change username

I've seen the answer to this on a couple of other Q&A posts, but just in case... On the Edit Profile page, under Username, it lets you delete the existing name and ty… (read more)

I've seen the answer to this on a couple of other Q&A posts, but just in case...

On the Edit Profile page, under Username, it lets you delete the existing name and type in your own. And a helpful instruction tells you permissible characters. But if you attempt save the change, you get an error message.

The other Q&A posts say that you can't, in fact, change your Username. If so, why doesn't the Edit Profile page say so? Why does it mislead you into attempting to change your Username?

Also, the note under the Username textbox says, "Keep in mind that your username is visible to the public." So, if your e-mail includes some form of your personal name, and that name becomes your username by default (which happened to me), and you never notice this, you get exposed (such as by posting a query here)? But in fact, the "Keep in mind..." instruction isn't fully true. As one of the other Q&A posts says, if you choose a display name (which is blank until you add one), your username is NOT exposed. But the Edit Profile page doesn't tell you this.

So, the whole Username portion of the Edit Profile page is very misleading. It needs to be clarified. And, when you sign up for Firefox, you should be given an opportunity to choose a unique username. Mine was forced on me in the background, apparently.

Asked by watt 11 months ago

Last reply by cor-el 11 months ago

  • Archived

investorvillage login

After installing a new firefox download, I cannot log in to investorvillage.com. The last time this happened, I somehow fixed it by clearing out everything I can find, b… (read more)

After installing a new firefox download, I cannot log in to investorvillage.com. The last time this happened, I somehow fixed it by clearing out everything I can find, but not this time. Either I have forgotten something, or something has changed. This does not happen with Chrome. Ideas?

Asked by jimhobza 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

intermittent "no internet connection" from only Yahoo mail. All others connect OK. Does not occur in MS Edge

Intermittent "no internet connection" from only Yahoo Mail. All others connect OK. Does not occur in MS Edge. Occurs randomly--two maybe three times a day sometimes mor… (read more)

Intermittent "no internet connection" from only Yahoo Mail. All others connect OK. Does not occur in MS Edge. Occurs randomly--two maybe three times a day sometimes more. Goes away randomly, but sometimes I must restart Firefox to make it go away. While it's happening with Firefox, I can access Yahoo Mail with MS Edge. I've tried to disable addons and plugins, but no improvement. It's been happening for about three months + or - a few months. (I've used Firefox since almost forever.) This problem is nasty! Device name DESKTOP-2TLNC5S Processor Intel(R) Pentium(R) CPU 2127U @ 1.90GHz 1.90 GHz Installed RAM 12.0 GB (11.9 GB usable) Device ID F0F9268B-461D-42BB-A5BE-EB71AB7E6674 Product ID 00326-10000-00000-AA135 System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

Asked by Cliff42 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Lost firefox in Windows 10 problems. Had to use Microsoft for a few days. Then downloaded Firefox again. Are all my previous sites/passwords/etc. stored on my computer? How do I reload them?

I lost Firefox in a Windows 10 problem, used Microsoft Edge browser for a few days then downloaded Firefox again. Are my old browser data and passwords etc. on my pc? … (read more)

I lost Firefox in a Windows 10 problem, used Microsoft Edge browser for a few days then downloaded Firefox again. Are my old browser data and passwords etc. on my pc? How to reload them into the new Firefox? John

Asked by John 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Solved
  • Archived

How can I enlarge popup window width of overflow menu?

I found that when I move the add-on button to the overflow menu, the width of the popup window will be limited to the width of the overflow menu. This behavior cuts down … (read more)

I found that when I move the add-on button to the overflow menu, the width of the popup window will be limited to the width of the overflow menu.

This behavior cuts down the content of the popup page. (As shown in the attached image)

How can I expand its width?

Asked by birdhackor 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

  • Archived

Moderators: Yes, Users Still Hate Proton

This thread will probably be locked, but I'm going to post it anyway, so that it can be seen by other users who agree. To summarize: 1. @cor_el, you've been particularl… (read more)

This thread will probably be locked, but I'm going to post it anyway, so that it can be seen by other users who agree. To summarize:

1. @cor_el, you've been particularly helpful in the past, and I value your input whether or not I agree with your responses, and whether you post those responses as a user or in your official capacity as moderator. 2. Users still hate Proton--the lack of contrast and the inability to reposition pop-up windows in particular. 3. User feedback matters. 4. I will not register for a third-party app simply to give direct feedback to Mozilla. Companies need to increase their capacity to engage with customers directly. Without customers, a company spits into the wind. 5. While I am proficient at a number of technology skills, I do not have the capacity to master CSS.

Thank you. ajk1962f

Asked by ajk1962f 11 months ago

Last reply by Bithiah 11 months ago

  • Archived

Firefox Updated in the Background Error

For some reason I keep getting an error screen that says Firefox updated in the background and needs to be restarted, and each time it does that I get logged out and lose… (read more)

For some reason I keep getting an error screen that says Firefox updated in the background and needs to be restarted, and each time it does that I get logged out and lose all my tabs and have to continuously sign in to my Firefox account and any other accounts I use on a regular.

This issue has been since late August and I've tried deleting and redownloading Firefox as well as switching to "check for updates but let you install them" in the settings.

Any additional help would be great since this issue is getting in the way of my work... When this first happened I didn't have a firefox account and lost all my bookmarks and had to sign into every single account.. I've learned from that initial moment.

Asked by KEN 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Running Firefox 92.o (64 Bit Version) on an iMac with OS 10.13.6. In several applications the "9" shows as a "-". Any solutions.

How to fix this? Found it previously on Windows 10 but was fixed with the next update to Firefox on the Windows 10 machine. Just updated Firefox on the iMac to version … (read more)

How to fix this? Found it previously on Windows 10 but was fixed with the next update to Firefox on the Windows 10 machine. Just updated Firefox on the iMac to version 92 but problem remains.

Asked by kite.t 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

I have no more audio

Hello, Since my update to version 92.0 I have no more audio, I tried to do a repair by following the instructions, but I am still without audio. I am using Windows 10 Ent… (read more)

Hello, Since my update to version 92.0 I have no more audio, I tried to do a repair by following the instructions, but I am still without audio. I am using Windows 10 Enterprise LTSC.

My Firefox account: Guy CASANOVA email address: ... @gmail.com


Thanks for your help.


edited email from public and search/spam bots view as this is a public community support forum.

Asked by Guy 11 months ago

Last reply by Bithiah 11 months ago

  • Archived

Windows Does Not Launce firefox.exe

1) As of Sept 9, Windows will not launch firefox.exe, either by clicking on the filename or clicking on a shortcut to it. It says there's no protocol - see attached imag… (read more)

1) As of Sept 9, Windows will not launch firefox.exe, either by clicking on the filename or clicking on a shortcut to it. It says there's no protocol - see attached image. However, if I rename firefox.exe to something different (firefo.exe), it will launch from clicking on the filename and clicking on a shortcut link.

2) In addition, In Windows settings, Firefox is set as default for file types http & https and for browser. Clicking on any http or https file or link ends up with the same result (see attached image).

3) In Firefox settings, Firefox doesn't recognize that it is my default browser. Each time Firefox is launched I receive the message that it isn't, I select to make it, and it remains as if it is not my default browser (see attached image).

Ran admin command scannow /sfc. Errors found and fixed, without resolving the above problems.

Uninstalled Firefox, reinstalled without resolving the above problems.

HOWEVER, if I select Edge as my default browser, Edge allows itself to recognize that is my default browser and will launch any http & https link, as well as open itself when I click on the Edge executable file.

Any ideas how to correct this behavior in Windows 10?

Asked by mhinnc 11 months ago

Last reply by mhinnc 11 months ago

  • Archived

Synching two computers

Thank you to Ultraviolet for responding to my question. I tried to find out if my laptop had the synch feature turned on but could not find a location for this. I click… (read more)

Thank you to Ultraviolet for responding to my question. I tried to find out if my laptop had the synch feature turned on but could not find a location for this. I clicked on synch sign in and received a message another user has signed on. Do you want to synch this device - or something similar to that. I should have written it down when I had the laptop turned on. I was not sure if I wanted to continue so I logged out. All of the bookmarks on the laptop are on the desktop except for one folder which has quite a few websites listed - websites I do not want to lose.

Would it be safe to continue on the laptop when the question comes up? Is the synching going from the laptop to the desktop? I am a senior and do not have a lot of computer tech knowledge.

When I checked my desktop, I found a section that told me that synch was on. I could not find something similar on the laptop.

Asked by bouvsbunscavies 11 months ago

Last reply by FredMcD 11 months ago