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  • Archived

Control Bar on YouTube not appearing

I'm having an issue with the video control bar on YouTube (i.e. the thing that has the play/pause button, shows the video progress, etc.). Quite recently it has changed: … (read more)

I'm having an issue with the video control bar on YouTube (i.e. the thing that has the play/pause button, shows the video progress, etc.).

Quite recently it has changed: the play/pause button is no longer there; the only way to pause is to click on the video itself. More troublingly, the control bar no longer appears if i hover my cursor over the video; this means that there is no way to see how far along in the video I am without pausing it. This is only a problem I have been having with Firefox; both Chrome and Edge seem to be working fine, so I assume it is a problem with Firefox rather than YouTube itself.

Is there some setting I can change somewhere that will fix this issue?

Asked by rwrigley 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Windows Does Not Launce firefox.exe

1) As of Sept 9, Windows will not launch firefox.exe, either by clicking on the filename or clicking on a shortcut to it. It says there's no protocol - see attached imag… (read more)

1) As of Sept 9, Windows will not launch firefox.exe, either by clicking on the filename or clicking on a shortcut to it. It says there's no protocol - see attached image. However, if I rename firefox.exe to something different (firefo.exe), it will launch from clicking on the filename and clicking on a shortcut link.

2) In addition, In Windows settings, Firefox is set as default for file types http & https and for browser. Clicking on any http or https file or link ends up with the same result (see attached image).

3) In Firefox settings, Firefox doesn't recognize that it is my default browser. Each time Firefox is launched I receive the message that it isn't, I select to make it, and it remains as if it is not my default browser (see attached image).

Ran admin command scannow /sfc. Errors found and fixed, without resolving the above problems.

Uninstalled Firefox, reinstalled without resolving the above problems.

HOWEVER, if I select Edge as my default browser, Edge allows itself to recognize that is my default browser and will launch any http & https link, as well as open itself when I click on the Edge executable file.

Any ideas how to correct this behavior in Windows 10?

Asked by mhinnc 11 months ago

Last reply by mhinnc 11 months ago

  • Archived

Numbers are not properly showing.

I've been browsing some coding sites to learn a bit and I've noticed that the text boxes they use to display the code or the way they format it, is not showing the number… (read more)

I've been browsing some coding sites to learn a bit and I've noticed that the text boxes they use to display the code or the way they format it, is not showing the numbers properly. Like how sometimes instead of 3 it'll just be A and zeros don't show. Commented code seems to fine.

Asked by ChikenMilk 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Images and menus on certain sites no longer load in Firefox

I have searched and tried every option to get images to load in Live Mail(Outlook) and menus on some sites also do not appear. I have followed every suggested troubleshoo… (read more)

I have searched and tried every option to get images to load in Live Mail(Outlook) and menus on some sites also do not appear. I have followed every suggested troubleshooting I can find and nothing seems to work. Can this be fixed?

Asked by mothernatrsson 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

address of senders is missing completely

Now I am not able to send a new email. It always assumes an ongoing conversation, I do not want that at all. My email provider is WOW, they seem to be changed also. What … (read more)

Now I am not able to send a new email. It always assumes an ongoing conversation, I do not want that at all. My email provider is WOW, they seem to be changed also. What I miss most is that when I enter a name the email address no longer appears. That ruins it totally. That is/was the very best email function but now it is gone.

I use that address to start a new conversation with a friend, and now that function is no longer found.. When I open an email the sender address is not shown, I need that address always. The sender address is vital, it is how I report scams, but more important it is how I can send a new email to the sender, I do not always want to do a reply. The size of the email is not shown, that is how I detect spam and hidden malware.

Has Mozilla been taken over by microsoft? That is what this change looks like. (Sorry, I know that sounds rather nasty, but it looks that way)

I use several different computers but I am the only user, I have not yet tried the other computers to see if the old version is still available. So far this computer is the only one updated. I need to assure that no automatic updates ever are done, EVER!!!

Asked by wketel2 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

Entire system is slow, egregious firefox memory use. Any known issues?

6-9GB consumption just seems like too much to me. Attached a couple screenshots and the FF troubleshooting information, any other data I can provide anyone that can help… (read more)

6-9GB consumption just seems like too much to me. Attached a couple screenshots and the FF troubleshooting information, any other data I can provide anyone that can help this? I'm sure restarting firefox will fix it for a while, but it seems like there is a resource leak somewhere.

Asked by tavise 10 months ago

Last reply by FredMcD 10 months ago

  • Locked
  • Archived

No screenshot capability - unable to display tools on the toolbar

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1352314. Please follow up there, thanks.] Thanks Cor-el for replying with advice on how to use about… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1352314. Please follow up there, thanks.]

Thanks Cor-el for replying with advice on how to use about:config to ensure the screencapture was toggled correctly. It wasn't and I corrected that. Now I have the icon in the toolbar and on the right click menu but when I attempt to use them all I get is a popup menu with a large black X in it and nothing can be done with it. Also, on the toolbar items that are added to it all appear in the overflow and there is no way of getting them to appear on the screen by reducing the size of the search bar. I've been using firefox ever since it first appeared and I've never had problems like this before.

Asked by zzzallan 10 months ago

Last reply by Bithiah 10 months ago

  • Archived

message at the top left of screen

The message at the top left of my screen always say’s “the content of this page cannot be displayed” whenever I try to log in to my website @ jamesbarclayspasalon salon.c… (read more)

The message at the top left of my screen always say’s “the content of this page cannot be displayed” whenever I try to log in to my website @ jamesbarclayspasalon salon.com. How can I fix it? My host server tells me it's a browser problem.

Asked by james184 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

No Problem , when the software is trying to resolve loading a webpage just goes blank, not sure whats going on with it but would appreciate some help, Senior citizen tasker.

bold text Software usually gets to loading stage of website but seems to stall in mid flight. Am concerned wings might falter if unable to complete loading phase. … (read more)

bold text Software usually gets to loading stage of website but seems to stall in mid flight. Am concerned wings might falter if unable to complete loading phase.

Asked by welshwoman812 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

Syncing extension placement and customisation of toolbar.

Hi, Is there a way to sync extension and toolbar customisation? I have decent amount of extensions and sometimes leave the ones that are mostly background services in the… (read more)

Hi,

Is there a way to sync extension and toolbar customisation? I have decent amount of extensions and sometimes leave the ones that are mostly background services in the overflow menu. Only problem is whenever I sync a new device I have to customise it all over again since the extensions get installed randomly.

Is it not possible to have this not keep happening?

Asked by Firewarrior 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Unwanted Update

Is it possible to undo an unwanted update of Firefox after it has replace a 32 bit with 64 bit service and has eliminated every thing I had on installed over the past fou… (read more)

Is it possible to undo an unwanted update of Firefox after it has replace a 32 bit with 64 bit service and has eliminated every thing I had on installed over the past four or five years?

Asked by w2mclark 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

No way they deleted all my bookmarks despite asking em to sync for this reason for yuears

Instead of cloning bookmarks I decide to listen to firefox new technology and their asking for sync all the time, i sync i restart firefox and I don-t have my bookmarks a… (read more)

Instead of cloning bookmarks I decide to listen to firefox new technology and their asking for sync all the time, i sync i restart firefox and I don-t have my bookmarks anymore how do i recover them where is my site history where are my passwords why man, just make it cLEAR PUT IT IN CAPS DONT SAY U CANS AVE YOUR BOOKMARKS AND THEN SAY ACTUALLY U CANT

Asked by totcullen123 11 months ago

Last reply by cor-el 11 months ago