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  • Archived

Cannot access https://service.mcafee.com/ with Firefox

I cannot seem to access https://service.mcafee.com/ with Firefox - it just shows a gray circle with red going around it. I even added it to the Exceptions. Using Edge or … (read more)

I cannot seem to access https://service.mcafee.com/ with Firefox - it just shows a gray circle with red going around it. I even added it to the Exceptions.

Using Edge or Chrome I go right to the site.

Asked by Mark D 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

Links not working

Hi, I have started having issues with links not working on webpages that I normally have no issues with. For example, https://www.walesonline.co.uk/. I can see news i… (read more)

Hi,

 I have started having issues with links not working on webpages that I normally have no issues with.  For example,

https://www.walesonline.co.uk/. I can see news items and when I mouse-over links I can see the link detail at the bottom left. However, when I left click, nothing happens. I thought it may have been an issue with my home PC but I have the same issue with my work laptop, which is a corporate build. This has been happening for around a month and seems to be spreading to more websites. Can you advise what could be the cause please?

Asked by johndshuttsbuy 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

Firefox keeps losing session/tabs

Since recently Firefox keeps losing my session/tabs. This happened thrice in the last days. Yesterday, I even refreshed Firefox (about:support > Refresh Firefox...) bu… (read more)

Since recently Firefox keeps losing my session/tabs. This happened thrice in the last days. Yesterday, I even refreshed Firefox (about:support > Refresh Firefox...) but today all my tabs were gone. In addition, upon closing Firefox asks if I really wan't to close it and the open tabs although "Restore previous session" is enabled.

about:crashes shows no crash reports.

OS: Ubuntu 21.04 64-bit Firefox: 91.0.2/20210823123856 Add-ons: Sidebery, uBlock Origin, Privacy Badger On a different computer with Windows 10 (and same add-ons) the problem doesn't appear.

Asked by seitzdo 8 months ago

Last reply by seitzdo 8 months ago

  • Archived

remove searches from address bar, restore search to middle of the page

Once again, Mozilla has changed a good thing. I like searching from the middle of the page because I can actually see it and never use the address bar to search. Now with… (read more)

Once again, Mozilla has changed a good thing. I like searching from the middle of the page because I can actually see it and never use the address bar to search. Now with the latest downgrade, I can no longer use the search bar in the center of the page, it sits there with no use or purpose. I can only search from the address bar. I tried the fix of going to about:config, then handoff, then browser.newtabpage,activity............followed the directions exactly. IT DID NOT WORK. Someone needs to help fix this or I will dump mozilla as they continue to ignore functions that are PERFECT and change them to accommodate a group of people that live on their phones and make all changes preferential to that genre. I use a desk top to access the internet. Do not forget about PC users when you make these asinine changes!!!!!!!!!!!!!!!!!!

Asked by Nonya 6 months ago

Last reply by cor-el 6 months ago

  • Solved
  • Archived

Alt + n gets sent to websites, resulting in skipping around in videos and not switching tabs

I'm an avid keyboard user, and I'm trying to use the alt + n shortcuts for switching tabs, while watching in a video on a website (more specifically unity). But every tim… (read more)

I'm an avid keyboard user, and I'm trying to use the alt + n shortcuts for switching tabs, while watching in a video on a website (more specifically unity). But every time I press alt + n udemy interprets it as skipping around in the video. And firefox aborts the switching of the tab. This is literally driving me crazy.

Asked by legendofmiracles 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

  • Archived

Funbridge

Hi For some days, I have a display problem with the online game "funbridge". What I see on the monitor ; Capture d’écran 2021-08-25 à 09.48.57 (with option maj+4) And w… (read more)

Hi For some days, I have a display problem with the online game "funbridge". What I see on the monitor ; Capture d’écran 2021-08-25 à 09.48.57 (with option maj+4) And what I sould see  : Screenshot 2021-08-25 at 09-44-16 (with a mouse right click and "screen capture")

See attachment for osx system and firefox version

Funbridge staff cannot fix this Display is ok on others browsers, so it's not too significant for me. Thanks for help and goodday everybody

Asked by Bernard 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

Unresponsive page links on a well-known internet financial site

Unresponsive page links on a well-known internet financial site. Several links are completely unresponsive. I am unable to access or manage account funds. Customer sup… (read more)

Unresponsive page links on a well-known internet financial site. Several links are completely unresponsive. I am unable to access or manage account funds. Customer support advised trying Google Chrome. I have always trusted Firefox, and don't know what to do.

Asked by Geosyllables 8 months ago

Last reply by jonzn4SUSE 8 months ago

  • Archived

Websites not displaying correctly

Ever since the latest updates, nothing is displaying properly. No matter what I do the problem is not resolved. Please update Firefox again and fix this bug. I do not wan… (read more)

Ever since the latest updates, nothing is displaying properly. No matter what I do the problem is not resolved. Please update Firefox again and fix this bug. I do not want to have to go to another browser.

Asked by AgapeHouseInc.TN 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Just signed back into firefox after getting my laptop repaired and none of my stuff synced

My laptop just came back from the shop after a hard drive crash and Ive had to reinstall everything. I just reinstalled firefox, signed in and synced but its not got any … (read more)

My laptop just came back from the shop after a hard drive crash and Ive had to reinstall everything. I just reinstalled firefox, signed in and synced but its not got any of my bookmarks, saved passwords/logins, add ons or history. I tried to do the Import and Restore but there is nothing in there. I checked the profiles, there are two, profile:defualt-release and profile:default. Neither have any bookmarks, saved logins etc. I've been using firefox for years and have synced it before and it worked then. I chose firefox specifically so that I could just restore all my stuff in the event of a crash but now I can't find any of it. Is there any other way to get all my saved stuff back? Any advice would be greatly appreiated! thanks.

Asked by shortfuseburning 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

Display problem after update 91.02 64-bit

Firefox automatically updated today and I cannot open my game website to full screen. The display looks like a phone app displayed on a 15" monitor. It's too small to pla… (read more)

Firefox automatically updated today and I cannot open my game website to full screen. The display looks like a phone app displayed on a 15" monitor. It's too small to play a game. Windows 10, Dell Inspirion 15" (all drivers up to date), Firefox 91.02 64bit What is going on?

Asked by PJ_Parker 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

Firefox consistently deletes previous session.

Hi, A few months ago, Firefox started deleting the previous session occasionally. Then it started doing it more and more frequently, until last week when it started doing… (read more)

Hi,

A few months ago, Firefox started deleting the previous session occasionally. Then it started doing it more and more frequently, until last week when it started doing it every time I closed the session. I tried researching the problem, but I didn't find much. One source suggested closing the session by clicking Exit at the bottom of the Application Menu. No luck. I'm not sure if it has anything to do with having the box for Remember browsing and download history in Settings ticked; I hope not because I need to keep the browsing history. I can't think of anything else I've tried, and I really hope someone can help me with this. I know a lot of other people have had this problem.

Thanks La Belle Otero

Windows 10 Windows Defender CCleaner Dragon NaturallySpeaking 15

Asked by La Belle Otero 8 months ago

Last reply by La Belle Otero 8 months ago

  • Archived

Disappearing images in e-learning courses

I created an e-learning course and published it to web. On several slides in this course in Firefox browser (91.0.2 v.) some pictures disappear and appear randomly after … (read more)

I created an e-learning course and published it to web. On several slides in this course in Firefox browser (91.0.2 v.) some pictures disappear and appear randomly after some time (for example 30s). These errors do not occur in Chromium based browsers - like Microsoft Edge. These images disappear/appear when the window of Firefox is rescaling too. The problem has been reported to authoring tool support and has been confirmed by them. Any suggestions from Firefox browser users?

Asked by marcin.pawelczak 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

printer does not appear in destination dropdown

Setting up a new Windows 10 computer with same old printer. The printer does not appear in the destination dropdown menu. Various MS options show up, but not the actual … (read more)

Setting up a new Windows 10 computer with same old printer.

The printer does not appear in the destination dropdown menu. Various MS options show up, but not the actual printer.

Have run the mfr driver installation, manually added the printer in Windows devices, and rebooted.

Asked by mafagat165 8 months ago

Last reply by jonzn4SUSE 8 months ago

  • Archived

Can't conmnect to Charles Schwab web site

When I try to connect to the Charles Schwab web site I receive the following message: "Service Unavailable The server is temporarily unable to service your request. Pleas… (read more)

When I try to connect to the Charles Schwab web site I receive the following message: "Service Unavailable The server is temporarily unable to service your request. Please try again later. Reference #6.3ebe1cb8.1630877135.11b83ed "

No problem connecting with Brave, Vivaldi or Chrome. Using OS 10.15.7 with a Mac mini (late-2012), Firefox 91.0.2

Asked by Hans Castorp 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

updated to version 91.0.2 in Windows 10 and some sites, Trulia for example, are not loading properly

updated to version 91.0.2 in Windows 10 and now some sites, Trulia for example, are not loading properly. Cannot now access the map view in Trulia however 91.0.1 worked j… (read more)

updated to version 91.0.2 in Windows 10 and now some sites, Trulia for example, are not loading properly. Cannot now access the map view in Trulia however 91.0.1 worked just fine.

Asked by dnsurf 8 months ago

Last reply by dnsurf 8 months ago