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New look or something wrong?

Hi friends, I don't know if there was an update or what but, suddenly, the Firefox browser is acting strangely. I notice it's showing the lines of each container on a pag… (read more)

Hi friends,

I don't know if there was an update or what but, suddenly, the Firefox browser is acting strangely. I notice it's showing the lines of each container on a page. (See screenshot.) When I open Twitter on Safari, those container lines are gone. But it's also affecting text color, turning it blue. (See screenshot.) When I open boingboing.net in Safari, the text is in black, as it should be.

It also seems to have slowed, though nothing has changed with my ISP or settings.

What happened? How to resolve?

I have the most recent version of Firefox - 91.0 - on a MacBook running BigSur, version 11.5.2.

Thanks in advance for your help.

Asked by sp10 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

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wedsites not displaying properly

all the websites look weird. I've included a screen shot of youtube for reference. Disabling add-ons didn't fix the problem. I uninstalled Firefox and reinstalled it but … (read more)

all the websites look weird. I've included a screen shot of youtube for reference. Disabling add-ons didn't fix the problem. I uninstalled Firefox and reinstalled it but that also did not fix the problem. I haven't tried deleting my user data because it's a bit of a hassle to get it all back. Let me know if there are some other things I can try.

Asked by nickmmm94 11 months ago

Answered by cor-el 11 months ago

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Not displaying correctly??

My screen is not displaying porpely, the one on the left is firefox and safari is on the right. Also when I have a menu pop up it is completely see through. Already tried… (read more)

My screen is not displaying porpely, the one on the left is firefox and safari is on the right. Also when I have a menu pop up it is completely see through. Already tried resetting firefox but no luck. Pretty sure it's something simple but can't figure it out...

Asked by Vacuum Central 11 months ago

Answered by cor-el 11 months ago

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98 only displays in wireframe !

Installed Firefox 98, and now all webpages only display in wireframe (black & white). I'm using the updated MacOS 10.15.7, and Safari works fine. Refreshed Firefox an… (read more)

Installed Firefox 98, and now all webpages only display in wireframe (black & white).

I'm using the updated MacOS 10.15.7, and Safari works fine.

Refreshed Firefox and lost YEARS of customization, and still only wireframe pages.

Any suggestions?

Thanks!

Asked by Nuva1 11 months ago

Answered by TyDraniu 11 months ago

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firefox hangs on sites

Hellow, Since updating the latest firefox version 91.01 it has considerably slowed down browsing speed to an impossible crawl. The task manager shows the update as perman… (read more)

Hellow,

Since updating the latest firefox version 91.01 it has considerably slowed down browsing speed to an impossible crawl. The task manager shows the update as permanently on, sucking 100% resources. There´s something not right when it does this, and is becoming a bad habit of constantly refreshing firefox to get sensible operation.

It started by installing a clear cache which helped as firefox also hangs when connecting to the internet as a result it goes off-line at random times. Barely ideal. 

Is it worth rolling back to an earlier version that is more stable ? Any other users got debugging suggestions ?

rJ

Asked by richwalters 11 months ago

Last reply by cor-el 8 months ago

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Firefox bookmarks tabs

The latest update took out all the bookmark icons to get to those bookmarks, got rid of MANY folders withing the bookmarks, then added a bookmarks under the "Open Applica… (read more)

The latest update took out all the bookmark icons to get to those bookmarks, got rid of MANY folders withing the bookmarks, then added a bookmarks under the "Open Application Menu. I serve as a moderator for several different websites, and need to be able to keep all those websites separated, and discrete when I am online. I also had at least 3 to 5 different folders within the bookmarks tab which I used extensively to cut down on my time spent looking for a link. This has slowed down my response time within the communities I moderate, as well as increased my workload dramatically. I want that Bookmark Tab back, either by a NEW update, or somehow loading the PREVIOUS version of Firefox Browser instead of this newest iteration, which for me is a real headache.

How can I get my info back and into bookmark folders like I have been using for several years?

Asked by grunt1973 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

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Can't go to ebay or amazon from the address bar any more. How to fix that?

Hi, Type www.ebay.co.uk in address bar. I'm offered the chance to search Ebay but not to go to it. When I simply press return on the address nothing happens. Firefox d… (read more)

Hi,

Type www.ebay.co.uk in address bar. I'm offered the chance to search Ebay but not to go to it. When I simply press return on the address nothing happens. Firefox doesn't go to ebay. Tried www.amazon.com, same result can't get firefox to go to either site unless I search for them on google and click a link.

These are popular sites for me. How can I just type in the site I want I get it to go there? And how come it's suddenly stopped allowing me to go directly to ebay & amazon?

Many thanks!

Evan

Asked by evanmjones 11 months ago

Answered by evanmjones 11 months ago

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Websites displaying strangely, forms not working

A few weeks ago, presumably after an update, Firefox started displaying websites strangely -- blue font instead of black, text surrounded by boxes, other formatting incor… (read more)

A few weeks ago, presumably after an update, Firefox started displaying websites strangely -- blue font instead of black, text surrounded by boxes, other formatting incorrect. Also, some forms and input boxes seem disabled. A reinstall did not solve the problem.

I'm running macOS Catalina 10.15.7 and Firefox 91.0.1. Screenshot is from the NYT homepage.

Asked by jeffbynum 11 months ago

Answered by FredMcD 11 months ago

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FIrefox 92 running poorly in Mint 20.2

Just upgraded from Mint 18 to 20.2 and am finding FIrefox unusable. I've tried to research this and am getting nowhere. Ryzen 5, Gigabyte GA-356-gaming MB , 32GB Ram I ha… (read more)

Just upgraded from Mint 18 to 20.2 and am finding FIrefox unusable. I've tried to research this and am getting nowhere. Ryzen 5, Gigabyte GA-356-gaming MB , 32GB Ram

I have about 10 windows configured with 10 tabs. (Happily this version of Firefox now remembers which desktop they are on across reboots!) When I start up firefox and it begins loading these tabs, it grinds to a halt with high CPU utilization and for some reason there is almost no activity on ethernet. The tabs take FOREVER to load, and once loaded firefox windows and tabs operates either clunky or unresponsive. MInt is affected some too, with other operations somewhat clunky.

I can reboot and load a session of Chrome and it behaves fine and speed tests there are proper. Since it works on Chrome, I figure this is strictly a FIrefox code issue, not something underlying like BIOS (which is F31, not the highest for this MB) But hopefully there is a Mint work around that someone knows.

Asked by douglas.c.crawford 11 months ago

Answered by douglas.c.crawford 11 months ago

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How can I change my Etsy shop from Safari to Firefox

I have a shop InlaysJHess with Etsy.com using Safari 13.1.2. Etsy says they will be dropping support for Safari on Sept 14th and they suggest that I switch to Firefox.… (read more)

I have a shop InlaysJHess with Etsy.com using Safari 13.1.2. Etsy says they will be dropping support for Safari on Sept 14th and they suggest that I switch to Firefox.

I have had Firefox installed in my IMac for a long time and it has been updated from time to time.

I've tried to copy this: https://www.etsy.com/your/shops/me/dashboard?ref=hdr-mcpa from Safari to Firefox but that does not work.

I'm wondering if anyone can tell me how I can switch my shop account from Safari to Firefox? I would not like to close my account with Safari without having it set up in Firefox.

i would appreciate any suggestions that anyone might have. Thank you.

Asked by ljerryhess 10 months ago

Answered by cor-el 10 months ago

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The bookmark I tried to open in the new tab is suddenly deleted.

I've been dealing with the error I wrote in the title in the Linux version of your web browser for a while. When I "right click + open in new tab" on any bookmark, that b… (read more)

I've been dealing with the error I wrote in the title in the Linux version of your web browser for a while. When I "right click + open in new tab" on any bookmark, that bookmark is deleted.

Asked by mozilla-account 7 months ago

Answered by FredMcD 6 months ago

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A program called MYWAY has highjacked my Firefox browser and I want to remove it.

A program called Myway has inserted itself into my Firefox browser and I have not been able to remove it. Can anyone tell me how to remove it. I'm a senior with limited t… (read more)

A program called Myway has inserted itself into my Firefox browser and I have not been able to remove it. Can anyone tell me how to remove it. I'm a senior with limited tech savvy and funds but I would like to try to fix this myself. I want to be able to use Firefox without this add on which I did not install.

Asked by monique.dworschak.md 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

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Cannot use FF in some uses of Google Play Console

Hello everyone. I have been using FF for a long time. For a few weeks now I have realized that it is impossible to deposit a new version of my Android applications using… (read more)

Hello everyone. I have been using FF for a long time. For a few weeks now I have realized that it is impossible to deposit a new version of my Android applications using FF using Google Play Console. After some research, the suggested solution is to use Chrome; the point is, that it works that way ! Is this a FF bug ? Regards Pascal

Asked by pascal.boulesteix 11 months ago

Answered by Bithiah 11 months ago

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Updating has ruined my Google Search

Hello Please HELP, I HATE updating but was forced to by another issue. Now I can't search in the Google window ...it moves to the address bar, where it resists amendments… (read more)

Hello Please HELP, I HATE updating but was forced to by another issue. Now I can't search in the Google window ...it moves to the address bar, where it resists amendments. How can I restore the old way please?

Asked by wilts43 11 months ago

Last reply by cor-el 11 months ago

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Is there a way to reset my Firefox password without losing my data?

I forgot my password to my Firefox account, and only just realized I haven't updated it in KeypassXC when I was trying to log in to a new machine. It seems that, even tho… (read more)

I forgot my password to my Firefox account, and only just realized I haven't updated it in KeypassXC when I was trying to log in to a new machine. It seems that, even though I am already logged in on my old computer and have full access to my account (including saved passwords, bookmarks, and browsing history) I can't find a way to reset my password without deleting all of my synced data. From the "Change Password" menu, it requires my old password if I want to change it without deleting everything. Also, I have 2FA enabled, so why isn't there the option to authenticate my identity in a password reset using 2FA instead of my old password? I know a similar thing already exists for recovery keys, but I only have 2FA. Is there any way for me to reset my password where I don't lose everything? Thank you.

Asked by Isaac Mellington 3 months ago

Answered by cor-el 3 months ago

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My up-to-date Firefox has broken something causing FF to crash. Need to use older version. Please stop update notices.

Just paid $150.00 for a remote session from my computer store. Advice is: My older computer (2004)and it's graphic capabilities aren't compatible with newest FF. So I'll … (read more)

Just paid $150.00 for a remote session from my computer store. Advice is: My older computer (2004)and it's graphic capabilities aren't compatible with newest FF. So I'll stick with older version (9) until I decide to get new computer. Firefox is my preference, but if I update, it's likely to break again. Please tell me how to stop all update notices. It is maddening. Or, if you can do it, please do. I don't want to use the others. It has crashed twice, just FF, in the last few days. A system restore saved me, but I updated and lost it. Can you help this not wealthy person? I thank you for your fine product, and your help.

Asked by ratguard 2 months ago

Answered by Chaython 2 months ago