Showing questions tagged: Show all questions

Firefox won't accept primary password

Tried to open my email <myxfinity.com>. After installing Password Robo___ (can't remember name of extension); told to create "Primary Password." Followed instructio… (read more)

Tried to open my email <myxfinity.com>. After installing Password Robo___ (can't remember name of extension); told to create "Primary Password." Followed instructions, created easily remembered phrase + symbol & registered. Now when I try to edit old myxifinity login, asked for Primary Password. Entered what I just created, & won't accept it. "Please enter Primary Password." Now can't access email, which worked just fine before activating Password Robo(whatever). PC dead for a week, repaired yesterday, just accessed successfully this AM, one biz turned down THREE credit card charges. Android hacked into last week, Lively CS gave me wrong instructions to reboot in Safe Mode; ditto Googling "Restart Android in Safe Mode." Scammers put malware on my phone--can only run in Safe mode, in which no apps/no texts, no access to internet. PLEASE help!! TIA

Asked by sandra3048 4 months ago

Last reply by cor-el 4 months ago

deletion of my firefox account with the username [email address] is needed as i no loger have access to it at all

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username [email address] is needed as i no longer have access to i… (read more)

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username [email address] is needed as i no longer have access to it at all and cannot delete from my side as i have lost access to it your assistance and help with this would be greatly appreciated and accepted

Asked by donovangregg 4 months ago

Last reply by Seburo 1 month ago

  • Solved

When i click Middle-Click on my mouses scroll wheel it doesnt open the link i clicked it opens a fresh new tab

As the Title says if i click the Middle-Click on an link, it opens a freshly new tab instead of the link. I've tried changing things in the about:config but nothing helpe… (read more)

As the Title says if i click the Middle-Click on an link, it opens a freshly new tab instead of the link. I've tried changing things in the about:config but nothing helped. If anyone could please help me because its an habit. Btw i tested it in Chrome and in Chrome it works normally.

Asked by melvinski2110 4 months ago

Answered by Shashank Shekhar 4 months ago

  • Solved

Images not loading on random sites

About a day or two ago, random images stopped loading on sites I visit regularly. I haven't changed anything on the browser. In fact, I disabled add-ons to see if it woul… (read more)

About a day or two ago, random images stopped loading on sites I visit regularly.

I haven't changed anything on the browser. In fact, I disabled add-ons to see if it would fix the problem (it hasn't).

I'm already neurotic about deleting the cache and such after bold texteverybold text session every day.

It only occurs on Firefox desktop (90.0.2 64-bit); everything loads fine on mobile and on other desktop browsers.

Asked by BuddyL 4 months ago

Answered by FredMcD 4 months ago

Cannot log into google account.

Phone is dead so notification code option is off. (which didn't always work in the past, eg when i forgot a password - which i think isn't the case now) I don't want to g… (read more)

Phone is dead so notification code option is off. (which didn't always work in the past, eg when i forgot a password - which i think isn't the case now) I don't want to go downstairs and turn on my phone, for the principle of it. Clicked 'i cannot use my phone' sereval times during mutiple attempts to find other ways to log in . Google says i have to use my phone Did they change policies? Could it be that someone hacked my account, fb also notified 'suspicious login attempts but they were so recent (one min ago) that it must have been me.

Asked by Servagio 4 months ago

Last reply by Seburo 4 months ago

Firefox Keeps asking me to enter my Primary Password Constantly.

Hi. Firefox keeps asking me to enter my Primary password at random and this all started about 2 weeks ago. Most time it pops up the next day and sometimes every 2-4hrs. I… (read more)

Hi. Firefox keeps asking me to enter my Primary password at random and this all started about 2 weeks ago. Most time it pops up the next day and sometimes every 2-4hrs. I rarely shutdown my system due to work related stuff but at the same time i do update my system constantly. I also use a VPN since i work from home. (P.S. It doesn't route all my traffic through the VPN, only the ones destined to the office.) What can i do to resolve this? I do plan to uninstall and reinstall Firefox but I want that to be the last solution if all else fails. Thanks.

Asked by TemmyD1 4 months ago

Last reply by JP 4 months ago

The new version of Firefox 90.0.2 doesn't work with many websites

Several websites I use frequently, including Facebook, the Macquarie Dictionary and even Mozilla's own support website, don't work properly with the new version of Firefo… (read more)

Several websites I use frequently, including Facebook, the Macquarie Dictionary and even Mozilla's own support website, don't work properly with the new version of Firefox. I even had to use Google Chrome to access this support page, as I couldn't get past the login page using Firefox. When I first opened the new version, Firefox told me that I had to enable cookies for it to work. I went to Preferences and checked that cookies were definitely enabled. I quit and restarted both Firefox and the entire computer, checked that cookies were still enabled and it still doesn't work. Why is this happening? I don't want to change my default browser permanently, but I need it to work for me. Can anyone help?

Asked by lordwhybro 4 months ago

Last reply by FredMcD 4 months ago

TAXES SHOULD ONE BE CHARGED TAX ON A DELIVERY FEE

i have issues on my pages and it is random, the letters are blotched out in black or lime green sometimes impossible to read then the next page is fine ??? it wont show … (read more)

i have issues on my pages and it is random, the letters are blotched out in black or lime green sometimes impossible to read then the next page is fine ??? it wont show up if printed or in a screen shot help please its been going on for 5 months so far no one has helped me i have done update i keep getting the message that everything is working i had changed colors once but put it all back to default pc not even 2 yrs old yet ty for any help i can get jodi

Asked by memok 4 months ago

Last reply by cor-el 4 months ago

Playing video on Google Drive stops on 720p

When playing videos on Google drive on 720p, it intermittently stops. If resolution is set to automatic, resolution changes to 360p. On another browser it works fine on 7… (read more)

When playing videos on Google drive on 720p, it intermittently stops. If resolution is set to automatic, resolution changes to 360p. On another browser it works fine on 720p. The issue persists with hardware acceleration disabled and in safe mode.

Asked by barbosa.andre 4 months ago

Last reply by JP 4 months ago

Problems with Firefox Browser

For some time now I've had problems with Google Shopping with Firefox. After clicking the shopping button, results are displayed for a few seconds. After that everything … (read more)

For some time now I've had problems with Google Shopping with Firefox. After clicking the shopping button, results are displayed for a few seconds. After that everything disappears and the website is empty. After reloading the page, something is displayed again. When I move the cursor over the pictures, everything disappears again. This problem does not exist with other browsers. Who has a solution? Thomas

Asked by th.b.mhl 4 months ago

Last reply by FredMcD 4 months ago

Firefox password Manager

I use & want to continue using Firefox Password Manager but, since updating to Version 90.0.2 (64Bit), The "Please enter your primary password" window keeps opening a… (read more)

I use & want to continue using Firefox Password Manager but, since updating to Version 90.0.2 (64Bit), The "Please enter your primary password" window keeps opening about every 15 minutes (I have not timed it). I have already entered my primary password & used the auto login with several webpages. Then the login window will popup & I will have to re-enter the password before I can use the features. I am running Windows 10, with the latest updates installed.

Asked by antrim-enterprises 4 months ago

Last reply by Old Jim 4 months ago

Firefox is suddenly asking for master password twice after being idle

Firefox 90.0.2 on Windows 10 was installed on 7/27/2021 which is about when this started. Firefox is suddenly asking for master password twice, while running, not at sta… (read more)

Firefox 90.0.2 on Windows 10 was installed on 7/27/2021 which is about when this started.

Firefox is suddenly asking for master password twice, while running, not at startup. I leave Firefox running at night. I find two password dialogs when I log in in the morning. I'm not sure if they display at a certain time (e.g. midnight), or if it is a result of the system going into sleep and waking.

When Firefox starts or restarts, it displays one master password as expected.

I found this article from two years ago , but the "hotfix-update-xpi-signing-intermediate-bug" is not found in about:debug or in profiles.

I have not installed any add-ons recently. Last Windows update was KB5004237 installed on 7/18.

Is it Firefox? What else could be causing this problem?

Asked by tim.11.g 4 months ago

Last reply by TyDraniu 4 months ago

my Wesite/blog

My website/blog is not loading correctly. Took off all addons, etc. It works fine in Edge. What else can I do? Wordpress site. Side widget loads at the bottom in Firefox.… (read more)

My website/blog is not loading correctly. Took off all addons, etc. It works fine in Edge. What else can I do? Wordpress site. Side widget loads at the bottom in Firefox.

Asked by kberman1976 4 months ago

Last reply by Seburo 4 months ago

  • Locked

Confused

I asked for help with my site yesterday--https://kathyberman.com/. The side widget is loading to the footer widget. This doesn't happen in Chrome or Edge. Sebuto asked fo… (read more)

I asked for help with my site yesterday--https://kathyberman.com/. The side widget is loading to the footer widget. This doesn't happen in Chrome or Edge. Sebuto asked for the name of my site. BUT he posted from a no reply email address. Hello?

Asked by kberman1976 4 months ago

Last reply by jscher2000 4 months ago

jwz.org and DNALounge.com not loading

UPDATE (4 AUGUST 2021): Problem solved. Disregard original question below. UPDATED Yesterday, the websites jwz.org and dnalounge.com (yes, the two websites run by one of … (read more)

UPDATE (4 AUGUST 2021): Problem solved. Disregard original question below. UPDATED

Yesterday, the websites jwz.org and dnalounge.com (yes, the two websites run by one of Mozilla's conceivers) stopped working on Firefox. They just keep saying "Connection Timed Out", despite every other website loading fine.

I went through all the add-on-disabling and troubleshooting steps emphasised here, but it hasn't solved the problem.

This happens in both Firefox desktop and mobile for Android, but works fine in other browsers. Again, I went through all the steps of disabling add-ons/plug-ins and operating in Troubleshooter mode.

Asked by BuddyL 4 months ago

Last reply by FredMcD 4 months ago

  • Locked

Mouse-over text hidden by large Windows mouse pointer

Can I move the hovertext out from under my large Windows mouse pointer so I can read the hidden first word of the text? Moving it up above the point instead of below the… (read more)

Can I move the hovertext out from under my large Windows mouse pointer so I can read the hidden first word of the text? Moving it up above the point instead of below the point would be great. Is there an about: that will do that?

Asked by bfrg1513 4 months ago

Last reply by Seburo 4 months ago

I lost my bookmarks after a "reset" in windows 10 and have no clue how to restore them?!

Is there a way to restore my previous list of bookmarks after losing my firefox browser along with my startpage search? After I did a "reset" I ended up with everything M… (read more)

Is there a way to restore my previous list of bookmarks after losing my firefox browser along with my startpage search? After I did a "reset" I ended up with everything MS and with that, I lost my browser and search...stuck with Edge and other such stuff?

Asked by meestertim 4 months ago

Last reply by FredMcD 4 months ago