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Video calls don't work on Firefox

Video calls do not work on Firefox. I tried on Facebook, Messenger and Google Meet - nothing works. On FB and Messenger it ends up with a black screen and "call failed" m… (read more)

Video calls do not work on Firefox. I tried on Facebook, Messenger and Google Meet - nothing works. On FB and Messenger it ends up with a black screen and "call failed" message. On Google meet I can connect to a call, but I cannot see or hear anybody and nobody can see or hear me. I tried Safe Mode and resetting Firefox - no results. On Chrome everything works. This issue was with Firefox for a long time, but since we conduct more of our life online in the recent year, it became really frustrating. Any fix for that?

I am on Mac OS High Sierra

Asked by Danas 2 months ago

Context menu

People, have Firefox 32x v89.0.2. Say me please, how return into context menu propertys of downloading picture (size,type,ext,KBytes)? Screenshot enabled. On the screen p… (read more)

People, have Firefox 32x v89.0.2. Say me please, how return into context menu propertys of downloading picture (size,type,ext,KBytes)? Screenshot enabled. On the screen picture propertys visible only in heading of window (red), cont menu not ScrShoting  ;*( . All this propertys may be viewing on tab "Info about page" => "multimedia" => "info about picture".

In ver 60-70 (if my memory not wrong) if you open picture on new tab and save it on the harddisc this propertys also be in context menu "save PNG 320x240....." and 'SHIFT+' catapult you to the propertys multimedia of "info ab page". Where it lost?

Is it possible to convince the developers to return as it was?

With respect, PaulSnowMan@yandex.ru

Asked by SnowMan 2 months ago

Latest Update 89.2 is causing all websites to freeze and loading issues

Is anyone else noticing a huge difference with websites failing to load, long load times, etc. with 89.2? Just downloaded and installed today and immediately had issues.… (read more)

Is anyone else noticing a huge difference with websites failing to load, long load times, etc. with 89.2? Just downloaded and installed today and immediately had issues. I can't figure out how to go back to previous version. If anyone knows how to re-install and run previous version please let me know. Thanks.

Asked by david.mackey 3 months ago

Last reply by TyDraniu 3 months ago

Wired Connection Stopped Working

My desktop Firefox stopped connecting to wired network automatically and requires wireless connection to open pages. I have not changed any settings which led to this. … (read more)

My desktop Firefox stopped connecting to wired network automatically and requires wireless connection to open pages. I have not changed any settings which led to this. I did try "No Proxy" setting to no avail. Any suggestions on how to get back to automatic wired network connection?

Asked by Mark Ralph 3 months ago

Last reply by FredMcD 3 months ago

Problem with Amazon site (books) with new version of Firefox

The current version of Firefox does not display book pages on Amazon correctly. Using alternate browsers (Safari or Chrome) displays the pages as always. This occur ed su… (read more)

The current version of Firefox does not display book pages on Amazon correctly. Using alternate browsers (Safari or Chrome) displays the pages as always. This occur ed suddenly after what I believe was a Firefox update. Comments? Fix? Is this a Firefox problem or an Amazon Website problem? Thanks

Asked by reisnerhoward 3 months ago

Last reply by FredMcD 3 months ago

Images broken or completely missing

Yesterday afternoon, I discovered that the logo on my website had gone missing. It was there a split second, then showed the "broken" icon, then was gone (resulting in t… (read more)

Yesterday afternoon, I discovered that the logo on my website had gone missing. It was there a split second, then showed the "broken" icon, then was gone (resulting in the header and tagline being all crunched up).

Other images on my site seem okay. Then I went back to a Canva project that had been just fine yesterday morning, but all of those images are missing. Canva gives me an error message, but their support has been no help.

HOWEVER - this is not happening in Safari. And I don't believe it's a Canva problem. Random images in Facebook are also missing. I don't use Chrome, but again, not a problem in Safari -- everything is fine.

And when I use Firefox in "troubleshooting mode" the problem goes away. But the troubleshooting does not help me. I cannot tell what the "trouble maker" is.

PLEASE do not automatically insist I clear all cookies and forms, etc. It creates a huge headache for me (in Wordpress) to have to go back and start from scratch. I know it's a reflex to tell people that first, but I don't believe that will fix it and it will be a big pain for me, unless it's demonstrably the solution.

Thank you.

Asked by BethOwl 3 months ago

Last reply by cor-el 3 months ago

Firefox 89.0.2 & Netflix

I was watching Netflix easely on my iMac macOS Big Sur 11.4 using Firefox 89.0.2 since few month , but suddenly, since few day, it's not possible anymore to watch any mov… (read more)

I was watching Netflix easely on my iMac macOS Big Sur 11.4 using Firefox 89.0.2 since few month , but suddenly, since few day, it's not possible anymore to watch any movies or series, I got an ERROR Code F7121-1331. Netflix says that I must change browser (like Chrome, Gmail etc... indeed, if I use Safari to get connected, Netflix works perectly) They have no others solutions to offer ! I do hope Firefox can do much better then Netflix ! Please...

Asked by cldjr 3 months ago

Last reply by FredMcD 3 months ago

downloaded an add-on

Hello! I have recently tried downloading the Grammerly add-on but, it won't download for some reason. I am stuck on the loading icon. can any1 help me? PLZ, thanks. … (read more)

Hello! I have recently tried downloading the Grammerly add-on but, it won't download for some reason. I am stuck on the loading icon. can any1 help me? PLZ, thanks.

Asked by Caleb 3 months ago

Last reply by cottoneyejoe 3 months ago

New message on menu page

Why is there now a message at the top of the page saying that my browser is now managed by my organization? I am the organization, so to speak. I am a one woman show and … (read more)

Why is there now a message at the top of the page saying that my browser is now managed by my organization? I am the organization, so to speak. I am a one woman show and have no idea where that information came from. I have put on weight during the pandemic but still don't think I can be mistaken for an organization!

I would appreciate your help.

Thank you, Carol

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by CarolR227 3 months ago

Last reply by jscher2000 3 months ago

Screenshot contains only the upprer left corner

When I take a Screenshot within Firefox the Screenshot only contains the upper left quarter of the image. Firefox_Screenshot1.png shows how I take the Screenshot and Fire… (read more)

When I take a Screenshot within Firefox the Screenshot only contains the upper left quarter of the image. Firefox_Screenshot1.png shows how I take the Screenshot and Firefox_Screenshot2.png shows the result. DE: bspwm

Asked by TGP 3 months ago

Last reply by jonzn4SUSE 3 months ago

Weird dots in Instagram posts when viewed in Firefox

Since I updated Firefox, my posts in Instagram having been showing these weird dots, which I hope you can see in the image. (I made sure I deleted spaces between paragrap… (read more)

Since I updated Firefox, my posts in Instagram having been showing these weird dots, which I hope you can see in the image. (I made sure I deleted spaces between paragraphs, so they don't correlate with spaces.)

It doesn't happen when I view Instagram in other browsers.

I've seen it on one other person's posts, so it's not just mine. But it's obviously pretty rare. (Which might just mean that most people who make Instagram posts are not using Firefox.)

Any idea how I can fix it so this doesn't happen? My posts are created in Planoly, in case that makes any difference.

Thanks in advance!

Asked by zenaryder 3 months ago

Last reply by cor-el 3 months ago

Browser won't load any web pages (Mac)

I am using the Firefox browser on a 2020 MacBook which is running Big Sur. No webpages will load. I have checked in other broswers (Safari and Chrome) and they work fine.… (read more)

I am using the Firefox browser on a 2020 MacBook which is running Big Sur. No webpages will load. I have checked in other broswers (Safari and Chrome) and they work fine.

Asked by jessicamariesage 3 months ago

Last reply by FredMcD 3 months ago

Videos are crashing on fullscreen and crashing PC

Hi, my Firefox is always crashing when I'm watching videos on fullscreen (YouTube, Netflix etc.). After about 5 - 20 min the video stops but the audio is continuing. With… (read more)

Hi,

my Firefox is always crashing when I'm watching videos on fullscreen (YouTube, Netflix etc.). After about 5 - 20 min the video stops but the audio is continuing. With escape or Alt+F4 i can get get back to the home screen of Windows 10. Then my mouse won't move anymore I also can't shut down my PC anymore with Alt+F4 or the Start menu. Eventhough I get the windows for that and can press enter (!). Therefore I need to reset by holding the Power-Button for some seconds ("cold Shutdown").

The problem is consistent after reinstallation of Firefox. It does not appear on Chrome.

Thanks for help!

Asked by heinzchristian98 3 months ago

Last reply by cor-el 3 months ago

multiple tabs don't show in 89.0.2

I have had my tabs underneath the bookmare toolbar by use of a css file ever since Firefox moved them up to the top. In the latest updates of Firefox, I have now lost mu… (read more)

I have had my tabs underneath the bookmare toolbar by use of a css file ever since Firefox moved them up to the top. In the latest updates of Firefox, I have now lost multiple tabs completely. I can only see them if I go into the Troubleshoot mode. I have disabled all hardware acceleration, all other add-ons, and gone to the default theme. The only plug-ins are OpenH264 Video Codec provided by Cisco Systems, Inc. and Widevine Content Decryption Module provided by Google Inc.. They are set to update automatically. When I restart Firefox, it goes back to multiple tabs not appearing.

I am frustrated to the max. As a user who goes way back to Netscape (pre MS Explorer and before even Windows 3.0 days--late 1980s and on), I like being able to customize. I started using Firefox, because Netscape was discontinued, and Firefox was the most like it at that point, and MS Explorer was still pretty new. I liked being able to find things where they were, and I won't apologize for being a creature of habit. I do NOT like Edge or Chrome.

How do I get my Firefox to show all the tabs?

Asked by caseybear27 3 months ago

Last reply by cor-el 3 months ago