Firefox Support Forum

The search engines I've added do not appear in the list after clicking the green + sign in the search box and they do not appear in the list in the options either. I used the "add more search engines" found in the bottom of the search engines list to find the missing engines and add them again, but when I find the engine I want to add there is only the "remove" button. So this tells me the missing engines in the list are still there but not accessible. I tried removing the added search engine and then adding it again but this did not make them appear in the search engine list. Everything was working fine until getting the last update before Firefox 89. Is there a way to fix this???

Hey there,

for a while now we have problems loading our page https://risofort.press/ in firefox: the header will always load, the body of the main page and sub pages will infrequently load, and after having loaded once it will not reload for a long time (like, weeks). all of this works in other browsers. After contacting our host and trying some stuff like deactivating plugins to see if one them is causing it, I am realizing that perhaps it is the way our theme is loaded by firefox - a similiar issue was resolved here: https://support.mozilla.org/de/questions/1320526#answer-1381654

However I can't figure out what part of our website is the one that is keeping the main area to be loaded, or become visible, rather.

Any thoughts on this very welcome, thank you! Will also pass this question on to the theme authors.

Thanks in advance, L.

I still have v88 of Firefox. I was automatically upgraded a few months back to v90 I think and there was no "file edit view history bookmarks tools and help" at the TOP of my screen like it has been forever! I use my bookmarks from the top of my screen all the time, that's how i get to all my websites. I found it in the side bar (right hand side I think, which is a horrible place for that)

Before I decide to upgrade to v94 (which says is the newest version) is there a way to put the "file edit view history bookmarks tools and help" buttons back at the TOP of the page and not in the stupid hamburger menu thing.

If memory serves me correctly the startup page also didnt have the "most viewed" sites or only have 5/6 and no ability to have 16 options, is that a thing still?

I'm a basic user who hates change when nothing was wrong with how it was before for the past 20 years lol

Thanks for any assistance!

Last time I updated Firefox all menus and settings were lost. How can I avoid that? Yes, I know the answer is "that shouldn't happen" but it did and took my software engineer husband an hour to figure out how to get them back. Would like to skip that step. It's been more than a year since I updated but I'm now getting error messages saying my browser is out of date and website cannot be used without an update. Help!

PLEASE think of the end-user for ONCE in your developer's life and STOP moving around the option to take screenshots please!!! First it was in the right-click menu (best option, I still try to find it there every single time just like the Copy and Paste options) then you moved it to the "..." address bar menu, and now it was removed once again and the user must customize the toolbar to add the button?? Seriously? Who thought this would be more user friendly? Please provide a single reason to justify this Microsoft-ish behaviour.

Surely the option will be completely removed in next version, to force users to return to a previous version.

PS. did Yahoo already acquire Mozilla? That would explain a lot.

I have made Firefox my default browser on my laptop. When reviewing my account I noticed that the original username (e-mail address) I created the account with no longer exists. Is it possible to replace my new e-mail address for the old one, and use it as the new User Name?

  Thanks in advance for your help.

I am frequently having problems trying to log in to online bank Simplii Financial. My internet connection is good, FF (88.0) is able to connect to other sites. Other browsers (Opera, Chrome etc ) could all connect and allow my login. With FF it simply continues loading with no result. i have asked the bank to check their FF certificates? and they say there is no problem - just use another browser! Firefox is my main browser, the only one that can save my login details. This problem is sporadic but has been going on for several months. It may be connected with FF updates but I am om the latest version for my Linux distribution I believe.

 At one time FF would never connect to PC Optimum whereas other browsers did, that problem was somehow solved.

I got a 5 billionth searcher scam site redirect... for some reason no script does not catch this. I have attached a picture of my addons, which are all recommended, and a picture of the scam page.

I have had this happen in the past and I have no idea why.

I am most worried about my passwords being stolen.

I am using linux mint 18.3 and have no idea how to check for malware.

Also, I should mention that when I use my landline to make phone calls (keep in mind that I am using DSL), I sometimes will get this odd redirect of my actual phone calls that will keep asking me about special offers over and over again. I called the phone company about it and they did nothing, after repeated calls..... but anyway, I wonder if that may be linked to the problem.

What should I do?

I'm stuck at ver 88. Starting with 89 I seem to be limited to around 150 total tabs across all open windows (even if only one is open). Total lockup of the desktop (KDE in linux) It hadn't been a problem, I just shut off auto update.

Now websites are whining about me running an older browser and some are even refusing to let me in. So I thought ok, I'll run multiple instances and keep the total number of tabs low. 5 instances work fine, the 6th starts to act a bit flaky, 7+ is a total lockup of the desktop (KDE in linux).

Even if I can manage to kill the last instance, its corpse remains on screen.

So I'm back to ver 88 with no solution. Is there a way around these limits? When I'm doing development I often have more than 600 tabs open. Eventually some will get closed, but I can't very well get much done if the browser is just going to lock everything up.

Hello there, I somehow recently managed to delete my account by accident and I'm wondering whether it's possible to restore the sync data left behind, I have access to the recovery keys if required and can attempt to provide any information requested about the account. Not sure if it is even possible to restore the data using this method but it's worth a try at least. Appreciative of any assistance with this problem, thanks again :).

I've been changing this over many years. Now I have two additional browsers to use so I'm not updating until I can, once again, organize the browser to fit my needs.

Please tell me what to do to have the magazine work. It used to, but I think that some new thing like Adblock must have changed it and I cannot read the magazine now. Thanks.

Fix it so the FireFox browser Version 88.0 for Ubuntu (Linux) works AGAIN at saving website Login data using a Primary password via your 'FireFox Sync' advertisement (documentation).

This is so strange as to be almost unbelieveable. It began as a profile issue. Everything is okay now, but there was much weirdness. I think this is a worthwhile read and I'm eager to hear any ideas regarding what happened.

The bottom line: If Firefox changed the name of a mount point, that was/is a bad idea -- developers take note.

I run Firefox (latest) in a Linux Mint Guest inside a VirtualBox virtual machine with a Windows Host. The Firefox application is installed as usual, but the profile is here: 'FireFox Profile.vhd' -- a virtual USB that, on VM boot, VBox mounts here: '/media/mark/FireFox Profile/'.

The profile is: '/media/mark/FireFox Profile/mwad0hks.default/'.

Events: 1 - In a proven Linux Mint VM, today I booted the VM as usual but Firefox apparently lost my bookmarks & history. Why? I'll probably never know. 2 - I created a new profile hoping that in the process, I'd be given the option to use an existing profile -- no dice, FF created a new, blank profile. 3 - I discovered that I now had these: 3.1 - '/media/mark/FireFox Profile/', and 3.2 - '/media/mark/FireFox Profile1/'. 4 - I closed FF, launched Nemo, and tried to delete 'FireFox Profile1' but was refused. 5 - After much fiddling of the contents of 'FireFox Profile.vhd' mounted in Windows (to make it accessable outside the VM) I backed up 'FireFox Profile.vhd' -- good thing I did that. 6 - I realized that the mount point must have been renamed from '/media/mark/FireFox Profile/' to '/media/mark/FireFox Profile1/'. 7 - Sure enough, I launched the VM and deleted '/media/mark/FireFox Profile/' -- remember that '/media/mark/FireFox Profile1/' could not be deleted. 8 - So I concluded that "something" must have renamed the Linux VM mount point from '/media/mark/FireFox Profile/' to '/media/mark/FireFox Profile1/'.

I conclude that FF must have done the renaming in step 2.

I launched the Linux VM aiming to search how to rename the mount point back to its original name and low and behold, FF now found the correct profile and everything was happiness again. End of story. Or is it?

For some time now FF will not open certain sites that it used to, these sites all open and function normally in other browsers such as Opera. The most important being my online bank! I have contacted the sites involved and they cannot understand why. I have cleared Cache, cookies etc. I'm using FF 88.0 on Ubuntu. Can you help?

After my Browser automatically updated to 88.0.1 (i unfortunately ignored the popup to update Firefox for a while) i started it and my Login data was gone. Extensions, Bookmarks, anything other than Lockwise Data was still there.

I made an account (this one) as i previously did not have one in hopes of somehow fixing that; then after searching for solutions i checked for an "old data" file (does not exist) and checked about:profiles (i have a second profile named "default" that has absolutely zero saved data on anything, i dont know where it came from or wheter it was ever used). The profile that i use ("default-release") was active and that was that.

Then i checked Appdata/Roaming/.../theprofile (from the profile page) and was relieved to find that both "logins.jason" and "logins-backup.json" contained my Login data: The Username and Password (encrypted), formSubmitURL, giud, enctype, etc. I made a completly seperate backup in case something i do ends up deleting those. Since the passwords are encrypted i cannot add them one by one to Lockwise.

I dont know why they dont appear when i check my Login data or try to use the data on any Website. Can i manually "import" the file into Firefox so that it automatically decyrpts the passwords?

i lost my previous tabs and i couldnt recover them. they were no were to be found in history. i need to restore tabs to a previous time or date to recover them and there is no such option, as i accidently closed the new tab and now its overwritten " previous" tabs.

I'm sure I'm not alone in having an old email address stripped off the server when changing broadband supplier. Unfortunately, most services use email as user ID, hence I have an old F'fox a/c - my first - for which I have long since forgotten the password, which uses just such an email. As a consequence, I can neither change the email nor delete the a/c - F'fox seems to insistst on a user knowing a/c password in order to change email (understandable), or delete the a/c (slightly less understandable). So it 'helpfully' tries to send a password re-set link to ........the a/c email, which of course no longer exists & thus I cannot access. May be just my (mis)perception, but because this was my first a/c, F'fox seems to default to the now inaccessible a/c - one reason why I wish to delete it. Is there another method whereby I can delete this old a/c, or is it doomed to wander the ether for eternity?