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Urgent problem unsolved

Hello, Sorry to contact you again but my problem is still not solved and it's urgent. I still doesn't have turned my computer off in case that you could help me find my… (read more)

Hello,

Sorry to contact you again but my problem is still not solved and it's urgent.

I still doesn't have turned my computer off in case that you could help me find my pages back. I have no one else to help me with this problem and I deeply need the websites I was surfing on. I'm not sure I can find them by myself and I don't have much time for that.

Thank you for helping me and answering my request.

Asked by queiroz_eva 2 months ago

problem non solved

Hello, I've already contacted you because of a problem that I encounter with the functioning of my browser that cracked without explanation. The problem was that I was wo… (read more)

Hello, I've already contacted you because of a problem that I encounter with the functioning of my browser that cracked without explanation. The problem was that I was working on inpravate navigation and I can't find back the internet pages that I was watching. I don't know if there is a possibility to reach them back and I'm afraid I'll can't get them if I turn my computer of.

I need a quick answer because I'm afraid that my computer could crash because it's lit since a while.

Thank you for your answer.

Asked by queiroz_eva 2 months ago

  • Archived

Lost bookmarks & history; lost profile. Did Firefox change the name of a mount point?

This is so strange as to be almost unbelieveable. It began as a profile issue. Everything is okay now, but there was much weirdness. I think this is a worthwhile read and… (read more)

This is so strange as to be almost unbelieveable. It began as a profile issue. Everything is okay now, but there was much weirdness. I think this is a worthwhile read and I'm eager to hear any ideas regarding what happened.

The bottom line: If Firefox changed the name of a mount point, that was/is a bad idea -- developers take note.

I run Firefox (latest) in a Linux Mint Guest inside a VirtualBox virtual machine with a Windows Host. The Firefox application is installed as usual, but the profile is here: 'FireFox Profile.vhd' -- a virtual USB that, on VM boot, VBox mounts here: '/media/mark/FireFox Profile/'.

The profile is: '/media/mark/FireFox Profile/mwad0hks.default/'.

Events: 1 - In a proven Linux Mint VM, today I booted the VM as usual but Firefox apparently lost my bookmarks & history. Why? I'll probably never know. 2 - I created a new profile hoping that in the process, I'd be given the option to use an existing profile -- no dice, FF created a new, blank profile. 3 - I discovered that I now had these: 3.1 - '/media/mark/FireFox Profile/', and 3.2 - '/media/mark/FireFox Profile1/'. 4 - I closed FF, launched Nemo, and tried to delete 'FireFox Profile1' but was refused. 5 - After much fiddling of the contents of 'FireFox Profile.vhd' mounted in Windows (to make it accessable outside the VM) I backed up 'FireFox Profile.vhd' -- good thing I did that. 6 - I realized that the mount point must have been renamed from '/media/mark/FireFox Profile/' to '/media/mark/FireFox Profile1/'. 7 - Sure enough, I launched the VM and deleted '/media/mark/FireFox Profile/' -- remember that '/media/mark/FireFox Profile1/' could not be deleted. 8 - So I concluded that "something" must have renamed the Linux VM mount point from '/media/mark/FireFox Profile/' to '/media/mark/FireFox Profile1/'.

I conclude that FF must have done the renaming in step 2.

I launched the Linux VM aiming to search how to rename the mount point back to its original name and low and behold, FF now found the correct profile and everything was happiness again. End of story. Or is it?

Asked by Mark Filipak 1 year ago

Last reply by Mark Filipak 1 year ago

  • Archived

several sites not opening in FF

For some time now FF will not open certain sites that it used to, these sites all open and function normally in other browsers such as Opera. The most important being my … (read more)

For some time now FF will not open certain sites that it used to, these sites all open and function normally in other browsers such as Opera. The most important being my online bank! I have contacted the sites involved and they cannot understand why. I have cleared Cache, cookies etc. I'm using FF 88.0 on Ubuntu. Can you help?

Asked by brumman 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox Profile suddenly lost Login data; Bookmarks still present. / Need help manually importing from backup file

After my Browser automatically updated to 88.0.1 (i unfortunately ignored the popup to update Firefox for a while) i started it and my Login data was gone. Extensions, Bo… (read more)

After my Browser automatically updated to 88.0.1 (i unfortunately ignored the popup to update Firefox for a while) i started it and my Login data was gone. Extensions, Bookmarks, anything other than Lockwise Data was still there.

I made an account (this one) as i previously did not have one in hopes of somehow fixing that; then after searching for solutions i checked for an "old data" file (does not exist) and checked about:profiles (i have a second profile named "default" that has absolutely zero saved data on anything, i dont know where it came from or wheter it was ever used). The profile that i use ("default-release") was active and that was that.

Then i checked Appdata/Roaming/.../theprofile (from the profile page) and was relieved to find that both "logins.jason" and "logins-backup.json" contained my Login data: The Username and Password (encrypted), formSubmitURL, giud, enctype, etc. I made a completly seperate backup in case something i do ends up deleting those. Since the passwords are encrypted i cannot add them one by one to Lockwise.

I dont know why they dont appear when i check my Login data or try to use the data on any Website. Can i manually "import" the file into Firefox so that it automatically decyrpts the passwords?

Asked by Foxilla16 1 year ago

Last reply by Terry 1 year ago

  • Archived

lost tabs

i lost my previous tabs and i couldnt recover them. they were no were to be found in history. i need to restore tabs to a previous time or date to recover them and there … (read more)

i lost my previous tabs and i couldnt recover them. they were no were to be found in history. i need to restore tabs to a previous time or date to recover them and there is no such option, as i accidently closed the new tab and now its overwritten " previous" tabs.

Asked by simon_90x 1 year ago

Last reply by Terry 1 year ago

  • Archived

Update Fire Fox in Linix Mint

My Linix Mint will not auto update. I have down loaded update, but will not update. I have gone into the "Terminal" to update everything, would not update. I have FireFox… (read more)

My Linix Mint will not auto update. I have down loaded update, but will not update. I have gone into the "Terminal" to update everything, would not update. I have FireFox 88 and need to get 107 on my system so I can access some sites. Any help would be great.

Thank you Paul

Asked by 21p.r.p26 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Can't delete an account for which I no longer have the email address

I'm sure I'm not alone in having an old email address stripped off the server when changing broadband supplier. Unfortunately, most services use email as user ID, hence … (read more)

I'm sure I'm not alone in having an old email address stripped off the server when changing broadband supplier. Unfortunately, most services use email as user ID, hence I have an old F'fox a/c - my first - for which I have long since forgotten the password, which uses just such an email. As a consequence, I can neither change the email nor delete the a/c - F'fox seems to insistst on a user knowing a/c password in order to change email (understandable), or delete the a/c (slightly less understandable). So it 'helpfully' tries to send a password re-set link to ........the a/c email, which of course no longer exists & thus I cannot access. May be just my (mis)perception, but because this was my first a/c, F'fox seems to default to the now inaccessible a/c - one reason why I wish to delete it. Is there another method whereby I can delete this old a/c, or is it doomed to wander the ether for eternity?

Asked by bill.crane 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Disable "Confirm Upload" dialog

I would like to disable the "Confirm Upload" dialog when uploading files on a web page. I need to do a lot of uploading and confirming every time is really hampering my w… (read more)

I would like to disable the "Confirm Upload" dialog when uploading files on a web page. I need to do a lot of uploading and confirming every time is really hampering my work flow, especially since I can't even confirm with a keystroke.

Is there a config setting or option to disable this on a per site or global manner? I can't find any info in all my searches.

Thanks

Asked by drzuboc 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Sync Does NOT Work With Version 88.0 Ubuntu (Linux).. Original Version On Xtra-PC USB ThumbDrive Did !

Fix it so the FireFox browser Version 88.0 for Ubuntu (Linux) works AGAIN at saving website Login data using a Primary password via your 'FireFox Sync' advertisement (doc… (read more)

Fix it so the FireFox browser Version 88.0 for Ubuntu (Linux) works AGAIN at saving website Login data using a Primary password via your 'FireFox Sync' advertisement (documentation).

Asked by nm4dgdcs 2 years ago

Last reply by wedr19 1 year ago

Bankgirot säger tekniska problem när jag vill se inkommna bankgirobetalningar.

Bangirot says technical problems when I want to see my received bankgiro payments. Win10 with Firefox, I can't see payments on that machine for a month soon. I have reins… (read more)

Bangirot says technical problems when I want to see my received bankgiro payments. Win10 with Firefox, I can't see payments on that machine for a month soon. I have reinstalled firefox now. Still same result. With Android phone and firefox it works, but without printer. With another browser on Win10 it works, but not with firefox. Swedbank internetbank or bankgirocentralen can't help me. They have not heard of such problems.

Internetbank works, but with their connection to bankgirot it says, tehnical problems. If I login to bankgirot directly, it says tehnical problems.

So far its only the combination with this machine and firefox that gives this result. I haven't tried with another machine yet.

I have used firefox very long time without any problems.

Best regards Arne Danielsson

Asked by arnedanielsson 5 months ago

Last reply by cor-el 5 months ago

  • Solved
  • Archived

bookmark pull down menu text and spacing change from rev 88 to rev 89

on the bookmark pull down menu, the text size and spacing changed considerably from version 88 to 89. has this been changed since? the text was bigger and less space be… (read more)

on the bookmark pull down menu, the text size and spacing changed considerably from version 88 to 89. has this been changed since? the text was bigger and less space between entries on the rev 88. I have not updated from rev 88 because of this change which is much harder to read in rev 89.

Asked by cisco112 1 year ago

Answered by cisco112 1 year ago

  • Archived

why am I still seeing blinking ads on firefox pages? I thought you totally solved this problem ? If there is no help available will switching to Express VPN resolve problems with firefox ?

'Why am I still seeing blinking ads on firefox pages? I thought you totally solved this problem ? I have been using firefox ad blockers for months with great success… (read more)

'Why am I still seeing blinking ads on firefox pages? I thought you totally solved this problem ? I have been using firefox ad blockers for months with great success; but suddenly they stopped functioning efficiently. Since firefox took them OUT OF MY UPPER TOOLBAR SEVERAL WEEKS AGO . 'Thus I have no idea if they are working or not.' There was no announcement of changers or any update that I know of.

Otherwise with no help from firefox, the last resort will be switching to an independent vpn to resolve firefox ad issues... For years I had no issues with firefox or even ad blocking problems; but now ads and firefox's constant need to take TOTAL control of everything has become a major issue.

If all fails, the last hope will be turning to Express VPN...Thanx for any help you can give...rjk

Asked by RJK7 1 year ago

Last reply by RJK7 1 year ago

  • Solved
  • Archived

loginsFirefox not working with certain websites (login, interactive forms, etc.)

Hello, I have a very odd problem with my firefox browser. I am running firefox 88 64bit on a 16.04 (I know...) Ubuntu. On certain websites, I have an issue with interacti… (read more)

Hello, I have a very odd problem with my firefox browser. I am running firefox 88 64bit on a 16.04 (I know...) Ubuntu. On certain websites, I have an issue with interactive content: www.leboncoin.fr will not let me login anymore (quite recent) www.decathlon.fr will have trouble displaying user comments, images, let alone placing an order Now and then websites with dynamic content and forms will not load...

I am not sure what is the link between all these but it seems related. I have tried the troubleshoot mode but it does not change anything. At the moment when I need to use these king of website I have to switch to another browser.

Thanks in advance for your help!

Asked by marc.bagnol 6 months ago

Answered by cor-el 6 months ago