Firefox Support Forum

hello there and good evening:3 my husband and i are having this repetitive and extremely frequent bright yellow pop up with a robot that states "a webpage might be slowing down your browser." then the option to wait, or stop it. i've ran out of patience with this notification to the point to where even though i'de hate to, i would have no choice but to switch back to chrome just to stop being spammed by this pop up while im trying to relax. it happens more frequently on youtube and walmart.com, and i just want it to stop because it seems as if when it does show up, once it starts it never stops, and it actually slows down my webpage to the point of becoming unresponsive and stalling/crashing my only webpage open at the time. my husband has the same issue and we both use windows desktop. it only started appearing after the latest update. please, can someone help me make this thing go away? its very stressful and i cant browse in peace anymore on firefox. yes we have turned off all background processes, and we both have scowered settings troubleshooting for hours at a time to no avail, it just never stops and it behaving like a really bad bug.

I have version 86.0.1 running on a macbook pro. I followed the directions in the 'help' section and they do not apply to my version of firefox: Press the blue star, select bookmark and press delete. No such feature found. What can I do? Thank you.

When I edit in MediaWiki and Substack, Firefox corrects
to <be>. It drives me INSANE. I can't see any option to autocorrect, or any way of fixing it. What is causing this? Chrome doesn't do it. I don't see any other auto-correct happening.

Recently I installed an upgrade and since then I can't play youtube videos embeded on pages or straight from youtube. I get the message: 'Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.youtube.com because this website requires a secure connection.

What can you do about it?

www.youtube.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.'

I also can't play videos from an online course I have been doing for weeks and a webinar series but at the beginning of the webinar series a few days ago I could. I'm now getting the message: "The media could not be loaded, either because the server or network failed or because the format is not supported."

I'm having to use Chrome to access all these things and I hate Chrome. I'm not tech savy so please help.

So, for about a month or so now I have been experiencing random freezing in Firefox on my home PC running Windows 7 (I know it's outdated, it's by choice). I'm pretty certain it started after a specific update, but at this point can't tell which one.

Here's the behavior itself:

Firefox completely freezes and soon after the window turns white and a 'Firefox stopped responding' dialog pops up. After I close Firefox, I am able to restart it normally. However, at restart, it says 'Oops, there was a problem restoring your session' but then successfully restores the session if I click the button or select the option from the History menu (however, this does not always pop up - see the 'what I tried section').

When it happens:

1) When interacting with input forms such as login and password forms. Seemingly happens more often with forms that have previous input saved for them, but I'm not sure.

2) When opening new windows (notably NOT new tabs) such as when opening a private browsing window, bookmarks window, download history window or when using the picture-in-picture option on Youtube.

How frequently it happens:

The frequency appears to be random and not specific to any website. It most often seems to hapen after about an hour of browsing, but can also happen immediately at restart or go longer without freezing. Interestingly, disabling Ublock Origins seems to dramatically decrease the frequency of freezing, but does not eliminate it completely.

What I've tried so far:

1) Looking for problematic extensions. Running in safe mode seems to prevent the issue, so I started disabling extensions one by one. Ultimately though, even with all extensions disabled outside of safe mode, the issue persists. As noted above, it seems to freeze less often when Ublock Origins is disabled.

2) Tracking memory and CPU usage. Nothing abnormal there - I have 16 GB of memory and Firefox rarely goes over 5.

3) Refreshing Firefox. This did nothing except cause the 'Oops, there was a problem restoring your session' tab to first start appearing. Before the refresh that didn't used to happen at restart.

4) Disabling hardware acceleration. No effect.

5) Removing bookmarks. I had a very large number of bookmarks saved so I deleted a bunch of them. No effect.

6) Deleting the places database. No effect.

7) Deleting the session restore files. This has been the most interesting option. Deleting the session restore files DID stop the freezing... until it came back again in a couple of days. Interestingly, when it first came back it was not accompanied by the 'Oops, there was a problem restoring your session' message at first, but eventually that started appearing too. This gave me the thought today that perhaps this is caused by a website somehow 'corruping' the session data. I was going to delete the session restore files again and start looking for the offending website, but puzzlingly, this time deleting the files did not stop the freezing.

Just after the most recent FF update I noticed , from time-to-time, that when I print FF is using the FF printer mode instead of the default Adobe Acrobat printer mode. It doesn't happen all the time, but it happens. My options screen still shows Adobe as the default printer mode. So, I don't understand why this is happening. I look forward to anyone's comments. Thanks

Hi all,

I have a issue with firefox, when i browse through sites i noticed a popping sound through my laptop speakers. I noticed this for a long time now and i thought it was driver related so i updated my drivers but the popping didn't go away. I tested the edge browser in windows 10 and did swap through the same sites as i did in firefox and that browser does not create popping noices.

Is there a fix for it ?

Best regards, Michel

I am working in an online class and we are asked to record videos in an online platform for school. When I go to hit the play button on anyone's video I get an error message. This does not happen in other browsers, but I want to keep using Firefox. Is there a privacy or cookie setting that could be causing this to happen?

I have many tabs like 200-300. Firefox crashed today. I also have 4GB page file on top of that. Strange! After I restarted Firefox it was using only 6.8GB RAM. Perhaps memory leak. BTW if I have browser.cache.disk.enable set to false. Is page file still used?

Thanks for help.

I just tried to print a list for the browser on Firefox and the new print options are useless. I use to be able to simplify, change background and have more options. This looks like the printing options on Microsoft Edge. I started using Firefox to get away from that. I mean if your going to mimic edge then why not use that browser instead??? Stop changing things. You update every 5 minutes and then it crashes, is to slow or just doesn't work. Slow the hell down and remember people like Firefox because it isn't like the big companies out there. It's a good browser. Leave it alone.

Why is every new Firefox update nothing but a buggy piece of crap? Newest Firefox crashes every 3 attempts to do something, basically unusable. Thanks for the quality programming.

All of a sudden I am getting an icon in the Facebook URL re: cross site cookies. When I click on it, it says permission granted. I never approved this. How do I get rid of it please?

Hi,

This is a specific problem whose solution I was unable to find, which is why I am posting here. For quite a long time (I'm not sure when since it has been long enough that I have more or less accepted it at this point), I am having an issue with page loading while I have an Ad Blocker installed. It doesn't matter which one it is, as long as I have one installed and enabled, it takes around 3-5 minutes for any page to load when I first start Firefox. This is especially prevalent when I have just started up my computer, compared to if I had used Firefox just a while ago and am opening it again, in which case the duration is shorter, but still around 2-3 minutes.

I have tried multiple ad blockers, such as uBlock Origin, AdBlock, AdBlock Plus and AdNauseam, but I'm facing this issue with all of them. I know it's the ad blocker because whenever I disable it, the pages which were otherwise not loading, load immediately, but with ads. If I enable the ad blocker again, I still have to wait the duration I would otherwise have to, for the page to continue loading or website to continue working.

I would like to know some way around this issue aside from disabling the ad blocker altogether, or a suggestion for a different ad blocker would also be welcome, as long as I can get rid of this issue.

Current Firefox version: 86.0.1 (64-bit)

I've had this issue persistently over several versions over the last couple of years.

In Google Chrome, if you fill in the first letters of a website you want to visit, the browser will autocomplete the name and give you the option to press the tab key and search that website. Why doesn't FF have this function?

I know there is a system with keywords, but this is less efficient I think. You have to set up the keyword and then remember it. I don't think the keyword system itself is bad, but I don't see why there couldn't be a 'tab to search' function with all possible websites, in addition to the keywords system.

When I try to open a word document from a website via firefox it will not open. Constantly gives me an error message. Been in touch with microsoft word and its not an issue on their side.

I can open the documents via microsoft edge but not fire fox.

I keep getting the same error

Does anyone know if the screenshot issue with Firefox 88 resolved in version 88.1? I had to rollback to a previous version as screenshot wasn't working properly in 88.

The push notifications from allowed sites are enabled in the privacy and security settings, but the little box that's supposed to pop up isn't popping up. I depend on these quite a bit on YouTube, so I need them to work. Any ideas on what might be blocking them? If you could give me a list of things to try, I'd be very grateful. Thanks in advance!