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  • Archived

One engine detected this file

Hello, on page https://www.mozilla.org/en-US/firefox/new/ I download Firefox Installer.exe, I test on page https://www.virustotal.com/gui/ and I receive error "One engine… (read more)

Hello, on page https://www.mozilla.org/en-US/firefox/new/ I download Firefox Installer.exe, I test on page https://www.virustotal.com/gui/ and I receive error "One engine detected this file", read report on page https://www.virustotal.com/gui/file/a9f85d6b37cb6fabf8cf82613a34949d85c6467b7de7350bf5600b5044da37db/detection, can you help? Thank you.

Asked by 5264859 1 year ago

Last reply by James 1 year ago

  • Solved
  • Archived

kb switch to another window, NOT another tab!

I know i can slow click on the icon to get to a second window, but there must be a kb for that. the help muddles the meaning of tabs and windows. I want to switch to th… (read more)

I know i can slow click on the icon to get to a second window, but there must be a kb for that. the help muddles the meaning of tabs and windows. I want to switch to the next window with a different tab bar where i put pocket so i can save to it

Asked by Fluffy the cat 1 year ago

Answered by Terry 1 year ago

  • Archived

External monitor show different color in Firefox.

Hello, I have some serious problem with firefox. I spent all day to find the solution but i falied. I was trying all the configurations from this post: https://support.mo… (read more)

Hello,

I have some serious problem with firefox. I spent all day to find the solution but i falied.

I was trying all the configurations from this post: https://support.mozilla.org/en-US/questions/1171999

gfx.color_management.mode: 0, 1, 2 gfx.color_management.enablev4: ture, false gfx.color_management.rendering_intent; -1, 0, 1, 3

Each one of them combined with other. All failed.

What is the problem. I have a new iMac with external monitor (apple thunderbolt display).

One the iMac screen everything is ok but on the external monitor, color in firefox is totally different than other browsers and different than iMac.

Here is the example of code i use for test. It's not image. Just clear CSS code: https://www.dropbox.com/s/znnuxq1g75169g8/css.png?dl=0

Here is the screenshot from iMac All 3 browsers have the same color: https://www.dropbox.com/s/3nrkw6ljzwo32kn/imac.png?dl=0

And here on external monitor firefox show different color. https://www.dropbox.com/s/c4vl4tlxmech8o8/external.png?dl=0

Firefox is my main browser and i don't want to change it just becasue the color is not working properly. But because i'm the designer i need to have almost the same color on my both screens in browser.

Overall both monitors are ok. The problem only exist in Firefox. All other apps are ok. Figma or Photoshop work fine, both screens have the same color. But firefox not.

I'm using also Firefox Developer Edition and there is the same problem.

Are there any more options i can check before i will change browser?

Thanks, Przemek

Asked by przlob 1 year ago

Last reply by przlob 1 year ago

  • Archived

Bookmarks

For well over a year, I have had this problem: Many times when I selected a bookmark, nothing happens. It does not go to the bookmarked site. I have tried the following … (read more)

For well over a year, I have had this problem: Many times when I selected a bookmark, nothing happens. It does not go to the bookmarked site. I have tried the following things: 1. Start FF in safe mode. 2. changed OS from Windows 7 to Windows 10. 3. Made sure my OS and browser were up to date. 4. Tried different Antivirus programs.

Can anyone help me with this?

Thank you so much!

Asked by sean.ayers 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I want to change Firefox default pop-up menu

Main issue: Firefox default pop-up menu style is ugly. I want to change this with custom CSS code or Just like Chrome . Is there any way to change this? Please show me an… (read more)

Main issue: Firefox default pop-up menu style is ugly. I want to change this with custom CSS code or Just like Chrome . Is there any way to change this? Please show me any single way, I just want to change this. This bothering me too much.

Second Issue: Firefox showing me a pop-up menu twice ( please check the video ). But Why? How to get rid of it. On the other hand, chrome is showing just a simple pop-up menu once.

Note: I like Firefox , that's why I want to style this, I don't want to use chrome. Thank you

Asked by Zu@ 1 year ago

Last reply by Zu@ 1 year ago

  • Archived

Not Responding Error

I keep receiving a 'not responding' error while using Firefox and have been unable to fix it by refresh, uninstall/reinstall, etc. I don't know what to look for next - an… (read more)

I keep receiving a 'not responding' error while using Firefox and have been unable to fix it by refresh, uninstall/reinstall, etc. I don't know what to look for next - and neither does my IT guy who has spent several hours trying to fix it. Any ideas?

Asked by jperhac 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

firefox updates

thank you vrey much... ...for stepping on my customizations withup firefox "updates" AND (!!) disabling "Contact Us" for comments. . . talk about pre-emptive (basically, … (read more)

thank you vrey much... ...for stepping on my customizations withup firefox "updates" AND (!!) disabling "Contact Us" for comments. . . talk about pre-emptive (basically, "1984" behavior

Asked by eltoromata 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

A fake Firefox update popup

Hello there! I was browsing some website but suddenly a popup appeared that I need to update Firefox that was up to date. (That was my second time seeing the same site, s… (read more)

Hello there!

I was browsing some website but suddenly a popup appeared that I need to update Firefox that was up to date. (That was my second time seeing the same site, so I was careful not to click on yes.)

I thought it was a click bait or virus, so I didn't click on it and I wasn't even able to exit that tab. That tab even opened the 'color picker' application and started running a code by itself.

I could see an extension install by itself. I panicked and shut down my computer.

After a while when I started the computer again, I couldn't find any new extension installed but I remember it was there. ;-;

A few days later (today), all of my websites started glitching! I don't know what to do. T_T

Also if there's an only option which is to refresh, I actually don't want to lose my Firefox data so I can't do that. Is there any other way to get rid of that thing?

To put some screenshots, I tried to use another web browser which I could clear the data of. But it didn't work in that.

This is the link which mentioned some 'Update.FF' (I am not sure if it's the correct one, but please do not click on it.)

**If you do click on it, it'll just refresh the page or something but the previous link which I saw, doesn't open**

https://www-ssl.com/app/?ref=6&web=zp&co=IN&dd=ee67f683db1226519417d5525d328dfa&pa=melichrous-badger&cid=zredca1df561f511eb9d0d0a59b83f3f116c17d68f2b074c768485b8929596500e0532856c6a18cb5fc6&country=IN

Please help!!

Asked by Haru 1 year ago

Last reply by Scribe 1 year ago

  • Archived

Firefox Freeze on startup

Hello together, first: sorry for my bad english. I have the problem that my firefox crashes everytime i try to start it. I have to create a new profile with the "-profil… (read more)

Hello together, first: sorry for my bad english.

I have the problem that my firefox crashes everytime i try to start it. I have to create a new profile with the "-profilemanager". Then it will work for like 1 or 2 hours and then he crashs again. I also tried to reinstall it...,

Firefox does not save any crashreports or something. I also tryed the "clean up" function.

I'm desperate...,

My specs: Firefox Version 85 Windows 10 LTSC 2019

Asked by ngundlach 1 year ago

Last reply by ngundlach 1 year ago

  • Archived

My firefox is always slow. I have been on here and got the refresh firefox thing. I have refresh the browser 4 times. Still drags.

Getting ready to leave firefox is someone can't figure this out. Firefox is always slow and it tells me it is slow. I have refreshed it 4 times already and it does not wo… (read more)

Getting ready to leave firefox is someone can't figure this out. Firefox is always slow and it tells me it is slow. I have refreshed it 4 times already and it does not work...still drags.

Asked by Judy McKenna 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

History probably not saved

Good day, Everytime, since a few weeks, when I start a new session I have to accept cookies again with many websites. e.g. Google or De Telegraaf. Normally with the Teleg… (read more)

Good day,

Everytime, since a few weeks, when I start a new session I have to accept cookies again with many websites. e.g. Google or De Telegraaf. Normally with the Telegraaf I have to log in just once, but since a few weeks I have to log in every time. In firefox settings I have "remember history" on.

Asked by vantoor16 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

toolbar "bookmark this page" no longer shows a popup

3 February 2021 I use a toolbar. Sorry, I'm old fashioned. When I install a new linux system, the first thing I do is change firefox to show the toolbar. There is a 'Bo… (read more)

3 February 2021

I use a toolbar. Sorry, I'm old fashioned. When I install a new linux system, the first thing I do is change firefox to show the toolbar. There is a 'Bookmarks' item on the toolbar. When you click it, it gives you a menu of several options, including 'Bookmark This Page Ctrl+D'.

Until recently, clicking on that option opened a popup that allowed you to select a sub-folder to put the bookmark in. That was extremely useful because a flat list gets very long very quickly. You could of course just click on save bookmark in the popup and it gets added to the flat list, or, as I do, you could first select a sub-folder.

Now, clicking 'Bookmark This Page Ctrl+D' results in the bookmark immediately being saved to the flat list and a little alert momentarily pops up declaring 'saved to library'. Apparently 'library' is the same as 'other bookmarks'. How very clear (sarcasm). In addition to not knowing where the bookmark actually is, I now have to manually move it to the desired sub-folder with several other clicks. How convenient (sarcasm).

I want the old behavior back. How do I get it?

By the way, I am very old fashioned. I don't register with websites, even firefox. I used an email blackhole to sign up. I will come back here periodically (once a day) to see if there are any useful answers or questions asking for clarification. I've bookmarked this page, so it should be easy. When I'm done, I'll disappear forever, thank you very much.

Asked by fastkawasaki 1 year ago

Last reply by cor-el 1 year ago

  • Archived

delete videol bookmark

My bookmarks show Meet - iui-kuen-vgq. This is a video and I do not remember bookmarking it. I am concerned that it is a virus. My list of other bookmarks does not sh… (read more)

My bookmarks show Meet - iui-kuen-vgq. This is a video and I do not remember bookmarking it. I am concerned that it is a virus. My list of other bookmarks does not show this, but it does appear in the short book marks. I want to delete it without opening the bookmark. How do I do this. thanks

Asked by ss243 1 year ago

Last reply by FredMcD 1 year ago