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Missing Bookmarks

I always login to firefox account with sync ON. Recently I've to switched multiple machines, till last machine I was able to get my all saved bookmarks after login+sync. … (read more)

I always login to firefox account with sync ON. Recently I've to switched multiple machines, till last machine I was able to get my all saved bookmarks after login+sync. But all of a sudden on new machine when I tried to retrieve bookmarks, I found nothing even after days with sync ON. Is there any way to retrieve them?

FYI. I've used both Firefox main and developer edition, unable to get back bookmarks on either.

-Thanks Mohan

Asked by hmsaxena 6 days ago

Deleting account associated with a hacked email account

My hotmail account, which was what I used to set up my Firefox account, was hacked and then deleted. I can not log in to Firefox - I am locked out. How can I delete tha… (read more)

My hotmail account, which was what I used to set up my Firefox account, was hacked and then deleted. I can not log in to Firefox - I am locked out. How can I delete that email or that account and set up a new one? Nothing seems real intuitive here...

Asked by dshowlandiii 6 days ago

full screen now requiring 2 inputs since updating to OS11.1

Using Firefox 84.0.2, Mac OS 11.1 Big Sur. When using Amazon Prime Video to access CBS All Access, I open Firefox, go to the proper Amazon Video address, sign in to my ac… (read more)

Using Firefox 84.0.2, Mac OS 11.1 Big Sur. When using Amazon Prime Video to access CBS All Access, I open Firefox, go to the proper Amazon Video address, sign in to my account, click the program to be watched, and click the full screen icon *in the video*, but the tool bar does not disappear.

Prior to updating to OS 11.1, this worked perfectly: it would go to full screen.

Now, I need to upon opening the browser, use the Firefox prefs, and click the full screen icon first. Then, when the program screen opens and content is played, I can click the full screen icon *in the video screen* and it makes the toolbar disappear.

Ok, I know this is a first world problem, but I liked the one click approach better than the two click.

Is there a way to get back to the one click solution? It seemed Firefox was remembering what to do before (?) before the update.

Asked by slstamper 6 days ago

Chinese language pack gave Japanese Characters

“连”、“设备” are Microsoft YaHei(MSYH), but the others are other fonts which are not on my computer, and although my settings are zh-CN, my language pack is zh-CN, my Default… (read more)

“连”、“设备” are Microsoft YaHei(MSYH), but the others are other fonts which are not on my computer, and although my settings are zh-CN, my language pack is zh-CN, my Default Font is MSYH, the bold characters are JAPANESE STYLE CHINESE CHARACTERS. Maybe it is because in your font-config, ja-JP is former to zh-CN, please fix it.

Asked by 1900011604 6 days ago

"Last seen before X" is not updated in the Firefox account for Windows-/Linux-Firefox 84

Hello! "Last seen before X ..." is not updated in the Firefox account ("https://accounts.firefox.com" -> "Devices & Apps") with Windows-/Linux-Firefox 84 Version !… (read more)

Hello!

"Last seen before X ..." is not updated in the Firefox account ("https://accounts.firefox.com" -> "Devices & Apps") with Windows-/Linux-Firefox 84 Version !

For Firefox Android-App and ESR-Version "Last seen before X" is already updated in the Firefox account!

I think this problem already existed in an older version of Firefox!?

Asked by mkaeck@gmx.de 6 days ago

Video driver crashing after update to 84

I just updated from 55 to 84. Immediately the video driver started crashing. After three crashes, the video driver bans Firefox from using video equipment. It still works… (read more)

I just updated from 55 to 84. Immediately the video driver started crashing. After three crashes, the video driver bans Firefox from using video equipment. It still works but the CPU usage in YouTube is up and the fan is spinning all the time, which it didn't do before the update. I reinstalled video card driver. I reinstalled video accelerator driver. I reinstalled the damn firefox too and then I did a clean installation. NOTHING works. Any advice? Or is it yet another "unexplained" problem that will never be solved?

Asked by Badaboom11 6 days ago

firefox signs me out of gmail email and makes me change password - after I tried to access an old YouTube account

In Firefox 84.0.2 I tried to access an old YouTube account from a gmail email. it signed me out and I have to change the password to get back in to gmail. It gave me mess… (read more)

In Firefox 84.0.2 I tried to access an old YouTube account from a gmail email. it signed me out and I have to change the password to get back in to gmail. It gave me message about "a suspicious app, etc." but I KNOW I don't have any suspicious anything on my new Macbook Pro. I finally realized that on Chrome I can stay signed in, but in Firefox, every time I try to sign in with the changed password, it goes through the whole thing again. I want to use Firefox, but right now I want to be able to access my email! I also don't want to have to stay signed in. Also, I was on a new device, AND in another country -- Apple could not help me (just said to change password), and I didn't have Chrome on my new Mac at that point, though probably should have tried it before all the changing....

Anyway, I looked up everything I could. The checkbox that the directions at one point said to uncheck isn't in my screen in Firefox 84.0.2. Thanks.

Asked by hls2017 6 days ago

Touch keyboard not coming up

For some reason I cant get my touch keyboard to come up when I select a text box. it works fine on chrome and Edge but not Firefox. any idea how to get it working? for de… (read more)

For some reason I cant get my touch keyboard to come up when I select a text box. it works fine on chrome and Edge but not Firefox. any idea how to get it working?

for details I am on a windows 10 device

Asked by andrewkiefer2343 6 days ago

Firfox privacy problems ?

What's this I hear about Firefox having privacy issues ? Have recently read on a forum that Firefox posters are at risk for our privacy being lost. I'm surprised ! And wo… (read more)

What's this I hear about Firefox having privacy issues ? Have recently read on a forum that Firefox posters are at risk for our privacy being lost. I'm surprised ! And wondering what's up. Give us a heads up, please ! What happens now ?

Asked by Sunflower44 6 days ago

Firefox Redirects

Firefox was blocking a redirect when I clicked on an OFAC email to their legitimate website. Searching, I came up with this article, and WANT TO OFFER A TIP for other re… (read more)

Firefox was blocking a redirect when I clicked on an OFAC email to their legitimate website. Searching, I came up with this article, and WANT TO OFFER A TIP for other readers: https://support.mozilla.org/bm/questions/1253651

It states:

If you are getting a blank page or annoying prompts to Allow a redirect, here's how you can turn the redirect block off: (1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk. (2) In the search box above the list, type or paste access and pause while the list is filtered (3) If the accessibility.blockautorefresh preference is bolded and "modified" or "user set" to true, double-click it to restore the default value of false

The page threw an error that it was blocked - no offer to allow it. The referenced setting was already turned off (false) in my browser, so I toggled it OFF AND BACK ON.

This worked.

Asked by cdanireed 6 days ago

Missing Bookmark Icons

Strangely some of the icons for my bookmarks have gone missing. They are all present on each tab but missing on the drop down list. I have tried finding the places.sqli… (read more)

Strangely some of the icons for my bookmarks have gone missing. They are all present on each tab but missing on the drop down list. I have tried finding the places.sqlite file in my profiles folder but it doesn't seem to exist. I am running v.84.0.2 (64 bit). Has anyone any idea why the icons are missing from one list and not missing from the tabs, I would have thought they would all be stored in the same place and come from the same 'pool' of data? Attached screenshots of tabs showing the icon and the drop down list with generic wireframe globe icon. Any help would be much appreciated.

Asked by Buster 1 week ago

Last reply by Buster 6 days ago

Suspicious email

Hi, I received an email this morning supposedly from mozilla support which stated there was a reply to a question I posted here about 5 years ago. Not the kind of person… (read more)

Hi, I received an email this morning supposedly from mozilla support which stated there was a reply to a question I posted here about 5 years ago. Not the kind of person to click links in emails I signed in directly to my Firefox account and searched for replies to my original question and did not see a reply from the poster who was mentioned the email. How can I determine if this email is actually from mozilla and if it is not what should I do with it? I did check my email using the Firefox Monitor and nothing showed up. Thank you.

Asked by FFuserlongtime 1 week ago

Last reply by FFuserlongtime 6 days ago

Government intrusion

Why are new tabs opening to the Federal Governments Cyber Security and Infrastructure Agency's rumor control page? Is my browsing information being shared with the Federa… (read more)

Why are new tabs opening to the Federal Governments Cyber Security and Infrastructure Agency's rumor control page? Is my browsing information being shared with the Federal Government?

Asked by idplumberboy 1 week ago

Last reply by idplumberboy 6 days ago

Selected Cookies

Hi I want to keep just specific cookies I am using the Exceptions option, doesn't help For example: Yahoo Mail Although listed as an exception, I am still asked to log-i… (read more)

Hi I want to keep just specific cookies I am using the Exceptions option, doesn't help For example: Yahoo Mail Although listed as an exception, I am still asked to log-in works fine with Chrome Thanks

Asked by Michael 1 week ago

Last reply by Michael 6 days ago

Cookies not clearing

When logging into Office 365 after entering my credentials I closed the tab and reopened Office 365 and was immediately logged in. I then cleared cookies, history, cache … (read more)

When logging into Office 365 after entering my credentials I closed the tab and reopened Office 365 and was immediately logged in. I then cleared cookies, history, cache etc and after open the site and the tab it still logged me into office 365 without me entering my credentials why?

Asked by Mace2 1 week ago

Last reply by Mace2 6 days ago

Top Sites - Offline Icon displayed for PWA site

Hi, I'm a developer and I have a progressive web app website. It is HTTPS only and is on the HSTS preload list. In the top sites list the icon recently changed to offline… (read more)

Hi, I'm a developer and I have a progressive web app website. It is HTTPS only and is on the HSTS preload list.

In the top sites list the icon recently changed to offline though the site has never been down. It's been so for about a month.

Can anyone tell me why that is happening? It's important to me that any visitors see the correct icon displayed in top sites.

Thanks in advance Steve

Asked by couchpot50 6 days ago

Firefox closes keyboard on Surface Pro 7

The Firefox browser keeps closing my touch keyboard whenever I try to use it in the browser. Works just fine in any other application, not sure why Firefox is getting jum… (read more)

The Firefox browser keeps closing my touch keyboard whenever I try to use it in the browser. Works just fine in any other application, not sure why Firefox is getting jumpy. The keyboard opens for a hot second before immediately closing, so it is recognizing it to some extent. Could I get some help? Thanks

Asked by Big Daddy 6 days ago

Tab strip scroll with trackpad on macbook pro

Hi all, I am experiencing a very annoying behaviour on firefox: from one day to another I cannot anymore scroll the tab strip with my trackpad, and this is driving me cra… (read more)

Hi all, I am experiencing a very annoying behaviour on firefox: from one day to another I cannot anymore scroll the tab strip with my trackpad, and this is driving me crazy.

Tried to restart firefox in safe mode => the problem still persists Tried to quit from better touch tool with addons disabled => problem still persists Factory reset of firefox with better touch tool disabled => problem still persists

Almost everything disabled in system settings in the trackpad gestures sections (screenshot attached)

You can find here a screen recording of the problem: in this video I open many new tabs and try to horizontally scroll them, you can't see the movement I do on the trackpad, but it is performed like when you scroll down a webpage: I expect (and it was like this since few time ago) the tab strip to scroll horizontally like a web page scrolls when you scroll down with trackpad, really no idea why it stopped working

Firefox is my absolute favurite browser, but this issue is really diving me crazy

Asked by gaspari.simone 6 days ago

Firefox Keeps Changing Default Program for PDFs

Why is it that Firefox changes the default application for viewing PDFs? I have several machines with Firefox installed and I have one that constantly changes the default… (read more)

Why is it that Firefox changes the default application for viewing PDFs?

I have several machines with Firefox installed and I have one that constantly changes the default PDF viewer from Windows Default to Save - every single day. Very annoying.

Asked by Craig Whittaker 6 days ago