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Can't save logon information or create a primary password

On 84.0.2 on OSx. Firefox will offer to save usernames and passwords, but then does not remember them in the future. Attempting to import existing data from another brow… (read more)

On 84.0.2 on OSx.

Firefox will offer to save usernames and passwords, but then does not remember them in the future. Attempting to import existing data from another browser into Lockwise prompts a request to set a primary password first. Attempting to set a primary password (which is currently not set), yields the error message "Unable to change primary password."

Asked by aedes.ag 1 year ago

Answered by aedes.ag 1 year ago

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Does Firefox use something in Google services?

I stopped using Chrome a while ago and I use, ahem, Bing for searches. Sometimes, when I click on a link I get a "404. That’s an error. The requested URL was not found … (read more)

I stopped using Chrome a while ago and I use, ahem, Bing for searches. Sometimes, when I click on a link I get a "404. That’s an error. The requested URL was not found on this server. That’s all we know." while using Firefox. I copy the link and paste it into the browser Edge and the site comes up no problem. Does firefox used a cached version of Google while Edge does not? Is there a way to resolve this?

I decided to stop using Google some time ago so made the full time change to Firefox and a different search engine. A tad bothersome that Google is still there. Not really interested in going to MS Edge...

Asked by mojotre 2 years ago

Answered by cor-el 2 years ago

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Update size

I am on a metered/limited phone hotspot connection most of the time. When Firefox indicates there is a new update available, I need to know how much data transfer it req… (read more)

I am on a metered/limited phone hotspot connection most of the time. When Firefox indicates there is a new update available, I need to know how much data transfer it requires. If an update is large, I need to take my laptop to a free WiFi location. Thanks

Asked by Mr.Dan 1 year ago

Answered by TyDraniu 1 year ago

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How to remove glitter from images

I am using Firefox 84.0.2 (64-bit) I just installed it on a new laptop. It was working fine. I then changed to the profile from my old laptop. It works fine but many im… (read more)

I am using Firefox 84.0.2 (64-bit)

I just installed it on a new laptop. It was working fine.

I then changed to the profile from my old laptop. It works fine but many images now have glitter; not all over, but as if the image creator has pained this on in odd areas. For example a winter scene has a landscape of a man climbing a mountain and the man is covered by glitter.

I can't work out why this has started happening or how to prevent it. It's intrusive and hurts my eyes.

Asked by pamelap1 2 years ago

Answered by cor-el 2 years ago

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Can't access site in firefox that I can in safari

There is a site that I've been accessing for months from firefox. Today, all my attempts to access it result in "Forbidden: You don't have permission to access this resou… (read more)

There is a site that I've been accessing for months from firefox. Today, all my attempts to access it result in "Forbidden: You don't have permission to access this resource." If I bring up a safari browser, the exact same URL loads fine. I didn't change any firefox configuration settings. Any ideas?

Asked by Daniel 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Always allow... check box not respected for external links

Hi all, We have an internal web application that uses an external application on our pc's to handle certain links. After updating Firefox to version 8X it now continual… (read more)

Hi all,

We have an internal web application that uses an external application on our pc's to handle certain links.

After updating Firefox to version 8X it now continually asks to open these links. The Always allow... checkbox is not respected. Once checking the box it lasts for the period you have the browser open but as soon as you close Firefox and open again it will again prompt.

I tried renaming my handlers.json file and letting it be rebuilt to no avail.

Anyone know what he issue might be?

thanks

Asked by jcrow 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Mozilla-provided font (I think) is just annoying/hard to read

I've read some complaints about the font that FF desktop uses on some websites. I'm seeing a very annoying font with some letters thicker (almost bold) and other letters … (read more)

I've read some complaints about the font that FF desktop uses on some websites. I'm seeing a very annoying font with some letters thicker (almost bold) and other letters thin. This occurs, for example, on the mozilla.org website and when FF is displaying a PDF.

I have "allow pages to choose their own fonts" checked, and I am not using hardware acceleration.

I went into the developer console and turned off the Mozilla-supplied font for a support webpage, and it then used something like a Times New Roman, but it was uniform in letter thickness.

I have attached screen snips.

If I display the same page using Chrome, the font looks great, so I don't know exactly what the problem is, but it's clearly a FF problem.

Notice in Chrome that the word "garbled" is in bold, and it does not appear in bold in either of the FF font examples.

Asked by van.knowles 1 year ago

Answered by van.knowles 1 year ago

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Task Manager and about:performance do not show tabs

When I access Task Manager from the Firefox menu or just type about:performance the screen comes up, but it only shows information for Task Manager itself (low impact) bu… (read more)

When I access Task Manager from the Firefox menu or just type about:performance the screen comes up, but it only shows information for Task Manager itself (low impact) but doesn't show information about open tabs / websites or add-ons. I was trying to use it to see if one of my open tabs was impacting browser performance. I have the latest version of Firefox.

Asked by gerrydl 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Other Bookmarks popped up in Toolbar

On 1/5/21 at about 1200 PST, Other Bookmarks popped up in my Toolbar. I am trying to remove it but have had no success. I deleted the one website that was in Other Book… (read more)

On 1/5/21 at about 1200 PST, Other Bookmarks popped up in my Toolbar. I am trying to remove it but have had no success. I deleted the one website that was in Other Bookmarks but it is still in my Toolbar. How do I remove, Other Bookmarks from my Toolbar?

Asked by BigMetalWally 2 years ago

Answered by cor-el 2 years ago

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Change the Keyboard Shortcut for Show All Bookmarks back to Ctrl-Shift-B as in version 83

All of a sudden pressing Ctrl-Shift-B no longer opens my Bookmarks window (Library), but instead closes my bookmarks toolbar! Is there a way to revert this shortcut back… (read more)

All of a sudden pressing Ctrl-Shift-B no longer opens my Bookmarks window (Library), but instead closes my bookmarks toolbar!

Is there a way to revert this shortcut back to what it's been for the longest time?

I know the "new" combination is Ctrl-Shift-O but I've used the old one so often (maybe 50 times a day), that this change is nerve-racking.

Thanks.

Asked by Slouch 2 years ago

Answered by cor-el 1 year ago

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Why was the shortcut for the bookmark manager changed?

Hello! After updating to the most recent version the shortcut (CTRL+SHIFT+B) for the bookmark manager has changed to CTRL+SHIFT+O . WHY?!? after years and years now that… (read more)

Hello!

After updating to the most recent version the shortcut (CTRL+SHIFT+B) for the bookmark manager has changed to CTRL+SHIFT+O . WHY?!? after years and years now that? the old one you could manage with one hand...especially annoying if you use the bookmark manager often and used to open it with one hand while not having to let go off the mouse with the other hand. and second... is there a way to customize shortcuts etc? in the old firefox there was apparently, but that is now gone?!? or is there a way with the help of about:config?

with regards

Asked by LeSeigneur 2 years ago

Answered by Wesley Branton 2 years ago

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aol mail

Unable to login to aol mail thru firefox. It says "no longer logged in" and an error page pops up. Aol loads fine on my microsoft edge browser https://mail.aol.com/webmai… (read more)

Unable to login to aol mail thru firefox. It says "no longer logged in" and an error page pops up. Aol loads fine on my microsoft edge browser https://mail.aol.com/webmail-std/en-us/error?code=ERR1800

Asked by patriotpotter1 2 years ago

Answered by Scribe 2 years ago

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Now have to mouse click the cursor in the search box before I can type

Strange little problem has started recently and am thinking it might be related to the latest couple of FireFox updates. When I open FireFox and try to start typing in th… (read more)

Strange little problem has started recently and am thinking it might be related to the latest couple of FireFox updates. When I open FireFox and try to start typing in the search engine box, nothing happens...I have to click the mouse pointer on the cursor to seem to activate it for lack of a better term...and then I can start typing OK. [ No other typing / mouse click related problems with anything else what-so-ever ]

The cursor automatically goes right into the search box like it should, sitting there blinking for me to simply start typing from the keyboard. But typing is unresponsive, no typing occurs until I now take the extra step and mouse click on the cursor., then I can type OK.

Default browser is FireFox...the behavior is the same on multiple search engines of Google, DuckDuckGo, and Wikipedia. Since Firefox was a common denominator, I uninstalled FireFox, reinstalled it…but no help. Yet, if I try Internet Explorer from the ‘Windows Accessories’ section, it's search box typing works normally. Any experience / known issues would be appreciated.

Asked by roundball 2 years ago

Answered by roundball 1 year ago

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DIsable u block origin on certain websites

Some websites do not load if an ad-blocker extension is enabled. In FireFox Windows Browser, how do I disable u block origin on some certain websites? I don't want to dis… (read more)

Some websites do not load if an ad-blocker extension is enabled. In FireFox Windows Browser, how do I disable u block origin on some certain websites? I don't want to disable ad-blocker and then enable it again and again.

Asked by Mudassar Ahmad 2 years ago

Answered by florian.katzman 2 years ago

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Duck Duck Go - Server Not Found

I am using Firefox with Default Search Engine set to Duck Duck Go. I seem to be unable to connect to duckduckgo.com be it either through typing my search in the address b… (read more)

I am using Firefox with Default Search Engine set to Duck Duck Go. I seem to be unable to connect to duckduckgo.com be it either through typing my search in the address bar or duckduckgo.com. All I get is: "Hmm. We’re having trouble finding that site." Internet connection seems fine (no trouble connecting to other sites). Sometimes clearing "Cached Web Content" helps but it is troublesome to clear cache after each browser restart. How can I get the Duck to work with the Fox?

Selected options: Use the address bar for search and navigation Default Search Engine - DuckDuckGo Delete cookies and site data when Firefox is closed

84.0.2 (64-bit) Mozilla Firefox for Manjaro Linux Manjaro - 1.0

I would be happy to provide any additional information if needed.

Asked by ormac 2 years ago

Answered by jonzn4SUSE 1 year ago

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Print Preview / Shrink To Fit / Simplify Page all missing

Is anyone else having problems suddenly with getting to Print Preview and then either using the Simplify Page or Shrink to Fit options?? I used all of these features fre… (read more)

Is anyone else having problems suddenly with getting to Print Preview and then either using the Simplify Page or Shrink to Fit options?? I used all of these features frequently but this morning I tried to get to them and they're suddenly all GONE! Am I the only one who used them??

Asked by cyoungohio 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Increase Size of Picture-In-Picture mode?

When Picture-In-Picture mode first release, the size of the video was respective to the video's resolution, the window would increase in size the large the resolution and… (read more)

When Picture-In-Picture mode first release, the size of the video was respective to the video's resolution, the window would increase in size the large the resolution and decrease the smaller. This allowed the window to be customizable in size. Now, for me at least, every picture-in-picture video is a tiny window. Is there a way to tweak and increase the size of the video like before?

Asked by austridge 2 years ago

Answered by Daniel Ebenezer 2 years ago

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Can't delete Other Bookmarks folder from bookmarks bar

Hi community, Somehow the Other Bookmarks folder showed up at the end of my bookmarks bar. I am pretty sure it was not there yesterday. I assume that somehow I accidenta… (read more)

Hi community,

Somehow the Other Bookmarks folder showed up at the end of my bookmarks bar. I am pretty sure it was not there yesterday. I assume that somehow I accidentally placed it there.

The problem is that I can't either move it, or remove it from there. When you select it, delete option is grey and not available. Does anyone now exactly how to remove it from the bookmarks bar?

Thank you people... :)

Asked by Slobodan 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago