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Firefox won't stay downloaded or signed in

Firefox won't stay downloaded to my computer. I am having to download it multiple times, especially if my computer has updates. On a separate note, when it does actually… (read more)

Firefox won't stay downloaded to my computer. I am having to download it multiple times, especially if my computer has updates.

On a separate note, when it does actually stay on my computer over night, it never keeps me signed in to my Firefox account. I have to log in to it daily to have my bookmarks and passwords.

Also, it never remembers the theme I have picked for it. I would love some advice on how to fix this.

I've read through a ton of articles, and I can't seem to find a fix.

Asked by victoria.womble 2 years ago

Answered by Amorain 1 year ago

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Saving PDFs with Evernote clipper

I use Evernote web clipper as an add-on to Firefox. When I try to save web pages in PDF format, I get an error message saying "Due to the restrictions set by the browser,… (read more)

I use Evernote web clipper as an add-on to Firefox. When I try to save web pages in PDF format, I get an error message saying "Due to the restrictions set by the browser, you cannot clip this page." Is there a way to make it work? Thanks!

Asked by andrea.tolu 2 years ago

Last reply by Tom 1 year ago

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Chinese language pack gave Japanese Characters

“连”、“设备” are Microsoft YaHei(MSYH), but the others are other fonts which are not on my computer, and although my settings are zh-CN, my language pack is zh-CN, my Default… (read more)

“连”、“设备” are Microsoft YaHei(MSYH), but the others are other fonts which are not on my computer, and although my settings are zh-CN, my language pack is zh-CN, my Default Font is MSYH, the bold characters are JAPANESE STYLE CHINESE CHARACTERS. Maybe it is because in your font-config, ja-JP is former to zh-CN, please fix it.

Asked by 1900011604 2 years ago

Answered by 1900011604 1 year ago

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Touch keyboard not coming up

For some reason I cant get my touch keyboard to come up when I select a text box. it works fine on chrome and Edge but not Firefox. any idea how to get it working? for de… (read more)

For some reason I cant get my touch keyboard to come up when I select a text box. it works fine on chrome and Edge but not Firefox. any idea how to get it working?

for details I am on a windows 10 device

Asked by andrewkiefer2343 2 years ago

Last reply by kastoestoramadus 1 year ago

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Print Box never shows a thumbnail of the page(s) to be printed.

I am running an iMAC 27 using mac OS X Catalina (10.15.7) When I select Print from the Hamburger drop-down (or by any other method -- I prefer MD + P) I get the familiar … (read more)

I am running an iMAC 27 using mac OS X Catalina (10.15.7) When I select Print from the Hamburger drop-down (or by any other method -- I prefer MD + P) I get the familiar printer box but there seems to be NO WAY to see the thumbnail of the page or pages to be printed. For me this is votal because I often print selected pages from a large document or web view.

I am attaching a screen shot of what I get with FIREFOX.

Is this a systemic fault with Firefox or am I just in the dark?

Asked by Samuel 2 years ago

Last reply by Jonathan Watt 1 year ago

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Ubuntu garbage data increases exponentially

# Ubuntu garbage data increases exponentially ## Intro and context Hello. I am a power user that works in software and web development. I have been using Firefox on… (read more)

# Ubuntu garbage data increases exponentially
## Intro and context

Hello. I am a power user that works in software and web development. I have been using Firefox on and on for most my life, but full time as my main browser since late 2018. One thing I love Firefox for is its lightness on memory compared to that of Google Chrome, and also its open web standards, open source, privacy, ethical owners, and customizations. I have been using Windows 10 up until July 9th 2020 before I switched to my first main Linux desktop. I have always kept my eye on CPU and RAM usage, as high CPU drains battery and running out of RAM results in a system crash. I actively keep many tabs open (less than 100 but more than 60) I ensure that they are light. I mostly have GitHub tabs open, but I keep a few other things open as well, mostly Wikipedia/wiktionary and duckduckgo tabs, a pcloud (file service) tab, but sometimes a youtube tab or two (rarely a reddit tab)

## Issue

I have been noting that garbage collection is getting exponentially worse over time. When I got my laptop, I was able to keep 2-3 fully packed profiles open at all times, and never having to close Firefox until shutdown (after about 12-16 hours uptime) I rely heavily on Firefox profiles for organization. It has been getting exponentially worse. Starting in late 2020, I had to reduce the max number of open profiles to 2, and in 2021. In early January, I had to start closing the profiles once a day to free up 2-3+ GiB of RAM (swap doesn't change much, that is the garbage data that isn't being cleared, it normally ends up at 800 MiB to 1.7 GiB by the end of the day) and now (as of January 22nd 2021) I have to close Firefox 2-3 times a day to prevent my system from getting overloaded, as Firefox eats through 1-2 gigabytes of RAM per hour, even when idle. I have noticed several processes titled `web content` that use 200-600 MiB each (there is usually 2-7 of them) I am wondering what I can do for Firefox to prevent high RAM usage. For reference, here is my main profile in idle mode:

Mozilla is refusing to let me upload images right now, so I will link them

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/MProfile1_Idle_1.22.2021.png

Here is my usual 2nd profile in idle mode:

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/MProfile2_Idle_1.22.2021.png

Here is the RAM and SWAP usage before my 2nd refresh today (uptime: 8 hours 46 minutes)

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/FF_GF_Open_1.22.2021.png

And here it is with Firefox and Nautilus closed (I forgot about nautilus before getting the first 2 pics, it uses a lot of memory depending on its usage):

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/FF_GF_Closed_1.22.2021.png

I have lately suspected that GitHub may have gotten heavier, or is sending too much data via AJAX methods, but I am not entirely sure.

    1. System specs

Device: `Dell XPS 13 9XXX`

Operating system: `Ubuntu 20.04 (Focal Fossa)`

Linux Kernel version: `5.4.0-48-generic`

Processor type: `Intel Core i5 10th generation`

Processor specs: `Intel® Core™ i5-1035G1 CPU @ 1.00GHz × 8`

Processor mode: `x64`

Desktop environment: `GNOME 3.36.1`

Windowing system: `X Desktop environment 11`

Memory: `7.4 GiB (8 GB)`

SWAP file: `2.0 GiB`

Firefox version: `84.0.1` - I haven't updated in a while due to fear of memory increase and instability

Number of Firefox profiles: `61` - no new profiles created since December 26th 2020

I am wondering what I should do about this. I work with hundreds of projects, so I can't close too many tabs, as it becomes hard to access and manage. I intend to close 16 tabs in the next month, as I am freeing up some projects.

***

Asked by SeanPM 2 years ago

Last reply by SeanPM 1 year ago

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Jumbled text

Every so often when I am browsing and go onto a website the text becomes all jumbled as if it can't read the font properly. This has only started happening recently. It d… (read more)

Every so often when I am browsing and go onto a website the text becomes all jumbled as if it can't read the font properly. This has only started happening recently. It definitely seems to be a font issue as when I copy the text and paste it into a document it reads perfectly and if I close the browser then open it again the text is back to normal. It seems to happen after I've been using the browser for a while.

Asked by richard192 2 years ago

Last reply by richard192 1 year ago

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Bookmark star on the right of the address bar is gone.

Hi! I just noticed that the bookmark star on the right of the address bar is gone. Do you know how I can get it back? (Firefox 84.0.2, Ubuntu 20.04) Thanks! … (read more)

Hi!

I just noticed that the bookmark star on the right of the address bar is gone. Do you know how I can get it back? (Firefox 84.0.2, Ubuntu 20.04)

Thanks!

Asked by mnkj8718 2 years ago

Answered by mnkj8718 2 years ago

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Undoing Imports?

I have multiple google accounts on my mac and I recently switched over to Firefox. I tried to really quickly import some things and figured while I was doing it I might a… (read more)

I have multiple google accounts on my mac and I recently switched over to Firefox. I tried to really quickly import some things and figured while I was doing it I might as well import everything. I imported all of the information from another persons google account and I'm not certain how I even managed it. It would take upwards of an hour to delete all this information and I'm not sure whether or not when I delete things like passwords on firefox if its also deleting them on google or not. I just need to undo the entire import. I don't need to figure out how to import from my google account or anything at this point I don't really care. Where I think I went wrong is it gave me the option between two google accounts one of them saying a generic name and one saying mine. I forgot that their google account is under my name and that the generic one must have been mine. Is there any way to just undo the entire import?

Asked by rileycosminsky 2 years ago

Last reply by FredMcD 2 years ago

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Firefox forgets all settings and login info every time I restart no matter what I do

- I have no add-ons - always use private browsing is off - delete cookies is off - ask to save logins and passwords is on (I can save passwords all I want, but when I res… (read more)

- I have no add-ons - always use private browsing is off - delete cookies is off - ask to save logins and passwords is on (I can save passwords all I want, but when I restart my computer, they won't be there.)

I can't find any info already asked about this - I'm running version 84.0.1

Help! I'm about ready to switch browsers..

Asked by ruby.entler 1 year ago

Last reply by FredMcD 1 year ago

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Update popup every day

I would like this set for once week at the least amount of time. Right now the popup is every day, and I'm so frustrated with it that I don't know exactly how many times… (read more)

I would like this set for once week at the least amount of time. Right now the popup is every day, and I'm so frustrated with it that I don't know exactly how many times I have to close it. It's just a fact for me that I cannot take the time to update when I just close it. I imagine everytime I close FF it will popup again when I open it.

Can I set it to update during non-working hours? Please tell me how, step by step if possible, thank you so much, Denise

Asked by nwcountry 1 year ago

Answered by nwcountry 1 year ago

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Firefox Browser Update -- lost all passwords

I got a notice to update my browser and I was informed that I would lose my bookmarks and history. Okay, I can live with that. However, I also lost all my user names an… (read more)

I got a notice to update my browser and I was informed that I would lose my bookmarks and history. Okay, I can live with that. However, I also lost all my user names and passwords. What went wrong, and why must I lose that info when I execute and update -- seems like a real dis-incentive to update my browser.

Asked by Guy 1 year ago

Last reply by Terry 1 year ago

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Bookmark html file import

I replaced my craptop with a pc. Part of my process included creating a bookmark html file from the craptop which I'd hoped to import into my pc. Problem is I do not se… (read more)

I replaced my craptop with a pc. Part of my process included creating a bookmark html file from the craptop which I'd hoped to import into my pc. Problem is I do not see a way, how, etc. to import that bookmark html file into the pc firefox browser.

Thanks

Asked by imabuckeye 1 year ago

Answered by Terry 1 year ago

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Control+F doesnt work on certain pages

I click control+F but this function does not work on all sites and can't find matches even though I'm sure that word is on the site, so I have to switch over to Google ch… (read more)

I click control+F but this function does not work on all sites and can't find matches even though I'm sure that word is on the site, so I have to switch over to Google chrome to use this function instead. Am I doing something wrong? It works sporadically. I took a screenshot of it working and not working. I try the exact same website in chrome and it allows me to search.

Asked by nelevnes 1 year ago

Last reply by cor-el 1 year ago

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Premanently Disable Updates

Hey all, I need to stick to 84.0.2 for a while and need to permanently disable update to 85 or newer builds! But the dumb Firefox downloads itself and install on next lau… (read more)

Hey all, I need to stick to 84.0.2 for a while and need to permanently disable update to 85 or newer builds! But the dumb Firefox downloads itself and install on next launch! Please help me permanently disable updates downloads even when opening about windows, via settings?! Thanks in advance.

Asked by omidsolo 1 year ago

Last reply by FredMcD 1 year ago

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Sync didn't work

Hello community, does anybody know wether it's possible to get a backup from Firefox for a sync that didn't work? I got a new computer today from my company and synced my… (read more)

Hello community, does anybody know wether it's possible to get a backup from Firefox for a sync that didn't work? I got a new computer today from my company and synced my Firefox settings on the old one before. Back home with my new computer I was able to run the sync but all my settings are lost. Even though I'm logged into Firefox with my account. Problem: the old computer is already cleared and set back. Any ideas or solutions out there? Thanks and cheers, Christian

Asked by christian.fluri 1 year ago

Last reply by cor-el 1 year ago