Showing questions tagged: Show all questions
  • Archived

Cannot Log Into Online Banking Site

I am having trouble logging into my bank's website from Firefox. It's worked fine for several years and I have no clue what triggered it all of a sudden. Furthermore, I c… (read more)

I am having trouble logging into my bank's website from Firefox. It's worked fine for several years and I have no clue what triggered it all of a sudden. Furthermore, I can log in just fine from various other browsers.

I have Google around on the issue for awhile now, and have troubleshooted several different things based on what I've Googled, such as clearing all site cookies, data, cache, etc. Also I had a pop-up blocker add-on but I removed it and that didn't do anything. Lastly, I tried completely uninstalling Firefox and re-installing it without ANY add-ons, but it still doesn't work.

Details on what happens: I go to the log in page, and I put in my user and password and click to log in, and it does nothing. It just basically refreshes the page, so the page comes back up with blank user and password fields.

Any help/ideas on the matter would be much appreciated. Thanks.

Asked by dpsadler11 2 years ago

Last reply by Ed Hampton 2 years ago

  • Archived

Trying to enter hard addy into navigation bar always sends to a google search.

I have to enter my modem's IP address into the navigation bar, but for some reason keeps converting to a google search. I enter: 192.168. 0.1. when I press return: … (read more)

I have to enter my modem's IP address into the navigation bar, but for some reason keeps converting to a google search. I enter: 192.168. 0.1. when I press return: https://www.google.com/search?client=firefox-b-1-d&q=192.168.+0.1. I have gone through all my settings, and cannot find a way out of this! common sense would say that when I added the second "Search" bar next to the "Navigation/Search" bar, the search function would not apply anymore to the Navigation bar. Anyways, Please help if possible.... I'm frustrated!

Asked by nolimeplease 2 years ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

Deleted auto-fill entry still auto-fills in address bar (v83.0)

I'll occasionally run into Firefox auto-filling another website address I don't want, but I just figured out that it's Shift+Delete and not Delete to remove an auto-fill … (read more)

I'll occasionally run into Firefox auto-filling another website address I don't want, but I just figured out that it's Shift+Delete and not Delete to remove an auto-fill entry (a rather asinine change, I thought). Unfortunately, clearing out the unwanted address did not work and the address still auto-fills in the U.R.L. bar (see picture).

If deleting auto-fill entries doesn't actually work, what will?

I've always been curious about this, as well, but how does Firefox determine what address auto-fills if I type in a couple of letters? Does it keep a running tally of how many times I've searched for/visited a particular site and use that data? This would be useful to know for the future.

Asked by haltrman93 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Bookmark toolbar arrow is gone/bookmark toolbar seems truncated

Issue: the bookmark toolbar arrow (the one that shows bookmarks that don't fit on the toolbar) is gone from my browser, and the toolbar itself seems truncated (only like … (read more)

Issue: the bookmark toolbar arrow (the one that shows bookmarks that don't fit on the toolbar) is gone from my browser, and the toolbar itself seems truncated (only like 7/8 of the toolbar is filled).

I didn't change any settings or installed any add-ons that could have to do with this. It just disappeared one day, I didn't even notice it at first.

What I tried:

  • I launched Firefox in safe mode, didn't fix it
  • I removed my userChrome.css file, didn't fix it
  • when I cut the bookmarks and paste them into the toolbar, the arrow shows, but when I relaunch the browser it is gone again

See photo for what it looks like (ignore the anonymous favicons, I changed them temporarily with userChrome to preserve privacy, but without userChrome the issue still stands).

Anyone has an idea what happened and how to fix this? Thanks.

Asked by huang_zhi34 2 years ago

Answered by huang_zhi34 1 year ago

  • Solved
  • Archived

Disable search if resolve failed

Hi, With recents versions of Firefox (I cant' tell which), when you type an adress and resolve of this adress failed, firefox is running a search with this adress as par… (read more)

Hi,

With recents versions of Firefox (I cant' tell which), when you type an adress and resolve of this adress failed, firefox is running a search with this adress as parameter. I want to disable this feature, as this can be a security problem when typing internal servers private urls. You have to put "http(s)://" to disable the feature I've separated main adress and search input, disabled autocompletion, but the main adress is still making searchs.

Regards

Asked by namjos 1 year ago

Answered by cor-el 1 year ago

  • Archived

I can't print out PayPal packing slips, the printed page only shows a portion of the page (like the top left corner)

I have had this problem for many years, using many different versions of Firefox, using many different computers, and many different laser printers (both HP and Brother).… (read more)

I have had this problem for many years, using many different versions of Firefox, using many different computers, and many different laser printers (both HP and Brother). I don't think it is a problem on my end. I am still mostly using Win 7. Currently using Firefox 83 on some of the computers, others, I'd have to look. The main problem I have is PayPal. When I sell something and want to print out the "packing slip" it tries to print a HUGE page on an 8 1/2 x 11 sheet, thus I only get a corner (top left) of this huge page. Changing the printers scale does nothing but shrink the "corner of the page" and still print nothing else of the remainder of the page (like it doesn't exist). Changing the page from portrait to landscape does not help. Changing printers does not help. Changing ISP's and physical locations and computers does not help. I have no other problems with other prints form other websites. I have had to install and use Google Chrome in order to print out the packing slips. I would like to NOT have to use Chrome and have two web browsers on my desktop. Any ideas? Thanks.

Asked by jeffbrom 2 years ago

Last reply by Jonathan Watt 1 year ago

  • Solved
  • Archived

Print Edit hangs in Suspend mode

Whenever I click on Print Edit WE button the edit page opens but all the buttons are inactive and the PE button in the toolbar shows SUS for suspend. Nothing I do fixes i… (read more)

Whenever I click on Print Edit WE button the edit page opens but all the buttons are inactive and the PE button in the toolbar shows SUS for suspend. Nothing I do fixes it. I've removed and reinstalled the lastest version of PE from the add-on web page 3 or 4 times. A right click on the PE button drops down a menu but the one I need, Edit, puts PE into suspend mode. What could be causing this? I'm running FF 83.0, 64 bit, Windows 10 Pro. Print Edit has always worked before. Does the latest version have a bug? Or does FF maybe have a bug?

Asked by idahouser 2 years ago

Answered by idahouser 1 year ago

  • Solved
  • Archived

Download speed in Firefox is very slow

All things I try to download on Firefox are extremely slow compared to other apps like Steam, torrents and other apps. I get 90mb/s on the download speed checks, but when… (read more)

All things I try to download on Firefox are extremely slow compared to other apps like Steam, torrents and other apps. I get 90mb/s on the download speed checks, but when I try to download something on Firefox, it downloads at like, 120 KB/s.

Asked by pedro.santos.valim 2 years ago

Answered by pedro.santos.valim 2 years ago

  • Solved
  • Archived

Error Trying to Reach Informational Website (PHP version not supported)

Hi. I am trying to reach a site that I have in the past found a good reference site (if you like reptiles), Ian's Vivarium. I am in up-to-date Firefox for Win10, I have… (read more)

Hi. I am trying to reach a site that I have in the past found a good reference site (if you like reptiles), Ian's Vivarium. I am in up-to-date Firefox for Win10, I have refreshed Firefox to no effect. Error message on the website is: "You are running an unsupported PHP version. Please upgrade to PHP 7.1.3 or higher before trying to install or update to phpBB 3.3" at the top of a wholly blank page.

I get the same error when attempting Chrome and Edge (which crawled back onto my PC uninvited)... maybe a website issue?

Help?

While not totally computer illiterate, I'm pretty close....

Thanks in advance?

Asked by ryoverde 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

Issues with youtube

Having an issue with youtube as of late on firefox. The ability to see "history" list, "watch later" list, or utilizing the save function do not work because I am consta… (read more)

Having an issue with youtube as of late on firefox. The ability to see "history" list, "watch later" list, or utilizing the save function do not work because I am constantly having to login. For some reason the ability to see lists or to utilize any functions on the youtube website do not work properly because I am unable to remain logged in. Is anyone else having difficulty with youtube?

Asked by Chris 2 years ago

Answered by AlkindiX 2 years ago

  • Solved
  • Archived

Firefox seems to block some HTTPS sites in "HTTPS-Only" mode

I selected the new HTTPS-Only mode in Firefox 83.0, and some URLs are being blocked, followed by the "Secure Connection Not Available" message. Yet, when I click "Continu… (read more)

I selected the new HTTPS-Only mode in Firefox 83.0, and some URLs are being blocked, followed by the "Secure Connection Not Available" message. Yet, when I click "Continue to the HTTP site," the site URL is HTTPS, and the grey lock in the URL bar is in the fully secure position. Please let me know what this means, or whether this is a bug to be worked out. Thanks in advance.

Asked by DrBB01 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Email links opening new browser session

Recently when clicking on a link in an email, a new Firefox browser opens rather than the clicked website being added to the already open browser. How do I set email lin… (read more)

Recently when clicking on a link in an email, a new Firefox browser opens rather than the clicked website being added to the already open browser. How do I set email links to be added to the already open browser as has been the case for a long time? Thank you

Asked by pa1 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

It became so UNBEARABLE that I sadly MUST stop using Firefox; AND RIGHT NOW!

Hello As others have said recently, Firefox has become unusually greedy in RAM! I love Firefox and it's been my favorite browser for years and years. But there it becam… (read more)

Hello As others have said recently, Firefox has become unusually greedy in RAM!

I love Firefox and it's been my favorite browser for years and years. But there it became unmanageable for me!

I'm absolutely not going to spend money to add more RAM to my PC tower, which is only three years old, and otherwise performs perfectly well for my use with all my other apps. There is 8 GB of RAM in my PC, a fast model of RAM, very fast, and expensive. You have to stop, guys, and face the truth! There is a real problem and there is no point in denying it, and saying that it takes more than 8 GB on a PC at the end of 2020.

The CONCRETE result is that we are all going to change the browser we use, it's super sad, and it is happening NOW. I don't want to change, but I have no choice. It's kind of heartbreaking for me, believe me.

Asked by Pascal in France 2 years ago

Answered by NoahSUMO 2 years ago

  • Archived

Restore previous session

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the… (read more)

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the browser and I open it again. The support says I should see "Restore previous session" after "New Private Window", but this option is not there. In the history, the list of recently closed tabs is always empty, there are juste one or two links in the recently closed windows (it seems to be a random list). Can someone help me ? I don't understand why it doesn't work. Thank you :)

Asked by ape 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Help Needed, Extension Data Lost on Sync!

Hello, I accidentally removed a extension from one copy of my Firefox Account that syncs. That in turn deleted the extension from another PC. That extension had very valu… (read more)

Hello, I accidentally removed a extension from one copy of my Firefox Account that syncs. That in turn deleted the extension from another PC. That extension had very valuable information in it I'm trying to recover. Is there anyway to recover to a previous time and date with Firefox sync, and if not can it be done with some work? I did find a Old Firefox Account folder but could not seem to get any of the extension data working again, only to set the extension up again.

Please help if you can! Thank you!

Asked by cynthia.rodriguez311 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox heavy spike and sometime freeze when PC is in high GPU usage

Hi I'm an Computer Vision engineer and I migrated from Chrome recently. The problem is, when I train a neural network and GPU utilization goes beyond 90% Firefox becomes … (read more)

Hi

I'm an Computer Vision engineer and I migrated from Chrome recently.

The problem is, when I train a neural network and GPU utilization goes beyond 90% Firefox becomes unusable and sometime freeze my whole PC entirely.

I'm not even talking about YouTube or video sites, just new tab is enough to cause problem.

This never happen in Chrome and I'm forced to keep using it every time I need to use GPU.

Is there any tip for this?

Asked by palm22180 2 years ago

Last reply by palm22180 1 year ago

  • Archived

Sorting Bookmark Folders

Can Bookmark folders get sorted automatically so that they appear withing the context of all sorted bookmarks, rather than at the top? (I mean within the context of a boo… (read more)

Can Bookmark folders get sorted automatically so that they appear withing the context of all sorted bookmarks, rather than at the top? (I mean within the context of a bookmarked folder.) For example, suppose I have a Bookmarks Folder called Folder A. Its contents look like: Folder Folder Bookmark Bookmark...

But what i want is: Bookmark Bookmark Folder Bookmark Folder (Alpha order assumed.) I want them strictly alpha, regardless of file/folder property, as displayed in 'ls -l'. Having to do this manually is annoying.

Asked by bluecrab22 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Can we have an option to restore the previous - previous session please?

When i switch on my computer i have to make sure that i open Firefox and restore the previous session before i do anything else. For example, if you click on a link in an… (read more)

When i switch on my computer i have to make sure that i open Firefox and restore the previous session before i do anything else.

For example, if you click on a link in an email - and if Firefox is not open - then it will open Firefox and you have lost access to your previous session tabs.

Yesterday, when i switched on the computer Adobe wanted to remove a program - so i uninstalled the program and then it opened a page in Firefox so i lost 50 tabs. Sigh.

SUGGESTION As well as having the option to restore the previous session could we please have the option to restore the session before that? I think this will make a lot of people very happy.

Asked by abbyeagle 2 years ago

Last reply by PBC 1 year ago

  • Archived

Reinstalled Ubuntu and now my bookmarks and extensions are gone

I had to reinstall Ubuntu 20.04 because I removed vital Python 2 and 3 and it broke. Before doing this I was logged into my Firefox profile and should have had my bookmar… (read more)

I had to reinstall Ubuntu 20.04 because I removed vital Python 2 and 3 and it broke. Before doing this I was logged into my Firefox profile and should have had my bookmarks and extensions synced. I do not see any reason why this would not be the case. However, after my reinstall of Ubuntu and logging into Firefox profile all of my bookmarks and extensions are gone. I tried checking around Firefox and it only shows bookmarks and extensions from after my reinstall. I have not performed a backup since I reinstalled Ubuntu, but those bookmarks are there. So I don't understand why I can't find my old bookmarks and extensions from before my Ubuntu issue, because I was logged into my Firefox account. My Firefox account information should have been saved to my account not my computer anyway. Please help me I had a lot of important bookmarks on there, but can't remember all of them.

Asked by Scott 2 years ago

Last reply by Nabeel 1 year ago