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UNABLE TO RESET FIREFOX ACCOUNT PASSWORD - RESET BUTTON BROKEN - TRIED TWO BROWSERS

If anyone is awake over there at Mozilla, then be aware that your damn account page password change button is NOT working, and I tried TWO browsers so it's definitely a p… (read more)

If anyone is awake over there at Mozilla, then be aware that your damn account page password change button is NOT working, and I tried TWO browsers so it's definitely a problem with your own webpage. I've been trying to get this crap done for almost two goddamn hours and I can't change my friggin' password!!! Even tried calling your Mountain View office, but golly gee whiz, your voicemail is filled up and I couldn't leave a message. Tried finding an email address to contact you people directly, but gee whiz again, no email address to be found.

Your lack of direct communication options when it comes to something IMPORTANT like this, totally sucks ASS and there's no excuse for it.

Fix your goddamn site!!!!!!!

Asked by WhateverDude 2 weeks ago

Answered by WhateverDude 2 weeks ago

  • Solved

Pop ups/ads

Past 2 days I receive unwanted advertisements in my email and all sign-ins are auto filled. In Firefox I have block pop-ups checked and do not have auto fill addresses ch… (read more)

Past 2 days I receive unwanted advertisements in my email and all sign-ins are auto filled. In Firefox I have block pop-ups checked and do not have auto fill addresses checked. Any help is appreciated.

Asked by stoneygreen 2 weeks ago

Answered by FredMcD 2 weeks ago

  • Solved

HP update messed with FF startup

d/l an HP update (my computer & printer)& my blank screen has been replaced with pics from Bing (my preferred browser). it also screwed up a few other things but … (read more)

d/l an HP update (my computer & printer)& my blank screen has been replaced with pics from Bing (my preferred browser). it also screwed up a few other things but i mostly fixed them. went into about:config, found blank screen, set it to true but every time i go into a new tab, those stupid pics come back & not my blank screen. its been too long since i did anything in about:config & just can't remember how to fix this.

oh yeah, it took out the stuff at the top of my screen like cut, copy, paste & when i put printer back, it is faded out & will no longer work.

Help!

Asked by mcangelkitty 2 weeks ago

Answered by jscher2000 2 weeks ago

  • Solved

Install unverified add-on

Hello, I been using an add-on for a long while and just redid my computer from scratch and found it that the add-on I use not able to use from the download anymore and th… (read more)

Hello, I been using an add-on for a long while and just redid my computer from scratch and found it that the add-on I use not able to use from the download anymore and they are still developing it but it very slow. I can use a version of it but have to install it manually, the issue is that the system won't install due to it saying, "Firefox has prevented unverified add-on from installing." So how can I install it on my main version and well it is my choice and allow it on and know the issues that come with it.

Asked by ZakRhyno 4 weeks ago

Answered by ZakRhyno 4 weeks ago

  • Solved

Error Message ONLY with Firefox browser

(Access Denied You don't have permission to access "http://www.costco.com/" on this server. Reference #18.a7f00f17.1604805009.3a9c2ba ) That an error message I receive wh… (read more)

(Access Denied You don't have permission to access "http://www.costco.com/" on this server.

Reference #18.a7f00f17.1604805009.3a9c2ba )

That an error message I receive when trying to access www.costo.com on Firefox.

Earlier posts (2017) suggested this is a VPN problem. Disable the VPN and Cosco, com comes up. Well I use a VPN for security and I don't want to disable it to shop at Costco. I don't have that problem with Opera or Chrome, so it must be a Firefox problem. I like Firefox and prefer to use it, but this problem is disappointing. I'm surprised that no one involved with Firefox has solved it yet (no disrespect to the volunteers who spend many hours trying to fix things). It must be a tricky problem. Any ideas other than disabling my VPN. That's not going to happen.

Asked by Staticide 3 weeks ago

Answered by FredMcD 3 weeks ago

  • Solved

Lost files

I've been using Firefox for years. The other day I tried to open and got a message that it could not be opened and to download again. Did that and all my files are gone. … (read more)

I've been using Firefox for years. The other day I tried to open and got a message that it could not be opened and to download again. Did that and all my files are gone. All my documents, scans etc. Saw a message during download that all that info is in a previous installation but there were no instructions on how to access them or reclaim. I am desperate. Please help.

Asked by d.bowie 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

I'm new to Firefox & love it so far- but is there

2 questions-1. is there a way to close just the current page I would be on without everything closing back to home page & I have to enter the site all over again? 2. … (read more)

2 questions-1. is there a way to close just the current page I would be on without everything closing back to home page & I have to enter the site all over again? 2. how can I make the letter size larger so I csn see it? Thank you. I'm new to Firefox and dlove it so far but have these problems.

Asked by addiehoffman2 2 weeks ago

Answered by jscher2000 2 weeks ago

  • Solved

Notification bar of PDF viewer freezes

I think I have a bug to report: When I browse a website with an embedded PDF viewer (must be a Firefox default viewer because I haven't installed any other plug-ins), a n… (read more)

I think I have a bug to report:

When I browse a website with an embedded PDF viewer (must be a Firefox default viewer because I haven't installed any other plug-ins), a notification bar on top of the website (right under the bookmark bar) pops up saying (translated from German): [Icon: ?] The PDF-document is not displayed correctly. [Button: "view with other app"] [Button: "x" for closing the bar].

The PDF viewer works, so the error seems unneccessary, but what really bothers me is that the bar can't be closed. Clicking the X-button on the very right doesn't work - the bar frozen until I restart the browser or close the tab. This problem exists already since summer, so at least for 2 or more updates.

Asked by david.planner 1 week ago

Answered by david.planner 4 days ago

  • Solved

Adobe Flash Player finishing in December 2020

Adobe Flash Player is finishing 31 December 2020 in Australia, what is recommended to replace it or do I have something else already on my computer?? Would appreciate so… (read more)

Adobe Flash Player is finishing 31 December 2020 in Australia, what is recommended to replace it or do I have something else already on my computer?? Would appreciate some guidance if possible...

Asked by barbara 1 month ago

Answered by cor-el 1 month ago

  • Solved

Unwanted blank white bar

Can I remove the white bar that appears as shown? Sorry, but I have used Firefox for so long that I forget all the weird customisations I may have made in the past! … (read more)

Can I remove the white bar that appears as shown? Sorry, but I have used Firefox for so long that I forget all the weird customisations I may have made in the past!

Asked by pat1066z 2 weeks ago

Answered by pat1066z 2 weeks ago