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  • Archived

Within current web page , loads another page is disabled

Hi All With Nightly Build 79.0a1 , if you are on a website that you are purchasing a product, and part of the checkout process uses verified by Visa, the browser blocks t… (read more)

Hi All With Nightly Build 79.0a1 , if you are on a website that you are purchasing a product, and part of the checkout process uses verified by Visa, the browser blocks this from happening.

Kind regards Rod

Asked by rod21 2 years ago

Last reply by rod21 1 year ago

  • Archived

Significantly higher FIrefox usage

This is my rig: www.bit.do/kanishkpc and I use the latest Firefox Beta (always updated) I have been using Firefox without the kind of memory usage that I am seeing recent… (read more)

This is my rig: www.bit.do/kanishkpc and I use the latest Firefox Beta (always updated)

I have been using Firefox without the kind of memory usage that I am seeing recently. With ~10/15 tabs open, my PC would never be troubled. The RAM usage wouldn't be at 90% but in the past few days (possibly because of a beta update?) I get 50% RAM usage (8GB) with 15 tabs. Yesterday concurrently loaded ~6 YouTube tabs caused a 90% usage from the app and I had to close it.

The RAM usage might seem normal but Firefox actually never uses that much RAM - or didn't earlier at least.

I used MalwareBytes a few days ago to do a malware scan and it found my PC clean. If I did have malware (I had a bit of scare earlier), how would I detect it?

Asked by Lance 2 years ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

HTML5 Games freezes on Firefox 79.0b1 Dev.Edition

Hello, i've just updated my firefox developer edition from 78.0b9 to 79.0b1 (64-Bit) Now a HTML5 Game in the first tab freezes when i'm opening a website (google or mozil… (read more)

Hello, i've just updated my firefox developer edition from 78.0b9 to 79.0b1 (64-Bit) Now a HTML5 Game in the first tab freezes when i'm opening a website (google or mozilla or any other) in a second tab. Occures with the HTML5 Versions of Shakes&Fidget and Forge of Empires, which i play. No problem with latest version of the normal Firefox (77.0.1 64-Bit) and the previous dev edition 78.0b9 64-Bit. My OS is Windows 10 Pro Version 2004 Build 19041.329

Thanks in advance, Nicole

Asked by n_sander 2 years ago

Answered by n_sander 1 year ago

  • Archived

How to disable "Close Multiple Tabs" group on right-click tab

I am using firefox 79.0b6 and I found the new UI and UX which I think very disturbing because I can't click "Close other tabs" and "Close tabs to the right" directly, any… (read more)

I am using firefox 79.0b6 and I found the new UI and UX which I think very disturbing because I can't click "Close other tabs" and "Close tabs to the right" directly, anyway here is the new UI and UX

Asked by yunus.efendin97 1 year ago

Last reply by ARMAN KHAN 1 year ago

  • Archived

Shift+Ctrl+S doesn`t work

Hi! I'm trying to use Firefox Developer Edition. The instruction says that Developer tools is launched using the keyboard shortcut Shift+Ctrl+S, but they launch ScreenSho… (read more)

Hi! I'm trying to use Firefox Developer Edition. The instruction says that Developer tools is launched using the keyboard shortcut Shift+Ctrl+S, but they launch ScreenShot mode for me.

Asked by navrotsky.a 1 year ago

Last reply by McCoy 1 year ago

  • Solved
  • Archived

Looking for a way / extension to play facebook videos by default in 360p.

I'm using Firefox Beta on a slow laptop in Linux -so, manually changing videos to 360p from the cog works to make them play smoothly. The facebook SD Only setting in http… (read more)

I'm using Firefox Beta on a slow laptop in Linux -so, manually changing videos to 360p from the cog works to make them play smoothly. The facebook SD Only setting in https://www.facebook.com/settings?tab=videos doesn't really work -only in a few videos. If anyone knows of an extension that handles this on latest Firefox Beta let me know. Thank you.

Asked by csts 2 years ago

Answered by csts 1 year ago

  • Archived

JIT/GC/Cycle Collection hanging periodically

After my browser being open for a while, usually a few hours, Firefox starts to get some major hanging in some tabs; I can have two windows open, one with a youtube video… (read more)

After my browser being open for a while, usually a few hours, Firefox starts to get some major hanging in some tabs; I can have two windows open, one with a youtube video playing and another with like reddit or something else, and when browsing reddit, I get major hanging when interacting for around 7 seconds.

I recorded a couple performance profiles to see what's causing it, and it seems to consistently be a very long JIT or GC call, also labelled as "Cycle Collection" in the waterfall view.

I saved the profiles and I can upload them, but I'm not sure if they come with any private info so I'm reticent to add it to this thread.

I've watched the Task Manager (the Firefox one and the Windows one) while this is happening and memory usage in the Windows task manager seems to rise quickly over a few seconds then suddenly drop back down. I'm not sure if that's relevant. In the Firefox Task Manager I didn't see anything particularly salient other than energy usage spiking up just after the hanging is over.

This doesn't only seem to happen on Windows because it also happens on my Linux laptop occasionally as well, in a very similar manner. I didn't collect any evidence on Linux yet.

This has been happening for quite a while now, on multiple versions of Firefox in a row. I'm using 79.0b3 Developer Edition right now on my Windows machine.

Closing and reopening Firefox usually causes things to clear themselves out and I don't get such long hanging for a while.

I would expect JIT and GC to happen in much smaller chunks to avoid hanging, it's strange that it takes that long for one call.

Asked by Francis 2 years ago

Last reply by Francis 1 year ago

  • Archived

gmail sign

every time i open a new tab and search for something, i have to sign in. i tried everything. every tried deleting it and reinstalling it but it didn't work at all. … (read more)

every time i open a new tab and search for something, i have to sign in. i tried everything. every tried deleting it and reinstalling it but it didn't work at all.

Asked by hitenderbhati8 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

After reinstalling the windows, firefox sync is not working.

Hi, I am using firefox for long time with windows 10. Today I just installed new windows 10 and logged in with previous account but I am not getting any bookmark or pass… (read more)

Hi,

I am using firefox for long time with windows 10. Today I just installed new windows 10 and logged in with previous account but I am not getting any bookmark or password anything. just a fresh browser. Please help me

Regards, Munna

Asked by hejbul.tawhid 1 year ago

Answered by cor-el 1 year ago

  • Archived

Firefox completely stops canvas rendering after switching back from a tab

I have been facing this problem from some of the recent versions where: I open a tab with an HTML 5 canvas [please see note 1 below] with some drawing animation or … (read more)

I have been facing this problem from some of the recent versions where:

  1. I open a tab with an HTML 5 canvas [please see note 1 below] with some drawing animation or even online games
  2. I switch to another tab, wait for a couple of seconds there.
  3. Come back to the previous tab (point 1 tab) and see the beauty of frozen canvas (completely stopped rendering)

[note 1] For the test, I also have an open source app that has the canvas (no ads): http://jmblr.rf.gd/?i=1 ... </div>

Here you click on a word, then click on the organized words, that will open a background tab in duckduckgo. Then come back to the tab of jmblr.rf.gd, you will see it. If you can't see, try opening a couple of more tabs, maybe wait 2 seconds for each. Won't take long for the freezing experience.

Now this doesn't only happen with my apps, but also with other apps, and games (well this feels bad to write a site full of crappy ads, but I played subway surfer on www.poki.com and the game froze in a similar way when I switched to another tab).



Recently I was playing subway surfers online, and then switched tab, then came back and saw the game is frozen. It's happening for a month or two now...

I have tried different sandbox levels from about:config (because I previously set "security.sandbox.content.level", and "security.sandbox.socket.process.level" to 0), tried the default one, nope that's not a problem here.

What's going on?

Asked by Sourav 1 year ago

Last reply by Sourav 1 year ago

  • Solved
  • Archived

exporting bookmarks

I am running Firefox Developer Edition v79 and I cannot for the life of me find a way to export my bookmarks. I have tried all the methods I could find on this support s… (read more)

I am running Firefox Developer Edition v79 and I cannot for the life of me find a way to export my bookmarks.

I have tried all the methods I could find on this support site and it seams to me like exporting bookmarks is no longer an option.

Asked by acacella7 1 year ago

Answered by acacella7 1 year ago

  • Archived

Firefox Nightly edition bogs down on Patreon, Ebay

When navigating Patreon, I have noticed that Firefox Nightly bogs down/becomes unresponsive within the first few links. This trend has also been observed on Ebay, and ot… (read more)

When navigating Patreon, I have noticed that Firefox Nightly bogs down/becomes unresponsive within the first few links. This trend has also been observed on Ebay, and other image heavy websites. Previous versions of Nightly (approximately 1 week ago) did not exhibit this behavior.

The regular edition of Firefox also exhibits this behavior.

Firefox Developer Edition remains more stable/responsive. However there has been a decline in its responsiveness as of the July 18th update.

I have tried to create an account on bugzilla to report these issues in greater detail, However I am not receiving the activation/confirmation email required to complete the account.

Asked by MIddKnight 1 year ago

Last reply by MIddKnight 1 year ago

  • Archived

synching/history problem

Hi! I've added a new device and am trying to synch it (my new laptop). My account shows everything synched (history, bookmarks, log-ins). However, none of my previous his… (read more)

Hi!

I've added a new device and am trying to synch it (my new laptop). My account shows everything synched (history, bookmarks, log-ins). However, none of my previous history is showing up. None of my old bookmarks are visible.

Either something didn't work right with synching, or (much worse) all of my Firefox bookmarks, history, and log-ins have been lost. I have no way of knowing what the problem is, since everything shows as being correctly synched on my laptop when I view my Firefox account.

Please advise.

Thanks!

Jeff

Asked by jnielsonbbc 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Extensions

I own Adobe Acrobat Pro. But it does not show up in my Firefox Extensions as it used & as it does in Chrome. The online instructions said to go Firefox Customize Addi… (read more)

I own Adobe Acrobat Pro. But it does not show up in my Firefox Extensions as it used & as it does in Chrome. The online instructions said to go Firefox Customize Additional Tools & Features & drag Adobe in to Firefox. But I cannot find Additional Tools & Features in Firefox. How do I make this extension function & see the Adobe Icon in the upper right icons on Firefox? thank you Jonathan Rose

Asked by jonathan.rose 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox Crashes

Hello, at least once for day my firefox Crash. It often happen when i have 4-5 tabs opened, it simply close and then later 20-30 second it reopens. Firefox, when reopens,… (read more)

Hello, at least once for day my firefox Crash. It often happen when i have 4-5 tabs opened, it simply close and then later 20-30 second it reopens. Firefox, when reopens, does not try to send a notification.

Any idea of what can i check or how to understand whta problem i have? Thank you

Asked by genlon83 1 year ago

Last reply by genlon83 1 year ago