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Clearing Cache

I am unable to clear cache. 2.0MB of cache always remain after I go through the appropriate steps to clear cache. I have tried everything recommended by Mozilla and onl… (read more)

I am unable to clear cache. 2.0MB of cache always remain after I go through the appropriate steps to clear cache. I have tried everything recommended by Mozilla and online. A few times the 2.0MB cleared on its own but then immediately reappeared. This problem started happening around six weeks ago. I checked the cache folder and nothing appears there but when Firefox is open it always shows 2.0MB of cache and it won't clear.

Asked by famco4 15 hours ago

Last reply by famco4 11 hours ago

Majority of text not displaying on certain websites

Hello, I have been getting a problem lately where nearly all the text on a couple of websites does not display. Only a few characters, such as 'T', 'E', 'L' and '4' displ… (read more)

Hello,

I have been getting a problem lately where nearly all the text on a couple of websites does not display. Only a few characters, such as 'T', 'E', 'L' and '4' display. I have attached screenshots of one of these websites - how it displays in Firefox vs. how it displays in Google Chrome. It also happens in the chat function of the online lecture video system my uni uses (Blackboard Collaborate Ultra), which runs in the browser (it's not a separate app).

I did a search for similar problems on mozilla support and tried restarting Firefox in safe mode, however nothing changed.

I'm using Firefox 78.12.0esr on MacOS X 10.11.6

Any help would be appreciated.

Asked by junreika 1 day ago

Last reply by junreika 2 hours ago