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I have been trapped by a company called Pointofmail.

Pointofmail track emails messages sent in Gmail. They have prevented messages being sent. They do not provide a telephone number to call nor a street address. They have a… (read more)

Pointofmail track emails messages sent in Gmail. They have prevented messages being sent. They do not provide a telephone number to call nor a street address. They have an email address (support@pointofmail.com) but don't respond to anything. The problem arose when I took up a free 30 day trial with their product, after which I did not wish to subscirbe. There is nowhere giving the "no thanks" option. Do you know how I can free myself from Pointofmail when Gmail is used in Firefox? Gmail works OK in other browsers (Thunderbird and Google). Please advise.

Asked by udabkowski 2 years ago

Answered by udabkowski 2 years ago

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Lockwise password display

Hi, Recently upgraded from ESR 68.12 to ESR 78.3 I have over 2000 passwords on my Corporate desktop Firefox account and I find I'm unable to access these in anything like… (read more)

Hi,

Recently upgraded from ESR 68.12 to ESR 78.3 I have over 2000 passwords on my Corporate desktop Firefox account and I find I'm unable to access these in anything like a timely fashion. The new Lockwise password manager UI does not appear to be able to display a LIST of passwords based on usernames, date last used, date last changed, urls etc. Is it possible to get a list view instead of the current one, or will I have to downgrade back ESR 68.12 ?

Thanks Bob

Asked by Rob_W 2 years ago

Answered by cor-el 2 years ago

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userChrome.css to disable blue highlight marker on active tab

I am using tab-on-bottom code in userChrome.css that I got from the web. 1. There is a highlight feature of the tabs. A mouse-over will do a subtle enhancement of the top… (read more)

I am using tab-on-bottom code in userChrome.css that I got from the web.

1. There is a highlight feature of the tabs. A mouse-over will do a subtle enhancement of the top portion of the line delineating of the tab. 2. The active tab has a blue bar at the top portion of the line delineating the tab.

I want both to go away. I have code to highlight the background color of the active tab and need no other highlight function.

The userChrome.css is below.

Thanks, Gert

/* TABS: bottom - Firefox 65 and newer; should for now work with XUL @namespace */


  1. TabsToolbar {
 -moz-box-ordinal-group: 1000 !important;
 display: block !important;
 position: absolute !important;
 bottom: 0 !important;
 width: 100vw !important;

}

  1. tabbrowser-tabs {
 width: 100vw !important;

}

  • |*:root:not([chromehidden*="toolbar"]) #navigator-toolbox {
 padding-bottom: calc(var(--tab-min-height) + 1px) !important; /*adjust*/

}

/* position Tab bar with Menu bar and Title bar hidden for Firefox 65-73 - omit in Firefox Nightly */

  • |*:root[tabsintitlebar]:not([inFullscreen="true"]):not([sizemode="maximized"])
  1. toolbar-menubar[autohide="true"] ~ #xTabsToolbar{
 bottom: var(--tab-min-height) !important;
 padding-top: calc(var(--tab-min-height) - 0px) !important; /*adjust*/

}

/* TABS: height */

  • |*:root {
 --tab-toolbar-navbar-overlap: 0px !important;
 --tab-min-height: 30px !important; /*adjust to set height or omit to use density*/
 --tab-min-width:  80px !important; /*adjust to set width or omit to use default*/

}

  1. TabsToolbar {
 height: var(--tab-min-height) !important;
 margin-bottom: -0px !important; /*adjust*/
 background-color: #F5F6F7 !important;

}


/* caption buttons - hide */

  • |*:root[tabsintitlebar]:not([inFullscreen="true"])
#toolbar-menubar[autohide="true"] ~ #TabsToolbar
.titlebar-buttonbox-container {display: none !important;}

/* Change Color of active tab */ .tab-background[selected="true"] {

   background-color: #A8FFAD !important;
   background-image: none !important;

}

/* Rounded corners on tabs firefox 58 */ /* http://forums.mozillazine.org/viewtopic.php?f=38&t=3037688# */ .tabbrowser-tab::after, .tabbrowser-tab::before {

  border-left: none !important;

} .tab-background {

 border-radius: 6px 6px 6px 6px !important;
 border-image: none !important;
 border-left: 1px solid !important;
 border-right: 1px solid !important;
 border-top: 1px solid !important;
 border-width: 1px !important;
 border-color: #000080 !important;
 background-attachment: none!important;
 background-color: #DAD7D0 !important;
 background-image: none !important;

}

/* Menu bar (File Edit View) height and background color */

  1. toolbar-menubar, #menubar-items, #main-menubar {
 height: 30px !important;
 background-color: #DAD7D0 !important;
 background-image: none !important;
 font-size: 14px !important;

}

/* Menu bar (File Edit View) text color */ .menubar-text, .tabbrowser-tab:not([selected="true"]) tab-label {

 color: #080808 !important;

}

/* Use Normal top and bottom padding for Compact */

  1. PlacesToolbarItems .bookmark-item {
 padding-top: 10px !important;
 padding-bottom: 6px !important;

}

Asked by drgert1 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Having Trouble Loading eBay on Firefox since July or August

Is anyone else having trouble with eBay? Since about July, when I go to eBay on Firefox, it comes up with an HTML version of the site. I can load eBay on Safari but it … (read more)

Is anyone else having trouble with eBay? Since about July, when I go to eBay on Firefox, it comes up with an HTML version of the site. I can load eBay on Safari but it is not as good. I don't want to download an install Google Chrome. Any help would be greatly appreciated. Thanks!

Asked by jcg8874 1 year ago

Answered by Wesley Branton 1 year ago

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Firefox 78.0.1 does not remove closed pages from memory - lags and high RAM usage

After updating from 77 (I think it was 77.0.2?) to 78.0.1 I started noticing terrible firefox performance after a few minutes of browsing. My standard browsing habit cons… (read more)

After updating from 77 (I think it was 77.0.2?) to 78.0.1 I started noticing terrible firefox performance after a few minutes of browsing. My standard browsing habit consists of launching browser with 1 pinned tab and 1 home page (so 2 tabs only), then opening 5-10 tabs from my bookmarks, checking pages then closing them and leaving only 1 pinned page open. In firefox 78.0.1 after doing this (opening and then closing multiple tabs "to the right" using new context menu added in 78) my ram usage does not drop. It goes from 2.4GB (system only usage) to 5.0GB and does not drop after closing tabs. However when I open 10-20 tabs again RAM usage does not rise (maybe slightly, like 5.3GB). So it looks like firefox has multiple tabs stored in ram and opening new tabs just rewrites that memory instead of allocating new one. I have 8GB of ram so 3GB of usage from 1 open tab is crazy. I think it was 500-900MB before. I also have terrible lags because of this - browser hangs up every few seconds for few seconds. I had trouble writing this post with 2 tabs open because of 3.3GB ram usage! Restarting browser helps - ram uasge rises from 2.4GB to 3.2GB only (800MB for 2 tabs) but every new opened and closed tab seems to stay in memory. For example if I open 10 more tabs except for 2 that always open so I have 12 tabs I have 3.6GB memory usage. After I close them it slowly drops to 3.5GB instead of returning to 3.2GB. It does not matter how I close tabs - using right click context menu (close other tabs, close tabs to the right), using X on tabs, or using add-on to close all tabs except for pinned ones. They always remain in memory somehow. PLS fix this ASAP.

P.S. I also tried checking about:performance menu but there is nothing interesting here. It says that 2 opened tabs and addons use 100MB of memory which is not true because browser at this moment uses 1060MB.

Update 1: I also tested safe mode. 3,4GB of PC RAM usage on firefox safe mode start. Opened few tabs, ram usage goes to 4.2GB. After closing all tabs except for 1 ram usage start to SLOWLY decrease but it stops at 3,7GB. Ram usage drop was really slow like 10-30 seconds. It should be instant after closing tabs.

Asked by Piterk 2 years ago

Answered by Piterk 1 year ago

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Firefox 78 and the webp file extension for images. How do I disable webp?

I'd like it if Firefox would automatically convert webp images to jpg or png files instead of the opposite... stop trying to save png or jpg files as webp... and stop ser… (read more)

I'd like it if Firefox would automatically convert webp images to jpg or png files instead of the opposite... stop trying to save png or jpg files as webp... and stop serving me webp images when it is optional. I understand there are websites that ONLY display webp format images, but I am also aware that jpg and png files exist on many of these websites as well. I do not want to disable the ability to display webp in the browser, but I want to turn off whatever option is currently turned on.

I'd like to go back to being able to right click, Save Image As > and end up saving a png or jpg. There have been several websites over the last few weeks that I have visited, and even if the image in the URL is named jpg or png, Firefox tries to save it as a webp. This is complicating my image saving process. I am using the Add-on named "Save webP as PNG or JPEG" which works, but slows down my saving process considerably. The Add-on does not remember the last folder I saved an image to, and adds several additional clicks to what used to be a simple process.

Is there a way in about:config to prevent Firefox from putting webp as the default file format in the Save Image As dialog box?

Suggesting that I use Internet Explorer or Edge is crazy. I'm not changing browsers.

You can demo this annoyance by trying to save this image, which is obviously supposed to be a jpg: https://media.entertainmentearth.com/assets/images/7c23e8c9a6014c57aa8f5d3e281b3834lg.jpg

Asked by brandon9 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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firefox reboots by itself, twice

Hi, From two to three weeks ago, every time I open windows, my firefox browser reboots twice. It does not give any error message and when it reboots it goes back to home … (read more)

Hi,

From two to three weeks ago, every time I open windows, my firefox browser reboots twice. It does not give any error message and when it reboots it goes back to home page. I removed all extensions, then I updated the browser and the Graphic Card, in vain!

Any help please

Asked by Maher 2 years ago

Answered by Maher 1 year ago

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Menu issues with a site in FF but not in Safari

I use a site for business which has a static menu across the top of the page which for a long time has worked just fine. Now since the last update in FF, the menu is no l… (read more)

I use a site for business which has a static menu across the top of the page which for a long time has worked just fine. Now since the last update in FF, the menu is no longer there, but a square button appears on the right. When clicked a page opens in the same tab and it has the missing menu items there. However when you move your mouse to click on the one I want, any menu item your mouse crosses automatically opens which takes you away from the menu page. Frustrating to say the least. What do I need to do to get the original menu back where it belongs? Keep in mind the site works fine as before. This problem happened with the last FF update.

Asked by myoffice1 1 year ago

Answered by cor-el 1 year ago

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Trouble importing router certificate for HTTPS

I would like to use HTTPS to access my router's web interface without having to bypass the "Warning: Potential Security Risk Ahead" page. Following my router's instructi… (read more)

I would like to use HTTPS to access my router's web interface without having to bypass the "Warning: Potential Security Risk Ahead" page.

Following my router's instructions I exported the certificate. I then accessed the Privacy & Security settings in Preferences, and under View Certificates I imported the router's certificate.

When opening the HTTPS web interface Firefox reports SEC_ERROR_INADEQUATE_KEY_USAGE.

Asked by Joe Buckner 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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how to remove "visit" suggestions from urlbar

Earlier it was removed using style in userChrome.css file - " #PopupAutoCompleteRichResult richlistitem:first-of-type[actiontype="visiturl"] ", after update to 78.3 esr… (read more)

Earlier it was removed using style in userChrome.css file - " #PopupAutoCompleteRichResult richlistitem:first-of-type[actiontype="visiturl"] ", after update to 78.3 esr version this isn't working. I tried with deleted /home/.mozila folder (new profile) and with menu home ->top sites and search suggestions switched off (and also with and without userChrome.css file) so this is isn't the case. Thanks for help.

Asked by glasswalker 1 year ago

Answered by cor-el 1 year ago

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QR Codes wont show.

Whenever I have to scan a qr code, It turns into whatever that is in the image attached. Same thing happens sometimes when I try uploading images on certain websites. It … (read more)

Whenever I have to scan a qr code, It turns into whatever that is in the image attached. Same thing happens sometimes when I try uploading images on certain websites. It works fine on other browsers. It also happens while using Firefox safe mode. Sorry for not being detailed enough.

Asked by anon 2 years ago

Answered by cor-el 2 years ago

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How do I stop the address bar from expanding on click

When I click in the address bar, it expands (gets larger.) My address text does not get larger, just the box. This is a worthless feature and I'd like to remove it (on pr… (read more)

When I click in the address bar, it expands (gets larger.) My address text does not get larger, just the box. This is a worthless feature and I'd like to remove it (on principle) because it is worthless. How can I do this?

Asked by brentonian 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Mouse pointer keeps spinning for up to 40 seconds after launch

I am running Debian 10 Linux and recently upgraded Firefox ESR to version 78.3.0 . I noticed that whenever I launch Firefox that the mouse pointer "spins" for up to 40 s… (read more)

I am running Debian 10 Linux and recently upgraded Firefox ESR to version 78.3.0 . I noticed that whenever I launch Firefox that the mouse pointer "spins" for up to 40 seconds after launch. This does not seem to affect usability but is visually unpleasant. I have done the following things: 1. Start in Safe Mode: The spinning mouse pointer is no longer spinning after launch. 2. Disabled all plugins and extension and launch Firefox: The pointer keeps spinning. 3. Downloaded Firefox 80 and launched: Pointer keeps spinning. 4. Changed home page to a blank screen: Pointer keeps spinning. 5. Uninstalled Firefox ESR and re-installed: Pointer keeps spinning. 6. Checked for viruses, trojans, and other malware: none found.

Interestingly, if I launch Firefox ESR from a terminal (eg "firefox-esr &") the spinning mouse pointer is not present. HMMMM! This is the command that is used in the desktop icon: /usr/lib/firefox-esr/firefox-esr %u . Is there a problem with that command. I may modify that command and see what happens. Feedback would be appreciated.

Asked by jsamcr 1 year ago

Answered by jsamcr 1 year ago

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how to diable searches in urlbar

hello, with firefox 78.3.0 under linux mageia , i can't disable searches in url bar . I ve tried with options to set apart searches_bar from url_bar , but it doesnt w… (read more)

hello,

  with  firefox 78.3.0 under linux mageia , i can't disable searches in url bar . I ve tried with options to set apart searches_bar from url_bar , but it doesnt work ( the searche_bar appears but searches function is again in urlbar ) so  when i write  something which doesnt match a good adress  firefox send the results of a searches . But i dont want this behaviour , when i m wrong in urlbar i just want a white page . 
so how can i disable searches in urlbar ( for me urlbar is only for url , searches have to be in other bar ) .

thanks .

Asked by moment.magnetique 1 year ago

Answered by cor-el 1 year ago

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How do I recover bookmarks for a laptop with fried hard drive and download them to a new laptop?

My MacBook Pro hard drive was fried. I have purchased a new laptop. Does Firefox have a backup for those files somewhere "out there" that I can access to download them … (read more)

My MacBook Pro hard drive was fried. I have purchased a new laptop. Does Firefox have a backup for those files somewhere "out there" that I can access to download them into the new computer?

Thanx,

John

Asked by jlleidy56 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Widevine Will Not Install

I have been trying to watch Netflix on Firefox, I made some security changes and at first thought that I may have caused the problem, but now I see that the add-on just f… (read more)

I have been trying to watch Netflix on Firefox, I made some security changes and at first thought that I may have caused the problem, but now I see that the add-on just fails to install. It just keeps the notification that it is installing. Is there a way to fix this issue?

Asked by Yossi 2 years ago

Answered by cor-el 2 years ago

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Google Search Results page displays in a margin wider than my PC's widescreen display

This happens when along with the search result google website deploys what it calls "Knowledge panel's". These are boxes of information related to what was asked in the s… (read more)

This happens when along with the search result google website deploys what it calls "Knowledge panel's". These are boxes of information related to what was asked in the search box, and appear not all the time but at certain (more common/famous) topics and persons. when that happens, despite the fact that I have the browser at full screen open, the wide screen monitor appears too small to the google website, which is unusual.

This manifests itself in the form of a horizontal bar at the bottom of Firefox browser's tab that I'm supposed to slide in order to see the edges on the right side. This never happened in dozens of years of use of this browser. It started happening in recent weeks. I initially thought it would go away but it hasn't. Even tho by now I have gone out of my way to open a new profile. This problem persists even when I have all addons disabled. Concurrently when I open other browsers google.com shows no horizontal bars.

I am aware that this problem can be mitigated if I reduce the Firfox's zoom down to 90%. However I don't consider this a solution on a small laptop (1366 X 676).

Asked by jerriy 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago